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ClueFinders® 3rd Grade Adventures
FAQs - Downloads - System Requirements

ClueFinders 3rd Grade Adventures (2 CDs)
 
Jungle animals are disappearing and a world-famous scientist has suddenly vanished. Rain forest creatures fear that an ancient monster may have returned. Trek into the depths of the jungle with the ClueFinders to solve the mystery! Learn reading, math, science, geography and more as you search for clues in this spellbinding adventure.
bullet MATH -- Add the monetary value of these coins to help the monkey open the chest.
bullet LANGUAGE ARTS -- Identify antonyms, synonyms, nouns and verbs to build a bridge over the abyss.
bullet SCIENCE -- Help Santiago and Joni analyze skeletal structures of animals and solve puzzles.
bullet GEOGRAPHY -- Identify states, major cities, and more. Build map-reading skills.
bullet PROBLEM SOLVING -- Watch out for the spider sisters. They’re hungry for matching shapes and colors.
bullet READING -- Build reading comprehension as you place sentences in the correct order.
FAQs
bullet256 Colors Required
bullet Auto-Installation Does Not Begin
bulletBasic Troubleshooting
bulletCD Is Not Recognized
bulletDefault Program Paths
bullet Freezes at Rings of Fire (RipTide™ Sound)
bullet General Protection Fault in DMSS64S.DRV
bullet Insufficient Memory to Run/Launch-Macintosh®
bulletInvalid Page Fault 3RDADV.EXE
bulletMouse Pointer Freezes
bullet"Not enough disk space" error during installation
Issue 256 Colors Required
Description
Solution 1. Click Start, choose Settings and then click Control Panel. 2. Double-click the Display icon. 3. In the new window, click the Settings tab. 4. Click the drop-down menu under Colors (Windows(r) 98) or Color Palette (Windows(r) 95)and choose 256 Colors. 5. Click Apply. 6. Choose Yes if asked, "Do you want to restart the computer?" 7. Run Clue Finders(tm) 3rd Grade Adventures and the issue should be resolved.
Issue Auto-Installation Does Not Begin
Description
Solution Follow the steps below to complete a manual installation of the program. 1. Verify that the proper CD is inserted into the CD-ROM drive. 2. Click Start and select Run. The Run dialog box will open. 3. Type X:\SETUP.EXE in the Open: field. (Replace the X with the letter that identifies your CD-ROM drive.) 4. Click OK. The installation of the program should begin. 5. Follow the prompts to complete the installation.
Issue Basic Troubleshooting
Description
Solution Basic Troubleshooting 1. Make sure the customer's machine meets or exceeds the program's minimum system requirements. 2. Ensure that the Color Depth and Resolution are configured to match the display settings stated in the Minimum System Requirements. Do NOT set the resolution to 640x480 on a Windows 98 machine. 800x600 is acceptable for most of our programs, though it may not produce a full screen for the program. 3. Close TSRs. Use Ctrl+Alt+Delete to open Task Manager and close all applications except Explorer and Systray in ALL Windows platforms except Windows 98 or Windows 98SE, and Macintosh OS. In Windows 98 or Windows 98SE use MSCONFIG in the Run line and deselect all the items in the startup folder (Do NOT use MSCONFIG on a Compaq computer). In Mac OS configure the system to use minimum extensions. 4. After closing TSRs, uninstall and reinstall, this ensures a CLEAN INSTALL of the software. 5. Check the model, manufacturer, and properties of the CD-ROM drive. Configure the CD-ROM drive to Sync Data Transfer and set the Read Ahead Optimization to No Read-ahead. Also, ensure that the File System line under the Performance tab in System Properties says 32bit, and does not say Some drives are using MS-DOS compatibility mode.
Issue CD Is Not Recognized
Description
Solution By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list. 1. Verify that the correct CD is being used when prompted to insert the disc. 2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the disc. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper. 3. Change the Read Ahead setting in the following manner: a. Return to the desktop and right click on the My Computer icon. b. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window. c. Click the File System button and click the CD-ROM tab. d. Locate Optimize Access Pattern For:. e. Click the arrow to the right of the information field and select the No Read Ahead option. f. Restart Windows(r). 4. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.) 5. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information. 6. Try to use a different disc in the CD-ROM drive to see if it can be read. 7. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.
Issue Default Program Paths
Description
Solution Setup Path: D:\Setup.exe (Where D represents the letter of your CD-ROM drive) Hard Drive Location: C:\Program Files\The Learning Company\ClueFinders 3rd Grade Adventures Start Menu Location: Programs/The Learning Company/ClueFinders 3rd Grade QuickTime(r): n/a DirectX(r): 7.0 D:\Install\Dx7\Dx70eng.exe
Issue Freezes at Rings of Fire (RipTide(tm) Sound)
Description
Solution The drivers installed with this card may not be Microsoft(r) DirectX(r) certified. Contact the sound card or your computer manufacturer for DirectX(r) certified drivers. Once the DirectX(r) certified drivers are installed, Clue Finders(tm) should no longer freeze at the Rings of Fire.
Issue General Protection Fault in DMSS64S.DRV
Description
Solution 1. Download the latest video drivers from the Diamond Multimedia(tm) Web site. 2. Before installing the new drivers see the Read Me file. If you are not comfortable with changing these drivers, please consult your user's manual or computer manufacturer for assistance. NOTE: Ensure that you are downloading the Windows(r) 3.1/3.11 drivers.
Issue Insufficient Memory to Run/Launch-Macintosh(r)
Description
Solution The Clue Finders(tm) 3rd Grade Adventures 2.1 CD-ROM provides two icons for running the program. The two icons are labeled Cluefinder's 3rd Grade and 3rd Grade Adventures. The first icon lists a preferred memory size of 1000K and the second lists a preferred size of 7000K. If you are receiving the Insufficient Memory message, try to use the Cluefinder's 3rd Grade icon to run the program. If you still receive the Insufficient Memory message, you may need to configure your Virtual Memory setting to increase available memory for your Macintosh(r) computer. NOTE: If you are not comfortable with making system changes, please consult your user manual or the manufacturer of your computer for further assistance. Configuring Virtual Memory to Increase Available Memory 1. Click the Apple, and choose Control Panel. Select Memory. 2. Set Virtual Memory on. 3. Restart the computer by choosing Special and then select Restart. 4. Run Clue Finders(tm) 3rd Grade Adventures again. If the message appears again, repeat steps 1 & 2 and raise the size of the Virtual Memory. See your Macintosh(r) documentation or contact the manufacturer for further assistance.
Issue Invalid Page Fault 3RDADV.EXE
Description
Solution To Delete the Program: 1. Double-click My Computer. 2. Double-click the hard drive icon that you installed Clue Finders(tm) 3rd Grade Adventures (typically drive C:). 3. Double-click the TLCWIN folder. 4. Click once on the 3RDADV folder so that it is highlighted. 5. Press the Delete key on the keyboard to remove the program. 6. Click Yes when asked if you want to send the program to the recycle bin. 7. Reinstall Clue Finders(tm) 3rd Grade Adventures per instructions included in the manual. NOTE: Playing the game for shorter periods of time by exiting and then restarting the program will prevent this issue from occurring.
Issue Mouse Pointer Freezes
Description
Solution To Update DirectX(r) Drivers: Contact your sound/video card manufacturer to insure that you have the most current drivers installed. Once you have DirectX(r) certified drivers installed, Clue Finders(tm) should function correctly.
 
Issue Not enough disk space
Description
When attempting to install Madeline, Cluefinder or Reader Rabbit titles, the message "Not enough disk space" appears. I have more than enough space. (This typically occurs when attempting to install the program to a hard drive that is larger than 2 GB.)
 
Solution Follow the procedure below to install the program.

1. Place the Program CD into the CD-ROM drive. Allow time for the CD-ROM drive to start up. If auto-install begins, skip to Step 5. (If auto-run does not begin, continue with the next step.)

2. Click Start and select Run. The Run dialog box will appear.

3. Type D:\Setup.exe in the Open: field and click OK. (If the CD-ROM drive containing the CD is represented by a different letter, replace D with that letter.)

4. Click Yes to install the program.

5. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.

6. Click Yes, if you agree to the terms of the agreement.

7. **HERE IS THE IMPORTANT STEP** : At the Choose Destination Location, PRESS AND HOLD DOWN the CTRL key and click Next with the your mouse. The Select Program Folder dialog box will appear. (This by-passes the disk check)

9. Release the CTRL key and follow the on-screen prompts to continue installing the program.
Downloads
 
System Requirements
Mac
Platform: OS 7.1
CPU: PowerPC 180 MHz
Hard Disk: 22 MB
RAM: 16 MB
CD-ROM: 4x
Monitor: 256 color
Sound Card:  
Optional:  
Other:  
Win
Platform: Win 95/98
CPU: Pentium® 60 MHz+
Hard Disk: 22 MB
RAM: 16 MB
CD-ROM: 4x
Monitor: 256 color SVGA
Sound Card: Win compatible
Optional:  
Other: DirectX 7

 



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Last modified:03/27/2008