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BodyWorks 6.0
FAQs - Downloads - System Requirements
 
BodyWorks 6.0
 
 
 
Provides reliable and easy-to-understand medical information for your health, reference, and educational needs.

Bodyworks is the complete reference and educational tool for the human anatomy, loaded with information, educational activities and 3D models. BodyWorks will help you find the anatomy answers you need whether you have a personal or academic interest in the human body. Every bone in your body and every organ and system are right at your fingertips with powerful search functions and educational activities that make learning a snap. Rotating 3D models and video segments animate the body in living color for a truly interactive experience.

 

 
FAQs
bullet Fatal Exception OE Has Occurred
bullet QT32.EXE Is Not a Valid Win32 Application
bullet Body6 Caused an Exception in WinMM.dll
bullet Invalid Page Fault in Module Cmgr32.dll
bullet Incompatible Version of the RPC Stub
bulletCD or DVD Is Not Recognized

 
Issue Fatal Exception OE Has Occurred
Description  
Solution While using BodyWorks® 6.0, a message indicates that a fatal exception OE has occurred. This issue is typically caused by a conflict between the Quicktime™ Movie Player and the video card driver. Revising the QTW.INI file or lowering hardware acceleration or both should help to resolve the issue. The remainder of this technical note describes how to proceed. Complete the steps that follow to edit the QTW.INI file and lower the hardware acceleration.

Edit the QTW.INI File
  1. Close programs and return to the desktop.
     
  2. Click Start and select Run.
     
  3. Type QTW.INI in the Open: text line and press ENTER on the keyboard.
     
  4. Locate the section [Video 32] and a line that is similar to Optimize=Driver. (The line will be located below the Video 32 title.)
     
  5. Change the Optimize=Driver line to read Optimize=BMP to complete this edit.
     
  6. Click File from the top of the window and select Save.
     
  7. Launch and use the program.
NOTE: If the above procedure does not work, complete the steps that follow.

Lower Hardware Acceleration

NOTE: Contact the computer manufacturer before completing the steps that follow. Some computers may experience difficulties restarting after lowering the hardware acceleration.
  1. Click Start, select Settings and choose Control Panel.
     
  2. Double-click the System folder to open it.
     
  3. Click the Performance tab.
     
  4. In the Performance tab window, click the Graphics button.
     
  5. In the Advanced Graphics Settings window, locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  6. Move the hardware acceleration needle from FULL to the BASIC setting, which is two (2) notches to the left. The word Basic will appear in the sentence immediately under the setting needle.

    NOTE: Do not select the NONE setting which is the setting to the far left.

     
  7. For the new setting to take effect, click OK and restart the computer when prompted.
NOTE: If lowering the hardware acceleration improved performance, check to see if the latest version of video driver is installed. Contact the computer manufacturer for additional information and assistance.
 
Issue QT32.EXE Is Not a Valid Win32 Application
Description  
Solution During the installation of BodyWorks® 6.0, a message indicates that QT32.EXE is not a valid Win32 application. This message typically appears during the QuickTime® installation process. Updating to a more recent version of QuickTime® 2.x 32 bit should allow the installation of the program to continue. Consult the remainder of this technical note for additional information. Download the file in the following manner:
 
  1. Scroll to the Associated Downloads section below this technical note.
     
  2. Double-click the QT32.exe file to begin the download.
     
  3. Select Desktop as the download destination and then follow the prompts.
     
  4. When the download is completed, shut down any programs that are currently running.
     
  5. Double-click the QT32.exe file that was downloaded to the Desktop and follow the onscreen instructions. This will self-extract the QuickTime installer program to the C:/QT folder on the hard drive.
     
  6. Locate and double-click the QT32.exe file in the C:/QT folder to begin the installation process.
     
  7. Follow the on-screen prompts to complete the installation of the QuickTime® installer.
     
  8. Run BodyWorks® 6.0 and the issue should be resolved.
 
Issue Body6 Caused an Exception in WinMM.dll
Description  
Solution While using BodyWorks® 6.0, the message "Body6 caused an exception in WinMM.dll" is received. The issue typically occurs if the Audio Compression option is not installed properly. Resolve the issue by removing and then reinstalling the Windows® Audio Compression. The procedure is presented in the remainder of this technical note. Remove and then reinstall the Windows® Audio Compression using the steps that follow.

NOTE: Installing newer programs may update your Multimedia Components. If you are currently run any version of Windows® and you reinstall the Multimedia Components from the Windows® CD, your system will revert to the original components. Any multimedia updates as a result of installing new programs will be lost.
 
  1. Click Start, select Settings and then click Control Panel.
     
  2. Double-click Add/Remove Programs.
     
  3. Click the Windows Setup tab.
     
  4. In the Components list box, scroll to and click Multimedia.
     
  5. Click Details.
     
  6. If the Audio Compression option is checked, it may not be installed properly, and needs to be removed. Follow the steps below:
  1. Clear the checkbox for this option, and then click OK.
     
  2. Click OK again to complete the removal.
     
  3. Repeat steps 2-5 to return to the Audio Compression option in Add/Remove Programs.
  1. Make sure the Audio Compression box is checked.
     
  2. Double-click the Multimedia component.
     
  3. Click OK, and click OK again.
     
  4. Follow the on-screen directions.
 
Issue Invalid Page Fault in Module Cmgr32.dll
Description  
Solution While viewing a movie in BodyWorks® 6.0 or when using the program, the message "Body6 caused an IPF in module Cmgr32.dll" is received. An outdated video driver can cause this issue. Revising the QTW.INI file or lowering hardware acceleration or both should help to resolve the issue. This technical note presents the procedures. To edit the QTW.INI file and lower the hardware acceleration, complete the steps that follow:
  1. Close programs and return to the desktop.
     
  2. Click Start and select Run.
     
  3. Type QTW.INI in the Open: text line and press ENTER on the keyboard.
     
  4. Locate the section [Video 32] and a line that is similar to Optimize=Driver. (The line will be located below the Video 32 title.)
     
  5. Change the Optimize=Driver line to read Optimize=BMP to complete this edit.
     
  6. Click File from the top of the window and select Save. Run the program.
NOTE: If the above procedure does not resolve the issue, complete the steps that follow.

Lower Hardware Acceleration

NOTE: Contact the computer manufacturer before completing the steps that follow. Some computers may experience difficulties restarting after lowering the hardware acceleration.
  1. Click Start, select Settings and choose Control Panel.
     
  2. Double-click the System folder to open it.
     
  3. Click the Performance tab.
     
  4. In the Performance tab window, click the Graphics button.
     
  5. In the Advanced Graphics Settings window, locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  6. Move the hardware acceleration needle from FULL to the BASIC setting, which is two (2) notches to the left. The word Basic will appear in the sentence immediately under the setting needle.

    NOTE: Do not select the NONE setting which is the setting to the far left.

     
  7. For the new setting to take effect click OK and restart the computer when prompted.
NOTE: If lowering the hardware acceleration improved performance, check to see if the latest version of video driver is installed. Contact the computer manufacturer for additional information and assistance.
 
Issue Incompatible Version of the RPC Stub
Description  
Solution When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions. Contact Microsoft®, or visit http://support.microsoft.com and search for Knowledge Base Article Number: Q259737 to resolve this issue.
 
Issue CD or DVD Is Not Recognized
Description  
Solution After inserting the disc (CD or DVD) into the CD or DVD drive when prompted, the disc is not recognized. Any number of the following conditions may cause this issue: wrong disc or drive is used, disc needs cleaned, disc drive settings require changes, or the driver for the CD or DVD drive is corrupted, outdated, or the wrong one. The remainder of this technical note describes how to proceed. Completing the following procedures will help to resolve the CD/DVD-Read issue. Begin with item one and proceed through the list.
  1. Verify that the correct CD or DVD is used when prompted to insert the disc.
     
  2. For the DVD version of BodyWorks® 6.0, consider the following:
bulletDVD-ROM drives can read both DVD's and CD's.
 
bulletCD-ROM drives, however, can read only CD's.
Verify that the drive containing the BodyWorks® 6.0 DVD is a DVD drive and not a CD-ROM drive. Most DVD drives will have DVD printed on the front of the drive.
  1. Clean the disc. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD or DVD. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.

    NOTE: If the system is running Windows® 2000/XP and the CD or DVD-read issue continues after completing the above three steps, continue with Step 7.

    If the system is running Windows® 98/Me and the CD/DVD-Read issue continues after completing the above three steps, continue with Step 4.

     
  2. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right-click the My Computer icon.
     
  2. Select Properties from the menu that appears and click the Performance tab in the Systems Properties window.
     
  3. Click the File System button and click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For:.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If something other than 32-bit shows, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  2. Turn off DMA in the following manner:
  1. In the Systems Properties window (found in Step 4a and 4b above), click the Device Manager tab.
     
  2. Choose View Devices By Type. In the list that appears, locate disc drive or disc drive Controller.
     
  3. Click the plus (+) sign next to this listing.
     
  4. Using the left mouse button, double-click the name that appears.
     
  5. In the Properties window, click the Settings tab. Find the DMA checkbox and remove the checkmark (if one exists).
     
  6. Click OK.
  1. Verify that the most current version of the driver for the CD or DVD drive is in use. Contact the computer manufacturer for additional information.
     
  2. Try to use a different CD or DVD in the CD or DVD drive to see if it can be read.
     
  3. If possible, insert the problem disc into the CD or DVD drive of another computer to see if the issue remains.
 
 
Downloads
 
 
System Requirements
 
 
Win
Platform:   486DX/66MHz or higher
CPU: Windows 95/98
Hard Disk: 12 MB free hard disk space
RAM: 16 MB RAM
CD-ROM: 2X speed CD-ROM
Monitor: 13-inch monitor, 256 color
Sound Card: Windows-compatible sound card & speakers
Optional: Internet access for online features
Other: Mouse, Speakers

 



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Last modified:03/27/2008