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ATTENTION! Selectsoft will be closed for the holidays starting December 24th 2009 and will re-open January 4th 2010. Support cases opened between those dates will not be responded to until January 4th or thereafter. Thank you and happy holidays!
Selectsoft
offers 24-hour technical support only via the web. We’ve found phone and
e-mail support to be less efficient because support issues cannot be
easily logged. Please follow these 3 steps for support:
1) Read through the list of Updates & Fixes on the right. Check our
A-Z Product Support List
for a complete list of titles. Click on the program name for a complete
set of FAQs, and where and how to get more support.
2) Carefully
read through the FAQs as most questions should be answered on the page.
Various titles will have downloads, manuals, hints, requirements and
more.
3)
If you still cannot find your answer, or if no link is available for the
title, then please submit
an
Electronic Support Ticket to our support
team. Answers are usually received within 1-3 business days.
Note: Returning users who have already submitted a trouble ticket can
login
here. |
