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ClueFinders® Reading Adventures™ Ages 9-12 (2 CDs)
FAQs - Downloads - System Requirements

ClueFinders Reading Adventures 9-12 (2 CDs)
 
Save the Planet Millennia from the Sorceress. The ClueFinders are transported across the galaxy to rescue a dying planet from the grasp of the sorceress Malicia. Uncover the planet's secrets and collect useful clues to unlock the mystery. Beware - not all is as it appears!
FAQs
bulletMinimum System Requirements
bullet Auto-Installation Does Not Begin
bulletCD Is Not Recognized
bullet Puzzle Will Not Refresh in Jukebox Jumbler
bullet Background Installation Screen Freezes
bullet Wrong Program Name Appears on Exit
bullet"Not enough disk space" error during installation
Issue Minimum System Requirements
Description The following are the minimum system requirements needed to properly run ClueFinders® Reading Adventures™ Ages 9-12 v 1.2. If your system does not meet these requirements, you may not be able to run the program.
Solution Windows®
bulletWindows® 95/98/Me/2000/XP
bulletPentium® 166 MHz processor (or faster)*
bullet32 MB RAM*
bullet45 MB free hard drive space**
bulletSVGA display, 256 colors
bulletWindows®-compatible sound card
bulletMouse
bullet4x CD-ROM drive
bulletMicrophone (optional)
bulletMicrosoft® DirectX® 8 and QuickTime® 5 (both included on the CD)

*Requirements for the operating system may be higher.
**An additional 7 MB of disk space may be required to install Adobe® Acrobat® Reader.

Macintosh®

bulletPowerPC™ 120 MHz processor (or faster)
bulletSystem 7.5 to 9.1
bullet32 MB RAM
bullet45 MB free hard drive space*
bullet16-bit color, 13" or larger
bulletMouse
bullet4x CD-ROM drive
bulletMicrophone (optional)

*An additional 7 MB of disk space may be required to install Adobe® Acrobat® Reader.

Issue Auto-Installation Does Not Begin
Description After inserting the ClueFinders® Reading Adventures™ Ages 9-12 v 1.2 CD into the CD-ROM drive, Auto-Play does not start the installation. Installing the program manually will resolve the issue. Consult the remainder of this technical note for the procedure.

Follow the steps below for the operating system in use to complete a manual installation of the program.

Solution Windows®
  1. Place the ClueFinders® Reading Adventures™ Ages 9-12 v 1.2 CD into the CD-ROM drive.
  2. Double-click the My Computer shortcut on the Desktop. For Windows® XP, click Start and click My Computer.
  3. When the My Computer window opens, double-click the shortcut that represents the drive containing the ClueFinders® Reading Adventures™ Ages 9-12 v 1.2 CD. The installation Welcome window will open.

    NOTE: If installation Welcome window does not open and the contents of the CD are displayed instead, double-click the Play.exe file to begin the installation.
  4. Click Next and follow the prompts to complete the installation.

Macintosh®

  1. Place the ClueFinders® Reading Adventures™ Ages 9-12 v 1.2 CD into the CD-ROM drive.
  2. Double-click ClueFinders Reading. The installation window will open.
  3. Follow the onscreen instructions to complete the installation.
Issue CD Is Not Recognized
Description After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is used, CD needs cleaned, CD-ROM drive settings require changes, or the CD-ROM driver is corrupted, outdated, or the wrong one. Consult the remainder of this technical note for additional information.

By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.

Solution
  1. Verify that the correct CD is used when prompted to insert the CD.
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
  3. Click the File System button and click the CD-ROM tab.
  4. Locate Optimize Access Pattern For:.
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
  2. Verify that the most current version of the driver for the CD-ROM drive is used. Contact the computer manufacturer for additional information.
  3. Try to use a different CD in the CD-ROM drive to see if it can be read.
  4. If possible, insert the CD that is not recognized into the CD-ROM drive of another computer to see if the issue remains.
Issue Puzzle Will Not Refresh in Jukebox Jumbler
Description In the Jukebox Jumbler, after receiving five clues and electing to continue with the game, the puzzle will not refresh after inserting one of the gems. View the remainder of this technical note for the solution.
Solution To refresh the puzzle, exit and re-enter the activity. The Jukebox Jumbler will refresh the puzzle.
Issue Background Installation Screen Freezes
Description When installing the program the only window you see is the background window for the installer. Typically, this occurs after setup is finished copying files to the hard drive. Another window or dialog (e.g., registration dialog) may be hiding behind the installation background waiting for a response. Toggling to the window or dialog waiting for a response will allow you to complete the installation. View the remainder of this technical note for the procedure to toggle between screens.
Solution
  1. Press and hold down the ALT key on the keyboard.
  2. Tap the TAB key once. A menu of icons for each program that is open will appear.
    NOTE: If other programs where open while running the installation, an icon for those programs will appear as well. You may need to tap the TAB key one or more times to select the correct icon that represents the registration dialog.
  3. Release the ALT key. The Registration dialog should appear, letting you complete the installation.
Issue Wrong Program Name Appears on Exit
Description When exiting the ClueFinders® Reading Adventures™ Ages 9-12 v 1.2, the following message appears: "Do you really want to exit ClueFinders Mystery of the Missing Amulet?" View the remainder of this technical note for more information.
Solution This message is incorrect. Click Yes to exit ClueFinders® Reading Adventures™ Ages 9-12 v 1.2.
 
Issue Not enough disk space
Description
When attempting to install Madeline, Cluefinder or Reader Rabbit titles, the message "Not enough disk space" appears. I have more than enough space. (This typically occurs when attempting to install the program to a hard drive that is larger than 2 GB.)
 
Solution Follow the procedure below to install the program.

1. Place the Program CD into the CD-ROM drive. Allow time for the CD-ROM drive to start up. If auto-install begins, skip to Step 5. (If auto-run does not begin, continue with the next step.)

2. Click Start and select Run. The Run dialog box will appear.

3. Type D:\Setup.exe in the Open: field and click OK. (If the CD-ROM drive containing the CD is represented by a different letter, replace D with that letter.)

4. Click Yes to install the program.

5. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.

6. Click Yes, if you agree to the terms of the agreement.

7. **HERE IS THE IMPORTANT STEP** : At the Choose Destination Location, PRESS AND HOLD DOWN the CTRL key and click Next with the your mouse. The Select Program Folder dialog box will appear. (This by-passes the disk check)

9. Release the CTRL key and follow the on-screen prompts to continue installing the program.
Downloads
 
System Requirements
Mac
Platform: System 7.5 to 9.1
CPU: PowerPC™ 120 MHz processor (or faster)
Hard Disk: 45 MB free hard drive space**
RAM: 32 MB RAM
CD-ROM: 4X
Monitor: 16-bit color, 13" or larger
Sound Card: yes
Optional: Microphone
Other: Mouse, Speakers
Win
Platform: Windows® 95/98/Me/2000/XP
CPU: Pentium® 166 MHz processor (or faster)*
Hard Disk: 45 MB free hard drive space**
RAM: 32 MB RAM*
CD-ROM: 4X
Monitor: SVGA, 256 color
Sound Card: Win-compatible
Optional: Microphone
Other: Microsoft® DirectX® 8, QuickTime® 5,
Mouse

*Requirements for the operating system may be higher.

**An additional 7 MB of disk space may be required to install Adobe® Acrobat® Reader.



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Last modified:03/27/2008