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ClueFinders® Math Adventures Ages 9-12 (2 CDs)
FAQs - Downloads - System Requirements

ClueFinders Math Adventures 9-12 (2 CDs)
 
Cluefinders Math Ages 9-12 helps students strengthen mathematical knowledge in multiplication, division and geometry, as well as build computation, conceptualization and problem-solving skills. Students become detectives to collect information, deduce a suspect and determine a missing object and its location. The program also provides a pre-test to automatically place students at the right level using A.D.A.P.T. Learning Technology.
FAQs
bullet 256 Colors Required
bullet Auto-Installation Does Not Begin
bullet Basic Troubleshooting
bullet CD Is Not Recognized
bullet Correct Answer in the Village Store
bullet Default Program Paths
bullet"Not enough disk space" error during installation
bullet Startup.mps Not Found
Issue 256 Colors Required
Description
Solution
  1. Click Start, choose Settings and then click Control Panel.
  2. Double-click the Display icon.
  3. In the new window, click the Settings tab.
  4. Click the drop-down menu under Colors (Windows® 98) or Color Palette (Windows® 95)and choose 256 Colors.
  5. Click Apply.
  6. Choose Yes if asked, "Do you want to restart the computer?"
  7. Run Clue Finders™ Math Ages 9-12 and the issue should be resolved
Issue Auto-Installation Does Not Begin
Description
Solution Follow the steps below to complete a manual installation of the program.
  1. Verify that the proper CD is inserted into the CD-ROM drive.
  2. Click Start and select Run. The Run dialog box will open.
  3. Type X:\SETUP.EXE in the Open: field. (Replace the X with the letter that identifies your CD-ROM drive.)
  4. Click OK. The installation of the program should begin.
  5. Follow the prompts to complete the installation
Issue Basic Troubleshooting
Description
Solution Basic Troubleshooting
  1. Make sure the customer's machine meets or exceeds the program's minimum system requirements.
  2. Ensure that the Color Depth and Resolution are configured to match the display settings stated in the Minimum System Requirements. Do NOT set the resolution to 640x480 on a Windows 98 machine. 800x600 is acceptable for most of our programs, though it may not produce a full screen for the program.
  3. Close TSRs. Use Ctrl+Alt+Delete to open Task Manager and close all applications except Explorer and Systray in ALL Windows platforms except Windows 98 or Windows 98SE, and Macintosh OS. In Windows 98 or Windows 98SE use MSCONFIG in the Run line and deselect all the items in the startup folder (Do NOT use MSCONFIG on a Compaq computer). In Mac OS configure the system to use minimum extensions.
  4. After closing TSRs, uninstall and reinstall, this ensures a CLEAN INSTALL of the software.
  5. Check the model, manufacturer, and properties of the CD-ROM drive. Configure the CD-ROM drive to Sync Data Transfer and set the Read Ahead Optimization to No Read-ahead. Also, ensure that the File System line under the Performance tab in System Properties says 32bit, and does not say Some drives are using MS-DOS compatibility mode
Issue CD Is Not Recognized
Description
Solution By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
  1. Verify that the correct CD is being used when prompted to insert the disc.
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the disc. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
  3. Change the Read Ahead setting in the following manner:
    1. Return to the desktop and right click on the My Computer icon.
    2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
    3. Click the File System button and click the CD-ROM tab.
    4. Locate Optimize Access Pattern For:.
    5. Click the arrow to the right of the information field and select the No Read Ahead option.
    6. Restart Windows®.
  4. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
  5. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
  6. Try to use a different disc in the CD-ROM drive to see if it can be read.
  7. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains
Issue Correct Answer in the Village Store
Description
Solution There are shelves where you place the notepads. You might try to place all 12 (3x4) notepads in one box. The correct way to answer the question is to place three notepads in each of four boxes.
Issue Default Program Paths
Description
Solution Setup Path: D:\Setup.exe (where D represents the letter of your CD-ROM drive) Hard Drive Location: C:\Program Files\The Learning Company\The ClueFinders Math 9-12 (where C represents the letter of your hard drive) Start Menu Location: Click Start, select Programs, choose The Learning Company and then click ClueFinders Math 9-12. DirectX(r): 5.0
 
Issue Not enough disk space
Description
When attempting to install Madeline, Cluefinder or Reader Rabbit titles, the message "Not enough disk space" appears. I have more than enough space. (This typically occurs when attempting to install the program to a hard drive that is larger than 2 GB.)
 
Solution Follow the procedure below to install the program.

1. Place the Program CD into the CD-ROM drive. Allow time for the CD-ROM drive to start up. If auto-install begins, skip to Step 5. (If auto-run does not begin, continue with the next step.)

2. Click Start and select Run. The Run dialog box will appear.

3. Type D:\Setup.exe in the Open: field and click OK. (If the CD-ROM drive containing the CD is represented by a different letter, replace D with that letter.)

4. Click Yes to install the program.

5. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.

6. Click Yes, if you agree to the terms of the agreement.

7. **HERE IS THE IMPORTANT STEP** : At the Choose Destination Location, PRESS AND HOLD DOWN the CTRL key and click Next with the your mouse. The Select Program Folder dialog box will appear. (This by-passes the disk check)

9. Release the CTRL key and follow the on-screen prompts to continue installing the program.
Issue Startup.mps Not Found
Description
Solution Complete Procedure #1 first. If the issue remains, continue with Procedure #2.

Procedure #1: Checking CD

  1. After receiving the "Startup.mps not found" message, verify that the correct CD is inserted in the CD-ROM drive.
  2. With the Clue Finders™ Math Ages 9-12 v 1.0 CD in place, run the program.

NOTE: If the Clue Finders™ Math Ages 9-12 v 1.0 CD is already in the CD-ROM drive and the message appears, continue with Procedure #2.

Procedure #2: Checking CD-ROM Drive

  1. Close programs and windows and return to the desktop.
  2. Right-click My Computer and choose Properties from the drop-down menu. A System Properties window will appear.
  3. Click the Performance tab.
  4. Verify that the File System indicates 32-Bit.
  5. Click the Device Manager tab.
  6. Verify that the CD-ROM is listed in Device Manager and record the CD-ROM manufacturer and model number.
  7. Contact the manufacturer for updated drivers.
  8. If CD-ROM is not listed in Device Manager, contact the computer or CD-ROM drive manufacturer for 32-bit drivers.

NOTE: The following CD-ROM drives may be incompatible with the program or may require a driver update: Wearnes®, GoldStar®, Matshita®, Mitsumi® 4x and 8x, Liteon®, Torrisan® and NEC® 270-280 series. If your drive is listed, contact the manufacturer to receive updated drivers.

Downloads
 
System Requirements
Mac
Platform: OS 7.1
CPU: 180 MHz PowerPC
Hard Disk: 22 MB
RAM: 16 MB
CD-ROM: 4X
Monitor: 256 color
Sound Card:
Optional:
Other:  
Win
Platform: Win 95/98
CPU: Pentium 60 MHz
Hard Disk: 22 MB
RAM: 16 MB
CD-ROM: 4X
Monitor: 256 colors SVGA
Sound Card: Win-compatible
Optional:  
Other: DirectX 7

 



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Last modified:03/27/2008