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Please try the following to install on Windows 95:
1. Clean the
CD ( I know it sounds silly but most problems are caused by a dirty
CD). To clean the CD, spray the shiny side of the CD with some glass
cleaner . Wipe the CD with a soft, lint free cloth (like an old
T-shirt) from the inside edge to the outside edge in straight lines
(like bicycle spokes).
2. Close all
programs running in the background. To do this hold down (CTRL) and
(ALT) and press (Delete). A close program box should come up
3. Select any
thing that is NOT explorer or Systray and click the "End Task"
button Note: Some programs will pop up with another box that reads
"Program Not Responding", simply click the "End Task" button on that
box as well. Note: While the "Close Program" box is up, pressing
(CTRL+ALT+DEL) will cause the system to reboot, be careful not to do
this.
· Note: You
can only select one item at a time. You will need to repeat steps 2
and 3 until only Explorer and Systray remain.
4. Please try
to install the program. Insert the cd in your CD-Rom if the install
does not automatically start. Double Click on the My Computer icon
on your desktop
Double
Click on your CD-Rom drive in the window that appears
One of 2
things may happen:
a. The
setup will start
b. A
window will open showing all the folders and files on the CD
If this
happens look for the setup.exe file at the bottom of the list
(it will
have a computer screen icon) and double click on it
Please try the following to install on Win98/ME:
1. Clean the
CD ( I know it sounds silly but most problems are caused by a dirty
CD). To clean the CD, spray the shiny side of the CD with some glass
cleaner. Wipe the CD with a soft, lint free cloth (like an old
T-shirt) from the inside edge to the outside edge in straight lines
(like bicycle spokes).
2. Click
Start / Run
3. Type in
the run command line MSCONFIG and press OK.
4. You will
see a box titled System Configuration Utility. Under General Click
on Selective Start-up. Make sure that everything is unchecked except
process system.ini. Then click OK. Your computer will then want you
to restart it.
5. After your
computer has restarted Hold down (CTRL) and (ALT) and press
(Delete). A close program box should come up
6. Select any
thing that is NOT Explorer and click the "End Task" button
· Note: Some
programs will pop up with another box that reads "Program
Not
Responding", simply click the "End Task" button on that box as well
· Note:
While the "Close Program" box is up, pressing (CTRL+ALT+DEL) will
cause the system to reboot, be careful not to do this.
· Note: You
can only select one item at a time. You will need to repeat steps 5
and 6 until only Explorer remains.
7. Please try
to install the program. Insert the cd in your CD-Rom if the install
does not automatically start. Double Click on the My Computer icon
on your desktop. Double Click on your CD-Rom drive in the window
that appears
One of 2
things may happen:
a. The
setup will start
b. A
window will open showing all the folders and files on the CD
If this
happens look for the setup.exe file at the bottom of the list
(it will
have a computer screen icon) and double click on it
8. You will
need to restart you computer in normal mode again
9. Click
Start / Run
10. Type in
the run command line MSCONFIG and press OK.
11. This time
click on Normal start-up and click OK. Your computer should restart
in normal mode.
Please
try the following to install on XP:
Click on
Start. Click on My Computer
Click on the
CD/DVD drive that has the CD in it. You should get a list of files
on the disc.
Put your
mouse pointer over SETUP to highlight it and RIGHT click once with
the RIGHT button of your mouse
Click on
Properties in the Menu that appears
Click on the
Compatibility Tab at the Top
Put a check
mark next to Run in Compatibility Mode for Windows 95, and put a
check mark
next to Run in 256 colors
Click Apply &
OK
Now
double-click the SETUP program to begin the installation of the
program in compatibility mode.
1. Clean the
CD ( I know it sounds silly but most problems are caused by a dirty
CD)
· To clean
the CD, spray the shiny side of the CD with some glass cleaner. Wipe
the CD with a soft, lint free cloth (like an old T-shirt) from the
inside edge to the outside edge in straight lines (like bicycle
spokes).
2. Close all
programs running in the background. If you have an anti-virus
program you may want to disable it during the install as it may
cause interference with the install.
3. Please try
to install the program. Insert the cd in your CD-Rom if the install
does not automatically start
Click on
Start
Click on
the My Computer
Double
Click on your CD-Rom drive in the window that appears
One of 2
things may happen:
a. The
setup will start
b. A
window will open showing all the folders and files on the CD
If this
happens look for the setup.exe file at the bottom of the list
(it will
have a computer screen icon) and double click on it
Title:Basics (Mac) Please try the following:
1. Clean the
CD. To clean the CD, spray the shiny side with some Windex. Wipe the
CD with a soft, lint free cloth (like a T-shirt material) wipe from
the inside edge to the outside edge in straight lines (like bicycle
spokes).
2. Put the CD
in the CD-rom and a window will appear, drag the (name of the
program)Folder from the window to your desktop
3. Double
click on the folder you put on your desktop, then Double Click on
the icon for the program in the window that appears
4. If this
does not work Drag the Folder for the program from your desktop to
the trash
5. Double
click on your Hard drive, then System Folder, then Preferences
folder. If you see anything that says (Name of the Program) Prefs or
(Name of the Program) Users drag it to the trash
6. Close all
windows get back to the desktop and click on the Apple, then Control
Panels, then Extensions Manager
7. At the top
of the screen click on the arrows next to My Settings, scroll up and
click on MAC Base OS ?
8. Restart
your computer
9. Put the CD
in the CD-Rom and a window will appear, drag the (Name of the
Program)Folder from the window to your desktop
10.Double
click on the folder you put on your desktop, then Double Click on
the icon for the program in the window that appears |
