1. Click Start, choose Settings and then select Control Panel.
2. Double-click the Fonts icon.
3. The fonts will appear in alphabetical order. Look for Monotype Sorts and then click once on the font so that it is highlighted.
4. Press the Delete key on the keyboard. You may have to click Yes to place it in the Recycle Bin.

Solution 2:
Your font substitutes table may be incorrect or missing. Alternately, you may be missing one of the six standard Windows® fonts.

1. Click on Start and then select Run.
2. Type WIN.INI in the Open box and press Enter.
3. Scroll through the file that appears until you locate the section labeled [FontSubstitutes].
4. Beneath the [FontSubstitutes] entry, you must have all four of the following lines:

   Helv=MS Sans Serif
   Tms Rmn=MS Serif
   Times=Times New Roman
   Helvetica=Arial

5. If any of these lines are missing, or if the entry for one of the lines varies, type in the lines exactly as they appear above.
6. Select File on the menu bar then choose Save. Now select File and then choose Exit. Restart Windows®.

Solution 3:
If your WIN.INI Font Substitutes table is correct, or if the problem persists after correcting the Font Substitutes section, either a Windows® system font is damaged, missing or one of the non-system fonts is causing a conflict.

1. Ensure that all the fonts on the right side of the Font Substitutes table (after the "=") are present in the Fonts window.
2. Look for any fonts on the left side of the table (before the "=") and delete any of these fonts (namely, Helv, Helvetica, or Times) from the Fonts window through the method described in Solution 1.

1. Double-click on the Clock at the lower-right corner.
2. Under Date & Time, change the year to the current year.
3. Click Apply at the bottom of the window and then select OK.

1. Click Start and then select Run.
2. Type "C:\Program Files\Broderbund\CIE2000D\Prefs.ini" (Including the quotation marks) and then click OK. The PREFS.INI file should now be open in the Notepad program.
3. Locate the line under [view] that reads:

   SplashFile=.\splash.spl

4. Click to the left of this line and insert a semicolon. The line should now read:

   ;SplashFile=.\splash.spl

5. Close the notepad window by clicking on the X at the top right. Click Yes to save the changes. Try Compton's® Encyclopedia 2000 Standard again. It should now run properly.

1. Click Start and then select Run .
2. Type "C:\Program Files\Broderbund\CIE2000D\Prefs.ini" (including the quotation marks) and then click OK. The PREFS.INI file should now be open in the Notepad program.
3. Look for a section named [Prefs] and you should then see a line in this section that reads:
   
   Buttonsounds=1
    
4. Click at the end of this line and press the Backspace key once. Now type the number zero (0). This line should now read:
   
   Buttonsounds=0
    
5. Close the notepad window by clicking on the X at the top right. Click on Yes to save the changes. Run Compton's® Encyclopedia 2000 Standard and the issue should now be resolved.

1. Exit Compton's® Encyclopedia 2000 Standard. (The program needs to be closed for the steps to work.)
2. Click Start, select Find and then choose Files or Folders.
3. Change the Look in line to My Computer or your local hard drive and ensure there is a checkmark in the Include Subfolders box.
4. Type search.log and then click Find Now.
5. Look for the file in C:\Program Files\Broderbund\CIE2000D. Click once on this file so that it is selected.
6. Click File on the menu bar and then select Delete. The file should now delete and the list should be clear.

1. Reinstall Windows®. In most situations Windows® will replace any missing or corrupted fonts.
2. If the corrupted fonts remain after reinstalling Windows®, you should delete the particular font that is present but not detected by the Compton's® Encyclopedia 2000 Standard and then reinstall Windows® again.

1. Click Start, select Settings and then click Control Panel. The Control Panel window will appear.
2. Double-click Fonts. The Font window will open.
3. Scroll through the list of fonts until you find the name of each font that appeared in the earlier message.
4. Click the font that appears in the message and then press the Delete button. The font will be deleted from Windows®.
5. Repeat step d until each font is deleted that appeared in the original message.
6. Click File on the menu bar and then select Close. The Font window will close.
7. Click File on the menu bar and then select Close. The Control Panel window will close.

3. Reinstall Windows®. Run Compton's® Encyclopedia 2000 Standard and the issue should be resolved.