A sudden tsunami has
shipwrecked the ClueFinders on a volcanic island and Owen and Leslie
have disappeared! Explore and learn the secrets of the island's
castaways to solve the mystery. Build reading, geography, history,
math and science skills on this perilous journey across the island,
under the sea and into the volcano! Then, mastermind a brilliant
rescue before the volcano blows!
 | MATH & FRACTIONS
--
Combine the fractions in this underwater
cavern to reconnect the worm's air tubes! |
 | VOCABULARY
-- Choose your words and letters
carefully to cross safely over the catwalk! |
 | SCIENCE & CIRCUITRY
-- Fix the mini-submarine's damaged
circuits, then explore the ocean floor! |
 | GEOGRAPHY & MAPS
-- There is only one safe path to the
hidden CrypTiles. Chart your course carefully! |
 |
LANGUAGE ARTS --
Transform the words to create the CrypTiles you
need to solve the puzzle. |
 |
READING & HISTORY --
Place the tales of the castaways in the correct
order to tell a meaningful story. |
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 |
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|

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256
Colors Required |
|
|
- Click Start, choose Settings and then click
Control Panel.
- Double-click the Display icon.
- In the new window, select the Settings tab.
- Click the drop-down menu under Colors (Windows®
98) or Color Palette (Windows® 95), and then choose 256 Colors.
- Click Apply at the bottom right of the window.
- Choose Yes if asked, "Do you want to restart
the computer?"
|
|

|
Auto-Installation Does
Not Begin |
|
After inserting Clue
Finders™ 5th Grade Adventures 1.1 CD into the CD-ROM drive, the
Auto-Run feature of the computer does not start the installation.
Installing the program manually will resolve the issue. The
remainder of this technical note describes how to continue. |
Follow the steps below to complete a
manual installation of the program.
- Verify that the proper CD is inserted into the
CD-ROM drive.
- Click Start and select Run. The Run dialog box
will open.
- Type X:\SETUP.EXE in the Open: field. (Replace
the X with the letter that identifies your CD-ROM drive.)
- Click OK. The installation of the program
should begin.
- Follow the prompts to complete the installation
|
|

|
Basic
Troubleshooting |
|
|
Basic Troubleshooting
- Make sure the customer's machine meets or
exceeds the program's minimum system requirements.
- Ensure that the Color Depth and Resolution are
configured to match the display settings stated in the Minimum
System Requirements. Do NOT set the resolution to 640x480 on a
Windows 98 machine. 800x600 is acceptable for most of our
programs, though it may not produce a full screen for the program.
- Close TSRs. Use Ctrl+Alt+Delete to open Task
Manager and close all applications except Explorer and Systray in
ALL Windows platforms except Windows 98 or Windows 98SE, and
Macintosh OS. In Windows 98 or Windows 98SE use MSCONFIG in the
Run line and deselect all the items in the startup folder (Do NOT
use MSCONFIG on a Compaq computer). In Mac OS configure the system
to use minimum extensions.
- After closing TSRs, uninstall and reinstall,
this ensures a CLEAN INSTALL of the software.
- Check the model, manufacturer, and properties
of the CD-ROM drive. Configure the CD-ROM drive to Sync Data
Transfer and set the Read Ahead Optimization to No Read-ahead.
Also, ensure that the File System line under the Performance tab
in System Properties says 32bit, and does not say Some drives are
using MS-DOS compatibility mode
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|

|
Can Not Find Assessment.BMP |
|
|
Check your CD-ROM device driver by
following the instructions below.
- Right-click the My Computer icon on your
desktop.
- Select Properties from the menu. The System
Properties window will appear.
- Click the Device Manager tab.
- The second listing from the top should be
CD-ROM. If the listing is missing, a 32-bit driver is not loaded
for the CD-ROM drive.
- Click once on the + symbol to view the CD-ROM
model.
- If the listing does not match the actual CD-ROM
drive model installed in the machine or if the listing is a
generically stated (for example, ATAPI or EIDE), a more
appropriate driver may be required to properly read the CD.
- Contact the manufacturer of your CD-ROM drive
or computer for obtaining newer and appropriate driver for your
CD-ROM drive. Once the driver is updated, Clue Finders™ 5th Grade
Adventures 1.1 should function properly
|
|

|
Cannot Locate the
Silver Cryp-Tiles |
|
|
- On the screen with the old man holding the gold
Cryp-Tile tied to a stick, choose the path to the right
- Watch the short movie involving the lady
holding the umbrella.
- Once the movie is finished, click on the white
building.
- Arrange the stories into the proper order to
earn silver Cryp-Tiles
|
|

|
CD Is
Not Recognized |
|
|
By completing the procedures that
follow, the CD-Read issue may be resolved. Begin with item one and
proceed through the list.
- Verify that the correct CD is being used when
prompted to insert the disc.
- Clean the CD. Place a small amount of
nonabrasive, liquid soap on the shiny side of the disc. Using your
fingertips and warm water, gently rub the soap on the disc in a
circular motion. Rinse the disc thoroughly and dry it using a
clean, soft T-shirt or lint-free towel. Do not use paper towels or
tissue paper.
- Change the Read Ahead setting in the following
manner:
- Return to the desktop and right
click on the My Computer icon.
- Select Properties from the menu that appears
and click on the Performance tab in the Systems Properties
window.
- Click the File System button and click the
CD-ROM tab.
- Locate Optimize Access Pattern For:.
- Click the arrow to the right of the
information field and select the No Read Ahead option.
- Restart Windows®. cc
- Verify that the computer is utilizing a 32-bit
file system. In the Systems Properties window (found in Step 3
above), click the Performance tab. Verify that the File System
reads 32-bit. (If it reads anything else, contact the computer
manufacturer for installation of the proper CD-ROM or hard drive
drivers.)
- Verify that the most current version of the
driver for the CD-ROM drive is being used. Contact the computer
manufacturer for additional information.
- Try to use a different disc in the CD-ROM drive
to see if it can be read.
- If possible, insert the CD that is not being
recognized into the CD-ROM drive of another computer to see if the
issue remains
|
|

|
Cryp-Tiles
Not showing on Fish within a Fish |
|
In the Fish within a
Fish section, the Cryp-Tile holder appears empty but you cannot add
any of the Crypt-Tiles to the holder. Resolve the issue by updating
the video driver. In some instances, the data file may also have
become corrupt. |
For help with updating the video
driver on the system, please contact your computer or hardware
manufacturer. The current data file may also be corrupt.
- At the screen where you choose your name, click
the name, press and hold CTRL on the keyboard and then tap and
release the R key. The name will be removed from the list.
- Start the game from the beginning
|
|

|
Default
Program Paths |
|
|
|
Setup Path: D:\Setup.exe Hard Drive
Location: C:\Program Files\The Learning Company\The ClueFinders 5th
Grade Adventures Start Menu Location: Programs/The Learning Company/ClueFinders
5th Grade Quicktime: DirectX: 7.0 D:\Install\Dx7\Dx70eng.exe Other: |
|

|
EPI Version |
|
|
|
The EPI version of the program is
exactly the same. The only way that technicians will know this is an
EPI title is to ask the customer where the program was purchased. We
will continue to tech these programs, but any replacement requests
should be directed to: Entertainment Publications, Inc.
www.entertainment.com askus@entertainment.com (800) 926-0565 |
|
| |
|
Not enough disk space |
| When attempting to install Madeline,
Cluefinder or Reader Rabbit titles, the message "Not enough
disk space" appears. I have more than enough space. (This
typically occurs when attempting to install the program to a
hard drive that is larger than 2 GB.) |
|
Follow
the procedure below to install the program.
1. Place the Program CD into the CD-ROM drive. Allow time for the
CD-ROM drive to start up. If auto-install begins, skip to Step 5.
(If auto-run does not begin, continue with the next step.)
2. Click Start and select Run. The Run dialog box will appear.
3. Type D:\Setup.exe in the Open: field and click OK. (If the CD-ROM
drive containing the CD is represented by a different letter,
replace D with that letter.)
4. Click Yes to install the program.
5. When the Welcome dialog box appears, click Next. The Software
License Agreement will appear.
6. Click Yes, if you agree to the terms of the agreement.
7. **HERE IS THE IMPORTANT STEP** : At the Choose Destination
Location, PRESS AND HOLD DOWN the CTRL key and click Next with the
your mouse. The Select Program Folder dialog box will appear. (This
by-passes the disk check)
9. Release the CTRL key and follow the on-screen prompts to continue
installing the program. |
|
 |
Zero Bit Encryption
Patch
(zero_bit_encryption_patch.exe, Win Me - 754 K)
This patch resolves an issue in which the following message displays:
"Cipher strength appears as 0-bit." The issue occurs on systems using
Microsoft® Internet Explorer v 5.5 under Windows® Me after installing
various programs. |
 |
 |
|
Mac |
 |
|
Platform: |
 |
OS 7.1 |
| CPU: |
PowerPC |
| Hard
Disk: |
22 MB |
| RAM: |
16 MB |
|
CD-ROM: |
4x |
|
Monitor: |
256
color monitor, 13" or larger |
|
Sound Card: |
|
|
Optional: |
|
| Other: |
|
|
Win |
 |
|
Platform: |
 |
Win
95/98 |
| CPU: |
Pentium® 60MHz+ |
| Hard
Disk: |
22 MB |
| RAM: |
16 MB |
|
CD-ROM: |
4x |
|
Monitor: |
SVGA
256 color (16-bit high color supported) |
|
Sound Card: |
Win
compatible |
|
Optional: |
|
| Other: |
DirectX 7 |
|