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3D Home Architect 5
FAQs - Downloads - System Requirements
 
3D Home Architect 5
 
 
 

Create, Expand or Remodel Your Dream House

Floor Plans • Plumbing Fixtures • Electrical Fixtures • Automatic Roof Creation • Furnishings • Colors & Textures • Doors • Windows • Floors • Cabinets • Stairs & Railings • Foundations • And much more!

 

 
FAQs
bulletAdding a Basic Roof
bullet Upgrade 3D Home Architect® 5 Deluxe to Professional SE
bullet Reinstall 3D Home Architect® 5 Professional SE from 5 Deluxe
bullet Quick-Start Guide for 3D Home Architect® 5.0
bullet Import Design Plans from Previous Versions
bullet Opening Building Element and Fixture Catalogs
bullet Register 3D Home Architect® 5 for a Free Offer
bullet Downloading Additional Building Element and Fixture Catalogs
bullet Changing Textures, Patterns and Colors
bullet Displaying and Hiding the Panels, Tools and Toolbars
bulletPrinting to a Plotter
bullet Unable to Select an Element in the Design
bulletUser Guide Download
bulletCD-Read Issue
bullet HomeStyles® 1500 Best-Selling Home Plans
bullet Error-1608: Unable to Create InstallDriver Instance
bullet Uninstalling 3D Home Architect® 5.0
bullet Adding a Wall under the Stairs
bullet Exception 10H in Module OPENGL.DLL
bullet Why Update the Video Card Driver?
bulletCreating French Doors
bulletBuilding Codes (ICBO)
bullet MBuilder Has Encountered a Problem...
bulletAdding Dimension Lines
bulletText Is Distorted
bullet3D Home Architect® 5.0
bullet Commander Is No Longer Accessible
bullet Incompatible Version of the RPC Stub
bullet Creating a Specific Wall Length
bullet Integrate 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5
bullet Drawing Walls to an Exact Length
bullet Reversing the Door Handle on a Refrigerator
bullet Walls Do Not Appear After Drawing Them
bulletAdding a Flat Roof
bullet Help for 3D Home Architect® 5.0
bullet Adding Texture for 3D Objects
bullet Exporting a Plan to be Opened in Other Drafting Programs
bullet Access Violation (Windows® XP)
bullet Upgrade to 3D Home Architect® 5.1
bullet Manually Uninstalling 3D Home Architect® 5.0
bullet Gable Roof Segment Cannot Be Selected
bullet Locating the Sample Plans
bullet 50 Free 3D Objects Order Canceled

 
Issue Adding a Basic Roof
Description  
Solution After completing the exterior walls of your project, you can add a roof either automatically or by choosing the points to specify the area that will be covered by the roof. This technical note describes both procedures. Follow the desired procedure below to add a basic roof to a plan created in 3D Home Architect® 5.0.

Automatically Generate a Roof to Fit the Structure
 
  1. Click Insert from the menu bar and click Roofs.

    NOTE: By default, a 20-degree Shingled Hip Roof is pre-selected. To choose a different style, click one of the other roof styles in the Catalog list (right).

     
  2. Right-click anywhere in the plan area and left-click Insert: Auto Perimeter from the menu that appears.
     
  3. Click once anywhere inside the perimeter of the structure. The roof is automatically generated.
     
  4. Right-click inside the perimeter of the structure and left-click Finish to complete the process.
Define the Roof Area
  1. Click Insert from the menu bar and click Roofs.

    NOTE: By default, a 20-degree Shingled Hip Roof is pre-selected. To choose a different style, click one of the other roof styles in the Catalog list (right).

     
  2. Right-click anywhere in the plan area and left-click Insert: Pick Points.
     
  3. Move the mouse to move the cursor to the starting point of the roof and click once.
     
  4. Using the mouse, move the cursor to the next point and click once.
     
  5. Repeat Step 5 until returning to the starting point. A box will be drawn around the selected area as points are added.
     
  6. When back at the starting point, right-click and left-click Finish to complete the process.
NOTE: The Pick Points insertion method will not work for curved wall segments. For curved walls, use the automatic method described in the first procedure.
 
Issue Upgrade 3D Home Architect® 5 Deluxe to Professional SE
Description  
Solution Owners of 3D Home Architect® 5 Deluxe who have Internet access can upgrade to the Professional SE edition of 3D Home Architect® 5. View the remainder of this technical note for additional information and a step-by-step procedure that describes how to order and install the Professional SE upgrade. Follow the procedure below to upgrade to 3D Home Architect® 5 Professional SE from 3D Home Architect® 5 Deluxe.

NOTE: An Internet connection is required to complete the following procedure.

 

Upgrade to 3D Home Architect® 5 Professional SE
 

  1. Place the 3D Home Architect® 5 Deluxe CD into the CD drive. The 3D Home Architect 5.0 splash screen will open.

    NOTE: The 3D Home Architect® 5 Deluxe CD is required to install the 3D Home Architect® 5 Deluxe to Professional SE Upgrade.

     
  2. Click the Upgrade button. The Internet browser will launch and connect to the 3D Home Architect® 5 Professional SE Upgrade page at the Broderbund website.

     
  3. To place the order and install the Professional SE edition, click either Windows® Download or Add to Cart, located on the right portion of the screen. The Shopping Cart will appear listing any items that were added.
     
  4. Verify that only the item or items to be ordered are listed. If additional items are listed, check the box under Remove: for that line item by clicking once in the empty box. Then click Update Your Cart to apply the changes.

    NOTE: To browse the Broderbund Store for additional products before checking out, click the Continue Shopping button. To check out, continue with Step 5.

     
  5. After verifying that only the desired items are listed in the Shopping Cart, click Proceed to Checkout.
     
  6. If you have previously registered and have setup a user name and password at Broderbund.com or a site within the Broderbund family, enter your email address and password in the proper fields and click Login.

    If this is the first time you have ordered online from Broderbund and you do not have a user name and password, click Continue (which is to the right of New Customer) and complete the registration.

     
  7. If the Shipping Options screen appears, enter the required Shipping information and click Add Address. (Typically, this screen will appear only when an item or items in the Shopping Cart require shipping.)

    NOTE: If no items were selected that require shipping and you entered a user name and password in Step 6, additional items may have been added to the shopping cart under that user name. Complete the Shipping Options and click Add Address. The Shopping Cart will appear and present the option to remove any unwanted items. After verifying that only the desired items have been added, click Proceed to Checkout.

     
  8. When the Payment Options screen appears, enter or verify the name, billing address and credit card information and click Continue Checkout.
     
  9. When the Review & Submit Order screen appears, verify that the order and total are correct and click Submit Your Order.

    NOTE: If the Account Creation screen appears, enter your correct e-mail address, a user name, password and other information in the required fields to create an account and click Continue.

     
  10. When the "Your order has been submitted" screen appears, a receipt can be printed if desired by clicking Print Receipt. (A printer is required to print the receipt.)
     
  11. Minimize the Internet browser by clicking the minimize ( _ ) button at the top-right corner of the browser window.
     
  12. Exit 3D Home Architect® 5 Deluxe and verify that the CD (3D Home Architect® 5 Deluxe) is in the drive.

    NOTE: If the 3D Home Architect® 5 Deluxe CD is not in the drive, 3D Home Architect® 5 will be uninstalled.

     
  13. From the Task bar, click the browser to restore the browser window. The "Your order has been submitted" screen should appear.
     
  14. Click the Begin Installation button for the 3D Home Architect® 5 Professional Upgrade.

    NOTE: A Security Warning dialog box may appear asking if you want to install and run the InstallShield Wizard. Clicking No will cancel the 3D Home Architect® 5 Professional Upgrade installation.

    The InstallShield Wizard is needed to install 3D Home Architect® 5 Professional. Click Yes to continue with the installation.

     
  15. When the 3D Home Architect Professional 5.0 Upgrade–One Click Install window appears, click Install. The InstallShield Wizard window will appear.
     
  16. Click Next. Setup will begin.
     
  17. When the Welcome 3D Home Architect® 5 Professional Upgrade Setup Program window appears, click Next and follow the on-screen prompts to complete the installation.
     
  18. When the installation is complete, select the option to restart the computer and click Finish. Windows® will shut down and restart.
     
  19. When the computer restarts, launch and use 3D Home Architect® 5 Professional SE.
 
Issue Reinstall 3D Home Architect® 5 Professional SE from 5 Deluxe
Description  
Solution Reinstall 3D Home Architect® 5 Professional SE from 5 Deluxe Owners of 3D Home Architect® 5 Deluxe who have Internet access can upgrade to the Professional SE edition of 3D Home Architect®. If you have previously purchased the 3D Home Architect® 5 Professional SE Upgrade from 3D Home Architect® 5 Deluxe and the upgrade installation failed or was canceled, or you have since uninstalled the program, view the remainder of this technical note for additional information and a step-by-step procedure that describes how to reinstall the upgrade. Follow the procedure below to reinstall the 3D Home Architect® 5 Professional SE from 5 Deluxe.

Before you begin…
bullet3D Home Architect® 5 Deluxe must be installed.
 
bulletPlace the 3D Home Architect® Deluxe 5 CD into the CD drive.
 
bulletAn Internet connection is required.
 
bulletPrinting this technical note is recommended.

 

Reinstalling the 3D Home Architect® 5 Professional SE from 5 Deluxe
 

  1. Close 3D Home Architect® 5 Deluxe.
     
  2. Click the Login link located at the top of the page.

    Note: If the Login link does not appear, click the My Account link and skip to step 6.

     
  3. In the fields provided on the left side of the page, enter the email address and password for the account.
     
  4. Click the purple Sign in button to sign in. The My Account page will appear.
     
  5. In the page that appears, click the My Downloads link.

    NOTE: The 3D Home Architect® 5 Deluxe CD is required in the CD drive to install the 3D Home Architect® 5 Professional SE. If the CD is not in the drive during this process, the program will be uninstalled.

     
  6. In the My Downloads page that opens, a list of all programs purchased for download (under the user name entered in Step 4) will display. Click the Install Now link that appears to the right of 3D Home Architect® Professional 5.0 SE Download-422.1 KB. 3D Home Architect® Professional 5.0 SE-One Click Install page displays.

    NOTE: If 3D Home Architect® 5.0 Professional SE Download–422.1 KB does not appear in the list of files available for you to download, either the order was placed using another user name or the order did not go through. Try the following: If it is possible that another user name was used to place the order, click the Sign Out link at the top of the My Downloads page to log out. Login under the other user name and repeat Steps 4 and 5.
     
  7. When the 3D Home Architect 5 Professional SE–One Click Install window appears, click Install. The InstallShield Wizard window will appear.
  8. When the 3D Home Architect 5 Professional SE–One Click Install window appears, click Install. The InstallShield Wizard window will appear.
  9. Click Next. Setup will begin.

    NOTE: An Install dialog box may appear stating: "Setup has detected that 3D Home Architect is currently running. Please close the application and then select OK to continue." Exit 3D Home Architect® 5 Deluxe and wait about 60 seconds before clicking OK to continue the Professional SE edition installation.
  10. When the Welcome to 3D Home Architect Professional SE 5 Setup Program window appears, click Next and follow the on-screen prompts to complete the installation.
  11. When the installation is complete, select the option to restart the computer and click Finish. Windows® will shut down and restart.
  12. When the computer restarts, launch and use 3D Home Architect® 5 Professional SE.
 
Issue Quick-Start Guide for 3D Home Architect® 5.0
Description  
Solution Descriptions of program features and steps explaining how to use them can be found in 3D Home Architect® 5. Before you begin, investing a small amount of time to become familiar with these features and the new design and "feel" of 3D Home Architect® 5 is recommended. Once you know where to look, you can easily find the answers to many of your questions. The remainder of this technical note identifies where to find important information within the program and provides additional information to help you experience the full potential of 3D Home Architect® 5. The following procedures will help you locate areas within 3D Home Architect® 5.0 that provide answers to your questions and that explain how to use the program.

First Things First: The Tutorials

The quickest way to experience 3D Home Architect® without actually using the program is to view the tutorials. Each tutorial highlights a specific function or design element of the program, helping you to become more familiar with 3D Home Architect® 5.

Complete the following steps to access the tutorial section of 3D Home Architect® 5.
 
  1. Launch 3D Home Architect® 5. The 3D Home Architect® 5.0 splash screen will appear.
     
  2. Click Tutorials, which is located on the left side of the splash screen. The content titles of the Tutorials section will appear.

    NOTE: To view an explanation of each available option shown in the splash screen, position the mouse pointer over the button. (Do not click.) A brief description will appear. (No description will appear for Run.)

     
  3. Click a title to open that tutorial.
NOTE: Some tutorials include animation and sound.

3D Home Architect® 5.0 Help

Typically, items in a Help file include descriptions of program features and steps explaining how to use them. The 3D Home Architect® 5.0 Help content includes a Contents tab, Index tab and Search tab. Specific words and phrases can also be typed into a keyword field to efficiently search the contents.

To open and use the Help file, complete the following steps:
 
  1. Launch 3D Home Architect® 5.
     
  2. Begin a new plan or open an existing plan.
     
  3. At the Workspace, click Help in the menu bar.
     
  4. Select 3D Home Architect Help from the menu that appears.

    NOTE: The question mark (?) icon located in the toolbar can also be used to open the Help file.

     
  5. Search the Help content by keyword or phrases, or scroll through the content using the arrow keys.
     
  6. Click once on an entry to highlight it and click Display. The selection will display in the right portion of the Help for 3D Home Architect® 5.0 window. (Double-clicking the entry will also display the content in the window.)
Toolbars

The toolbars in 3D Home Architect® 5.0 contain the tools required to design a plan. These toolbars can be positioned as desired at the top or bottom of the Workspace. Selected toolbars can remain hidden if desired. To display a toolbar, complete the following steps:
 
  1. Launch 3D Home Architect® 5.0 and click Run in the splash screen. The Setup window will open.
     
  2. Select the desired option and click OK.
     
  3. At the Workspace, click View in the menu bar and select Toolbars. The Options window will open.
     
  4. Click inside the box that appears before each toolbar name to choose the desired toolbar or toolbars to display.
     
  5. Click Apply and click OK to apply the changes and to close the Options window.


Turn the ORTHO Setting Off

The ORTHO setting limits mouse movements to 90-degree angles. This makes it easier to draw walls when creating the perimeter of a home design. However, when objects are added, the ORTHO limitation can make it difficult to move those objects. Turn ORTHO off by double-clicking on it in the Status Bar (located near the bottom-right corner of the window).

Managing the Mouse: When in doubt, right click!

You clicked on the Roof insert tool…. Now what? You’ve selected a door because you want it to open in and not out. How do you do that?

When you’re not sure what step to take next, try clicking your right mouse button. Many actions in the program are accessed in this manner. Insert, Restart, Cancel and Finish are all actions that are accessible when inserting an object. Deselect, Properties, Delete, Stretch, Move, Rotate, Duplicate, Duplicate to Locations, Lengthen, Break, Curve, Flip, Insert Opening and more are options that are accessible for objects already inserted in the plan. The choices that appear in the right-click menu depend on the object or tool selected. You can perform actions on multiple objects at once by pressing and holding the SHIFT key while selecting all the desired objects. These objects can be modified simultaneously, as long as they are all of the same type (e.g., all doors, all windows, etc.).

Locations vs. Floors

Understanding the difference between a location and a floor in 3D Home Architect® 5 will help you while using the program. Use the following guide to help understand the difference between the location and floor.

Location: Refers to the level of the design, such as a basement or lower level, first floor, second floor, attic, etc. When adding a location to a design, the floor (wood or concrete slab) is not inserted, allowing for additional control over the design.

 

Floors: The Insert Floors tool allows you to insert the type of concrete or wood floor desired for a level. The Insert Floors tool also allows for the selection of the desired carpet, tile or linoleum for a specific room or rooms.

Becoming Familiar with the Display Filter

When designing a house with multiple locations (see the previous definition), the option to display (or not display) building elements for all or selected locations is available for each view. Each view for all locations has its own display options. This allows for the viewing of all selected elements in a 3D view that may not be desired in a 2D view and vise versa. The steps below describe how to access and use the Display Filter.
  1. With a design plan open in 3D Home Architect® 5, click the Display Filter icon (resembles a light bulb) located in the view bar typically positioned at the bottom of the window. The Display Filter window will open displaying a list of design elements (Doors, Windows, etc.).

    NOTE: The Display Filter can also be accessed by clicking View from the menu bar and clicking Display Filter.

     
  2. Each design element includes a light bulb icon before it. Turn the light bulb on to display a design element and off to prevent a design element from displaying for all locations or a specific location.

To prevent a design element from displaying for all locations, click once on the yellow light bulb that appears to the left of that design element. The color of the light bulb will change to white and should appear turned off.

NOTE: Click once on that light bulb again to turn it on.

 

To prevent a design element from displaying for a specific location only, complete the following:

  1. Click the plus sign (+) that appears to the left of that design element to expand the list of locations for a design.
     
  2. For each location that is not to display the design element, click once on the yellow light bulb that appears to the left of that location. The color of the light bulb will change to white and should appear turned off. (Click once on that light bulb again to turn it on.)

Click the All On or All Off button to turn on or off all of the Building Elements or Annotation Elements for all locations.
 

To display the building elements for the current location only, click once in the empty box next to Current Location Only to check it.

NOTE: Click once on the checkmark in the Current Location Only box to remove the checkmark. This will turn on the building elements that were not individually turned off for all locations.

  1. After selecting which building elements to view for all locations, click OK. All elements for each location that were turned off will not be displayed in the current view.
Modifying Building Elements, Fixtures and Objects: The Power is in the Properties

3D Home Architect 5.0 offers unprecedented control over every detail of a home design. Most of this control is accessed through the building element, fixture or object's Properties pages. To see Properties for any building element, fixture or object, including walls, windows, and doors, double-click on it, or left-click to select the object and right-click to select Properties. In the Properties pages, you can adjust the type, dimensions and layout of most objects. You can also add trim, apply colors, textures, and patterns, and enter manufacturer and price information.
 
Issue Import Design Plans from Previous Versions
Description  
Solution After creating designs using previous versions of 3D Home Architect®, you want to know if those plans can be imported into 3D Home Architect® 5.0. View the remainder of this technical note for more information. With the changes in 3D Home Architect® 5.0 and the addition of new features, design plans created in 3D Home Architect® versions 4 and earlier cannot be imported into 3D Home Architect® 5.0.
 
Issue Opening Building Element and Fixture Catalogs
Description  
Solution The 3D Home Architect® 5 in-program Master catalog includes an extensive library of building elements and fixtures. (Catalogs can be purchased and downloaded from Broderbund.com or created by the user.) The information in this technical note describes how to open a catalog and switch between catalogs. Follow the procedures below as needed to switch to a different catalog or open a new catalog.

Opening a Catalog
 
  1. Launch 3D Home Architect® 5 and open or start a design project.
     
  2. In the Catalog panel (right pane), click the Catalog Management button (which resembles an open book).
     
  3. From the menu that appears, click Open Catalog. The Open dialog box will appear.
     
  4. Navigate to the drive and directory where the catalog to be opened exists. (Typical location is in the C:\Program Files\Broderbund\3D Home Architect 5.0\Catalogs folder.)
     
  5. Click once on the desired catalog (e.g., Bonus Catalog.bdb, Outdoor Objects.bdb, etc.) to select it.

    3D Home Architect® 5.0 Outdoor Objects (Outdoor Objects.bdb) can be purchased and downloaded.

     
  6. Click Open. The catalog selected in Step 5 will open.

    NOTE: Only the building elements and fixtures for the Insert Tool that is currently selected will be displayed. For example, the Bonus Catalog includes 50 3D objects that will be displayed when the Floors or the Furnishings Insert Tools are selected.
Switching Between Catalogs

When multiple catalogs are opened, switching between the different catalogs to use the various building elements and fixtures is possible. The procedure is described below.
 
  1. Open a design project in 3D Home Architect® 5.
     
  2. In the Catalog panel (right pane), click the down arrow button that appears to the right of the current catalog (e.g., Master Catalog). A list of available catalogs will appear.
     
  3. Click once on a catalog to view. A list of the building elements and fixtures in the selected catalog will open in the Catalog panel.
 
Issue Register 3D Home Architect® 5 for a Free Offer
Description  
Solution After completing the product registration, there is no option available to download the free product mentioned during the registration process. The free download offer mentioned during the registration process has expired. This download offer has been replaced by an offer for free shipping and handling on your next Broderbund.com order. Consult the following for additional information. Receive FREE Shipping and Handling

Broderbund.com is your source on the Web for incredible software at affordable prices. Now, you can enjoy even more savings when you get FREE shipping with your next online order from Broderbund.com.

Note: A promotion code is displayed at the end of the registration process to allow you to take advantage of this money-saving offer. Write down the promotion code that is presented or print the page with the promotion code then complete the steps that follow.

 
  1. Locate the titles you would like to purchase and add them to your cart.
     
  2. Progress through the checkout process by following the onscreen instructions.
     
  3. At Step 3, enter your special promotion code into the promotion code box.
     
  4. Click the Continue button and follow the onscreen instructions to complete your order.
 
Issue Downloading Additional Building Element and Fixture Catalogs
Description  
Solution Additional building element and fixture catalogs can be purchased and are available for download. If you have purchased additional catalogs or registered 3D Home Architect® 5 for the free bonus catalog, the information in this technical note describes how to download your purchased or bonus catalog or catalogs. The technical note also describes how to re-download a catalog that has been deleted. Follow the procedure below to download your purchased or bonus catalog for 3D Home Architect® 5.

 

Download Additional Catalogs for 3D Home Architect® 5
 

  1. Close all open programs, including 3D Home Architect® 5.
     
  2. Click the Login link located at the top of the page.

    Note: If the login link does not appear, click the My Account link and skip to Step 6.

     
  3. In the fields provided on the left side of the page, enter the email address and password for the account.
     
  4. Click the purple Sign In button to sign in. The My Account page will appear.
     
  5. Click the My Downloads link located on the left side of the page.
     
  6. Click the Install Now or Download Now link next to the desired download.
     
  7. In the My Downloads page that opens, a list of all programs purchased or registered for download (under the Broderbund.com user name currently logged in) will display. To begin the download, click the Begin Installation button that appears to the right of the desired 3D Home Architect® 5 catalog name (e.g., 3d Home Arch 5.0 Objects). 3D Home Architect Catalog-One Click Install page will appear.

    Note: If no 3D Home Architect® 5 catalogs (or downloads) appear in the list of files available for download, either the order was placed using another user name or the order did not go through. Try the following suggestions:
  1. If it is possible that another Broderbund.com user name was used to place the order (or to register 3D Home Architect® 5 for the bonus catalog), click the Log Out link at the top of the My Downloads page to log out. Login under the other user name and repeat Steps 1-8.

     
  2. If the Internet connection was interrupted when placing the order or when registering 3D Home Architect® 5 for the bonus catalog before the catalog was downloaded, and you do not have another Broderbund.com User Name, it is likely that the order or registration did not go through.
  1. When the 3D Home Architect Catalog-One Click Install page appears, click Install. The InstallShield Wizard window will appear.
     
  2. Click Next. Setup will begin.
     
  3. When the Welcome window opens, click Next and follow the on-screen prompts to complete the installation.

    Note: If a message appears stating the program failed to detect 3D Home Architect® 5 on the system, click NO. 3D Home Architect® 5 must be installed before any building element and fixture catalogs can be installed.

     
  4. When the installation is complete, click Finish.
 
Issue Changing Textures, Patterns and Colors
Description  
Solution To allow additional control as you create a design, 3D Home Architect® 5 features the option to change the texture, pattern and color of building elements and fixtures. The remainder of this technical note describes changing the texture, pattern and color of building elements and fixtures. The information below describes one way to change the texture, pattern and color of building elements and fixtures using as examples items included in the Master Catalog. Use the following guide when changing the texture, pattern and color of any building element or fixture.

Changing the Texture, Pattern and Color of a Building Element or Fixture
 
  1. Open a current project or start a new project in 3D Home Architect® 5.
     
  2. Click the desired Insert tool (e.g., walls, floors, furnishings, etc.) from the Inset bar (typically located on the left). The types or fixtures of the selected element that are available in the current catalog will appear on the right in the Catalog panel.

    NOTE: The Insert tools can also be activated from the Insert menu.

     
  3. Verify that the Master Catalog is selected and visible in the Catalog panel.

    NOTE: If the Master Catalog is not selected, complete the following steps:
  1. Click the down arrow button that appears to the right of the current catalog.
     
  2. From the menu that appears, click Master Catalog Deluxe (3D Home Architect® Deluxe 5) or Master Catalog Pro (3D Home Architect® Professional 5).
     
  3. Continue with Step 4.
  1. Double-click the desired fixture (e.g., Sofa Style 1) or building element (e.g., 4" General Wall) to edit. A window for the selected element will open.
     
  2. Click the Appearance tab. The current texture, pattern and color for the selected component will appear.

    For Example: For a 4" General Wall, 2D Footprint, Exterior Side may appear. For Sofa Style 1, Frame, Cushion, etc. will appear.

     
  3. To change the texture, pattern or color of a component, locate the desired item under Components and click that component once.
     
  4. Click Edit. The Materials window will open.

Click the Texture tab to change the texture of the selected building element or fixture component (e.g., Cushion for Sofa Style 1).
 

Click the Pattern tab to change the pattern on the selected building element or fixture component (e.g., Exterior Side for 4" General Wall).
 

Click the Color tab to change the color of the selected building element or fixture component.

NOTE: Under the Color tab, the surface and pattern colors can be changed separately.

The available textures, patterns and colors will appear on the left of the Edit Materials window.
  1. Locate the desired texture, pattern or color from the available list and click it once to select it.

    NOTE: Click the Load button to define a custom color or import another pattern or texture that is not listed.

     
  2. After selecting the desired texture, pattern and color for the component selected in Step 6, click OK.

    NOTE: To change the texture, pattern or color for another component of the selected design element or fixture, repeat Steps 6-9.

     
  3. When finished changing the texture, pattern or color for all desired components, click OK to close the edit window of the selected building element or fixture.
     
  4. Insert the edited building element or fixture into the plan as desired.

 
IMPORTANT NOTE ABOUT THE MASTER CATALOG


Definitions
bulletMaster Catalog: The catalog installed with the program. All elements and fixtures used to create a plan are stored and maintained in the Master Catalog.
 
bulletCurrent Model: This catalog is created when a plan is created. A Current Model contains all of the elements and fixtures that were used for a specific plan. A Current Model catalog opens whenever a plan is opened.

In many instances, after working in 3D Home Architect® 5 and upon closing the program, the following message will appear: 'Catalog "C:\Program Files\Broderbund\3S Home Architect 5.0\Catalogs\Master Catalog [Deluxe or Pro].bdb" has been modified. Do you wish to save your changes?'

Clicking No is strongly recommended. The following explains why.

After an edited building element or fixture is added to a current plan, it is also added to that plan's catalog (Current Model). The Current Model catalog is saved with its plan. Building elements and fixtures in the Current Model catalog can be used later for that same plan without the need to edit the texture, pattern and color for that item. Building elements and fixtures saved in the current plan's catalog (Current Model) cannot be accessed in other plans.

Clicking Yes to save changes to the Master Catalog, which is the original catalog, will modify that catalog to include changes made to any element or fixture. As a result, the edited building elements or fixtures will be available for use in other plans. However, the original textures, patterns and colors that where changed for any edited building elements or fixtures will be lost.

To preserve the original content of the Master Catalog upon closing the 3D Home Architect® 5, click No when the following message is received: asked: 'Catalog "C:\Program Files\Broderbund\3S Home Architect 5.0\Catalogs\Master Catalog [Deluxe or Pro].bdb" has been modified. Do you wish to save your changes?'
 
Issue Displaying and Hiding the Panels, Tools and Toolbars
Description  
Solution In 3D Home Architect® 5, you can customize the workspace by displaying or hiding the panels, tools and toolbars. The 3D Home Architect® 5 toolbars can also be positioned and repositioned around the workspace. View the remainder of this technical note for more information about the 3D Home Architect® 5 workspace options. Complete the following procedures as desired.

Workspace Options
 
  1. Open a current project or start a new project in 3D Home Architect® 5.
     
  2. Click Tools from the menu bar and click Options. The Options window will open.
     
  3. Click the Workspace tab. The workspace options that are currently selected will display a check to the left of them.
     
  4. Click once in the empty box to check a desired tool, toolbar or panel option to display that item on the workspace.

    Click once in a checked box to uncheck a tool, toolbar or panel option to prevent that item from displaying on the workspace.
     
  5. After selecting the desired tool, toolbar or panel options, click Apply to apply the new changes. The workspace behind the Options window will change.
     
  6. Click OK to close the Options window.
NOTE: To hide a toolbar, drag the desired toolbar to a new location and click the "X" that appears in the top-left corner of that toolbar.


Tools, Toolbars and Panel Options Described
 
bulletCommander (Tool): The appearance of the Commander varies with the task and how the user has configured the Commander. By default, the Commander appears between the Catalog/View Panel(s) and the design area; however, it can be moved. The Commander is a multi-functional tool in which precise values can be entered when drawing walls or manipulating elements (moving, rotating, curving, breaking, etc.) By default, this tool is not checked.

 
bulletStatus Bar (Tool): The Status bar displays helpful information such as prompts. It also contains a variety of drawing aids (Autoinsert, Grid Snap, etc.) that can be toggled on and off. The Status Bar is located at the bottom of the 3D Home Architect® 5 screen and cannot be moved. By default, this tool is checked.

 
bulletTabbed Panels (Panel Setting): These options are selected by default with the Active box checked. The tabbed panel displays the Catalog and View options in one panel under separate tabs. By default, the tabbed Catalog/View panel is located on the right of the workspace and can be moved. Deselecting the Active box will hide the tabbed Catalog/View Panel.

 
bulletSeparate Panel (Panel Setting): Selecting the Separate Panel setting will allow for the simultaneous viewing of the Catalog and View options without switching between tabs. This setting also allows the user to hide one panel (e.g., View) and show only the other (e.g., Catalog). By default, the Separate Panel setting is not selected.
bulletThe Catalog panel is used for opening and creating catalogs and selecting elements to insert into a design.
 
bulletThe View panel lists any currently saved views (e.g., Plan, Model, Elevation, etc.).
bulletStandard (Toolbar): A group of buttons that allows easy and convenient access to commands such as New, Open, Save, Undo, and Redo, etc. By default, this toolbar is checked and typically located in the upper-left corner of the window (below the menu bar). The Standard toolbar can be moved.

 
bulletView (Toolbar): A group of buttons that allows easy and convenient access to some of the commands from the View menu (i.e., Zoom In, Zoom Out, Orbit, Display Filter, etc.). By default, this toolbar is checked and typically located in the lower-left corner of the window (above the Status bar). The View toolbar can be moved.

 
bulletDisplay (Toolbar): A group of buttons that allows easy and convenient access to some of the commands from the View-Display menu (Shaded View, Textured View, Rendered View, etc.). By default, this toolbar is not checked. When displayed, the Display toolbar can be moved.

 
bulletInsert (Toolbar): A group of buttons that allows easy and convenient access to commands from the Insert menu (Walls, Furnishings, Doors, etc.). By default, this toolbar is checked and typically located on the left side of the workspace. When displayed, the Insert toolbar can be moved.

 
bulletTools (Toolbar): A group of buttons used to change locations and to access other commands from the Tools menu (Options, Materials, etc.). By default, this toolbar is not checked. When displayed, the Tools toolbar can be moved.

 
bulletAnnotate (Toolbar): A group of buttons that allows easy and convenient access the Text and Dimensions commands from the Annotate menu. By default, this toolbar is not checked. When displayed, the Annotate toolbar can be moved.

 
bulletQuantity (Toolbar): A group of buttons that allows easy and convenient access the Generate Report and View Report commands from the Quantity menu. By default, this toolbar is not checked. When displayed, the Quantity toolbar can be moved.

 
bulletRender (Toolbar): A group of buttons that allows convenient access to the Calculate Solution, Reset Solution and Render Options commands from the View-Render menu. By default, this toolbar is not checked. When displayed, the Render toolbar can be moved.
 
Issue Printing to a Plotter
Description  
Solution After designing a plan using 3D Home Architect® 5, you want to know if the plan can be printed from the program to a printer plotter. 3D Home Architect® 5 can print to a printer plotter. View the remainder of this technical note for additional information. Follow the procedure below to print to a plotter.
 
  1. Open or create a design in 3D Home Architect® 5.
     
  2. Click File from the menu bar and click Print. The Print Window will open.
     
  3. Verify that the printer plotter is selected in the Name: field.

    NOTE: If another printer name is currently listed in the Name: field, click the down arrow button that appears to the right of the Name: field and select the correct printer (e.g., HP DesignJet 1055CM Printer) from the list of installed drivers.

     
  4. If needed, make the appropriate changes to the print settings.
     
  5. Click OK. The current design will be sent to the printer selected in Step 3.
 
Issue Unable to Select an Element in the Design
Description  
Solution While working in 3D Home Architect® 5, you are unable to select a building element, fixture or object. Typically, this issue results when one of the following occurs: the building element, fixture or object is positioned on a location other than the one currently selected, the plan is in a 3D view and the system resources are low, or another building element, fixture or object is in the way. View the remainder of this technical note for additional information and procedures that describe changing locations and using the display filters. When an object cannot be selected, complete the following in the order presented.
 
  1. If a 3D view is active, change to a 2D view and try selecting the object again. Depending on the system and the available system resources, it may take a minute or so to change views.

    NOTE: If, after changing the view, the building element, fixture or object disappears or cannot be selected, continue with Step 2.

     
  2. Verify that the desired building element, fixture or object is located on the current location (floor) and not on another location (floor).
  1. Click View from the menu bar and click Display Filter, or click the Display Filter button, which resembles a light bulb, in the View toolbar. The Display Filters window will open.
     
  2. Click once in the empty box that appears to the left of Current Location Only to check it.

    NOTE: If the Current Location Only box is already checked, stop here and continue with Step 3b.

     
  3. Click OK. Only the current location (floor) should display.
     
  4. Try selecting the element, fixture or object again. If you are still unable to select it, stop here and continue with Step 3.

    NOTE: If the desired building element, fixture or object no longer appears on screen, click Tools from the menu bar and click Building Locations…. The Building Locations window will open.

     
  5. Select the building location where the desired building element, fixture or object exists and click OK. That location should appear on screen.

    NOTE: If multiple locations (floors) appear on the screen, repeat Steps 2a-2c to view only the current location.

     
  6. Try selecting the desired building element, fixture or object again. If you are still unable to select it, continue with Step 3.
  1. With only the current location displayed in 2D view, verify that the desired building element, fixture or object is not hidden behind another object or is not turned off.
  1. Click View from the menu bar and click Display Filter, or click the Display Filter button, which resembles a light bulb, in the View toolbar. The Display Filters window will open. Several types of building elements, fixtures and objects (Walls, Cabinets, Furnishings, etc.) will appear.
     
  2. Verify that the light bulb to the left of the desired building element, fixture or object type is turned on. (The bulb will appear yellow.)

    NOTE: If the light bulb is white indicating that it is turned off, click once on the light bulb to turn it on.

     
  3. If the desired building element, fixture or object cannot be selected because a building element, fixture or object of another type on the same location (floor) is in the way, click once on the light bulb for the building element, fixture or object type that is in the way to turn it off.

    NOTE: If another building element, fixture or object of the same type is in the way, do not turn it off. Continue with Step 3d.

     
  4. Click once on the plus sign (+) that appears to the left of the light bulb and building element, fixture or object type you want to select. A list of the available locations (floors) will expand from the building element, fixture or object type.
     
  5. Verify that the light bulb that appears to the left of the current location is turned on. (If the light bulb is turned off, click once on the light bulb to turn it on.)
     
  6. Click OK to close the Display Filter window.
     
  7. Try selecting the desired building element, fixture or object again. If you are still unable to select it, continue with Step 4.
  1. If the desired building element, fixture or object cannot be selected because another desired building element, fixture or object of the same type is in the way, temporarily move that object to gain access to the desired element, fixture or object.
 
Issue User Guide Download
Description  
Solution If you downloaded the online version of 3D Home Architect® 5.0, the 3D Home Architect® 5 User Guide can be downloaded free of charge. Please note the Associated Downloads section below this note for the file. The remainder of this note describes how to proceed. Follow the instructions below to download the file.

NOTE: Adobe® Acrobat® Reader is required to view or print the 3D Home Architect® 5 User Guide.
 
  1. Scroll down to the Associated Downloads section of this technical note.
     
  2. Click the file to begin the download process.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, if you agree to all terms and Conditions of the License Agreement.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
NOTE: Adobe® Acrobat® Reader must be installed in order to view the user's guide. If Adobe® Acrobat® Reader is not installed, the latest version can be downloaded free from the Adobe® Web site.
 
Issue CD-Read Issue
Description  
Solution After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: incorrect CD is used, CD needs cleaned, incompatible CD-ROM drive settings, incorrect CD-ROM driver, or outdated CD-ROM firmware or driver. Consult the remainder of this technical note for additional information. Completing the procedures that follow will help to identify the source of the CD-Read issue. Begin with item one and proceed through the list attempting to use the CD after each step.

 
  1. Verify that the correct CD is inserted in the CD-ROM drive.
     
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.

    NOTE: For Windows® 2000/XP, continue with Step 6 if the issue remains after completing Steps 1 and 2.

    For Windows® 98/Me, continue with Step 3 if the issue remains after completing Steps 1 and 2.

     
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right-click on the My Computer icon.
     
  2. Select Properties from the menu that appears and click the Performance tab in the Systems Properties window.
     
  3. Click the File System button and then click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the System Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  2. Turn off DMA in the following manner:
  1. In the System Properties window (found in Step 3 above), click the Device Manager tab.
     
  2. Choose View Devices By Type. In the list that appears, locate CD-ROM or CD-ROM Controller.
     
  3. Click the plus (+) sign next to this listing.
     
  4. Using the left mouse button, double-click on the name that appears.
     
  5. In the Properties window, click the Settings tab. Find the DMA checkbox and remove the checkmark (if one exists).
     
  6. Click OK.
  1. Verify that the most current version of the driver and/or firmware for the CD-ROM drive is in use. Contact the computer manufacturer for additional information.
     
  2. Try to use a different CD in the CD-ROM drive to see if it can be read.
     
  3. If possible, insert the problem CD into the CD-ROM drive of another computer to see if the issue remains.
 
Issue HomeStyles® 1500 Best-Selling Home Plans
Description  
Solution The HomeStyles® 1500 Best-Selling Home Plans is a separate program included with 3D Home Architect® Professional 5.0. The plans available in this program are designed for preview use only and will not open in 3D Home Architect® 5.0. Additional information is provided in this technical note. You may preview the plans included with HomeStyles® 1500 Best-Selling Home Plans for ideas when developing your own professional quality design plan. The plans in this package may also be available for purchase from HomeStyles.

Technical support for HomeStyles® 1500 Best-Selling Home Plans is provided by a company other than Broderbund®. Support for this product can be reached by using the contact information below.

 
bulletFAX Support: Technical questions can be sent via fax to (651) 602-5002. Be sure to include the following information: fax number, name, address, the computer system you have, and a detailed summary of the problem. This information will help to decrease the time it takes to respond.

 
bulletE-Mail Support: Technical questions can be sent via e-mail to support@homestyles.com.
 
Issue Error-1608: Unable to Create InstallDriver Instance
Description  
Solution When attempting to install 3D Home Architect® 5, the following message appears: "Error -1608: Unable to create InstallDriver instance, return code -2147467262." This issue is caused by the InstallShield engine. Consult the remainder of this technical note for additional information.
 
Issue Uninstalling 3D Home Architect® 5.0
Description  
Solution At times, it may be necessary to uninstall and reinstall 3D Home Architect® 5 to troubleshoot an issue or reinstall the Master Catalog for example. The instructions included in the remainder of this technical note describe how to uninstall 3D Home Architect® 5 from the hard drive. Follow the procedure below to uninstall 3D Home Architect® 5.

NOTE: Printing this technical note before beginning is strongly recommended.

Uninstall Using Add/Remove Programs

 
  1. Close all programs and windows and return to the desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel window will open.

    For Windows® XP, click Start and click Control Panel. The Control Panel window will open.

     
  3. In the Control Panel window, double-click the Add/Remove Programs icon. The Add/Remove Programs window will open showing a list of installed programs.

    For Windows® XP, if viewing the Control Panel in Category View, click Add or Remove Programs. The Add or Remove Programs window will open.

     
  4. Locate and click the 3D Home Architect® entry once to select it.
     
  5. Click the Add/Remove (Windows® 98) or Change/Remove (Windows® Me/XP and 2000) button to begin the uninstall process.
     
  6. Follow the prompts to uninstall 3D Home Architect® 5.
NOTE: If 3D Home Architect® 5 cannot be removed using the Add/Remove Programs, follow the procedure under Completing a Manual Uninstall shown below.

Completing a Manual Uninstall

NOTE: The following procedure will remove the 3D Home Architect 5 folder and all of its contents (sample plans, textures, catalogs, etc.) from the hard drive. If changes have been made to the sample plans, new catalogs have been added, or projects have been saved to the 3D Home Architect 5 folder (or one of its sub-folders), copying that data to another location before continuing with the procedure below is strongly recommended.

When a new plan is saved, the default save in location is My Documents. Plans saved in the My Documents folder will not be deleted when the following procedure is completed.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Double-click the My Computer icon.

    For Windows® XP, click Start and click My Computer.

     
  3. Click View (Windows® 98) or Tools (Windows® Me/2000/XP) from the menu bar and click Folder Options (Windows® 98/Me/2000/XP).
     
  4. Select the View tab in the window that appears and locate the Hidden Files (or Hidden Files and Folders) setting.
     
  5. For Windows® 98, verify that the Show all Files option is selected.

    For Windows® Me/2000/XP, verify that the Display Hidden Files and Folders option is selected.

     
  6. Locate the Hide File Extensions for Known File Types setting and ensure that it does not have a check before it.

    NOTE: If a checkmark appears before this setting, click once on the checkmark to remove it.

     
  7. Click Apply and click OK to apply the changes and close the Folder Options window.
     
  8. In the following manner, navigate to the drive and location where 3D Home Architect® 5 is installed:
  1. Double-click the C:\ drive. The contents of the C: drive will appear.
     
  2. Double-click the Program Files folder. The contents of the Program Files folder will appear.
     
  3. Double-click the Broderbund folder. The contents of the Broderbund folder will appear.
  1. Right-click the 3D Home Architect 5.0 folder and click Delete (left mouse button) in the menu that appears.
     
  2. Click Yes when prompted to move the files to the Recycle Bin.
     
  3. Click the Back button on the tool bar to return to the Program Files folder.
     
  4. Double-click the Common Files folder.
     
  5. Right-click the InstallShield folder and click Delete (left mouse button) in the menu that appears.
     
  6. Click Yes when prompted to move the files to the Recycle Bin.
     
  7. Click the Back button to return to the Program Files folder, or close the Common Files folder.
     
  8. Double-click the InstallShield Installation Information folder to view its contents.
     
  9. Right-click the {880017F9-2548-42DB-9A3C-B6BE0136B624} folder and click Delete (left mouse button) in the menu that appears.
     
  10. Click Yes when prompted to move the files to the Recycle Bin.
     
  11. Close all programs and windows and return to the desktop. 3D Home Architect® 5 is now removed from the system.
 
Issue Adding a Wall under the Stairs
Description  
Solution After creating a plan using 3D Home Architect® 5 and adding stairs, you notice that the area beneath the stairs is open. To complete your design, you want to add a wall to enclose this area. Increasing the size of one of the stair properties will create a wall beneath the stairs as desired. The remainder of this technical note describes the procedure. Complete the steps below to modify the stair properties to create a wall under the stairs.
 
  1. Launch 3D Home Architect® 5 and open or create a floor plan with stairs.
     
  2. In the Status Bar (bottom-right corner of the window), verify that ORTHO is turned off. (The option will be grayed out.) If ORTHO is not turned off, double-click on ORTHO to turn it off.

    NOTE: The Status Bar displays at the bottom of the 3D Home Architect® program window. If the Status Bar is off, click View from the menu bar and click on Toolbars…. When the Options window opens, check the box next to Status Bar, click Apply and click OK. Repeat Step 2.

     
  3. Select the staircase on the design by clicking it once.
     
  4. Right-click the selected stairs and left-click Properties from the menu that appears. The Stairs/Ramps window will open.
     
  5. Check the Allow Definition Editing box (bottom-left) by clicking once in the empty box.
     
  6. Click the Size tab.
     
  7. Select the desired stair type (Notched Stringer, Stringer Under, Side Stringer or Solid Stair) by clicking once on it. The properties for the type of stairs selected will appear at the bottom of the Stairs/Ramps window.
     
  8. Change the size of the following property label to the desired length, which is usually 8' or 9'.

For a Notched Stringer or Stringer Under stair type, change the size of the property labeled " f " or "Stringer Waste" to the desired length (e.g., 8' 6").

 

For a Side Stringer stair type, change the size of the property labeled "e" or "Stringer Depth" to the desired length (e.g., 8' 6").

 

For a Solid Stair, change the size of the property labeled "e" or "Stringer Waste" to the desired length (e.g., 8' 6").

NOTE: After changing the size of the Stringer Waste or Stringer Depth property, tap the TAB key on the keyboard to view the changes in the Preview Pane on the right side of the Stairs/Ramps window.
  1. Click OK to apply the changes and close the Stairs/Ramps window.
 
Issue Exception 10H in Module OPENGL.DLL
Description  
Solution When using 3D Home Architect® 5, the following message appears: "Exception 10H in module OPENGL.DLL." An outdated or corrupted file can cause this issue. Deleting temporary files, installing the latest version of DirectX®, or installing the latest OpenGL driver for the video card will help to identify the source of the issue. The remainder of this technical note describes how to proceed. Complete the procedures below as necessary when searching for the cause of this issue.

Deleting Temporary Files

NOTE: Temporary files are residual files that remain after program installations, or that are created by programs when the programs shut down abnormally. These files occupy space on the hard drive, can create issues with the memory, and can cause conflicts with software. Temporary files should be deleted on a routine basis.

Printing this technical note before you begin is recommended.

 
  1. Close all programs and windows.
     
  2. Click Start and select Shutdown.
     
  3. Choose the restart option and click OK (or Yes). Windows® will shutdown and restart.
     
  4. When Windows® loads, click Start, select Search (or Find) and click For Files or Folders. The Search (or Find) window will open.

    For Windows® XP, click Start and click Search. When the Search window opens, click Search All Files and Folders.

     
  5. Type *.TMP in the Named: field.
     
  6. Click the down arrow to the right of the Look in: field and select the C: drive.
     
  7. Click Search Now (or Find Now) to begin the search. When the search is complete, the results will appear on the right (Windows® Me/2000/XP) or bottom (Windows® 98, Windows NT®) pane of the Search (or Find) window.
     
  8. Verify that all files found are a TMP (or _MP or ~MP) file type.

    NOTE: If a file type other than those mentioned in this technical note shows in the window, verify that the correct entry was typed in the Named: field (Step 5). If the entry is incorrect, retype the information exactly as described in this technical note and repeat Steps 6 and 7.

     
  9. Click Edit on the menu bar and choose Select All.
     
  10. Click File on the menu bar and select Delete.
     
  11. When asked to confirm the delete, click Yes.
     
  12. Repeat Steps 5-11 and type *._MP to replace *.TMP.
     
  13. Repeat Steps 5-11 and type *.~MP to replace *._MP.
     
  14. Close all programs and windows and return to the desktop.
     
  15. Right-click the Recycle Bin icon on the desktop and select Empty Recycle Bin from the menu that appears.
     
  16. Click Yes when asked to confirm the Delete.
     
  17. Install the latest version of DirectX®.
Installing DirectX®

Click or go online to http://www.microsoft.com/windows/directx to download and install the latest version of DirectX®.

After installing the latest version of DirectX®, launch 3D Home Architect® and try the program again.

NOTE: If the issue continues, contact the computer or video card manufacturer to obtain and install the latest OpenGL driver for the video card.

Installing the Latest OpenGL Driver

NOTE: Some drivers included with Windows® may not support OpenGL. Contact the computer or hardware manufacturer for the latest OpenGL driver for the video card and operating system.

The procedure below will help you identify the driver make and model information.
  1. Close all programs and windows returning to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.

    NOTE: For Windows® XP, complete the following if the My Computer shortcut does not appear on the desktop.
  1. Click Start.
     
  2. From the Start menu, right-click My Computer and click (left mouse button) Properties from the menu that appears. The System Properties window will open.
  1. Click the Device Manager tab. The Device Manager window will open.
     
  2. Select "View devices by type" if it is not selected.
     
  3. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  4. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  5. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  6. Record the driver information.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  7. Click OK to close the window.
NOTE: Once the driver information is obtained, contact the computer or hardware manufacturer to for the latest OpenGL driver for the video card and operating system. Driver information is typically available at the manufacturer's web site.
 
Issue Why Update the Video Card Driver?
Description  
Solution 3D Home Architect® 5.0 is a powerful graphics program. And, like many graphics-intensive programs, the system on which it is installed must meet specific requirements, especially the video card and memory. If the driver for the video card is out-of-date or corrupted, the system may crash or display graphics-related glitches. Verifying that the most up-to-date driver for the video card is installed on the system running 3D Home Architect® 5 is recommended. View the remainder of this technical note for additional information. Contact the computer or hardware manufacturer for the latest OpenGL driver for the video card.

Collecting Driver Information

The procedure below will help to identify the driver make and model information.
  1. Close all programs and windows returning to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.

    NOTE: For Windows® XP, complete the following if the My Computer shortcut does not appear on the desktop.
  1. Click Start.
     
  2. From the Start menu, right-click My Computer and click (left mouse button) Properties from the menu that appears. The System Properties window will open.
  1. Click the Device Manager tab. The Device Manager window will open.
     
  2. Select "View devices by type" if it is not selected.
     
  3. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  4. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  5. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  6. Record the driver information.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  7. Click OK to close the window.
     
  8. Once the driver information is obtained, contact the computer or hardware manufacturer for the latest OpenGL driver for the video card. Most video card drivers are available for download from the computer or hardware manufacturer's website.
Video Card Memory

Program and system crashes and graphics-related glitches can also occur when the video card does not possess its own memory, or the video card memory is inadequate. When the video card does not have enough memory of its own, memory from the system is used. If the system memory is low, system crashes and other issues can occur.

To properly run, 3D Home Architect® 5 requires a video card with at least 8 MB RAM. The video card must also support OpenGL. Click or search for Technical Note: 30994 at http://www.support.broderbund.com to view the minimum system requirements for 3D Home Architect® 5.
 
Issue Creating French Doors
Description  
Solution A feature of 3D Home Architect® 5 allows for the creation, modification and addition of new building elements, fixtures and objects. This technical note describes how to modify a current door to create French doors. Follow the procedure below to create and add French doors to the design's current model catalog in 3D Home Architect® 5.
 
  1. Launch 3D Home Architect® 5 and open a current design or start a new design.
     
  2. Click the Door button on the Insert tool bar.
     
  3. From the Catalog (e.g., Master Catalog) on the right, click once on the desired Hinged door to select it.
     
  4. Click once on the area of the design where the door will be placed. (This will also add the selected door to the Current Model catalog.)
     
  5. Right-click anywhere on the design and left-click Finish.
     
  6. On the design, click once on the door that was added in Step 4 to select it.
     
  7. Right-click the selected door and left-click Properties from the menu that appears. The Doors properties will open.
     
  8. Check the Allow Definition Editing box (bottom-left corner) by clicking once in the empty box. A checkmark will appear in the box.
     
  9. Click the Size tab.
     
  10. Change the Width characteristic to 6'.
     
  11. Click once in the Swing type field.
     
  12. Click the down-arrow button that appears to the left of the selected swing type and choose Double from the menu that appears.
     
  13. Click the Leaf tab.
     
  14. From the available types, select one of the available glass styles (2, 3, 5, 6, etc.). A preview of the selection will appear to the right of the Doors properties.
     
  15. Click OK. The modifications made to the door selected in Step 6 will also be added to the Current Model catalog.
 
Issue Building Codes (ICBO)
Description  
Solution As a resource, the International Conference of Building Officials (IBCO) has supplied 3D Home Architect® 5.0 users their complete International Residential Code for One- and Two-Family Dwellings, as well as an accompanying Building Checklist. Consult the remainder of this note for additional steps that describe how to access this information. The following information describes the content of the available files.

ICBO Building Codes

The Residential Codes offers up-to-date provisions on all aspects of construction, alteration, and demolition of residential homes. They cover every detail from floor to ceiling. Starting in the Table of Contents, click on any chapter: Building Planning, Foundations, Wall Construction, etc. You will automatically jump into the section you want to research. To get started, click on the IRC.exe link located at the bottom of this page.

IRC Checklist

The IRC Checklist was developed to facilitate the planning, design, and plan review process. It can also be a useful tool for the construction and inspection process. To view the IRC Checklist, click on the IRC_Checklist.pdf link located at the bottom of this page.

ICBO Publications

The International Conference of Building Officials has many publications that are useful to the home building community. Click on the 99-007_final.pdf link, located at the bottom of this page, to get more information on the ICBO's offerings and how you can get them.
 
Issue MBuilder Has Encountered a Problem...
Description  
Solution When using the program, the following message appears: "MBuilder has encountered problem." There are several possible causes for this issue. The remainder of this note describes how to proceed. Determine If the Plan Is Corrupt
 
  1. Launch 3D Home Architect® and create a new plan.
     
  2. Add a basic structure to the plan.
     
  3. Save the plan and close 3D Home Architect®.
     
  4. Launch 3D Home Architect® and open the plan created in Steps 1 & 2 above.
     
  5. Choose from the following:

If the error message does not reoccur when working with the new plan, the previous plan is most likely corrupt. Recreate the plan or restore a backup copy of the plan.

 

If the same error reoccurs, continue with the following procedures. These suggestions will help to prevent corruption in future plans.

Disable Hardware Acceleration in 3D Home Architect® 5.0
 
  1. Open 3D Home Architect® (if needed).
     
  2. Click Tools in the menu bar, choose Options and click the General tab.
     
  3. Deselect the Hardware Acceleration option.
     
  4. Open the plan to see if the issue remains.
Change the Display Settings
 
  1. Close all programs and return to the desktop.
     
  2. Click Start, choose Settings and click Control Panel. For Windows® XP, click Start and click Control Panel.
     
  3. Double click the Display icon. The Display Settings window will appear. For Windows® XP, click the Appearance and Themes icon and click Display.
     
  4. Click the Settings tab.
     
  5. Change the color to 16 Bit and change the Screen Area to 1024 x 768.
     
  6. Click Apply.
     
  7. Click OK.
     
  8. Launch the program and open the plan.
Update the Video Driver

Complete the following steps to collect video driver information.
 
  1. Close all programs and windows returning to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.

    NOTE: For Windows® XP, complete the following if the My Computer shortcut does not appear on the desktop.
  1. Click Start.
     
  2. From the Start menu, right-click My Computer and click (left mouse button) Properties from the menu that appears. The System Properties window will open.
  1. Click the Device Manager tab. For Windows® XP/2000, click the Hardware tab and click Device Manager. The Device Manager window will open.
     
  2. Select "View devices by type" if it is not selected. For Windows® XP/2000, click View in the menu bar and click Devices by type.
     
  3. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  4. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  5. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  6. Record the driver information.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  7. Click OK to close the window.
     
  8. Once the driver information is obtained, contact the computer or hardware manufacturer to download and install the latest driver for the video card. Most video card drivers are available from the computer or hardware manufacturer's website.
NOTE: If the problem persists uninstall and reinstall 3D Home Architect® 5.0 to replace any program files that may have become corrupt.
 
Issue Adding Dimension Lines
Description  
Solution Unlike earlier versions of 3D Home Architect®, 3D Home Architect® 5.0 can be used to create custom dimension lines. (The Auto dimension feature, included in the previous version of 3D Home Architect®, is not included in 3D Home Architect® 5.) With the custom dimension line feature, numerical values are supplied automatically. You can also choose from a variety of Dimension Styles or create your own. The procedure is described in the remainder of this technical note. Adding Dimensions to the Drawing
  1. Open 3D Home Architect® 5.0.
     
  2. Create a new plan or open an existing plan.
     
  3. Click Annotate in the menu bar (top) and select Dimensions.
     
  4. Click a point on the plan where the dimension line will begin and release the mouse button.
     
  5. Move the mouse and click the point where the dimension line will end. A dimension line that includes offsets, arrows and a numerical value will be added to the drawing.
NOTE: To delete or stretch the dimension line, click the dimension line to select it and right click on the line to display the options.

For additional information that describes creating and modifying the dimension lines, consult pages 202-204 of the User's Guide.
 
Issue Text Is Distorted
Description  
Solution After adding text to a plan, the text looks distorted. Some versions of Monotype Sorts fonts, having too many fonts installed, an outdated video card driver or a combination of these can cause this issue. Deleting selected fonts from Windows® or updating the video card driver or both will help identify the source of the issue. Consult the remainder of this technical note for the procedures. Follow the procedures below as needed to resolve the issue.

Lower the Hardware Graphics Acceleration
 
  1. Close all programs and return to the Windows® desktop.
     
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
     
  3. Click the Settings tab.
     
  4. Click the Advanced button.
     
  5. For Windows® 98/Me, click the Performance tab.

    For Windows® 2000/XP, click the Troubleshoot tab. A window will open with the display adapter type identified on the title bar.

     
  6. Click the Graphics button.
     
  7. Locate the Hardware Acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  8. Record the current setting.
     
  9. Using the mouse, move the hardware acceleration needle one notch to the left.

    NOTE: Do not select the NONE setting which is the setting to the far left. If the word NONE appears in the sentence immediately under the setting needle, move the hardware acceleration needle one notch to the right.

     
  10. Click OK.
     
  11. Click Close.
     
  12. Click Yes when prompted to restart the computer.
     
  13. When the system restarts, launch the program. The issue may be resolved.
     
  14. If the issue remains, repeat the above procedure and move the hardware acceleration slide bar to the left (or right) one additional position. (Do not select the NONE setting, which is the setting to the far left.)
NOTE: After closing the program, return to the Hardware Acceleration adjustment area of the Troubleshoot Tab (see above) and reset the hardware acceleration to the original setting


Deleting Fonts

Follow the procedure below to delete the Monotype Sorts fonts and verify that the number of fonts installed on the system does not exceed 750.
 
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel will open. For Windows® XP, click Start and choose Control Panel.
     
  3. Double-click the Fonts icon. The Fonts window will open.
     
  4. Locate the BD Denver font. (If the font is found, right-click the font and choose Delete. If the font is not found, skip to Step 6.)
     
  5. Click Yes if prompted to move the file to the Recycle Bin.
     
  6. Locate Monotype Sorts in the Fonts window. If Monotype Sorts is not listed, skip to Step 9.
     
  7. Right-click on Monotype Sorts and select DELETE from the list of options that appears. A Windows Fonts Folder dialog box will appear asking "Are you sure you want to delete these fonts?"
     
  8. Click Yes to the dialog message.
     
  9. Click View in the menu bar. A menu will appear.
     
  10. If Status Bar appears with a check in the menu, click away from the menu. If Status Bar is not checked, click it. The bottom-left corner of the Fonts window should display the number of fonts installed in Windows®.
     
  11. Click once on the font name that is to be removed so that it becomes highlighted.

    NOTE: The Windows® System fonts should not be removed! Doing so will cause Windows® to display incorrectly or become illegible. Some fonts will also be used by applications such as Microsoft® Office and Microsoft® Internet Explorer. Below is a list of fonts that should not be deleted.

    The fonts that should not be removed are listed below:

    Arial®
    Arial® Bold
    Arial® Bold Italic
    Arial® Italic
    Arial® Narrow
    Arial® Narrow Bold
    Arial® Narrow Bold Italic
    Arial® Narrow Italic
    Arial® Rounded MT Bold
    Courier® 10,12,15
    Courier® Bold
    Courier® New
    Courier® New Bold
    Courier® New Bold Italic
    Courier® New Italic
    Marlett®
    Modern®
    MS® Line Draw
    MS® Sans Serif 8,10,12,14,18, 24
    MS® Serif 8,10,12,14,18, 24
    Small Fonts
    Symbol®
    Symbol® 8,10,12,14,18, 24
    Times New Roman®
    Times New Roman® Bold
    Times New Roman® Bold Italic
    Times New Roman® Italic
    Webdings®
    Wingdings®

    NOTE: Any font that displays a red "A" as its icon, or is without the TT TrueType® icon, should remain on the system. It is also recommended to leave on the system any font that includes MS as part of the name.

     
  12. Select File from the menu bar and choose Delete.
     
  13. Click Yes to confirm deletion of the font.
     
  14. Repeat Steps 12–14 until the number of fonts installed in Windows® is 750 or less.
     
  15. Once the number of fonts is reduced to 750 or less, close the Fonts and Control Panel windows, launch and use the program.
     
  16. If the issue continues, update the video driver.
Update the Video Driver

For Windows® 2000 and Windows® XP, follow the procedure below.

Update the Video Driver (Windows® 2000/XP)
  1. Click Start, select Settings (Windows® 2000/Windows® XP Classic Start Menu) and click Control Panel. The Control Panel window will appear.
     
  2. Double-click the System icon (Windows® 2000/Windows® XP in Classic View). The System Properties window will open.

    NOTE: For Windows® XP, if the System icon does not appear in the Control Panel, click Classic View (on the left) and then double-click the System icon. The System Properties will open.

     
  3. Click the Hardware tab.
     
  4. Click the Device Manager button. The Device Manager window will open.
     
  5. Click the plus (+) sign next to Display (video) to expand the list.
     
  6. Double-click on the device driver name that appears in the list. The Properties window will open listing the driver information.
     
  7. Click the Driver tab and record the driver date.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  8. Click OK to close the window.
NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's website.

Update the Video Driver (Windows® 98/Me)

NOTE: The driver information (make and model information) is found in the Device Manager in the System Properties window.
  1. Close all programs and return to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.
     
  3. Click the Device Manager tab.
     
  4. Select View devices by type, if it is not already selected.
     
  5. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  6. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  7. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  8. Record the information.
NOTE: Video driver updates can be obtained from the appropriate manufacturer’s Web site, or by contacting the computer manufacturer for update and download information.
 
Issue 3D Home Architect® 5.0
Description  
Solution While creating a house plan, you are unable to place the sink on a base cabinet. A sink and the base cabinet of the same height can cause this issue. Temporarily changing the properties of the base cabinet will allow the sink to be positioned as desired. Follow the directions as presented in the remainder of this technical note. The following instructions describe how to place a sink onto a base cabinet.
 
  1. Open 3D Home Architect® 5.0 and choose the desired plan.
     
  2. Place the desired base cabinet onto the plan.
     
  3. When the cabinet is positioned, right-click and choose Finish.
     
  4. Click on the base cabinet to select it.
     
  5. Right-click on the base cabinet and select Properties.

    NOTE: If View Properties is the only properties selection available, click away from the menu to close it and repeat Steps 4 and 5.

     
  6. Click the Size tab.
     
  7. Place a check next to Allow Definition Editing.
     
  8. Decrease the height by one foot. (For example, if the base cabinet is 2' 10 1/2", change the height to 1' 10 1/2".)
     
  9. Click OK.
     
  10. Locate the desired sink and place it on the base cabinet.
     
  11. With the sink in position, click Finish.
     
  12. Click the Views tab (upper-right corner next to Catalog).
     
  13. Click the plus (+) sign before Model and double-click Isometric to change the view. The plan view will change.

    NOTE: Depending on where the cabinet is located, it may be necessary to rotate the plan so the cabinet is visible.

     
  14. Click on the base cabinet to select it.
     
  15. Right-click on the base cabinet and select Properties.
     
  16. Click the Size tab.
     
  17. Place a check next to Allow Definition Editing.
     
  18. Increase the height by one foot.
     
  19. Click OK.
NOTE: Additional information that describes editing the Properties of an Element can be found on page 104 of the User Guide under Editing Element Properties.
 
Issue Commander Is No Longer Accessible
Description  
Solution While creating a plan in 3D Home Architect® 5.0, the Commander feature is no longer available. A damaged or corrupt system file can cause this issue. Uninstalling and reinstalling the program will help to identify the source of the issue. Consult the remainder of this technical note for the procedures. Complete the following steps to uninstall and reinstall the program.

NOTE: The following procedure will remove the 3D Home Architect 5 folder and all of its contents (sample plans, textures, catalogs, etc.) from the hard drive. If changes have been made to the sample plans, new catalogs have been added, or projects have been saved to the 3D Home Architect 5.0 folder (or one of its sub-folders), copying that data to another location before continuing with the procedure below is strongly recommended.

Uninstall Using Add/Remove Programs
  1. Close all programs and windows and return to the desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel window will open.

    For Windows® XP, click Start and click Control Panel. The Control Panel window will open.

     
  3. In the Control Panel window, double-click the Add/Remove Programs icon. The Add/Remove Programs window will open showing a list of installed programs.

    For Windows® XP, if viewing the Control Panel in Category View, click Add or Remove Programs. The Add or Remove Programs window will open.

     
  4. Locate and click the 3D Home Architect® entry once to select it.
     
  5. Click the Add/Remove (Windows® 98) or Change/Remove (Windows® Me/XP and 2000) button to begin the uninstall process.
     
  6. Follow the prompts to uninstall 3D Home Architect® 5.
Reinstall 3D Home Architect® 5.0

Insert the 3D Home Architect® 5.0 CD and follow the prompts to install the program.
 
Issue Incompatible Version of the RPC Stub
Description  
Solution When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions.
 
Issue Creating a Specific Wall Length
Description  
Solution While creating a plan in 3D Home Architect® 5.0, you are unable to draw walls to a specific length. The Commander tool can be used to create the desired length and angle of a wall. The instruction provided in this technical note provides additional information and describes using the Commander tool. Follow the instructions below to activate and use the Commander tool to create a wall.

Activate the Commander Tool
 
  1. Open 3D Home Architect® 5.0.
     
  2. Follow the options to create a new plan or use a previously designed plan.
     
  3. Click the Tools menu option and select Options.
     
  4. Click the Workspace tab.
     
  5. Place a checkmark next to Commander.
     
  6. Click Apply.
     
  7. Click OK.
Creating the Wall
 
  1. Click the Insert menu option and select Walls.

    NOTE: The walls tool icon (left of the workspace) can also be used.

     
  2. Select the wall type (right of the workspace) and click Insert.
     
  3. Click the space on the plan to start the wall.
     
  4. Right-click on the plan.
     
  5. Click next to the Distance option located in the Commander.
     
  6. Enter the exact length of the wall to be created. For example, if the wall is to be 12 feet 10 1/2 inches, enter 12' 10 1/2" into the Distance window.

    NOTE: The desired angle for the wall can also be entered.

     
  7. Once the desired information is entered into the Commander, tap the ENTER key on the keyboard. The wall will be drawn to the length and angle specified in the Commander.
     
  8. Right-click on the workspace and click Finish.
NOTE: For more information that describes using the Commander tool, consult page 50 of the User Guide under Working with the Commander.
 
Issue Integrate 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5
Description  
Solution After purchasing 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5, you want to install and integrate the programs. This procedure describes the process and the result that occurs when both programs are installed. To integrate 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5, 3D Home Architect® 5.0 must be installed before installing 3D Home Landscape® Designer 5. When the programs are installed in this order, 3D Home Architect® 5.0 will be updated to version 5.1 during the 3D Home Landscape® Designer 5 installation which integrates the two programs.

All designs created in 3D Home Architect® 5.0 can be opened, modified, etc. in Broderbund® Home Design® 5.1, which is the integrated architect and landscape program.
 
Issue Drawing Walls to an Exact Length
Description  
Solution When adding walls to a design plan, you want to draw the walls to an exact length. Entering the desired length in the Commander tool when inserting a wall will draw the wall to that length. The information in this technical note describes how use the Commander when inserting a wall. The procedure below describes using the Commander tool to insert a wall that requires exact dimensions.

Activate the Commander Tool

NOTE: Before beginning, follow the procedure below to verify that the Commander tool is checked and active.
 
  1. Click View on the menu bar in 3D Home Architect® 5 and click Toolbars. The Options window will open to the Workspace tab.
     
  2. Under the Tools heading, verify that a checkmark appears in the box to the left of Commander.

    If no checkmark appears in the box to the left of Commander, click once in the empty box to check it.

     
  3. Click Apply (if changes were made) and click OK to return to the design workspace.
Inserting a Wall Using the Commander
 
  1. Open a saved design or start a new one.
     
  2. Click the Insert Wall tool to add a wall to the current design.
     
  3. Click once on the location on the plan where the wall is to begin.
     
  4. Move the mouse to move the cursor in the direction that the wall is to be drawn. (When drawing the wall, the Commander tool will appear at the bottom of the design workspace displaying the Distance and Direction.)
     
  5. Release the mouse. (Do not click.)
     
  6. Type the desired length of the wall (e.g., 12' 6.5"). Use the apostrophe ( ' ) when entering the number of feet and the quotation mark ( " ) when entering the number of inches. The length entered will appear in the distance field in the Commander.

    NOTE: The current wall can also be drawn at an angle. To complete this, tap the TAB key on the keyboard once to select the Direction field in the Commander. (Do not touch the mouse.) Type the desired degree 0 to 360 (e.g., 285).

     
  7. Tap the ENTER key on the keyboard. This will allow the Insert Wall tool to change directions.
     
  8. If no additional walls are to be drawn from the current wall, right-click—do not left-click—the design plan and click Finish using the left mouse button. Stop here.

    If another wall is to be drawn in a direction different from the current wall, move the mouse in the direction the new wall is to be drawn and repeat steps 5-8 until all walls are drawn.
 
Issue Reversing the Door Handle on a Refrigerator
Description  
Solution After adding a refrigerator to a plan, you want to move the door handle (or handles) so that the refrigerator appears to open in the opposite direction. The information in this technical note describes how to reposition the door handles. Follow the procedure below.
  1. Launch 3D Home Architect® 5.0 and open or create a design.
     
  2. Place a refrigerator on the design.
     
  3. After the refrigerator is in place, click the refrigerator once to select it.
     
  4. Right-click the refrigerator and click (left mouse button) Properties from the menu that appears. The Furnishings window will open with an example of the refrigerator displayed on the right.
     
  5. Click inside the Allow Definition Editing box (bottom-left corner of the Furnishings window). A checkmark will appear inside the box.
     
  6. Click the Size tab.
     
  7. Select Single or Vertical as the refrigerator type.
     
  8. Under the Properties heading, locate and record the refrigerator width. This dimension is found in line a.
     
  9. Under the Handle (Single type) or Handle 1 (Vertical type) section, locate the X measurement for the handle and record the measurement that shows. This will be line j (Single) and line l (Vertical).
     
  10. Subtract the measurement recorded in Step 9 from the width recorded in Step 8.
     
  11. Click the X measurement line (line j for Single type or line l for Vertical type) to highlight the current dimension.
     
  12. Enter the difference (result from Step 10) for the X dimension. Use the apostrophe ( ' ) to indicate feet and the quotation marks ( " ) to indicate inches.

    NOTE: For example, if the width of the refrigerator is 2' 5" (Step 9) and original measurement in box j (Single type) or l (Vertical type) was 2 29/32" (Step 10), the difference is 2' 2 3/32". This difference is entered for the X dimension.

     
  13. Tap the TAB key on the keyboard. The handle or handles on the refrigerator will move to the opposite side of the refrigerator door or doors.
     
  14. Click OK to save the change.
NOTE: To move the handle back to its original position, enter the original dimension (Step 9) into line j (Single) or line l (Vertical), or repeat the above procedure.
 
Issue Walls Do Not Appear After Drawing Them
Description  
Solution When attempting to draw a new wall, the wall fails to appear on the plan. System resources, a Display Filter or a hardware acceleration setting are some causes of this issue. Verifying that the Display Filter is ON for all wall items and changing the hardware acceleration for the program will help to identify the source of the issue. The remainder of this note describes how to troubleshoot this issue. Follow the procedures below to identify the source of the issue.

When Drawing a Wall…

When drawing a wall, single-click to begin the wall and single-click to end the wall. To finish the wall, right-click and choose Finish. (Do not drag or move the mouse.)

Close Excess 2D and 3D Views

Having multiple views open (e.g., 2D, 3D, and Elevation) can reduce system resources. Closing these open windows in the program will help the system while a plan is created. In some instances, rebooting the system and restarting the program will resolve the issue.

NOTE: If the issue remains after verifying or completing the above suggestions, continue with the procedures that follow .

Turning Off Hardware Acceleration
 
  1. Launch the program and open a new or existing plan.
     
  2. Click Tools from the top menu bar and click Options. The Options window will appear.
     
  3. Click the General tab.
     
  4. Locate the Hardware Acceleration option under the Graphics heading on the right side of the Options window.
     
  5. Click the box by Hardware Acceleration to remove the check.
     
  6. Click Apply and click OK.
     
  7. Add a wall to the plan.
NOTE: If the issue remains, it is possible that the plan has become corrupt. Continue with the procedure that follows.

Check for a Corrupt Plan File

The following procedure will help to verify whether the plan has become corrupt.

Create a new test plan to determine if the current plan—the one where walls cannot be drawn or seen—is corrupt. If you are able to create walls on the new sample plan and all of the above procedures have been completed or verified, the original plan may be corrupt.

If a backup of the plan is available, the plan can be restored from the backup. If no backup exists for the plan, the plan must be recreated.

NOTE: For future plans, creating a backup plan file will ensure that data is protected in the event that the original file becomes corrupt.

Turn the Display Filter On for Walls

Display filters allow specific elements to show when viewing a plan. If a display filter is off for a specific item, that item will not show on the plan. Complete the following steps to verify that the display filter for walls is on.
 
  1. Launch 3D Home Architect® and open a new or existing plan.
     
  2. Select View from the top menu bar and click Display Filter.
     
  3. Click the plus (+) sign by Walls to expand the list.
     
  4. Ensure that all floor locations for walls are on. (The icon that resembles an eye will appear open.)
     
  5. Once all wall selections are turned on, click OK to close the Display Filter.
     
  6. View the plan or draw a wall on the plan to verify whether the wall appears.
 
Issue Adding a Flat Roof
Description  
Solution In 3D Home Architect® 5.0, you want to add a flat roof to your plan. Consult the remainder of this note for additional information. Complete the steps below:
 
  1. Launch 3D Home Architect® 5.0 and open or create a new plan.
     
  2. Insert the roof into the plan.
     
  3. Right-click the roof and select Properties.
     
  4. Click the Size tab.
     
  5. In the lower-left portion of the Roofs window, click inside the box that appears before the Allow Definition Editing heading. A checkmark will appear in the box.
     
  6. Click Surface 1.
     
  7. Change the Slope value to .001 and click OK. The roof on the plan will be converted to a flat roof.
 
Issue Help for 3D Home Architect® 5.0
Description  
Solution 3D Home Architect® 5.0 includes an extensive in-program library of "How To" articles, tutorials and quick-start steps to help you create, refine and finish your personal projects. These help files are easy to find and easy to use. The remainder of this note describes where to find the 3D Home Architect® 5.0 in-program help system and how it can be used to help you help yourself. "HOW DO I" QUESTIONS

Any question that asks if a program is capable of doing what you are asking it to do, or that asks how to use the program and its features is a "How Do I…" question.

3D Home Architect® 5.0 Help

Typically, items in a help file include descriptions of program features and steps explaining how to use them. The 3D Home Architect® 5.0 Help content includes a Contents tab, Index tab and Search tab. Specific words and phrases can also be typed into a keyword field to efficiently search the contents.

To open and use the Help file, complete the following steps:
 
  1. Launch 3D Home Architect® 5.
     
  2. Begin a new plan or open an existing plan.
     
  3. At the Workspace, click Help in the menu bar.
     
  4. Select 3D Home Architect Help from the menu that appears.

    NOTE: The question mark (?) icon located in the toolbar can also be used to open the Help file.

     
  5. Search the 3D Home Architect® 5 Help using one of the following methods:

Contents: The Contents tab separates the program help by categories. Click the Contents tab to search by a category.

 

Index: The Index tab allows searching by a specific topic (e.g., Elements, Materials, Views, etc.). Click the Index tab to search by topic.

NOTE: The Index search offers the best results.

 

Search: The Search tab allows searching the entire 3D Home Architect® 5 Help contents by a keyword. For example, if searching for the word "floor," the results will display all help topics that include "floor" in the title or text. Click the Search tab to search by keywords.

  1. After locating the desired category (Contents tab), topic (Index tab) or keyword (Search tab), double-click the desired topic found. The results will display to the right of the window.
NOTE: Use the Back and Forward buttons located above the three tabs to navigate through topics you have opened.

Pressing the F1 key on the keyboard while using 3D Home Architect® 5.0 is an efficient way to open the 3D Home Architect® 5.0 Help window.

Tutorials

The quickest way to experience 3D Home Architect® without actually using the program is to view the tutorials. Each tutorial highlights a specific function or design element of the program, helping you to become more familiar with 3D Home Architect® 5.

Complete the following steps to access the tutorial section of 3D Home Architect® 5.
 
  1. Launch 3D Home Architect® 5. The 3D Home Architect® 5.0 splash screen will appear.
     
  2. Click Tutorials, which is located on the left side of the splash screen. The content titles of the Tutorials section will appear.

    NOTE: The Tutorials section can also be opened from the workspace by clicking Help in the menu bar and choosing Tutorials.

     
  3. Click a title to open that tutorial.
NOTE: Some tutorials include animation and sound.

TECHNICAL QUESTIONS

In some instances, technical questions arise. Unlike "How Do I…" questions, technical questions address issues that occur after a program is installed or when the program is in use. Questions regarding the proper installation of a program, error messages that appear while using the program or unexpected system behavior while running the program are all examples of technical questions.

Answers to technical questions are accessible from within 3D Home Architect®. To access the 3D Home Architect® 5 online technical support, launch the program, click Help in the menu bar near the top of the screen (or click the ?), and choose Online Software Help.

When this option is chosen, an Internet connection is established and the main 3D Home Architect® 5 FAQ's page is opened at www.support.broderbund.com. Use the Self Service Tools located to the right of the 3D Home Architect® 5 title. Below are brief descriptions of the Self Service Tools.

Troubleshooting

The Troubleshooting option will open the online troubleshooting system for 3D Home Architect® 5. Here you can search for specific error messages and enter keywords to describe the technical issue that has occurred. Categories are also presented to help refine the search.

Software Updates

This option links to the bottom of the main 3D Home Architect® 5 FAQ's page. When downloads are available for 3D Home Architect® 5, they are found at the bottom of the page under the 3D Home Architect® 5 Associated Downloads heading.

If a download is available, read its description carefully before downloading the file. If the download applies to the issue that has occurred, instructions are presented that describe how to continue.

NOTE: Typically a download is developed to resolve a specific technical issue that occurs when running a program on a specific operating system. Additional technical issues can result when attempting to use a download to resolve an issue for which it was not developed. Downloading an available file when it does not apply to the issue that has occurred is not recommended.

Hints & Tips

Like the 3D Home Architect® 5 in-program library, notes found in this section describe how to use the program and program features. This is the best place to view "How To" procedures that are requested most by 3D Home Architect® 5 users. Most of the information found in the 3D Home Architect® 5 online Hints & Tips section is also found in the 3D Home Architect® 5 in-program help described above.

Customer Service

The Customer Service link allows access to those 3D Home Architect® 5 notes that provide general product information that typically does not fall into the "How to" or technical categories. Additional links are provided to general customer service FAQ's (frequently asked questions). Topics in the customer service category include but are not limited to the following: Ordering and Order Status, Shipping and Returns, and Your Account.
 
Issue Adding Texture for 3D Objects
Description  
Solution 3D Home Architect® 5 can import images for use as textures in 3D objects. The remainder of this note describes this process. NOTE: The images must be saved in a .BMP, .JPEG, .JPG, or .TGA format in 24-bit RGB color. For best results, use square images with dimensions in powers of two with a minimum of 64 x 64 pixels. Other acceptable dimensions are 128 x 128, 256 x 256, and 512 x 512 pixels. Larger sizes can cause errors to occur with many video cards.

Complete the following steps to apply a custom texture to an object.
 
  1. Launch 3D Home Architect® Professional 5 and open or create the desired plan.
     
  2. Click once on the object that the custom texture is to be applied to. The object will become selected.
     
  3. Right-click the selected object and choose Properties from the menu that appears.
     
  4. In the window that opens, click the Appearance tab.
     
  5. Select the desired component from the left side of the screen.
     
  6. Click the Edit button near the lower-center portion of the Appearance window. The Edit Materials window will open.
     
  7. Click the Load… button. The Open window will appear.
     
  8. Using the dropdown arrow to the right of the Look in: field, browse to the location of the desired image and click once on the image to select it. The file name will appear in the File name: field.
     
  9. Click Open to add the file.
     
  10. Click OK to select the new texture.
     
  11. Click OK in the remaining windows to accept the change. The object will display with the desired custom texture.
 
Issue Exporting a Plan to be Opened in Other Drafting Programs
Description  
Solution After designing a plan in 3D Home Architect® 5, you want to export the design so it can be opened in a Cadsoft® or another professional drafting program. The Professional edition of 3D Home Architect® 5 features the ability to save a design in the .DXF (AutoCAD Basic) format. View the remainder of this technical note for the procedure. Follow the procedure below to export a saved design to the .DXF (AutoCAD Basic) format.

 
  1. Launch 3D Home Architect® Professional 5 and open the design plan that is to be exported.
     
  2. Click File from the menu bar and click Export. The Save As dialog appears.
     
  3. Click the down-arrow button that appears to the right of the Save In: field and navigate to the desired Save In location.

    NOTE: Recording this location is recommended.

     
  4. In the Save as Type: field, click the down-arrow button and select AutoCAD BASIC (*.dxf) from the menu that appears.
     
  5. In the File Name: field, enter a name for the file.
     
  6. Click Save. The file will be saved to the location specified in Step 3 using the name entered in Step 5.
 
Issue Access Violation (Windows® XP)
Description  
Solution While running 3D Home Architect® 5.0 on Windows® XP, a Windows® Access Violation message appears. After closing the message window, the desktop reappears. This operating system issue occurs during the calculation of the coordinates for long lines by Windows®. Downloading and installing the newest service pack for Windows® XP will resolve this issue. View the remainder of this technical note for additional information. Click or navigate to http://www.microsoft.com and download and install the newest Service Pack for Windows® XP.

For more information about this issue, search the Microsoft® Knowledge base for Access Violation or article number 312505.
 
Issue Upgrade to 3D Home Architect® 5.1
Description  
Solution The 3D Home Architect 5.0 (Deluxe or Professional) program can be upgraded to 3D Home Architect® 5.1 by downloading the upgrade file. The 3D Home Architect® 5.1 upgrade adds a variety of new features to 3D Home Architect®. Consult the remainder of this note for a description of the update features and for the installation instructions. 3D Home Architect 5.1 Improvements
 
  1. Fully Integrated Architect and Landscape Products

    3D Home Architect® 5.1 allows owners of 3D Home Architect® 5 and 3D Home Landscape® 5 to easily switch between the two programs within the same plan. This improves home and landscape planning efficiency.

     
  2. Increased Speed, Performance and Image Quality

    3D Home Architect® 5.1 includes better object handling, allowing the program to display additional object complexity and a greater number of objects at one time. The updated rendering engine provides for faster, simpler and better-looking objects. Graphics speed and performance with the most common hardware has also been increased.

     
  3. New Features and Content

    New features and content were added with the 3D Home Architect® 5.1 upgrade.

    Quick Floor Area and Perimeter – Provides immediate onscreen access to floor square footage and perimeter linear footage.

    Dynamic Dimension Editing – Easily edit the length of any wall or placement of any door, window or opening by clicking on the object and typing in a new dimension.

    Apply Exterior Dimensions – Apply dimension annotations for blueprint-ready plans using a single click.

    More Content – The Deluxe and Professional versions include catalogs with over 1,400 items.
     

  4. Improved User Interface

    Insert Tools – Icons have been redesigned. Most of the right-click actions required in 5.0 have been replaced by options from the insert icon.

    implified Materials Management – Catalog searching required to access textures and colors to apply to objects is reduced.

    Setting Changes – Setting defaults were changed to allow for an easier drawing and editing experience.

    Commander Interface – The Commander, the tool used to enter precise dimensions and coordinates, is easier to use and access.

    Catalog Classification – Catalogs include additional subdivisions for easier access to desired objects.
     

Download and Install the 3D Home Architect 5.1 Upgrade
 
  1. Scroll to the Associated Downloads section of this technical note.
     
  2. Click the 3DHAD5Install.exe file to begin the download process. The Extended-Download Description window will appear.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, to agree to all terms and Conditions of the License Agreement. The Software Update Instructions will appear.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
 
Issue Manually Uninstalling 3D Home Architect® 5.0
Description  
Solution The instructions included in this technical note describe how to manually uninstall 3D Home Architect® 5.0 (or 5.1) and Broderbund® Home Design Suite 5.1 from the hard drive. This procedure can be used if the typical uninstall procedure does not work due to errors that occurred during the installation or any other incomplete installation. The procedure is described in the remainder of this technical note. The following procedure will remove the program's folder and all of its contents (sample plans, textures, catalogs, etc.) from the hard drive. If changes have been made to the sample plans, new catalogs have been added, or projects have been saved to the 3D Home Architect 5 folder (or one of its sub-folders), copying that data to another location before continuing with the procedure below is strongly recommended.

When a new plan is saved, the default save in location is My Documents. Plans saved in the My Documents folder will not be deleted when the following procedure is completed.

NOTE: The following procedure describes how to manually uninstall the program. This procedure should only be completed if you are unable to successfully uninstall the program using its Uninstaller (accessed through the Add/Remove Programs Control Panel) to uninstall the program. If attempts to uninstall the program using its uninstaller have not been made, perform the uninstall by completing the Uninstall Using Add/Remove Programs procedure that follows below.


Uninstall Using Add/Remove Programs

NOTE: Depending on the type of installation, multiple programs may need uninstalled through Add/Remove Programs.
 
  1. Close programs and return to the desktop.
     
  2. Click Start, select Settings and click Control Panel. For Windows® XP, click Start and click Control Panel. The Control Panel will open.
     
  3. Double-click the Add/Remove Programs icon. The Add/Remove Programs window will open.
     
  4. Scroll through the list of installed programs and check for 3D Home Architect 5.0 and Broderbund Home Design 5.1. Complete these steps for each of these programs installed.
  1. Click on the program name to select it.
     
  2. Click the Add/Remove button.
     
  3. Click No to All if asked whether to delete Shared Files.
     
  4. When the uninstall is complete, the Add/Remove Programs window will reappear. Remove the other installed program if it is present in the Add/Remove Programs list.
  1. After the program has been uninstalled, close all open windows and return to the desktop.
Manual Uninstall Procedure

If attempts to uninstall the program through Add/Remove Programs were unsuccessful, complete the following procedure.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Double-click the My Computer icon on the desktop. For Windows® XP, click Start and click My Computer.
     
  3. Click View (Windows® 98) or Tools (Windows® Me/2000/XP) from the menu bar and click Folder Options.
     
  4. Select the View tab in the window that appears and locate the Hidden Files (or Hidden Files and Folders) setting.
     
  5. For Windows® 98, verify the Show all Files option is selected. For Windows® Me/2000/XP, verify the Display Hidden Files and Folders option is selected.
     
  6. Locate the Hide File Extensions for Known File Types setting and ensure that it does not have a check before it. (If a check appears before this setting, click once on the checkmark to remove it.)
     
  7. Click Apply and click OK to apply the changes and close the Folder Options window.
     
  8. Navigate to the drive and location where the program is installed. Complete this procedure to navigate to the default installation location:
  1. Double-click the C:\ drive. The contents of the C: drive will appear.
     
  2. Double-click the Program Files folder. The contents of the Program Files folder will appear.
     
  3. Double-click the Broderbund folder. The contents of the Broderbund folder will appear.
  1. Locate either of the following folders, right-click the folder and, using the left mouse button, click Delete from the menu that appears.
bullet3D Home Architect 5.0
 
bulletBroderbund Home Design 5.1
  1. Click Yes when prompted to move the files to the Recycle Bin.
     
  2. Repeat Steps 9-10 for the remaining folder listed in Step 9 if found.
     
  3. Click Back on the tool bar to return to the Program Files folder.
     
  4. Double-click the Common Files folder.
     
  5. Right-click the InstallShield folder and, using the left mouse button, click Delete from the menu that appears.
     
  6. Click Yes when prompted to move the files to the Recycle Bin.
     
  7. Click the Back button to return to the Program Files folder, or close the Common Files folder.
     
  8. Double-click the InstallShield Installation Information folder to view its contents.
     
  9. Locate one of the following folders, right-click the folder and, using the left mouse button, click Delete from the menu that appears.
bullet {EA10FC33-3DBC-4268-A90E-1681760FD417}
 
bullet {8B52F4DA-F930-428B-A0DB-F610820528D9}
 
bullet {880017F9-2548-42DB-9AC3-B6BE0136B624}
  1. Click Yes when prompted to move the files to the Recycle Bin.
     
  2. Repeat Steps 18-19 for any of the remaining folders listed in Step 18 if found.
     
  3. When all of the folders listed in Step 18 have been deleted, close all programs and windows and return to the desktop. 3D Home Architect® 5 and Broderbund® Home Design Suite 5.1 are now uninstalled.
 
Issue Gable Roof Segment Cannot Be Selected
Description  
Solution After creating a roof and making a gable roof segment, the gable roof segment cannot be selected for editing. View the remainder of this technical note for instructions to select the desired gable roof segment. Complete the following steps:
 
  1. Launch 3D Home Architect® and open the plan.
     
  2. Click the pointer tool.
     
  3. Click one of the lines that represents the roof. (Do not click the gable roof segment line.) The roof will become selected.
     
  4. Press and hold the SHIFT key on the keyboard and click the desired gable segment or segments.
     
  5. With the SHIFT key pressed, click the original roof segment that was selected in Step 3. (Click on the line itself and not on the handle.) The original segment will be deselected, leaving only the desired segment or segments selected.
     
  6. Release the SHIFT key.
     
  7. Edit the gable roof segment as needed.
 
Issue Locating the Sample Plans
Description  
Solution While using 3D Home Architect® 5.0, you want to access the sample plans included with the program. View the remainder of this note for instructions to locate the sample plans. To locate the sample plans, complete the following:
  1. Close all windows and programs and return to the desktop.
     
  2. Launch 3D Home Architect® 5.0. A 3D Home Architect 5.0 screen will appear.
     
  3. Click Run. The program will appear with a Startup screen active. If the Startup screen does not appear, the option to display the Startup screen has been turned off within the program. To turn the Startup screen back on, complete these steps:
  1. Open a new plan.
     
  2. Click Tools from the top menu bar and click Options from the drop-down menu. An Options window will open.
     
  3. Click the General tab.
     
  4. Click to place a check in the box by Show Startup Screen.
     
  5. Click Apply and click OK.
     
  6. Return to Step 1 and follow the procedure to locate the sample plans.
  1. From the Startup screen, click Sample Project. A list of sample plans will appear.
     
  2. Click the desired sample plan to select it and click OK. The plan will appear in the workspace.
 
Issue 50 Free 3D Objects Order Canceled
Description  
Solution After registering 3D Home Architect® 5.0 for the 50 Free Objects, you receive an e-mail message stating that your order has been canceled because the product was discontinued. Consult the remainder of this note for additional information. This e-mail message was sent in error. Your 50 Free Objects are available for you to download and can be found under the My Downloads section of Broderbund.com. Follow the steps below to locate the 50 Free Objects download.
 
  1. Click or navigate to http://www.broderbund.com
     
  2. Click the Login link located at the top of the page.

    Note: If the Login link does not appear, click the My Account link and skip to Step 5.

     
  3. In the fields provided on the left side of the page, enter the email address and password for the account.
     
  4. Click the purple Sign In button to sign in. The My Account page will appear.
     
  5. Click the My Downloads link located on the left side of the page.
     
  6. Click the Install Now or Download Now link next to the desired download.
 
 
Downloads

IRC Checklist
This file contains the IRC (International Residential Code) checklist.
Download IRC_CheckList.pdf (141 kb)
 

International Residential Codes
This File contains the complete International Residential Code for One- and Two-Family Dwellings from the International Conference of Building Officials.
Download IRC.exe (6925 kb)
 

3D Home Architect® 5 User Guide
This file contains the User Guide for 3D Home Architect® 5 (Deluxe and Professional).
Download 3DHA_Manual.pdf (1382 kb)
 

ICBO Publications
This document includes information about the International Conference of Building Officials (ICBO) Publications.
Download 99-007_final.pdf (273 kb)
 

3D Home Architect® 5.1 Update
This update is for 3D Home Architect® 5.0 (Deluxe or Professional) and will upgrade the product from version 5.0 to 5.1.
Download 3DHAD5Install.exe (78897 kb)

 
System Requirements
 
 
Win
Platform:   Windows® 98SE, Me, 2000 SP2, XP SP1
CPU: Pentium® III class processor (500 MHz or higher)
Hard Disk: 100 MB free hard disk space (750 MB recommended)
RAM: 128 MB RAM (256 MB recommended)
CD-ROM: yes
Monitor: 1024x768 SVGA monitor
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Microsoft® Internet Explorer® 5.0 or higher, Internet connection to access online features*
*User responsible for all internet fees and charges. The online services advertised as part of this product may be changed or discontinued at any time.

 



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Last modified:03/27/2008