Let Your
Creativity Soar
Professional-quality
fonts can add a
dramatic flair,
message or
special meaning
to any project.
Combine headline
images and fonts
to give any
project or
celebration your
unique touch.
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Copyright Information for ClickArt® Images
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creating projects that contain ClickArt® images, questions arise
concerning the legal use of the images. Copyright information about
the images included with ClickArt® Fonts 2 and permission
information can be obtained by calling the Permission Hotline. The
contact number is shown in the remainder of this technical note.
Contact the Permission Hotline at (415) 659-1890
for additional information. |
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Cannot Access or Initialize Your Own Art
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When
attempting to launch ClickArt® Fonts 2, an error message similar to
one of the following appears: "Cannot Access Your Own Art
Collection" or "Cannot Initialize Your Own Art Collection."
Corruption of the Your Own Art Gallery can cause this issue.
Deleting the corrupt files will help resolve the issue. This
technical note describes the process.
Complete the steps below for the operating system in use.
Windows® XP/2000
- Close all open windows and programs to
return to the desktop.
- Click Start and choose Run.
- Type %HOMEPATH% into the Open field
and click OK.
- Click the Tools menu and choose Folder
Options in the window that appears.
- Select the View tab in the window that
opens.
- Locate the Hidden Files And Folders setting
and ensure that Show Hidden Files And Folders is selected.
- Click OK to accept the change.
- Double-click the Local Settings folder.
- Double-click the Application Data folder.
- Double-click the Broderbund Software
folder.
- Double-click the Print folder.
- Right-click the ClickArt Fonts 2 folder
and choose Delete from the menu that appears.
- Click Yes if prompted to move any files to
the Recycle Bin.
- Close all open windows and restart the
computer.
- Launch and use the program.
Windows® 98/Me
- Close all programs and return
to the desktop.
- Click Start, select Search
(or Find) and click For Files or Folders. The Search (or Find)
window will open.
- Type USERART*.*; USERPROJ*.*
in the Named: field. Verify that a semi-colon ( ; ) is used
between the file names that are typed in the Named: field.
- Confirm that the Look in:
option is set to the drive where the program is installed.
- Click Search Now (or Find
Now) to begin the search. When the search is complete, the
results will appear in the right (or bottom) pane of the Search
(or Find) window. Many files should appear.
NOTE: If a Find Files window appears with the message
"The filename is invalid. Type a valid filename.", click OK,
return to Step 3 and verify that the correct
information—including punctuation—is typed into the Named:
field.
- When the search is complete,
click View in the menu bar, choose Arrange Icons, and click by
Type.
- Click Edit and choose Select
All. All files should be highlighted.
- Press and hold the CTRL key
on the keyboard and click all Userart.def and
Userproj.def files that are present in the window.
- Release the CTRL key. All
files except the Userart.def and Userproj.def files
should be highlighted.
- Verify that files showing the
.def extension are not selected. If a .def file is
selected, repeat Steps 7 and 8 to deselect that file.
NOTE: Do not delete any file showing the .def extension.
- With all files selected
except the Userart.def and Userproj.def files, tap the
DELETE key on the keyboard.
- Click Yes when asked to send
the files to the Recycle Bin.
- Close the Search (or Find)
window.
- Restart the computer.
- Launch the program and click
Yes when prompted to add the artwork or projects to Your Own
galleries.
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C++ Runtime Error
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During
the general use of ClickArt® Fonts 2, the message "C++ runtime
error" appears. There are many possible causes of this error.
Troubleshooting various system-related possibilities will help to
identify the source of the issue. The procedures are presented in
the remainder of this technical note.
Consider the following information when attempting to resolve this
issue.
Access Requirements For Windows NT® and Windows® 2000
While installing and running ClickArt® Fonts 2 on Windows NT® and
Windows® 2000, you must be logged in with administrative access. To
resolve the issue, log in with administrative access and try using
the program again.
If ClickArt® Fonts 2 is installed on an operating system other than
Windows NT® or Windows® 2000, or the issue persists, continue to the
next procedure.
Update the Microsoft® Library Files
Download and install the Microsoft® Library Update to resolve this
issue. The Microsoft® Library Update is available at the
Microsoft®
Web site. Contact Microsoft® for additional information about
this procedure. If this issue persists after downloading and
installing the Microsoft® Library Update, continue to the next
procedure.
Update Drivers
Download and install updated versions of the printer and video
drivers to resolve this issue. Contact the system administrator or
computer manufacturer for more information about these procedures.
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CD Is Not
Recognized |
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After
inserting the CD into the CD-ROM drive when prompted, the CD is not
recognized. Any number of the following conditions may cause this
issue: wrong CD is used, CD needs cleaned, CD-ROM drive settings
require changes, or the CD-ROM driver is corrupted, outdated, or the
wrong one. By completing the procedures
that follow, the CD-Read issue may be resolved. Begin with item one
and proceed through the list.
- Verify that the correct CD is used when prompted to insert
the CD.
- Clean the CD. Place a small amount of nonabrasive, liquid
soap on the shiny side of the CD. Using your fingertips and warm
water, gently rub the soap on the CD in a circular motion. Rinse
the CD thoroughly and dry it using a clean, soft T-shirt or
lint-free towel. Do not use paper towels or tissue paper.
- Change the Read Ahead setting (Windows® 95/98/Me only) in
the following manner:
- Return to the desktop and right click on the My Computer
icon.
- Select Properties from the menu that appears and click
on the Performance tab in the Systems Properties window.
- Click the File System button and click the CD-ROM tab.
- Locate Optimize Access Pattern For:.
- Click the arrow to the right of the information field
and select the No Read Ahead option.
- Restart Windows®.
- Verify that the computer is utilizing a 32-bit file system.
In the Systems Properties window (found in Step 3 above), click
the Performance tab. Verify that the File System reads 32-bit.
(If anything else shows, contact the computer manufacturer for
installation of the proper CD-ROM or hard drive drivers.)
- Verify that the most current version of the driver for the
CD-ROM drive is used. Contact the computer manufacturer for
additional information.
- Try to use a different CD in the CD-ROM drive to see if that
CD can be read.
- If possible, insert the CD that is not recognized into the
CD-ROM drive of another computer to see if the issue remains.
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Win |
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Platform: |
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Windows® 98, NT4, 2000, Me, XP |
| CPU: |
150 MHz processor or faster (300 MHz for XP) |
| Hard
Disk: |
50 MB free hard disk space |
| RAM: |
64 MB RAM (128 MB for XP) |
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CD-ROM: |
4X CD-ROM drive |
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Monitor: |
800x600 monitor, 16-bit color |
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Sound Card: |
Windows-compatible sound card & speakers |
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Optional: |
Printer Support: Works with most popular printers
supported by Windows.
Internet Access: Internet Explorer 5.0 or higher, 33.6Kbps modem or
faster and Internet access for online graphics and online services.*
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| Other: |
Mouse,
Speakers
*User is responsible for all Internet access fees and phone charges.
The online services advertised as part of this product may be
changed or discontinued at any time for any reason. |
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