| Carmen Sandiego has
stolen the power of speech with her diabolical invention, the Babble-On
Machine. Language, as we know it, will cease to exist unless your
students can stop Carmen's plans to wreak communication chaos!
Activities can be completed with or without sound, supporting hearing
impaired students. |
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256
Colors Required |
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Carmen Sandiego Word Detective(tm)
was designed to display in 256 Colors. If you experience display
issues with an alternate color setting, these are the instructions
for adjusting the setting to 256 Colors. |
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1. Click Start, choose Settings, and
then click Control Panel. 2. Double-click the Display icon. The
Display Properties window will appear. 3. Click the Settings tab. 4.
Click the drop-down menu under Colors (Windows(r) 98) or Color
Palette (Windows(r) 95) and choose 256 Colors. 5. Click Apply. 6.
Choose "Yes" if asked, "Do you want to restart the computer?" NOTE:
If you experience difficulty switching to 256 Colors, contact your
computer manufacturer for assistance. |
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Auto-Installation Does
Not Begin |
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After inserting the Carmen
Sandiego Word Detective(tm) 1.0.1 CD into the CD-ROM drive, the
Auto-Run feature of the computer does not start the installation.
Installing the program manually will resolve the issue. |
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Follow the steps below to complete a
manual installation of the program. 1. Verify that the proper CD is
inserted into the CD-ROM drive. 2. Click Start and select Run. The
Run dialog box will open. 3. Type X:\SETUP.EXE in the Open: field.
(Replace the X with the letter that identifies your CD-ROM drive.)
4. Click OK. The installation of the program should begin. 5. Follow
the prompts to complete the installation. |
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Basic
Troubleshooting |
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The following are Basic
Troubleshooting techniques. These steps can be used on any program
to attempt to alleviate any issue. |
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Basic Troubleshooting 1. Make sure
the machine meets or exceeds the program's minimum system
requirements. 2. Ensure that the Color Depth and Resolution are
configured to match the display settings stated in the Minimum
System Requirements. 3. Close TSRs. Use Ctrl+Alt+Delete to open Task
Manager and close all applications except Explorer and Systray in
ALL Windows(r) platforms except Windows(r) 98 or Windows(r) 98SE,
and Macintosh(r) OS. In Windows(r) 98 or Windows(r) 98SE use
MSCONFIG in the Run line and deselect all the items in the startup
folder (Do NOT use MSCONFIG on a Compaq computer). In Macintosh(r)
OS configure the system to use minimum extensions. 4. After closing
TSRs, uninstall and reinstall, this ensures a CLEAN INSTALL of the
software. 5. Check the model, manufacturer, and properties of the
CD-ROM drive. Configure the CD-ROM drive to Sync Data Transfer and
set the Read Ahead Optimization to No Read-ahead. Also, ensure that
the File System line under the Performance tab in System Properties
says 32bit, and does not say Some drives are using MS-DOS(r)
compatibility mode. If you have MS-DOS(r) drivers please update the
drivers to a 32 bit driver. |
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Cannot
Initialize Graphics Windows(r) 95/98 |
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While starting Carmen Sandiego
Word Detective(tm), a message may appear as "Cannot Initialize
Graphics." These are the instructions to resolve the issue. |
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1. Right-click on a blank spot on
your Desktop. 2. Choose Properties. 3. Click the Settings tab. 4.
Change the Colors (Windows(r) 98) or Color Palette (Windows(r) 95)
to 256 Colors. 5. Click Apply. 6. Choose Yes to restart the
computer. NOTE: If you experience difficulty switching to 256
Colors, contact your computer manufacturer for assistance. |
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CD Is
Not Recognized |
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After inserting the CD into the
CD-ROM drive when prompted, the CD is not recognized. Any number of
the following conditions may cause this issue: wrong CD is being
used, CD needs cleaned, CD-ROM drive settings require changes, or
the CD-ROM driver is corrupted, outdated, or the wrong one. |
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By completing the procedures that
follow, the CD-Read issue may be resolved. Begin with item one and
proceed through the list. 1. Verify that the correct CD is being
used when prompted to insert the disc. 2. Clean the CD. Place a
small amount of nonabrasive, liquid soap on the shiny side of the
disc. Using your fingertips and warm water, gently rub the soap on
the disc in a circular motion. Rinse the disc thoroughly and dry it
using a clean, soft T-shirt or lint-free towel. Do not use paper
towels or tissue paper. 3. Change the Read Ahead setting in the
following manner: a. Return to the desktop and right click on the My
Computer icon. b. Select Properties from the menu that appears and
click on the Performance tab in the Systems Properties window. c.
Click the File System button and click the CD-ROM tab. d. Locate
Optimize Access Pattern For:. e. Click the arrow to the right of the
information field and select the No Read Ahead option. f. Restart
Windows(r). 4. Verify that the computer is utilizing a 32-bit file
system. In the Systems Properties window (found in Step 3 above),
click the Performance tab. Verify that the File System reads 32-bit.
(If it reads anything else, contact the computer manufacturer for
installation of the proper CD-ROM or hard drive drivers.) 5. Verify
that the most current version of the driver for the CD-ROM drive is
being used. Contact the computer manufacturer for additional
information. 6. Try to use a different disc in the CD-ROM drive to
see if it can be read. 7. If possible, insert the CD that is not
being recognized into the CD-ROM drive of another computer to see if
the issue remains. |
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Default Program Paths |
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These are the default program
paths for Carmen Sandiego Word Detective(tm) ver 1.1. |
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Setup Path: D:\Autorun\Autorun.exe
(where D represents the letter of your CD-ROM drive) Hard Drive
Location: C:\Program Files\Broderbund Software Start Menu Location:
Click on the Start button, select Programs, and then click
Broderbund. Quicktime: 2.1.2.59 D:\Qtwsetup\Win16\Custom\Qt16inst.exe
D:\Qtwsetup\Win32\Custom\Qt32inst.exe |
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Display
Settings/Driver in Windows(r) 3.1 |
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How to adjust display settings in
Windows(r) 3.1 and check the video driver. |
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Changing Display Settings in
Windows(r) 3.x How to Check Video Driver 1. Double click the MAIN
program group. 2. Double click the WINDOWS SETUP icon. 3. To the
right of the DISPLAY listing, make a note of the current display
driver. How to Change the Display Settings to SVGA 256 COLOR 1.
Double click the MAIN program group. 2. Double click the WINDOWS
SETUP icon. 3. To the right of the DISPLAY lising make a note of the
current display driver. 4. Click options on the menu at the top of
the panel. 5. Select CHANGE SYSTEM SETTINGS. 6. In the DISPLAY box
try to select a driver from your video card manufacturer (noted
above) that is closest to SVGA 640 by 480 256 color. If you have a
choice for SF or LF, choose SF for small fonts. If you do not see a
listing from the video card manufacturer, select the "plain" SUPER
VGA 640 by 480 256 COLOR driver. 7. Press the current button to use
currently installed driver. 8. Click the RESTART WINDOWS(r) button
when prompted. WARNING: If your system does not support the video
driver that you selected, the system may not boot into Windows, and
you may need your original driver restored. 1. From the DOS prompt
type CD WINDOWS or CD\WINDOWS then ENTER. 2. Type SETUP and then
press ENTER. 3. Using the Up or Down arrow keys, highlight the
Display line and press ENTER. 4. Select the original display driver
you made a note of above and press ENTER. 5. Press ENTER to accept
this list. 6. Press ENTER to keep the currently installed driver. 7.
Type WIN at the C:\WINDOWS prompt to return to Windows. If you still
experience difficulty booting into Windows, repeat the procedure
above and select the VGA driver. We recommend that you consult with
your computer and video card manufacturer to obtain an SVGA 256
COLOR compatible driver for your system. |
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Font
Displays as Symbols |
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The print output of Carmen
Sandiego Word Detective™ ver 1.1 may display as symbols or
unrecognizable characters. Removing the Monotype Sorts font resolves
the issue.
NOTE: If you use the
Monotype fonts with other applications, copy the fonts to another
location on your hard drive before following these procedures. |
- Click Start, choose Settings and then click
Control Panel. The Control Panel window will open.
- Double-click on the Fonts icon. The Fonts
window will appear.
- Right-click Monotype Sorts and then choose
Delete from the list of options. This will remove the Monotype
Sorts font and Carmen Sandiego Word Detective™ should now print
properly
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Font Displays as
Symbols or Garbage |
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Font displays as symbols or
garbage when printing. |
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To resolve this, you will need to
remove the Monotype Sorts font. To do this: 1) Click Start,
Settings, choose Control Panel 2) In the Control Panel, double-click
on Fonts 3) When the Fonts window opens up, right-click Monotype
Sorts, and choose Delete from the list of options. This will remove
the font, and the program should now print properly. |
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Freezes after opening
movie (Mac) |
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Carmen Word Detective for
Macintosh locks up after the opening movie when used with QT 4.1. |
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The program works ok with QT 4.03
and earlier versions. If you are using QT 4.1, make a new extension
set that does not include the QT 4.1 extensions, or upgrade to
Quicktime 5 from www.quicktime.com. |
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How to remove a
student from the roster |
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How to remove a student from the
roster |
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Solution taken from page 6 of the
teachers guide You must access the Admin screen To access the Admin
screen you must click the login screen in the options pannel instead
of entering you name you must type in Carmen Admin and it will take
you to a screen that will let you remove names |
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Problem Opening
MATHDT_W.DXR -45 |
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While attempting to start Carmen
Sandiego Word Detective(tm) ver 1.1, a message may appear as
"Problem opening MATHDT_W.DXR -45." The message indicates the
possible existence of 16-bit CD-ROM drivers loaded on your computer.
Carmen Sandiego Word Detective(tm) will be unable to start with a
16-bit CD-ROM driver. These are the instructions to ensure that the
driver for your CD-ROM drive is a 32-bit Windows(r) 95/98 driver and
not a DOS 16-bit driver. |
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How to check for driver information
1. Click the Start button, choose Settings, and then click Control
Panel. The Control Panel will open. 2. Double-click the System icon.
The System Properties window will appear. 3. Click the Performance
tab and make a note of what is listed on the File System line. 4. If
the File System line reports that some drives are using MS-DOS
compatible drivers, it is likely that the CD-ROM driver used by your
system is not fully a 32-bit Windows(r) 95/98 driver. 5. See further
information below if your system is not fully a 32-bit Windows(r)
95/98 driver system. How to check your CD-ROM driver in Device
Manager: 1. While you are still in the System Properties control
panel, click the Device Manager tab. 2. Locate CD-ROM in the list of
device types under Computer. 3. Click the plus sign (+) next to
CD-ROM. 4. If you do not see the CD-ROM device type listed or if you
see a yellow circle with a black exclamation mark (!) next to the
CD-ROM driver line, your CD ROM driver may not be a 32-bit Windows(r)
95/98 driver. It is also possible that there are both 32-bit and
16-bit CD-ROM drivers working simultaneously. 5. Contact the
manufacturer of your CD-ROM drive, or the manufacturer of your
computer, for further assistance with updating your device drivers. |
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Read Only File...MSVCRT.DLL |
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While installing the RSX 3D
portion of Carmen Sandiego Word Detective(tm), a message appears as
"Read only file MSVCRT.DLL found." (RSX 3D is an audio technology
created by Intel(r) that allows two speakers or a set of headphones
to produce true 3D positioning of audio samples.) |
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Click Yes to overwrite the file and
the installation should continue as normal. This should not affect
the system in any way. |
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Requires 256 Color -
Windows(r) 95 |
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While starting Carmen Saniedo
Word Detective(tm) ver 1.1, a message appears stating that the
program requires 256 Colors in order to run properly. These are the
instructions to set Windows(r) to 256 Colors. |
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1. Click Start, choose Settings, and
then click Control Panel. 2. Double-click the Display icon. The
Display Properties window will appear. 3. Click the Settings tab. 4.
Click the drop-down menu under Colors (Windows(r) 98) or Color
Palette (Windows(r) 95) and choose 256 Colors. 5. Click Apply. 6.
Choose "Yes" if asked, "Do you want to restart the computer?" Note:
If you experience difficulty switching to 256 Colors, contact your
computer manufacturer for assistance. |
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Screen Flashes or
Corrupt Display |
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The screen flashes during
transitions or other corrupt display symptoms. This may be caused by
an incompatibility with a background application from a recent
Macromedia Shockwave installation. The background application is
called "Shockwave Remote". |
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To correct the video corruption,
remove the "Shockwave Init" shortcut from the Startup folder and
then restart the machine. 1) Click Start, select Settings, then
Taskbar & Start Menu. 2) Click the Start Menu Programs tab. 3) Click
the Remove button. 4) Double-click the Startup folder. 5) Select the
"Shockwave Init" shortcut icon. 6) Click the Remove button. 7)
Restart the machine. This TSR controls the Shockwave Remote Control
Panel. In the future, the remote control can be activated from the
Start Programs Menu by selecting Shockwave, then Shockwave Remote. |
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Static or Popping
Sounds - Windows(r) 95 |
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While playing Carmen Sandiego
Word Detective(tm), static or popping sounds are heard. An incorrect
audio setting can cause this condition. Verifying that the correct
setting has been applied and changing that setting if needed should
help to resolve the issue. |
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To check for the proper audio
setting, complete the procedure below. 1. Close programs and return
to the desktop. 2. Click Start, choose Programs, and select Intel(r)
RSX 3D. 3. In the window that opens, choose the Configuration
option. This will open the Configuration control panel. 4. In the
Configuration control panel window, select the Audio Peripherals
tab. 5. In the section entitled Select Your Audio Peripheral, verify
that a checkmark is in the box by the selection Use RSX True 3D
Sound. NOTE: If a checkmark is present, click once on this checkmark
to remove it. The checkmark should disappear. 6. Click Apply and
click OK. 7. Start the program. The sound issue should be resolved.
NOTE: If the above procedure did not resolve the sound issue,
uninstall the Intel(r) RSX 3D program in the following manner: 1.
Close programs and return to the desktop. 2. Click Start, choose
Settings, and select Control Panel. 3. Double-click the Add/Remove
Programs icon. 4. Click the Intel(r) RSX 3D listing to select it. 5.
Click the Add/Remove button to remove Intel(r) RSX 3D sound. 6.
Close Windows(r) and start the program. The issue should be
resolved. |
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System Requirements |
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System Requirements |
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Windows 95 66MHz 486DX or faster
required 16MB RAM 25MB hard disk space required 4X CD-ROM or faster
required SVGA video card: 640X480, 256 colors: High and True color
supported Windows compatible sound device required Quicktime
2.1.2.59 Included on the CD Machintosh System 7.5.1 or higher 100MHz
PowerPC or faster 16MB RAM 20MB hard disk space required 4X CD-ROM
or faster required 640x480 display; 256 colors |
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Words
are Blacked Out |
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The places where words normally
appear, are covered with a black square. This may be caused by an
incompatibility with a background application from a recent
Macromedia Shockwave installation. The background application is
called "Shockwave Remote". |
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To correct the video corruption,
remove the "Shockwave Init" shortcut from the Startup folder and
then restart the machine. 1. Click on Start, then Settings, and then
Taskbar & Start Menu. 2. Click the Start Menu Programs tab. 3. Click
the Remove button. 4. Double-click the Startup folder. 5. Select the
Shockwave Init shortcut icon. 6. Click the Remove button. 7. Restart
your computer. This TSR controls the Shockwave Remote Control Panel.
In the future, the remote control can be activated from the Start
menu by selecting Shockwave, then Shockwave Remote. |
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Mac |
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Platform: |
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OS
7.5.1 |
| CPU: |
100
MHz PowerPC or faster |
| Hard
Disk: |
25 MB |
| RAM: |
16 MB |
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CD-ROM: |
4x |
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Monitor: |
640x480, 256 colors |
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Sound Card: |
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Optional: |
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| Other: |
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Win |
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Platform: |
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Win
3.1/95/98 |
| CPU: |
486DX/66MHz |
| Hard
Disk: |
25 MB |
| RAM: |
8 MB
(Win 3.1); 16 MB (Win 95/98) |
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CD-ROM: |
4x |
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Monitor: |
SVGA
640x480, 256 colors |
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Sound Card: |
Win-compatible |
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Optional: |
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| Other: |
DirectX 5.0
DirectX 5.0 certified display and audio drivers
QuickTime 2.1.2.59 |
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