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Kid Pix Studio Deluxe 3
FAQs - Downloads - System Requirements
 
Kid Pix Deluxe 3
 
 
 
Kid Pix Deluxe 3 provides the perfect environment for children’s exploration, self expression, and pride of accomplishment. Kids can create unique art, add special effects, import photos or movies, and produce slide shows. It’s easy, too!
 
FAQs
bullet Adding QuickTime™ Movies
bullet QuickTime™ Movie Sounds Do Not Play
bullet Pronunciation Is Incorrect Using Say It This Way Feature
bullet Stamp Folder Titles Do Not Match Content
bullet Too Many Objects…Please Flatten or Delete
bullet Box Around Object is Too Big
bullet Sounds: Adding, Importing and Removing
bullet Error #4 in Opening Recording Device...
bullet South Carolina Background Map Is Missing (Windows®)
bullet Windows® XP Compatibility
bullet Text to Speech Feature Does Not Work
bullet Can't find QuickTime's JPEG compressor
bullet Kid Pix® Movies Do Not Play
bullet Compatibility with Kid Pix Studio™ Deluxe
bullet Accessing the Menu Bar
bullet Delete a User Name from Sign-In List
bullet Importing Graphics and Backgrounds
bullet Opening a Saved Picture
bullet South Carolina Background Map Is Missing (Macintosh®)
bullet Add a .JPG, .BMP. or .GIF Image to a Slide Show
bullet Cannot Choose a Different Printer
bullet Freezes When Using Backgrounds
bullet Project Does Not Open When Double-clicked
bullet QuickTime Software Failed to Load...
bullet Complete Upload Failure (Macintosh®)
bullet Resolution Setting Not Restored (Windows®)
bullet Portrait Orientation Not Available When Printing
bullet Runtime Error! When Using E-Mail Feature
bullet Upload Process Freezes or Is Slow
bullet Program Locks when Adding Sound (Windows® XP)
bullet Letters Display When Using Arrow Keys
bullet KidPix 3 Has Encountered a Problem (Windows® XP)
bullet Accessing the User Guide
bullet Printer Is Unavailable in Classic Mode on Mac OS® X
bullet Stamps Skip or Move Slowly (Windows®)
bullet Black Bar on Printout (HP® LaserJet 5)
bullet Display Is Upside Down
bullet KidPix 3 Has Generated Errors and Needs to Close
bullet An Error Occurred While Saving the File
bullet The Operation Could Not Be Completed (Mac® OS X)
bullet Macintosh® Extensions Required
bullet Installing Kid Pix® Deluxe 3
bullet Uninstall Kid Pix® Deluxe 3
bullet Desktop Resolution Not Restored Upon Exit
 
Issue Adding QuickTime™ Movies
Description  
Solution Kid Pix® Deluxe 3 includes 12 QuickTime™ movies that can be added to your projects. Completing a short list of instructions will help you enhance your projects with these QuickTime™ movies. To add QuickTime™ movies to your projects, follow these instructions:
 
  1. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive. Close any window that may open and return to the desktop.
     
  2. Launch Kid Pix® Deluxe 3.
     
  3. Click the Add Menu.

    NOTE: If the Add Menu is not visible, place the mouse pointer near the top to the screen until the menu bar appears. (You can also press the F10 key on the keyboard.)

     
  4. Select Add Movie. The Add Movie window will appear showing a list of the 12 QuickTime™ movies.

    NOTE: If no movies are listed in the Add Movie window, verify that the Look in field shows the Kid Pix® Deluxe 3 CD. Change this if necessary. After changing the field to show the Kid Pix® Deluxe 3 CD, click the QT Movies folder that appears. This will open and show the list of 12 QuickTime™ movies.

     
  5. Select a movie by clicking on it.
     
  6. Click Open. The movie should appear on your page.
 
Issue QuickTime™ Movie Sounds Do Not Play
Description  
Solution After installing Kid Pix® Deluxe 3 on a Windows NT® operating system, the sound attached to the QuickTime™ movies may not play. When Kid Pix® Deluxe 3 is installed on a Windows NT® operating system, you may not be able to hear sounds associated with imported QuickTime™ movies. This is a limitation of the program. However, you will be able to view the movie.
 
Issue Pronunciation Is Incorrect Using Say It This Way Feature
Description  
Solution The Say It This Way feature allows you to tell Kid Pix® how to pronounce certain words when using the Text To Speech tool. However, once the pronunciation of a word is changed, you will need to follow these instructions to remove or cancel the changes. Complete the following steps.

NOTE: The procedure that follows will delete ALL of the pronunciation changes you have made, not just the word that is pronounced incorrectly.
 
  1. Close programs and return to the desktop.
     
  2. Double-click the My Computer icon.
     
  3. Double-click the C: (or hard drive) icon. This is the default drive chosen during the installation. If you have installed the program in an alternative location, or if a different letter represents your hard drive, make the appropriate changes to locate the program.
     
  4. Double-click the Program Files folder.
     
  5. Double-click the Broderbund folder.
     
  6. Double-click the Kid Pix Deluxe 3 folder.
     
  7. Double-click the Users folder.
     
  8. Double-click the folder with your user name.
     
  9. Locate the words.dic file.
     
  10. Drag the words.dic file to the Recycling Bin. This will remove all the pronunciation changes from the Kid Pix® application.
 
Issue Stamp Folder Titles Do Not Match Content
Description  
Solution After installing and using Kid Pix® Deluxe 3, the titles created for the stamp folders no longer match the contents of those folders. Corrupt files cause this issue. Uninstalling and reinstalling Kid Pix® Deluxe 3 using the Full installation option should resolve the issue. If you don’t have room on your hard drive to complete a full installation, the issue can be resolved by logging on as a new user and creating a new user name, or by deleting your "My Stamps" folder. Complete the procedures below as needed to resolve the issue.

Solution #1: Uninstall and Reinstall the Program
  1. If you have adequate hard drive space, close all programs and uninstall Kid Pix® Deluxe 3. After completing the process, reinstall Kid Pix® Deluxe 3 choosing the Full installation option. When the installation is complete, launch and use the game.
  2. Solution #2: Creating a New User Name
  3. Log on as a new user by creating a new user name. Continue to use the program.
  4. Solution #3: Deleting the My Stamps Folder

    NOTE: This procedure will resolve the problem associated with the corrupted library folder names, but will also remove all the edits and changes you have made to the stamps.
     
  5. Close programs and return to the desktop.
     
  6. Double-click the My Computer icon.
     
  7. Double-click the C: (or hard drive) icon.

    NOTE: The letter C represents the default drive chosen during the installation. If you have installed the program in an alternative location, or if a different letter represents your hard drive, make the appropriate changes during the remainder of this procedure to locate the program.

     
  8. Double-click the Program Files folder.
     
  9. Double-click the Broderbund folder.
     
  10. Double-click the Kid Pix Deluxe 3 folder.
     
  11. Double-click the Users folder.
     
  12. Locate the My Stamps folder.
     
  13. Drag the My Stamps folder to the Recycling Bin.
     
  14. Launch the program.
 
Issue Too Many Objects…Please Flatten or Delete
Description  
Solution While inserting animations in Kid Pix® Deluxe 3, you may receive the following message: "Too many objects on page. Please flatten or delete." Reducing the number of objects or flattening those objects should resolve the issue. This technical note describes how to proceed. Follow the instructions below to flatten objects.

NOTE: When an object is flattened, it becomes part of the background. Once flattened, the animation for that object will not play. Clicking the "Undo Guy" will remove the last change that was made.
 
  1. With your project on the screen, choose the object that you would like to flatten.
     
  2. On the top menu bar, click the Toolbox option.
     
  3. Choose the Flatten option.
     
  4. Select either "Selected" or "All" for the object to be flatten.
     
  5. Click OK. The selected objects will be flattened.
 
Issue Box Around Object is Too Big
Description  
Solution After installing and using Kid Pix® Deluxe 3, you notice that the box around the object appears too large. The box is needed to accommodate the full spectrum of the animation. When played, the animation will use the entire space of the box. Continue to use the program as normal.
 
Issue Sounds: Adding, Importing and Removing
Description  
Solution Sound from the Kid Pix® Deluxe 3 Sounds library, an imported sound file or your own recorded sound can be added to a slide. Consult the remainder of this technical note for additional information and the procedure. Complete the steps below to add a sound to a slide.

NOTE: Once a recorded sound has been saved, or the sound has been imported, it is added to the My Sounds folder in the Sounds library.

Adding a Sound
 
  1. Launch Kid Pix® Deluxe 3 and open a slide.
     
  2. Click the Sound button (resembles a horn with a musical note on it) to open the Sounds library.
     
  3. Choose a category and scroll through the sounds.
     
  4. Click a sound to hear it. (The sound will continue to play. Click somewhere on the screen away from the file to stop the sound.)
     
  5. Drag the desired sound onto the picture to add it. (Click Play to hear the sound.)
     
  6. After adding the sound to the slide, click Save to apply the change.
Removing a Sound
  1. Open a picture. (If applicable, click Stop if the picture is playing.)
     
  2. Click No Sound in the Sound tray.
Importing a Sound
  1. Click Add in the menu bar and click Import Sound.
     
  2. Navigate to the sound file and click it once to select it.

    NOTE: For Windows®, choose a WAV file. For Macintosh®, choose an AIFF file.

     
  3. To add this sound to the My Sounds library, check the Add to Library check box.
     
  4. Click Open to add the sound to the picture.
 
Issue Error #4 in Opening Recording Device...
Description  
Solution When attempting to record a sound, the following error appears: "Error #4 in opening recording device in RecordObject::Init()." A sound card acceleration setting generally causes this error. Lowering the sound card acceleration setting should allow the sounds to operate normally. Complete the following steps to lower the hardware acceleration for the sound card.
 
  1. Close programs and all windows and return to the desktop.
     
  2. Click Start, choose Settings and select Control Panel.
     
  3. Double-click the Multimedia icon.
     
  4. Under the Recording section, click the Advanced Properties button.
     
  5. Move the Hardware Acceleration slider bar to the None setting using the following steps:
  1. Position the mouse pointer on the slider bar.
     
  2. Click once and hold the mouse button down.
     
  3. Move the slider bar to the left by moving the mouse.
     
  4. When the slider bar is set to the None position, release the mouse button.
  1. Click on Apply.
     
  2. Click OK.
     
  3. Click OK.
     
  4. Record a sound (or use the sound art) in Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue South Carolina Background Map Is Missing (Windows®)
Description  
Solution While accessing the United States backgrounds in Kid Pix® Deluxe 3, you notice that the South Carolina background map is missing. A download is available that contains all of the United States background maps, including South Carolina. Consult the remainder of this note for the download. Continue with the procedures that follow to download the file.

NOTE: Kid Pix® Deluxe 3 must be installed using the Full Install option for the download file to function as designed. Consult the information that follows to determine which installation option was used when the program was initially installed and then proceed as instructed.

Determining Initial Installation Option
  1. Minimum Install Option (85 MB): If you are prompted to insert the program CD when launching Kid Pix® Deluxe 3, the Minimum Install option was initially chosen when the program was installed. Click Uninstall and Reinstall the Program to continue.

     
  2. Full Installation Option (330 MB): If you can launch and use the program without inserting the program CD, the Full Install option was initially chosen when the program was installed. Complete the procedure under the Download the US Backgrounds Update heading below.
Uninstall and Reinstall the Program

NOTE: If a minimum installation was performed when Kid Pix® Deluxe 3 was installed, the program must be uninstalled and reinstalled using the Full Install option. (Required hard drive space is 330 MB for the Full Install option.) Check the available hard disk space before uninstalling and reinstalling Kid Pix® Deluxe 3. If the required free hard disk space is not available, free up the required space if possible.

If you are unable to increase the available space to accommodate the full installation of the program, continue to use the program as currently installed. The program must be fully installed for the download to function as designed.
  1. Close all programs and return to the desktop.
     
  2. Click Start, select Programs (or All Programs), choose Kid Pix Deluxe 3 and click Uninstall Kid Pix Deluxe 3.
     
  3. Click Yes to uninstall Kid Pix® Deluxe 3. Follow the prompts to complete the uninstall.
     
  4. Once the uninstall is complete, place the Kid Pix® Deluxe 3 CD into the CD-ROM drive. AutoPlay will launch the Kid Pix® Deluxe 3 Setup.
     
  5. Click Install to begin the installation.
     
  6. Follow the onscreen prompts, selecting the Full Installation option (which requires 330 MB of hard drive space) to complete the installation.
     
  7. Once the installation is complete, close all programs and follow the procedure below to download and install the US Backgrounds Update.
Download the US Backgrounds Update
 
  1. Scroll down to the Associated Downloads section of this technical note.
     
  2. Click the KidPix3Update.exe file to begin the download process. The Software Update Details window will appear.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, if you agree to all terms and Conditions of the License Agreement. The Software Update Instructions will appear.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
 
Issue Windows® XP Compatibility
Description  
Solution When attempting to launch Kid Pix® Deluxe 3 on a system running Windows® XP, this message appears: "This version of Kid Pix Studio Deluxe v.3.0 has a known compatibility issue with speech functionality when used with this version of Windows. To run the program, click Continue. For more information, click Details." An incorrect interpretation of data during the installation causes this issue. Installing the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD should resolve the issue. Consult the data that follows for additional information and a resolution. Kid Pix® Deluxe 3 relies on SAPI 4.x for speech functionality. Windows® XP is packaged with a later version (SAPI 5.0). The Kid Pix® Deluxe 3 installer interprets Windows® XP as Windows NT®. Since Windows NT® ships with the proper speech.dll component, the installer skips this part of the installation process. Because Windows® XP does not ship with speech.dll installed, the Text to Speech feature of Kid Pix® does not work.

Follow the procedure below to install the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD.
 
  1. Place the Kid Pix® Deluxe 3.0 CD into the CD-ROM drive.
     
  2. Close all programs and windows and return to the desktop.
     
  3. Click Start and select Run. The Run dialog box will appear.
     
  4. Type X:\INSTALL\DATA\SPCHAPI.EXE in the Open: field. (Replace X with the correct drive letter that represents the CD-ROM drive containing the Kid Pix® Deluxe 3.0 CD.)
     
  5. Click OK. This will install Microsoft® Speech API 4.0 to the C:\Windows\Speech folder.
     
  6. When the file copy is complete, click Start and select Shut Down.
     
  7. Select the option for Restart and click OK to restart.
     
  8. When the restart is complete, log into Windows® as a user with Administrator rights.

    NOTE: On a system running Windows® XP, you must be logged into Windows® as a user with Administrator rights to use all of the features of Kid Pix® Deluxe 3.

     
  9. Open and use Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue Text to Speech Feature Does Not Work
Description  
Solution After installing Kid Pix® Deluxe 3, the Text to Speech feature does not work. This issue typically results when specific data is incorrectly interpreted during the install process. Installing the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD should resolve the issue. Consult the data that follows for additional information and a resolution. Kid Pix® Deluxe 3 relies on SAPI 4.x for speech functionality. Windows® XP is packaged with a later version (SAPI 5.0). The Kid Pix® Deluxe 3 installer interprets Windows® XP as Windows NT®. Since Windows NT® ships with the proper speech.dll component, the installer skips this part of the installation process. Because Windows® XP does not ship with speech.dll installed, the Text to Speech feature of Kid Pix® does not work.

Follow the procedure below to install the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD.
 
  1. Place the Kid Pix® Deluxe 3.0 CD into the CD-ROM drive.
     
  2. Close all programs and windows and return to the desktop.
     
  3. Click Start and select Run. The Run dialog box will appear.
     
  4. Type X:\INSTALL\DATA\SPCHAPI.EXE in the Open: field. (Replace X with the correct drive letter that represents the CD-ROM drive containing the Kid Pix® Deluxe 3.0 CD.)
     
  5. Click OK. This will install Microsoft® Speech API 4.0 to the C:\Windows\Speech folder.
     
  6. When the file copy is complete, click Start and select Shut Down.
     
  7. Select the option for Restart and click OK to restart.
     
  8. When the restart is complete, open and use Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue Can't find QuickTime's JPEG compressor
Description  
Solution When using Kid Pix® Deluxe 3, the following message appears: "Can't find QuickTime's JPEG compressor." This error is typically caused when versions of QuickTime® conflict with one another. A full installation of the current version of QuickTime® will help resolve the issue. Consult the remainder of this technical note for additional information. The current version of QuickTime® is available at www.apple.com. Follow the download and installation instructions located on the Download page.

NOTE: When installing QuickTime® you may have an option for an installation type (i.e., Minimum, Recommended or Custom). Choose the Recommended installation option when installing.
 
Issue Kid Pix® Movies Do Not Play
Description  
Solution When attempting to view a Kid Pix® movie, QuickTime® launches but does not play the movie. This issue occurs when specific versions of QuickTime® 5 are in use. Updating to the latest version of QuickTime® should resolve this issue. Perform the steps that follow to update QuickTime®.
  1. Navigate to or click http://www.quicktime.com to access the latest version of QuickTime®.
     
  2. At the site, click the Download button near the top of the window.
     
  3. Complete the required information and select the operating system and language to download.
     
  4. Click the Download QuickTime button to begin the download.
     
  5. After the file has downloaded, follow the prompts and continue to the Choose Installation Type screen.
     
  6. In the Choose Installation Type screen, select Custom and click Next.
  7. Follow the on-screen prompts to complete the installation.
 
Issue Compatibility with Kid Pix Studio™ Deluxe
Description  
Solution After installing Kid Pix® Deluxe 3, you want to open in Kid Pix® Deluxe 3, pictures and projects (e.g., a SlideShow) that were created using Kid Pix Studio™ Deluxe. Generally, these two programs are not compatible with one another. However, you may be able to use some of your Kid Pix Studio™ Deluxe creations in Kid Pix® Deluxe 3. Consult the remainder of this technical note for more information. Kid Pix® Deluxe 3 is not an upgrade of Kid Pix Studio™ Deluxe. However, some Kid Pix Studio™ Deluxe creations may be used in Kid Pix® Deluxe 3 in the following manners:
  1. Save a picture created in Kid Pix Studio™ Deluxe as a .bmp file and then import it into Kid Pix® Deluxe 3.
     
  2. Re-create a favorite Kid Pix Studio™ Deluxe SlideShow by importing the individual pictures (as .bmp files) into Kid Pix® Deluxe 3. Then, use these images to create a new SlideShow in Kid Pix® Deluxe 3.
     
  3. If Kid Pix Studio™ Deluxe is used on a Macintosh® computer, save a SlideShow as a QuickTime® movie and then import it to a page in Kid Pix® Deluxe 3. The QuickTime® movie will play within the Kid Pix® Deluxe 3 page.
 
Issue Accessing the Menu Bar
Description  
Solution The menu bar in Kid Pix® Deluxe 3 does not automatically display while working in the program. At times, it may be necessary to access the menu bar to perform certain functions in the program, such as importing a background or sound, exporting pictures or slideshows, and sending pictures by e-mail. View the remainder of this note for information that describes how to access the menu bar in Kid Pix® Deluxe 3. Follow the procedure below to access the menu bar in Kid Pix® Deluxe 3.
 
  1. While in Kid Pix® Deluxe 3 (either in the Paint Zone or SlideShow screen), move the mouse to position the pointer at the top-left portion of the screen (where the screen is black). The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.

    NOTE: The Menu bar is also revealed by pressing and releasing the ALT key on the keyboard.

     
  3. With the Menu bar visible, move the mouse to position the pointer over the desired menu option (i.e., File, Edit, Add, Toolbox, Controls, Email, Small Kids Mode or Help).
     
  4. Click the desired menu option (i.e., New, Open, Save As, etc.).
NOTE: A description of each menu option is available in the User Guide beginning on Page 91. To access the Users Guide follow the steps above and click the View User Guide Help menu option.

Adobe® Acrobat® Reader (included on the Kid Pix® Deluxe 3 CD) must be installed to view the User Guide.
 
Issue Delete a User Name from Sign-In List
Description  
Solution User names can be deleted from the sign-in list by completing the steps presented in this technical note. NOTE: Deleting a name from the sign-in screen also deletes all saved projects and data created under that name. The deleted name can be added and used again; however, this will not recover the projects and data.

To delete a name from the sign-in list, complete the following steps:
  1. Open Kid Pix® Deluxe 3.
     
  2. Type kidpixadmin into the "Enter your name here" field.
     
  3. Press ENTER on the keyboard. The following three options will appear on the right side of the screen: Done, Add and Delete.
     
  4. Click once on a name in the list to select it and click Delete.
     
  5. Click Done when all unwanted name or names have been deleted. The deleted names will no longer appear in the sign-in list.
NOTE: After the name is deleted and before clicking GO to enter the program, verify that the correct name is entered in the Enter your name here: field.
 
Issue Importing Graphics and Backgrounds
Description  
Solution While working in Kid Pix® Deluxe 3, you want to import a graphic or background from the hard drive or other media into the program. The remainder of this technical note describes the procedure. Follow the procedure below to import a graphic or background into Kid Pix® Deluxe 3.

NOTE: Kid Pix® Deluxe 3 will import the following graphic or background file types: Bitmap (*.bmp), JPEG (*.jpg, *.jpeg), GIF (.gif) or Macintosh® Picture (*.pic, *.pict).
 
  1. While in the Paint Zone portion of Kid Pix® Deluxe 3, position the mouse pointer at the top-left portion of the screen where the screen is black. The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.
     
  3. Move the mouse to position the pointer over the Add menu option and click Add Graphic (to import a graphic) or Import Background (to import a background) from the menu that appears. The Add Graphic (or Import Background) window will open.
     
  4. Click the down arrow button to the right of the Files of type: field and select the file type for the desired graphic (or background) to import (i.e., *.bmp, *.jpg, .gif or *.pic).
     
  5. Using the Look in: field, navigate to the drive and location of the desired graphic (or background) and click once on the file name to select it. A preview of the selected graphic file may appear in the Preview: box.

    NOTE: To the right of the preview box is a list of four options describing how the graphic or background will appear when added (or imported) to the current picture. By default, Center at Original Size will be selected if adding a graphic and Shrink/Stretch to fill Canvas will be selected if importing a background. If needed, select another option. The preview to the left may change.

     
  6. Click OK. The graphic or background selected in Step 5 will appear on the current picture in the Paint Zone. If a graphic was added, adjust the graphic as needed.
NOTE: After adding a graphic (or importing a background) to a picture in Paint Zone, the picture can be saved and added to a slide show in the Slide Show screen.
 
Issue Opening a Saved Picture
Description  
Solution While in the Paint Zone of Kid Pix® Deluxe 3, you want to open a picture that was previously created and saved using the Kid Pix® Deluxe 3. Consult the remainder of this technical note for the procedure. Follow the procedure below to open a picture in Kid Pix® Deluxe 3.

NOTE: The procedure below describes how to open a picture in the Kid Pix File (*.kpx) format. To import a picture in another format (i.e., *.bmp, *.jpg, *.gif or *.pic), click or go to Technical Note ID: 29457 for the procedure to import a picture.
 
  1. While in the Paint Zone portion of Kid Pix® Deluxe 3, position the pointer at the top-left portion of the screen where the screen is black. The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.
     
  3. Click File in the Menu bar and click Open. The Open Picture window will open.
     
  4. Navigate to the drive and location of the desired picture and click once on the file name to select it. A preview of the selected picture may appear in the Preview: box.
     
  5. Click OK. The picture selected in Step 4 will open in the Paint Zone.
 
Issue South Carolina Background Map Is Missing (Macintosh®)
Description  
Solution While accessing the United States backgrounds in Kid Pix® Deluxe 3, you notice that the South Carolina background map is missing. A download is available that contains all of the United States background maps, including South Carolina. This technical note describes how to proceed. Continue with the procedures that follow to download the file.

NOTE: Kid Pix® Deluxe 3 must be installed using the Full Install option for the download file to function as designed. Consult the information that follows to determine which installation option was used when the program was initially installed and then proceed as instructed.

Determining Initial Installation Option
  1. Minimum Install Option (85 MB): If you are prompted to insert the program CD when launching Kid Pix® Deluxe 3, the Minimum Install option was initially chosen when the program was installed. Follow the procedure under the Uninstall and Reinstall the Program heading below.
     
  2. Full Installation Option (330 MB): If you can launch and use the program without inserting the program CD, the Full Install option was initially chosen when the program was installed. Complete the procedure under the Download the US Backgrounds Update heading below.
Uninstall and Reinstall the Program

NOTE: If a minimum installation was performed when Kid Pix® Deluxe 3 was installed, the program must be uninstalled and reinstalled using the Full Install option. (Required hard drive space is 330 MB for the Full Install option.) Check the available hard disk space before uninstalling and reinstalling Kid Pix® Deluxe 3. If the required free hard disk space is not available, free up the required space if possible.

If you are unable to increase the available space to accommodate the full installation of the program, continue to use the program as currently installed.

IMPORTANT: Kid Pix® Deluxe 3 must be fully installed for the download to function as designed.
  1. Quit all programs and return to the desktop.
     
  2. Navigate to the location on the hard disk where Kid Pix® Deluxe 3 was installed and double-click the folder to open it.
     
  3. In the window that opens, locate the Users folder and click it once to select it.
     
  4. Click Duplicate from the File menu. This will create a duplicate copy of the Users folder (Users Copy) and its contents.
     
  5. Drag the Users Copy folder to the desktop. This will allow any saved user data to be restored after reinstalling the program.
     
  6. Close the Kid Pix Deluxe 3 folder window.
     
  7. Click once on the Kid Pix Deluxe 3 folder on the hard disk and drag it to the Trash Can.
     
  8. Click the Special Menu and select Empty Trash…. This will remove the Kid Pix® Deluxe 3 from the hard disk.
     
  9. Place the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  10. Double-click the Kid Pix Deluxe 3 CD icon on the desktop to view the contents of the CD.
     
  11. Double-click the Kid Pix Deluxe 3 icon and click Install when prompted.
     
  12. When the Kid Pix® Deluxe 3 Welcome window appears, click Continue. The Read Me will appear.
     
  13. Read the Read Me and click Continue. The License Agreement will appear.
     
  14. Read the Agreement and, if you accept the terms of the agreement, click Accept.
     
  15. When the window appears showing "Install the Following," click Full Install and click the Install button. (The Full installation option requires 330 MB of free hard disk space.)
     
  16. Follow the prompts to complete the installation.
     
  17. Once the installation is complete, quit all programs, navigate to the location on the hard disk where Kid Pix® Deluxe 3 was just installed, and double-click the folder to open it.
     
  18. Click on the Users Copy folder (that was moved to the desktop in Step 5) and drag the folder to the Kid Pix® Deluxe 3 folder window.
     
  19. When the folder is in position, release the mouse button. The Users Copy folder should remain highlighted.
     
  20. Click File in the menu bar, select Get Info and click General Information. The Users Copy information window will open showing the folder name to the right of a picture of a folder.
     
  21. Rename the folder to Users, and close the window.
     
  22. Follow the procedures below to download the US Backgrounds Update.
Download the US Backgrounds Update

NOTE: The StuffIt Expander™ program is needed to install the update. It can be obtained from Aladdin Systems® at http://www.aladdinsys.com.
  1. Scroll down to the Associated Downloads section of this technical note.
     
  2. Click the KPD3 SCarolina.sit file to begin the download process.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, if you agree to all terms and Conditions of the License Agreement.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
 
Issue Add a .JPG, .BMP. or .GIF Image to a Slide Show
Description  
Solution The slide show feature allows pictures created in the Kid Pix® Deluxe 3 Paint Zone (.kpx file format) to be displayed. Files that were not created in The Paint Zone may also be included in slide shows by opening them first in the Paint Zone and saving them as a Kid Pix file. This technical note describes the procedure. To open a .JPG, .BMP or .GIF image in the Kid Pix® Paint Zone and save the file as a .kpx file, complete the following steps:
 
  1. Open Kid Pix® Deluxe 3 and open the Paint Zone.
     
  2. From the top menu bar, click Add and select Add Graphic.
     
  3. On the File of type: line, select the correct file type (.JPG, .BMP or .GIF).
     
  4. Select the appropriate sizing option from the four choices available.
     
  5. Browse to the location of the file on the hard drive and click on it once to select it.
     
  6. Click Open.
     
  7. Once the image is open in the Paint Zone, click File and select Save As.
     
  8. Type a name for the file.
     
  9. Click Save. The file is now saved as a .kpx file.
To add the saved image to a slide show, complete the following steps:
 
  1. Open Kid Pix® Deluxe 3 and open the Slideshow.
     
  2. Click Add and select Load Picture.
     
  3. Browse to and double-click on the file to add it to the slide show.
 
Issue Cannot Choose a Different Printer
Description  
Solution When attempting to print using the program, you want to use a different printer connected to the system. Kid Pix® Deluxe 3 uses the Windows® default printer. There is not a setting within the program to change the printer. Changing the default printer to reflect the printer that you want by using the Window® printer control panel should allow you to switch printers. Change the Windows® default printer in the following manner:
 
  1. Close programs and return to the desktop.
     
  2. Click Start, choose Settings and select Printers.
     
  3. In the window that appears, locate the icon representing the printer that you want to use.
     
  4. Right-click on the icon and select Set as Default.
     
  5. Close the Printer window and print. The printer that you select is now the Windows® default printer.

NOTE: Repeat the steps above to switch back to the original printer.
 
Issue Freezes When Using Backgrounds
Description  
Solution Kid Pix® Deluxe 3 freezes when attempting to use the Kid Pix® Deluxe 3 backgrounds after clicking the Backgrounds button. An incorrect version of QuickTime® or not having QuickTime® installed can cause the program to freeze. (Kid Pix® Deluxe 3 requires QuickTime® 4.1.2 or higher.) Installing QuickTime® will help resolve this issue. Consult the remainder of this technical note for additional information. Complete the steps below to install QuickTime®.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  3. Close any windows that open and return to the desktop.
     
  4. Click Start and select Run. The Run dialog box will open.
     
  5. Type D:\INSTALL\QT4\QuickTimeInstaller.exe in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  6. Click OK. The installation of QuickTime® will begin.
     
  7. Follow the prompts to complete the installation.
     
  8. Launch and use the program.
 
Issue Project Does Not Open When Double-clicked
Description  
Solution After creating and saving a project in Kid Pix® Deluxe 3, you double-click the project to open it, but Kid Pix® Deluxe 3 launches and a new project is opened instead. Attempting to open a project without first launching the program will cause this issue. To open a saved Kid Pix® Deluxe 3 project correctly, you must first open the program. The procedure is described in this technical note. Kid Pix® Deluxe 3 is designed to open saved projects from within the program. Use the following steps to open the saved project:
 
  1. Launch Kid Pix® Deluxe 3.
     
  2. Select a user name and click OK.
     
  3. Click File and click Open.
     
  4. Select the project.
     
  5. Click Open. The selected project will open as desired.
 
Issue QuickTime Software Failed to Load...
Description  
Solution When starting Kid Pix® Deluxe 3, the following message appears: "Some of your QuickTime software failed to load because it is out of date. You can fix this problem by updating to latest version." An outdated version of QuickTime® can cause this error. (Kid Pix® Deluxe 3 requires QuickTime® 4.1.2 or higher.) Reinstalling QuickTime® using the Kid Pix® Deluxe 3 CD will help resolve the issue. Follow these steps to reinstall QuickTime 4.1.2 using the Kid Pix® Deluxe 3 CD.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  3. Close any windows that open and return to the desktop.
     
  4. Click Start and select Run. The Run dialog box will open.
     
  5. Type D:\INSTALL\QT4\QuickTimeInstaller.exe in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  6. Click OK. The installation of QuickTime® will begin.
     
  7. Follow the prompts to complete the installation.
     
  8. Launch and use the program.
 
Issue Complete Upload Failure (Macintosh®)
Description  
Solution When attempting to use the E-Mail feature of Kid Pix® Deluxe 3 to send a project, the following error appears: Complete Upload Failure. This error typically occurs when the program is installed on a Macintosh® computer. This technical note describes how to proceed. The E-Mail feature of Kid Pix® Deluxe 3 is not available for the Macintosh® version. It is a feature for only the stand-alone Windows® version of Kid Pix® Deluxe 3.
 
Issue Resolution Setting Not Restored (Windows®)
Description  
Solution When starting Kid Pix® Deluxe 3 on a computer running Microsoft® Windows®, the screen resolution is changed to 800 x 600. After successfully using and closing the program, the resolution setting is not restored to its original setting. Manually restoring the settings will resolve this issue. This technical note describes the process. Complete the following steps to restore the screen resolution:
 
  1. Close all programs and windows and return to the desktop.
     
  2. Right-click an open area of the desktop (without icons) and choose Properties.
     
  3. In the Display Properties window, select the Settings tab.
     
  4. Near the bottom-left portion of the window under Colors or Color Palette, click the drop-down menu and choose the desired settings.
     
  5. Under the Screen Area or Desktop Area setting, position the mouse pointer on the adjusting needle.
     
  6. Click and hold the mouse button and move the mouse to slide the needle until the desired setting appears.
     
  7. Release the mouse button.
     
  8. Click Apply.
     
  9. Choose Yes if asked: "Do you want to restart the computer?"
NOTE: If any of the desired settings are not available, contact the computer manufacturer for additional assistance and information.

Downloading and Installing the current driver for the display card will help allow Kid Pix® Deluxe 3 to restore the resolution automatically when the program is closed.

The current date of the display card driver can be confirmed through the Device Manager. To reach the Device Manager and determine the driver date in Windows®, use the following steps:
 
  1. Click Start on the Windows® Taskbar.
     
  2. Select Settings and click Control Panel. A window titled Control Panel will appear.
     
  3. Double-click the System icon. A window titled System Properties will appear.
     
  4. Click the Device Manager tab.
     
  5. Click the plus (+) sign next to Display to view the driver information.
     
  6. Highlight the device name from the list by clicking it once.
     
  7. Click the Properties button. A window listing the driver information will appear.
     
  8. Click the Driver tab and record the driver date.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  9. Click Cancel to close the window.
NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's web site.
 
Issue Portrait Orientation Not Available When Printing
Description  
Solution When attempting to print a picture from the Kid Pix® Deluxe 3 Paint Zone, the portrait orientation is unavailable. This technical note provides additional information about this issue. Due to the shape of the drawing area in the Kid Pix® Deluxe 3 Paint Zone, the program will only support printing using the landscape orientation. Printing using a portrait orientation is not currently available from Kid Pix® Deluxe 3.
 
Issue Runtime Error! When Using E-Mail Feature
Description  
Solution When uploading a project using the E-mail feature in Kid Pix® Deluxe 3, a message similar to the following appears: "Runtime Error! Program: C:\Program Files\Internet Explorer\iexplore.exe Abnormal program termination." This issue occurs when Kid Pix® Deluxe 3 has Microsoft® Internet Explorer set as the browser to use when uploading a project with the E-mail feature, and MSN Explorer is running when the upload process starts. Closing the other web browser program or changing the web browser Kid Pix® Deluxe 3 uses will help resolve the issue. This technical note describes how to proceed. Follow the procedures below as needed to resolve the issue.

NOTE: If a dial-up connection (modem) is used to connect to the Internet, follow the procedure under the Change the Web Browser Program heading below.

Closing MSN Explorer
 
  1. Exit Kid Pix® Deluxe 3 (if it is running) and return to the desktop.
     
  2. Right-click the MSN Explorer icon (resembles a multi-colored butterfly).
     
  3. In the menu that appears, click (using the left mouse button) Exit MSN Explorer. MSN Explorer will close.
     
  4. Launch Kid Pix® Deluxe 3 and try uploading a picture again to send in an e-mail message.
NOTE: If Kid Pix® is unable to connect to the Internet after closing MSN Explorer, follow the procedure below to select MSN Explorer as the web browser program in Kid Pix® Deluxe 3.

Change the Web Browser Program
 
  1. Launch Kid Pix® Deluxe 3.
     
  2. Click the blank (black) areas at the top of the Kid Pix® window to access the menu bar and select Email.
     
  3. From the Email menu that appears, click Set Up…. The Parental Controls window will appear.
     
  4. Verify that an X appears in the Enable Kid Pix Email box. This will allow children to send Kid Pix® pictures and movies using the Internet.
     
  5. Click OK. The Internet Mail Information window will open.
     
  6. Verify the correct E-mail address (sender) and user name are entered and click Next. The Configure Your Internet Connection window will open.
     
  7. Select the appropriate connection type and click Next. The Choose Web Browser Program window will open.
     
  8. Click the Browse button and navigate to the MSN Explorer executable (e.g., C:\Program Files\MSN\MSNCoreFiles\msn6.exe).
     
  9. Click once on the MSN Explorer executable file (msn6.exe) to select it and click Open. The MSN Explorer logo (multi-colored butterfly) and program path (C:\Program Files\MSN\MSNCoreFiles\msn6.exe) should appear in the Web Browser Program Location section.
     
  10. Click Next to finish the E-mail Set Up and return to Kid Pix® Deluxe 3.

    NOTE: If MSN Explorer is not running and a modem is used to connect to the Internet, complete Steps a - c (below) before continuing to Step 11.
  1. Exit Kid Pix® Deluxe 3.
     
  2. Launch MSN Explorer and connect to the Internet.
     
  3. Launch Kid Pix® Deluxe 3.
  1. Upload a picture to send in an e-mail message. The issue should be resolved.

    NOTE: If prompted to install the Upload Plug-In when attempting to upload a picture or movie, click Yes.
 
Issue Upload Process Freezes or Is Slow
Description  
Solution When attempting to upload a Kid Pix® Deluxe 3 picture or movie to send in an e-mail, the upload process takes a long time and appears to freeze. There are several possibilities that can cause this issue. The remainder of this technical note describes how to proceed. When uploading a Kid Pix® picture or movie, consider the following:
  1. Internet Connection Type and Speed: Connections to the Internet (i.e., modem, cable, etc.) and the connection speed all affect the efficiency at which an upload occurs. Dial-up connections are noticeably slower.
     
  2. File Size: As expected, larger files take longer to upload. Coupled with a dial-up connection (modem), it is common for an upload of a large file to take several minutes to complete.
     
  3. If prompted to install the Upload Plug-In when attempting to upload a picture or movie, click Yes.
     
  4. If, after successfully connecting to the Internet, the upload process appears to freeze, wait a couple of minutes before attempting to cancel the upload. As stated above, many factors affect the speed at which a picture or movie is uploaded.
 
Issue Program Locks when Adding Sound (Windows® XP)
Description  
Solution When attempting to add sound to a picture or slide show in Kid P