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Cluefinders® Search & Solve Adventures (2 CDs)
FAQs - Downloads - System Requirements
 
ClueFinders Search & Solve Adventures
 
 
 
Surveying the night sky, the ClueFinders spot flashing lights beaming from an old, abandoned amusement park. It’s an SOS! Investigate in the dead of night! Learn deductive logic, ordering, sequencing, hypothesis testing, spatial reasoning, and more as you search for clues to solve the mystery.
 
 
FAQs
bullet Auto-Installation Does Not Begin
bullet256 Colors Required
bullet Incompatible Version of the RPC Stub
bulletCD Is Not Recognized
bullet"Not enough disk space" error during installation
 
Issue Auto-Installation Does Not Begin
Description  
Solution After inserting the Clue Finders™ Search & Solve Adventures™ CD into the CD-ROM drive, the Auto-Run feature of the computer does not start the installation. Installing the program manually will resolve the issue. Follow the steps below to complete a manual installation of the program.
  1. Verify that the proper CD is inserted into the CD-ROM drive.
     
  2. Click Start and select Run. The Run dialog box will open.
     
  3. Type D:\SETUP.EXE in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  4. Click OK. The installation of the program should begin.
     
  5. Follow the prompts to complete the installation.
 
Issue 256 Colors Required
Description  
Solution Clue Finders™ Search & Solve Adventures™ requires that the Colors (Windows® 98) or Color Palette (Windows® 95) setting be set to 256 Colors. (This is a minimum requirement of the program.) Following a step-by-step procedure will allow you to change the setting or to verify that 256 Colors is chosen as one of the Display Settings. Complete the following procedure to change the color settings to 256 colors.
  1. Click Start, choose Settings and then click Control Panel.
     
  2. Double-click the Display icon.
     
  3. In the Display Properties window, select the Settings tab.
     
  4. Near the bottom-left portion of the window, under Colors (Windows® 98) or Color Palette (Windows® 95), click the drop-down menu and choose 256 Colors.
     
  5. Click Apply near the bottom-right portion of the window.
     
  6. Choose Yes if asked, "Do you want to restart the computer?"
NOTE: If 256 Colors is not an available setting, contact the computer manufacturer for additional assistance and information.
 
Issue Incompatible Version of the RPC Stub
Description  
Solution When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions. Contact Microsoft®, or visit http://support.microsoft.com and search for Knowledge Base Article Number: Q259737 to resolve this issue.
 
Issue CD Is Not Recognized
Description  
Solution After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is used, CD needs cleaned, CD-ROM drive settings require changes, or the CD-ROM driver is corrupted, outdated, or the wrong one. By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
 
  1. Verify that the correct CD is being used when prompted to insert the CD.
     
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
     
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
     
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
     
  3. Click the File System button and click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For:.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  2. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
     
  3. Try to use a different disc in the CD-ROM drive to see if it can be read.
     
  4. If possible, insert the CD that is not recognized into the CD-ROM drive of another computer to see if the issue remains.
 
Issue Not enough disk space
Description
When attempting to install Madeline, Cluefinder or Reader Rabbit titles, the message "Not enough disk space" appears. I have more than enough space. (This typically occurs when attempting to install the program to a hard drive that is larger than 2 GB.)
 
Solution Follow the procedure below to install the program.

1. Place the Program CD into the CD-ROM drive. Allow time for the CD-ROM drive to start up. If auto-install begins, skip to Step 5. (If auto-run does not begin, continue with the next step.)

2. Click Start and select Run. The Run dialog box will appear.

3. Type D:\Setup.exe in the Open: field and click OK. (If the CD-ROM drive containing the CD is represented by a different letter, replace D with that letter.)

4. Click Yes to install the program.

5. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.

6. Click Yes, if you agree to the terms of the agreement.

7. **HERE IS THE IMPORTANT STEP** : At the Choose Destination Location, PRESS AND HOLD DOWN the CTRL key and click Next with the your mouse. The Select Program Folder dialog box will appear. (This by-passes the disk check)

9. Release the CTRL key and follow the on-screen prompts to continue installing the program.
 
Downloads
 
 
System Requirements
 
  Mac
Platform:   OS 7.5 or later
CPU: PowerPC™ 120 MHz processor (or faster)
Hard Disk: 30 MB free hard disk space
RAM: 32MBRAM
CD-ROM: 4x CD-ROM drive
Monitor: High-color, 16-bit graphics display
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Win
Platform:   Windows® 95/98
CPU: Pentium® 166 MHz processor (or faster)
Hard Disk: 30 MB free hard disk space
RAM: 32 MB RAM
CD-ROM: 4x CD-ROM drive (or faster)
Monitor: High-color, 16-bit graphics display
Sound Card: Win-compatible
Optional: none
Other: Microsoft® DirectX® 5 or higher

 



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Last modified:03/27/2008