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3D Home Landscape Designer 5
FAQs - Downloads - System Requirements
 
3D Home Landscape Designer 5
 
 
 

Bring Your Vision to Life With These Features:

bullet 2,000 plants
bullet 3D and 2D Editing
bullet 200 3D Garden Objects
bullet Landscape Sample Plans
bullet Changing Seasonal Views
bullet Pre-Built Homes and Structures
bullet Patios
bullet Plant Care Demos
bullet Plant Care Calendar
bullet Garden Notebook
bullet And much more!

 

 
FAQs
bullet Installing 3D Home Landscape® Designer 5
bullet Accessing the 3D Home Architect® 5.0 Bonus Catalog
bullet Opening Design Element and Fixture Catalogs
bullet Integrating 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5
bullet Year 2000 Update Must Be Installed (Windows® 98)
bullet MBuilder Has Encountered a Problem...
bulletAdding Locations to a Plan
bullet Unable to Select an Element in the Design
bullet Access Violation (Windows® XP)
bullet Error-1608: Unable to Create InstallDriver Instance
bullet Exception 10H in Module OPENGL.DLL
bullet Editing the Properties of Design Objects

 

 
Issue Installing 3D Home Landscape® Designer 5
Description  
Solution Closing background programs before installing a program is one way to minimize conflicts during the installation. The tutorial that follows describes closing background programs and installing 3D Home Landscape® Designer 5.

 

Installing the Program: Windows® 98/Me/XP

NOTE: For Windows® XP, you must be logged in to Windows® as a user with administrator privileges before continuing.
 

  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. A System Configuration window will open.
     
  5. Click the General tab.

    NOTE: Record the Startup selection that appears so it can be referred to after the installation.

     
  6. Click Selective Startup.

    NOTE: If the Load Startup Group Item (or Load Startup items) is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked so this customized configuration can be restored after the installation.

     
  7. Remove the checkmark next to the items that follow. (This will temporarily prevent all startup applications from loading when the computer is restarted.)

Load startup group items (Windows® 98/Me) or Load startup items (Windows® XP)
 

Process Autoexec.bat file (Windows® 98)
 

Process Config.sys file (Windows® 98)
 

Load Static VxDs (Windows® Me)
 

Load environment variables (Windows® Me)

  1. Click Apply.
     
  2. Click OK.
     
  3. Click Yes when prompted to restart the computer.
     
  4. When the computer restarts and the Windows® desktop returns, insert the 3D Home Landscape® Designer 5 CD into the CD-ROM drive. AutoPlay will begin.
NOTE: If AutoPlay is disabled:
  1. Double-click the My Computer icon on the desktop (or click Start and click My Computer). The My Computer window will open.
     
  2. Double-click the icon that represents the drive containing the 3D Home Landscape® Designer 5 CD. A window displaying the CD's contents will open.
     
  3. Double-click Setup.exe to launch 3D Home Landscape® Designer 5 Setup.
     
  4. Continue with Step 12.
  1. When the Broderbund Home Design dialog appears, click Install. 3D Home Landscape® Designer 5 Setup will begin preparing the installation process.
     
  2. Choose one of the following:

If 3D Home Architect® 5.0 (Deluxe or Professional) is currently installed, an Upgrade Setup dialog will appear. Read the information provided and continue with Step 14.

 

If 3D Home Architect® 5.0 is not installed, continue with Step 15.

  1. Click OK to upgrade 3D Home Architect® 5.0 to version 5.1 integrating architect and landscape into one program.
     
  2. When the License Agreement dialog appears, read the agreement and click Yes to agree to all of the terms of the agreement.

    NOTE: If all of the terms of the agreement are not agreed to, click No to Exit Setup.

     
  3. When the Choose Destination directory appears, click Next to install to the default location (C:\Program Files\Broderbund\Broderbund Home Design 5.1\). Setup will begin copying files from the CD to the hard drive.

    NOTE: Installing the program to the default location (C:\Program Files\Broderbund\Broderbund Home Design 5.1) is recommended. However, another drive or location can be selected by clicking the Browse button and navigating to the desired location.

     
  4. After the files are copied to the hard drive, follow the onscreen prompts to complete the installation.
     
  5. Once the installation is complete, follow the steps below to restore the system to its original configuration.
Restoring the Original System Configuration: Windows® 98/Me/XP
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. The System Configuration Utility window will open.
     
  5. Refer to the list of items previously recorded and check the box next to each item on the list for the General tab or Startup tab or both.
     
  6. Click Apply.
     
  7. Click OK.
     
  8. Click Yes when prompted to restart the computer.
     
  9. Launch Broderbund® Home Design® 5.1 (3D Home Landscape® Designer 5).
Installing the Program: Windows® 2000

NOTE: For Windows® 2000, you must be logged in to Windows® as a user with administrator privileges to properly install 3D Home Landscape® Designer 5.
 
  1. Close all programs, including utilities programs that launch at startup (e.g., anti-virus software, messaging software, etc.).

    NOTE: Most programs that run in the background can be disabled or closed by right-clicking the program's icon in the System Tray (next to the clock) on the Taskbar and selecting Exit, Close, Disable, etc. If the procedure to close or disable a program is unknown, contact the vender for that software.

     
  2. Place the 3D Home Landscape® Designer 5 CD into the CD-ROM drive. AutoPlay will begin.
NOTE: If AutoPlay is disabled:
  1. Double-click the My Computer icon on the desktop (or click Start and click My Computer). The My Computer window will open.
     
  2. Double-click the icon that represents the drive containing the 3D Home Landscape® Designer 5 CD. A window displaying the CD's contents will open.
     
  3. Double-click Setup.exe to launch 3D Home Landscape® Designer 5 Setup.
     
  4. Continue with Step 3.
  1. When the Broderbund Home Design dialog appears, click Install. 3D Home Landscape® Designer 5 Setup will begin preparing the installation process.
     
  2. Choose one of the following:

If 3D Home Architect® 5.0 (Deluxe or Professional) is currently installed, an Upgrade Setup dialog will appear. Read the information provided and continue with Step 5.

 

If 3D Home Architect® 5.0 is not installed, continue with Step 6.

  1. Click OK to upgrade 3D Home Architect® 5.0 to version 5.1, integrating architect and landscape into one program.
     
  2. When the License Agreement dialog appears, read the agreement and click Yes to agree to all of the terms of the agreement.

    NOTE: If all of the terms of the agreement are not agreed to, click No to Exit Setup.

     
  3. When the Choose Destination directory appears, click Next to install to the default location (C:\Program Files\Broderbund\Broderbund Home Design 5.1\). Setup will begin copying files from the CD to the hard drive.

    NOTE: Installing the program to the default location (C:\Program Files\Broderbund\Broderbund Home Design 5.1) is recommended. However, another drive or location can be selected by clicking the Browse button and navigating to the desired location.

     
  4. After the files are copied to the hard drive, follow the onscreen prompts to complete the installation.
     
  5. When prompted to restart the computer, click Yes. The system will shut down and restart.
     
  6. Launch Broderbund® Home Design® 5.1 (3D Home Landscape® Designer 5).
 
Issue Accessing the 3D Home Architect® 5.0 Bonus Catalog
Description  
Solution If 3D Home Architect® 5.0 and the Bonus Catalog (available for download after 3D Home Architect® 5.0 registration) for the program were installed before installing 3D Home Landscape® Designer 5, the location of the Bonus Catalog will not be found. Copying the Bonus Catalog file from the Catalogs directory under 3D Home Architect 5.0 to the Catalogs directory under Broderbund Home Design 5.1 will allow you to easily access the Bonus Catalog in Broderbund® 3D Home Design™ 5.1. Follow the procedure below to copy the Bonus Catalog file to the Catalogs directory under Broderbund Home Design 5.1.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Double-click the My Computer icon on the desktop. The My Computer window will open.

    For Windows® XP, click Start and click My Computer. The My Computer window will open.

     
  3. Double-click the drive where 3D Home Architect® 5.0 was originally installed. (Typically, this is the C: drive.) The contents of that drive will display.
     
  4. Double-click the Program Files folder to view its contents.
     
  5. Double-click the Broderbund folder to view its contents.
     
  6. Double-click the 3D Home Architect 5.0 folder to view its contents.
     
  7. Double-click the Catalogs folder to view its contents.
     
  8. Locate the Bonus Catalog.bdb file and click it once to select it.
     
  9. Click Edit from the menu bar and click Copy.
     
  10. Click the Back button on the toolbar two times to return to the Broderbund window.
     
  11. Double-click the Broderbund Home Design 5.1 folder to view its contents.
     
  12. Double-click the Catalogs folder to view its contents.
     
  13. Click Edit from the menu bar and click Paste. This will paste the Bonus Catalog.bdb file that was copied in Step 9 to the Catalog folder under Broderbund Home Design 5.1.
     
  14. Close all windows and launch Broderbund® Home Design® 5.1. When Opening a Catalog, the Bonus Catalog will now appear in the Open dialog.
 
Issue Opening Design Element and Fixture Catalogs
Description  
Solution The Broderbund® Home Design® 5.1 (3D Home Landscape® Designer 5) in-program Master catalog includes an extensive library of design elements and fixtures. (Catalogs can be purchased and downloaded from Broderbund.com or created by the user.) The information in this technical note describes how to open a catalog and switch between catalogs. Follow the procedures below as needed to switch to a different catalog or open a new catalog.

Opening a Catalog
 
  1. Launch Broderbund® Home Design® 5.1 and open or start a design project.
     
  2. In the Catalog panel (left pane), click the Catalog button (which resembles an open book).
     
  3. From the menu that appears, click Open Catalog. The Open dialog box will appear.
     
  4. Click once on the desired catalog (Bonus Catalog.bdb, Outdoor Objects.bdb, etc.) to select it.

    NOTE: The Outdoor Objects catalog (Outdoor Objects.bdb) is available as a free download when completing the 3D Home Landscape® Designer 5.0 Online registration.

    The Bonus Catalog (Bonus Catalog.bdb) is available as a free download when completing the 3D Home Architect® 5.0 Online registration. If 3D Home Architect® 5.0 and the Bonus Catalog (available for download after 3D Home Architect® 5.0 registration) for the program were installed before installing 3D Home Design® Suite Professional 5, the Bonus catalog for 3D Home Architect® 5.0 is located in the Catalog folder under 3D Home Architect 5.0. Click or search for Technical Note ID: 34269 for the procedure to copy the Bonus Catalog.bdb file to the Catalog folder under Broderbund Home Design 5.1.

     
  5. Click Open. The catalog selected in Step 4 will open.

    NOTE: Only the design elements and fixtures for the Insert Tool that is currently selected will be displayed. For example, the Outdoor Objects and Bonus Catalog each include 50 objects that will be displayed when the Furnishings or Floor (Bonus Catalog) insert tool is selected.
NOTE: To switch to another catalog, repeat the above procedure.

For more information about managing catalogs, see Tutorial 4: Catalogs. Tutorials are found in Broderbund® Home Design® 5.1 by clicking Help from menu bar in and clicking Tutorials.
 
Issue Integrating 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5
Description  
Solution After purchasing 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5, you want to install and integrate the programs. This procedure describes the process and the result that occurs when both programs are installed. To integrate 3D Home Architect® 5.0 and 3D Home Landscape® Designer 5, 3D Home Architect® 5.0 must be installed before installing 3D Home Landscape® Designer 5. When the programs are installed in this order, 3D Home Architect® 5.0 will be updated to version 5.1 during the 3D Home Landscape® Designer 5 installation which integrates the two programs.

All designs created in 3D Home Architect® 5.0 can be opened, modified, etc. in Broderbund® Home Design® 5.1, which is the integrated architect and landscape program.
 
Issue Opening Designs from Previous Versions
Description  
Solution After installing Broderbund® Home Design® 5.1, you want to know if designs from prior versions of 3D Home Architect® and 3D Home Landscape® Designer can be opened in Broderbund® Home Design® 5.1. The remainder of this note describes which designs from prior versions can and cannot be opened in Broderbund® Home Design® 5.1. Designs from 3D Home Architect® 5.0 can be opened in Broderbund® Home Design® 5.1. Once opened, the home design (architect mode) can be modified. In addition, a landscape (landscape mode) can be designed around the home design if desired.

Designs from 3D Home Architect® versions 4 and earlier cannot be opened in Broderbund® Home Design® 5.1. If architect mode is installed from 3D Home Architect® 5 or 3D Home™ Design Suite Professional 5, the home design from 3D Home Architect® versions 4 or earlier must be redesigned in Broderbund® Home Design® 5.1. To recreate the earlier designs, the older version of 3D Home Architect® (4 or earlier) and Broderbund® Home Design® 5.1 can be installed and running at the same time.

Landscape designs from previous versions of 3D Home Landscape® Designer (4 and earlier) cannot be opened in Broderbund® Home Design® 5.1. The landscapes must be redesigned using the landscape mode in Broderbund® Home Design® 5.1. To recreate the earlier designs, the older version of 3D Home Landscape® Designer (4 or earlier) and Broderbund® Home Design® 5.1 can be installed and running at the same time.
 
Issue Drawing Walls and Fences to an Exact Length
Description  
Solution When adding a wall or fence to a design plan, you want to draw the wall or fence to an exact length. Entering the desired length in the Commander tool when inserting a wall or fence will draw the wall or fence to that length. The information in this technical note describes how use the Commander when inserting a wall, fence or other design element that requires exact dimensions. The procedure below describes using the Commander tool to insert a wall, fence or other design element that requires exact dimensions.

Activate the Commander Tool

NOTE: Before beginning, follow the procedure below to verify that the Commander tool is checked and active.
 
  1. Click View on the menu bar in Broderbund® Home Design® 5.1 and click Toolbars. The Options window will open to the Workspace tab.
     
  2. Under the Tools heading, verify that a checkmark appears in the box to the left of Commander.

    If no checkmark appears in the box to the left of Commander, click once in the empty box to check it.

     
  3. Click Apply (if changes were made) and click OK to return to the design workspace.
Inserting a Wall or Fence Using the Commander
 
  1. Open a saved design or start a new one.
     
  2. Click the Insert Wall (or Insert Fence) tool to add a wall (or fence) to the current design.

    NOTE: The Insert Wall tool is only available in architect mode. If the 3D Home Architect® 5.1 (or 3D Home™ Design Suite Professional 5) is not installed, architect mode will not be available.

    The Insert Fence tool is only available in landscape mode.

     
  3. Click once on the location on the plan where the wall or fence is to begin.
     
  4. Move the mouse to move the cursor in the direction that the wall or fence is to be drawn. (When drawing the wall or fence, the Commander tool will appear at the bottom of the design workspace displaying the Distance and Direction.)
     
  5. Release the mouse. (Do not click.)
     
  6. Type the desired length of the wall (e.g., 12' 6.5"). Use the apostrophe ( ' ) when entering the number of feet and the quotation mark ( " ) when entering the number of inches. The length entered will appear in the distance field in the Commander.

    NOTE: The current wall can also be drawn at an angle. To complete this, tap the TAB key on the keyboard once to select the Direction field in the Commander. (Do not touch the mouse.) Type the desired degree 0 to 360 (e.g., 285).

     
  7. Tap the ENTER key on the keyboard. This will allow the Insert Wall tool or Insert Fence tool to change directions.
     
  8. If no additional walls or fences are to be drawn from the current wall or fence, right-click—do not left-click—the design plan and click Finish using the left mouse button. Stop here.

    If another wall or fence is to be drawn in a direction different from the current wall or fence, move the mouse in the direction the new wall or fence is to be drawn and repeat steps 5-8 until all walls or fences are drawn.
 
Issue Year 2000 Update Must Be Installed (Windows® 98)
Description  
Solution When installing 3D Home Landscape® Designer 5 on a Windows® 98 computer, an operating system message indicates that the Year 2000 Update for Windows® 98 must be installed. Updating Windows® 98 will help resolve the issue. Consult the remainder of this note for additional information. Follow the procedure below to update Windows® 98.
 
  1. Click or navigate to http://www.microsoft.com.
     
  2. Search for Windows® 98 updates and follow the instructions to update Windows® 98.
 
Issue MBuilder Has Encountered a Problem...
Description  
Solution When using the program, the following message appears: "MBuilder has encountered problem." There are several possible causes for this issue. The remainder of this note describes how to proceed. Determine If the Plan Is Corrupt
 
  1. Launch 3D Home Landscape® Designer 5 and create a new plan.
     
  2. Add a basic structure to the plan.
     
  3. Save the plan and close 3D Home Landscape® Designer 5.
     
  4. Launch 3D Home Landscape® Designer 5 and open the plan created in Steps 1 & 2 above.
     
  5. Choose from the following:

If the error message does not reoccur when working with the new plan, the previous plan is most likely corrupt. Recreate the plan or restore a backup copy of the plan.

 

If the same error reoccurs, continue with the following procedures. These suggestions will help to prevent corruption in future plans.

Disable Hardware Acceleration in 3D Home Landscape® Designer 5
 
  1. Open 3D Home Landscape® Designer 5 (if needed).
     
  2. Click Tools in the menu bar, choose Options and click the General tab.
     
  3. Deselect the Hardware Acceleration option.
     
  4. Open the plan to see if the issue remains.
Change the Display Settings
 
  1. Close all programs and return to the desktop.
     
  2. Click Start, choose Settings and click Control Panel. For Windows® XP, click Start and click Control Panel.
     
  3. Double click the Display icon. The Display Settings window will appear. For Windows® XP, click the Appearance and Themes icon and click Display.
     
  4. Click the Settings tab.
     
  5. Change the color to 16 Bit and change the Screen Area to 1024 x 768.
     
  6. Click Apply.
     
  7. Click OK.
     
  8. Launch the program and open the plan.
Update the Video Driver

Complete the following steps to collect video driver information.
 
  1. Close all programs and windows returning to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.

    NOTE: For Windows® XP, complete the following if the My Computer shortcut does not appear on the desktop.
  1. Click Start.
     
  2. From the Start menu, right-click My Computer and click (left mouse button) Properties from the menu that appears. The System Properties window will open.
  1. Click the Device Manager tab. For Windows® XP/2000, click the Hardware tab and click Device Manager. The Device Manager window will open.
     
  2. Select "View devices by type" if it is not selected. For Windows® XP/2000, click View in the menu bar and click Devices by type.
     
  3. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  4. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  5. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  6. Record the driver information.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  7. Click OK to close the window.
     
  8. Once the driver information is obtained, contact the computer or hardware manufacturer to download and install the latest driver for the video card. Most video card drivers are available from the computer or hardware manufacturer's website.
NOTE: If the problem persists uninstall and reinstall 3D Home Landscape® Designer 5 to replace any program files that may have become corrupt.
 
Issue Adding Locations to a Plan
Description  
Solution The remainder of this technical note describes how to add locations to a plan in 3D Home Landscape® Designer 5. Complete the following steps to add locations and views for these new locations to a plan.

Adding a Location
 
  1. Launch the program and open or create a plan.
     
  2. Click Tools in the menu bar and choose Building Locations.
     
  3. Click the Add Location button. A new location will appear in the window.
     
  4. Click once on the Name field for the new entry and enter the desired name for this location.
     
  5. Click once in each of the following fields and adjust the values as desired.

Floor Level: Height of the floor level. Most objects will be placed at this height when this level is selected. (The following values are relative to Floor level.)

 

Head Height: Height above the floor level to which doors and windows reach.

 

Ceiling Height: Height above the floor level at which the ceiling is placed.

 

Wall Height: Height above the floor level to which walls reach. Roofs are also placed at this height.

  1. Click OK to accept the changes.
Adding a View for a Location
  1. Click the Views tab on the left side of the screen.
     
  2. Right-click an open area of this panel and choose New View.
     
  3. Enter the name for this view into the Name field.
     
  4. Select 2D, 3D Model or Elevation from the View Type dropdown menu as desired.

    NOTE: Selecting 2D will provide a top-down, 2-dimensional view of the selected level suitable for designing the plan. Selecting 3D Model will provide a 3-dimensional representation of the plan suitable for previewing the plan during the design process. Selecting Elevation will provide a side-on, 2-dimensional view of one face of the plan suitable for previewing landscaping or other vertical plan elements.

     
  5. Locate the Building Location Relationship panel.
     
  6. Select the desired location for this view in the Current Location dropdown menu.
     
  7. Click OK to add this view to the list of available views for the plan.

    NOTE: When selecting a 2D view in Step 4 (above), the program will display all objects in all views whereas the default 2D views will only show the current elevation. To limit the objects that display to current location only, click the View in the menu bar and choose Display Filter. Place a checkmark in the Current Location Only setting and click OK.
 
Issue Unable to Select an Element in the Design
Description  
Solution While working in 3D Home Landscape® Designer 5, you are unable to select a building element, fixture or object. Typically, this issue results when one of the following occurs: the building element, fixture or object is positioned on a location other than the one currently selected, the plan is in a 3D view and the system resources are low, or another building element, fixture or object is in the way. View the remainder of this technical note for additional information and procedures that describe changing locations and using the display filters. When an object cannot be selected, complete the following in the order presented.
 
  1. If a 3D view is active, change to a 2D view and try selecting the object again. Depending on the system and the available system resources, it may take a minute or so to change views.

    NOTE: If, after changing the view, the building element, fixture or object disappears or cannot be selected, continue with Step 2.

     
  2. Verify that the desired building element, fixture or object is located on the current location and not in another location.
  1. Click View from the menu bar and click Display Filter, or click the Display Filter button, which resembles an open eye, in the View toolbar. The Display Filters window will open.
     
  2. Click once in the empty box that appears to the left of Current Location Only to check it.

    NOTE: If the Current Location Only box is already checked, stop here and continue with Step 3b.

     
  3. Click OK. Only the current location (floor) should display.
     
  4. Try selecting the element, fixture or object again. If you are still unable to select it, stop here and continue with Step 3.

    NOTE: If the desired building element, fixture or object no longer appears on screen, click Tools from the menu bar and click Building Locations…. The Building Locations window will open.

     
  5. Select the building location where the desired building element, fixture or object exists and click OK. That location should appear on screen.

    NOTE: If multiple locations appear on the screen, repeat Steps 2a-2c to view only the current location.

     
  6. Try selecting the desired building element, fixture or object again. If you are still unable to select it, continue with Step 3.
  1. With only the current location displayed in 2D view, verify that the desired building element, fixture or object is not hidden behind another object or is not turned off.
  1. Click View from the menu bar and click Display Filter, or click the Display Filter button, which resembles an open eye, in the View toolbar. The Display Filters window will open. Several types of building elements, fixtures and objects will appear.
     
  2. Verify that the display icon to the left of the desired building element, fixture or object type resembles an open eye.

    NOTE: If the "eye" is closed indicating that it is turned off, click once on the eye to open it.

     
  3. If the desired building element, fixture or object cannot be selected because a building element, fixture or object of another type on the same location is in the way, click once on the display icon for the building element, fixture or object type that is in the way.

    NOTE: If another building element, fixture or object of the same type is in the way, do not turn it off. Continue with Step 3d.

     
  4. Click once on the plus sign (+) that appears to the left of the eye icon and building element, fixture or object type you want to select. A list of the available locations will expand from the building element, fixture or object type.
     
  5. Verify that the display icon that appears to the left of the current location is an open eye. (If the eye is closed, click once on the eye to open it.)
     
  6. Click OK to close the Display Filter window.
     
  7. Try selecting the desired building element, fixture or object again. If you are still unable to select it, continue with Step 4.
  1. If the desired building element, fixture or object cannot be selected because another desired building element, fixture or object of the same type is in the way, temporarily move that object to gain access to the desired element, fixture or object.
 
Issue Access Violation (Windows® XP)
Description  
Solution While running 3D Home Landscape® Designer SE 5 on Windows® XP, a Windows® Access Violation message appears. After closing the message window, the desktop reappears. This operating system issue occurs during the calculation of the coordinates for long lines by Windows®. Downloading and installing the newest service pack for Windows® XP will resolve this issue. View the remainder of this technical note for additional information. Click or navigate to http://www.microsoft.com and download and install the newest Service Pack for Windows® XP.

For more information about this issue, search the Microsoft® Knowledge base for Access Violation or article number 312505.
 
Issue Error-1608: Unable to Create InstallDriver Instance
Description  
Solution When attempting to install 3D Home Landscape® Designer 5, the following message appears: "Error -1608: Unable to create InstallDriver instance, return code -2147467262." This issue is caused by the InstallShield engine. Consult the remainder of this technical note for additional information. For a detailed description of this issue and the resolution, click or go to http://support.installshield.com/kb and search the InstallShield Knowledge Base for Error-1608.
 
Issue Exception 10H in Module OPENGL.DLL
Description  
Solution When using 3D Home Landscape® Designer 5, the following message appears: "Exception 10H in module OPENGL.DLL." An outdated or corrupted file can cause this issue. Deleting temporary files, installing the latest version of DirectX®, or installing the latest OpenGL driver for the video card will help to identify the source of the issue. The remainder of this technical note describes how to proceed. Complete the procedures below as necessary when searching for the cause of this issue.

Deleting Temporary Files

NOTE: Temporary files are residual files that remain after program installations, or that are created by programs when the programs shut down abnormally. These files occupy space on the hard drive, can create issues with the memory, and can cause conflicts with software. Temporary files should be deleted on a routine basis.

Printing this technical note before you begin is recommended.

 
  1. Close all programs and windows.
     
  2. Click Start and select Shutdown.
     
  3. Choose the restart option and click OK (or Yes). Windows® will shutdown and restart.
     
  4. When Windows® loads, click Start, select Search (or Find) and click For Files or Folders. The Search (or Find) window will open.

    For Windows® XP, click Start and click Search. When the Search window opens, click Search All Files and Folders.

     
  5. Type *.TMP in the Named: field.
     
  6. Click the down arrow to the right of the Look in: field and select the C: drive.
     
  7. Click Search Now (or Find Now) to begin the search. When the search is complete, the results will appear on the right (Windows® Me/2000/XP) or bottom (Windows® 98, Windows NT®) pane of the Search (or Find) window.
     
  8. Verify that all files found are a TMP (or _MP or ~MP) file type.

    NOTE: If a file type other than those mentioned in this technical note shows in the window, verify that the correct entry was typed in the Named: field (Step 5). If the entry is incorrect, retype the information exactly as described in this technical note and repeat Steps 6 and 7.

     
  9. Click Edit on the menu bar and choose Select All.
     
  10. Click File on the menu bar and select Delete.
     
  11. When asked to confirm the delete, click Yes.
     
  12. Repeat Steps 5-11 and type *._MP to replace *.TMP.
     
  13. Repeat Steps 5-11 and type *.~MP to replace *._MP.
     
  14. Close all programs and windows and return to the desktop.
     
  15. Right-click the Recycle Bin icon on the desktop and select Empty Recycle Bin from the menu that appears.
     
  16. Click Yes when asked to confirm the Delete.
     
  17. Install the latest version of DirectX®.
Installing DirectX®

Click or go online to http://www.microsoft.com/windows/directx to download and install the latest version of DirectX®.

After installing the latest version of DirectX®, launch 3D Home Landscape® Designer and try the program again.

NOTE: If the issue continues, contact the computer or video card manufacturer to obtain and install the latest OpenGL driver for the video card.

Installing the Latest OpenGL Driver

NOTE: Some drivers included with Windows® may not support OpenGL. Contact the computer or hardware manufacturer for the latest OpenGL driver for the video card and operating system.

The procedure below will help you identify the driver make and model information.
  1. Close all programs and windows returning to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.

    NOTE: For Windows® XP, complete the following if the My Computer shortcut does not appear on the desktop.
  1. Click Start.
     
  2. From the Start menu, right-click My Computer and click (left mouse button) Properties from the menu that appears. The System Properties window will open.
  1. Click the Device Manager tab. The Device Manager window will open.
     
  2. Select "View devices by type" if it is not selected.
     
  3. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  4. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  5. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  6. Record the driver information.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  7. Click OK to close the window.
NOTE: Once the driver information is obtained, contact the computer or hardware manufacturer to for the latest OpenGL driver for the video card and operating system. Driver information is typically available at the manufacturer's web site.
 
Issue Editing the Properties of Design Objects
Description  
Solution 3D Home Landscape® Designer includes an extensive object library that can be used to add objects to your plans. The properties of the objects (colors, size, etc.) included in the library can be edited so you can customize the plan. This tutorial describes the process of editing the properties of objects added to your plan. Complete the following procedures as needed.

Adding Objects to a Plan
 
  1. Launch 3D Home Landscape® Designer and create a new or open an existing plan.
     
  2. Click Insert from the top menu bar and select a type of object to add to the plan (e.g., Fence), or click an object type from the insert toolbar located to the left of the design workspace. The objects of the selected type will appear on the left side of the screen under the Catalog tab.
     
  3. Click the plus sign beside the desired object group (e.g., Stone).
     
  4. Click once on the desired object from the group to select it.
     
  5. Move the cursor to the desired area on the plan to add the object or to create the selected item such as a fence or wall.

    NOTE: When adding multiple objects of the same type, click once in the desired location for each object to be added.

     
  6. After adding or creating the desired object or objects, right-click the mouse and left-click Finish. The object or objects will appear on the plan.
Editing the Properties of Objects

The properties that are available to edit for an object depend on the type of object. Properties outlined in this tutorial are Size, Appearance, Quantity and Behavior. Additional tabs may be available for other object types. For more information about other tabs that appear under Properties, review the in-program help.
  1. Click the pointer tool located in the object toolbar. The pointer tool icon is a white arrow.
     
  2. Move the cursor over the desired object in the plan and click once on the object to select it. The object will appear outlined in green.
     
  3. Right-click on the object and click Properties from the drop-down menu. A window will appear showing the properties of the selected object.

    NOTE: If View Properties appears in the drop-down menu, click away from the object and return to Step 2 to select the object again.

     
  4. To change the size of the object, click the Size tab. The Size tab generally includes a Type section (where the specific object type can be selected) and a Properties section (where the dimensions of the object can be specified).
  1. Under the Type heading (if present), click on the desired type for the object. The options under the Properties heading will change depending on the Type selected.
     
  2. Under the Properties heading (if present), edit the properties displayed as desired. Consider the following:

If an item has a check box, placing a check in the box will select the option while removing the check will remove the option.

 

If the item has measurements, these can be edited by clicking once by the current measurement and typing the new measurement. Measurements must be typed in the format currently displayed in the window (e.g., 10 feet 2 inches would be 10'2").

  1. To change the appearance of the object, click the Appearance tab. The Appearance tab provides options to change the materials.
  1. Under the Components heading, click the component of the object to edit.
     
  2. Under the Material heading, click the desired material for the selected component. The material will be displayed on the object preview on the right side of the window.
     
  3. Repeat steps a-b for the remaining components to be edited.
  1. To change Quantity information, click the Quantity tab and enter the desired information into the fields provided. The Quantity tab contains information that helps identify the object as a material, such as the manufacturer and price. Some of the information on this tab is used in quantity reports.
     
  2. To change the behavior of an object, click the Behavior tab. The Behavior tab includes options that determine how the object will appear in the plan. The options available depend on the selected object.
     
  3. After editing the properties of the object as desired, click OK to close the properties window for the selected object. The selected changes will be applied to the object.
 
 
Downloads
 
 
System Requirements
 
 
Win
Platform:   Windows® 98SE, Me, 2000 SP2, XP SP1*
CPU: Pentium® III class processor (500 MHz or higher)
Hard Disk: 100 MB free hard disk space (750 MB recommended)
RAM: 128 MB RAM (256 MB recommended)
Video card with OpenGL driver and 16 MB RAM (32 MB recommended)
CD-ROM: yes
Monitor: 1024x768 SVGA monitor
Sound Card: yes
Optional: none
Other: Mouse, Speakers
*Windows Me and XP require higher system requirements to run the operating system.
Microsoft® Internet Explorer® 5.0 or higher, Internet connection to access online features**
**User responsible for all internet fees and charges. The online services advertised as part of this product may be changed or discontinued at any time.

 



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Last modified:03/27/2008