First, if you are aware of a running program and how to close it normally, please do so.

For the remaining programs:

1. Click File.
2. Select Run.
3. Type taskman in the text box.
4. Click OK.

The only program that needs to be running is Program Manager. Any other programs listed there may interfere with a program you'd like to run. To end a program:

1. Select it by clicking on it once.
2. Click the End Task button.
3. Do this for each item, other than Program Manager.
   Once you have finished, you can click the Cancel button to close the Task Manager.

In order to completely disable Windows 3.1 programs from loading at startup:

1. Click File on the Program Manager menu.
2. Select Run.
3. Type win.ini in the text box.
4. Click OK
5. This will open win.ini in notepad.
6. Find the lines that start with the following:

   1. load= ...
   2. run= ...

7. They should be near the top of the file.
8. In order to disable programs these lines are running:
   1. Type a semicolon in front of those two lines.
   2. So now they should look like:
      1. ;load= ...
      2. ;run= ...
   3. Save and close the file.
   4. Restart Windows.

Simply remove the semicolons to have those programs launch at startup once more.

Disable 3rd party applications running in the background (windows 95 and 98  only)

1.      Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.

2.      This will bring up the Close Program window.

This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

3.      Click once to highlight the first program listed.

4.      Hit the End Task button

Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:

1. Click Start then Run.
2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
4. Take note of which items are checked and which are not. You may want to jot this down.
5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
6. Click OK. When you are prompted to restart, click Yes

Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:

1. Click Start then Run
2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
4. Click OK. When you are prompted to restart, click Yes

This will restart your computer with all the background applications re-enabled.

Disable 3rd party applications running in the background (windows 2000 or XP only)

Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

1. To temporarily close any extra applications and services running in the background in Windows 2000:

1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
3. Click the Applications tab. This will list programs currently running on your system

4. Hold down the Ctrl key on the keyboard and click each program to highlight it.

5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.

6. Now click the Processes tab. Click the bar that says User Name to sort the list.

7.  Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

2. To prevent some applications from loading during startup in Windows 2000:
To prevent some applications from loading during startup in Windows 2000:


NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer

1. Click Start.
2. Click Programs.
3. Click Startup. The programs listed in this menu start automatically at boot.
4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete

Next time you restart, these applications will not run.

You may still want to close out extra programs and processes by following the procedures outlined above in step 1

 

3. To temporarily close any extra applications and services running in the background in Windows XP:

1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
3. Click the Applications tab. This will list programs currently running on your system

4. Hold down the Ctrl key on the keyboard and click each program to highlight it.

5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.

6. Now click the Processes tab. Click the bar that says User Name to sort the list.

7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
    

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:

1. Click Start then Run
2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.

4. Click the Disable All button to uncheck these items.

5. Click OK. When you are prompted to restart, click Yes
    

   Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:

1.      Click Start then Run

2.      In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.

3.      On the General tab, click the dot next to Normal Startup

4.      Click OK. When you are prompted to restart, click Yes

This will restart your computer with all the background applications re-enabled.

Update the sound drivers on your system (windows 3.1 only)

If you're not sure what sound card is installed in your computer, you will need to consult your hardware documentation or contact your hardware manufacturer directly. To find the latest Windows 3.1 driver for your sound card, go to the manufacturer's web site or contact them by phone or email.

Their web site should have a support section or a driver section where you may be able to find drivers for your particular sound card.

Follow the instructions on the manufacturer's web site to obtain and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

Update the sound drivers on your system (windows 95, 98, 2000, XP)

First determine what type of sound card you have. To do this:

1.Click Start
2.Click Run
3.In the box type DXDIAG
4.Click OK. This will bring up the DirectX Diagnostic Tool
5.When the tool finishes loading, click the Sound tab.

In the Device section, next to Name is the name of your device. You may want to write this down.
The Manufacturer is the company that manufactured your sound card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

Update the video drivers on your system (windows 3.1 only)

First, determine the manufacturer and model of your video card:

1. Click File on the Program Manager menu.
2. Select Run
3. Type msd into the text box.
4. Click OK
5. After MSD scans your system, you will be presented with a number of categories.
6. Press the V key to select the "Video" section.
7. Write down the info from the following lines:
   1. Manufacturer
   2. Model
   3. Video Bios Version
8. Press Enter to exit the video section
9. Press F3 to exit MSD

To find the latest driver for your video card, go to the manufacturer's web site or contact them by phone or email.

Their web site should have a support section or a driver section where you may be able to find drivers for your particular video card using the information you noted from above.

Follow the instructions on the manufacturer's web site to obtain and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

Update the video drivers on your system (windows 95, 98, 2000, XP)

First determine what type of video card you have. To do this:

1. Click Start

2. Click Run

3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool

4. When the tool finishes loading, click the Display tab.

In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

Update the DirectX version on your system

Take a look at the under side of the CD and inspect for any fingerprints, dust, etc. If the CD does look dirty try cleaning via one of the following:

1. Use a CD cleaning kit (available at most computer stores)
2. Wash it with lukewarm water and mild dish soap solution. Rinse it completely, and then dry it with a soft cotton cloth (or anything that won't scratch the CD or leave debris). Once the CD is dry, try the game again.
   Notice: If you do this, Make sure that you do not scratch the CD or put it into your system while still wet or damage may result.

1. Alt + PrintScreen : Screen capture that can be pasted into a bmp program.
2. S : Save the game. You'll be presented with the Save Game screen, and the cursor will turn into a small snapshot of your game. Move the snapshot to a slot and click the mouse button, then type in a name for your game and press Enter to save the game and return. Use the snapshot to click the large arrow in the corner of your screen to exit without saving.
3. L : Load a game. You'll be presented with the Load Game screen. Just click on a previously stored snapshot, and you will be returned to the game at the point you were at when the game was saved. Click the large arrow in the corner of your screen to exit without loading.
4. Spacebar : Pauses the game, and opens the Game Options dialog box. To continue, just click the Play button.
5. Alt + F4 : Quit the game.
6. Esc : Fast-forward through the current cutscene.
7. Period : Same as the Esc key, but skips only the current character's line, not the entire scene
8. F1 : Displays help documentation.
9. Shift + F5 : Toggles the game between running full-screen or in a window.
10. Shift + F7 : Increases the size of the game display if your screen resolution is 1280x1024 or higher. If the game display has already been expanded, Shift + F7 will toggle the display size back to normal.

1. In Program Manager, double-click on your Main group.
2. Double click on the Windows Setup icon.
3. Choose Options then Change System Settings.
4. Select the proper 256-color driver for your video card.

1. Click File
2. Click Run
3. Type into the dialog box hegames.ini
4. Click OK
5. Under the [Freddi2] section, find the line ShowStartupAgain=1
6. Change the line so that it says: ShowStartupAgain=0 instead.
7. Close the window, and save when prompted

1. Click File
2. Click Run
3. Type HEGAMES.INI into the Run box and click OK.
4. Scroll down in this file and find the section heading that reads [Freddi2] or [FreddiCHSH]
5. Delete this line and each line below it, until you reach the next square-bracketed heading. DO NOT DELETE THAT HEADING!.
6. Click the File menu
7. Click Exit
8. When asked if you want to save your changes, click Yes.

1. Launch the game.
2. Press the Spacebar and choose Options
3. Choose Print setup
4. Do not change any settings, simply click OK

1. Click File
2. Click Run
3. Type into the dialog box hegames.ini
4. Click OK
5. Under the [Freddi2] section.
6. Add the following new line to this section: TextOn=1.
7. Close the window, and save when prompted.

1.      Click Start
2.      Click Ru
3.      Type HEGAMES.INI into the Run box and click OK.
4.      Scroll down in this file and find the section heading that reads [Freddi2] or [FreddiCHSH]
5.      Delete this line and each line below it, until you reach the next square-bracketed heading. DO   NOT DELETE THAT HEADING!.
6.      Click the File menu
7.      Click Exit
8.      When asked if you want to save your changes, click Yes.

1.      Uninstall the game using Add or Remove Programs

1.      Click Start
2.      Click Run
3.      Type control
4.      Click OK
5.      Double-click Add or Remove Programs
6.      Click the name the program you wish to remove
7.      Click the Remove button and follow the on screen instructions

2.      Insert the installation CD and follow the on screen instructions or follow the installation instructions in the documentation for the program.

To check multimedia properties in Windows 95:

1. Click Start.
2. Click Settings.
3. Click Control Panel.
4. Double-click the Multimedia icon.
5. Click the Audio tab.
6. Make sure that the Preferred Device listed under Playback reflects your actual soundcard. Make sure it is not set to Game Compatible Device. If you have multiple options, you may want to try the game with each one.
7. Put a check next to Use only preferred devices
8. Click OK.