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Kid Pix Studio Deluxe 3
FAQs - Downloads - System Requirements
 
Kid Pix Deluxe 3
 
 
 
Kid Pix Deluxe 3 provides the perfect environment for children’s exploration, self expression, and pride of accomplishment. Kids can create unique art, add special effects, import photos or movies, and produce slide shows. It’s easy, too!
 
FAQs
bullet Adding QuickTime™ Movies
bullet QuickTime™ Movie Sounds Do Not Play
bullet Pronunciation Is Incorrect Using Say It This Way Feature
bullet Stamp Folder Titles Do Not Match Content
bullet Too Many Objects…Please Flatten or Delete
bullet Box Around Object is Too Big
bullet Sounds: Adding, Importing and Removing
bullet Error #4 in Opening Recording Device...
bullet South Carolina Background Map Is Missing (Windows®)
bullet Windows® XP Compatibility
bullet Text to Speech Feature Does Not Work
bullet Can't find QuickTime's JPEG compressor
bullet Kid Pix® Movies Do Not Play
bullet Compatibility with Kid Pix Studio™ Deluxe
bullet Accessing the Menu Bar
bullet Delete a User Name from Sign-In List
bullet Importing Graphics and Backgrounds
bullet Opening a Saved Picture
bullet South Carolina Background Map Is Missing (Macintosh®)
bullet Add a .JPG, .BMP. or .GIF Image to a Slide Show
bullet Cannot Choose a Different Printer
bullet Freezes When Using Backgrounds
bullet Project Does Not Open When Double-clicked
bullet QuickTime Software Failed to Load...
bullet Complete Upload Failure (Macintosh®)
bullet Resolution Setting Not Restored (Windows®)
bullet Portrait Orientation Not Available When Printing
bullet Runtime Error! When Using E-Mail Feature
bullet Upload Process Freezes or Is Slow
bullet Program Locks when Adding Sound (Windows® XP)
bullet Letters Display When Using Arrow Keys
bullet KidPix 3 Has Encountered a Problem (Windows® XP)
bullet Accessing the User Guide
bullet Printer Is Unavailable in Classic Mode on Mac OS® X
bullet Stamps Skip or Move Slowly (Windows®)
bullet Black Bar on Printout (HP® LaserJet 5)
bullet Display Is Upside Down
bullet KidPix 3 Has Generated Errors and Needs to Close
bullet An Error Occurred While Saving the File
bullet The Operation Could Not Be Completed (Mac® OS X)
bullet Macintosh® Extensions Required
bullet Installing Kid Pix® Deluxe 3
bullet Uninstall Kid Pix® Deluxe 3
bullet Desktop Resolution Not Restored Upon Exit
 
Issue Adding QuickTime™ Movies
Description  
Solution Kid Pix® Deluxe 3 includes 12 QuickTime™ movies that can be added to your projects. Completing a short list of instructions will help you enhance your projects with these QuickTime™ movies. To add QuickTime™ movies to your projects, follow these instructions:
 
  1. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive. Close any window that may open and return to the desktop.
     
  2. Launch Kid Pix® Deluxe 3.
     
  3. Click the Add Menu.

    NOTE: If the Add Menu is not visible, place the mouse pointer near the top to the screen until the menu bar appears. (You can also press the F10 key on the keyboard.)

     
  4. Select Add Movie. The Add Movie window will appear showing a list of the 12 QuickTime™ movies.

    NOTE: If no movies are listed in the Add Movie window, verify that the Look in field shows the Kid Pix® Deluxe 3 CD. Change this if necessary. After changing the field to show the Kid Pix® Deluxe 3 CD, click the QT Movies folder that appears. This will open and show the list of 12 QuickTime™ movies.

     
  5. Select a movie by clicking on it.
     
  6. Click Open. The movie should appear on your page.
 
Issue QuickTime™ Movie Sounds Do Not Play
Description  
Solution After installing Kid Pix® Deluxe 3 on a Windows NT® operating system, the sound attached to the QuickTime™ movies may not play. When Kid Pix® Deluxe 3 is installed on a Windows NT® operating system, you may not be able to hear sounds associated with imported QuickTime™ movies. This is a limitation of the program. However, you will be able to view the movie.
 
Issue Pronunciation Is Incorrect Using Say It This Way Feature
Description  
Solution The Say It This Way feature allows you to tell Kid Pix® how to pronounce certain words when using the Text To Speech tool. However, once the pronunciation of a word is changed, you will need to follow these instructions to remove or cancel the changes. Complete the following steps.

NOTE: The procedure that follows will delete ALL of the pronunciation changes you have made, not just the word that is pronounced incorrectly.
 
  1. Close programs and return to the desktop.
     
  2. Double-click the My Computer icon.
     
  3. Double-click the C: (or hard drive) icon. This is the default drive chosen during the installation. If you have installed the program in an alternative location, or if a different letter represents your hard drive, make the appropriate changes to locate the program.
     
  4. Double-click the Program Files folder.
     
  5. Double-click the Broderbund folder.
     
  6. Double-click the Kid Pix Deluxe 3 folder.
     
  7. Double-click the Users folder.
     
  8. Double-click the folder with your user name.
     
  9. Locate the words.dic file.
     
  10. Drag the words.dic file to the Recycling Bin. This will remove all the pronunciation changes from the Kid Pix® application.
 
Issue Stamp Folder Titles Do Not Match Content
Description  
Solution After installing and using Kid Pix® Deluxe 3, the titles created for the stamp folders no longer match the contents of those folders. Corrupt files cause this issue. Uninstalling and reinstalling Kid Pix® Deluxe 3 using the Full installation option should resolve the issue. If you don’t have room on your hard drive to complete a full installation, the issue can be resolved by logging on as a new user and creating a new user name, or by deleting your "My Stamps" folder. Complete the procedures below as needed to resolve the issue.

Solution #1: Uninstall and Reinstall the Program
  1. If you have adequate hard drive space, close all programs and uninstall Kid Pix® Deluxe 3. After completing the process, reinstall Kid Pix® Deluxe 3 choosing the Full installation option. When the installation is complete, launch and use the game.
  2. Solution #2: Creating a New User Name
  3. Log on as a new user by creating a new user name. Continue to use the program.
  4. Solution #3: Deleting the My Stamps Folder

    NOTE: This procedure will resolve the problem associated with the corrupted library folder names, but will also remove all the edits and changes you have made to the stamps.
     
  5. Close programs and return to the desktop.
     
  6. Double-click the My Computer icon.
     
  7. Double-click the C: (or hard drive) icon.

    NOTE: The letter C represents the default drive chosen during the installation. If you have installed the program in an alternative location, or if a different letter represents your hard drive, make the appropriate changes during the remainder of this procedure to locate the program.

     
  8. Double-click the Program Files folder.
     
  9. Double-click the Broderbund folder.
     
  10. Double-click the Kid Pix Deluxe 3 folder.
     
  11. Double-click the Users folder.
     
  12. Locate the My Stamps folder.
     
  13. Drag the My Stamps folder to the Recycling Bin.
     
  14. Launch the program.
 
Issue Too Many Objects…Please Flatten or Delete
Description  
Solution While inserting animations in Kid Pix® Deluxe 3, you may receive the following message: "Too many objects on page. Please flatten or delete." Reducing the number of objects or flattening those objects should resolve the issue. This technical note describes how to proceed. Follow the instructions below to flatten objects.

NOTE: When an object is flattened, it becomes part of the background. Once flattened, the animation for that object will not play. Clicking the "Undo Guy" will remove the last change that was made.
 
  1. With your project on the screen, choose the object that you would like to flatten.
     
  2. On the top menu bar, click the Toolbox option.
     
  3. Choose the Flatten option.
     
  4. Select either "Selected" or "All" for the object to be flatten.
     
  5. Click OK. The selected objects will be flattened.
 
Issue Box Around Object is Too Big
Description  
Solution After installing and using Kid Pix® Deluxe 3, you notice that the box around the object appears too large. The box is needed to accommodate the full spectrum of the animation. When played, the animation will use the entire space of the box. Continue to use the program as normal.
 
Issue Sounds: Adding, Importing and Removing
Description  
Solution Sound from the Kid Pix® Deluxe 3 Sounds library, an imported sound file or your own recorded sound can be added to a slide. Consult the remainder of this technical note for additional information and the procedure. Complete the steps below to add a sound to a slide.

NOTE: Once a recorded sound has been saved, or the sound has been imported, it is added to the My Sounds folder in the Sounds library.

Adding a Sound
 
  1. Launch Kid Pix® Deluxe 3 and open a slide.
     
  2. Click the Sound button (resembles a horn with a musical note on it) to open the Sounds library.
     
  3. Choose a category and scroll through the sounds.
     
  4. Click a sound to hear it. (The sound will continue to play. Click somewhere on the screen away from the file to stop the sound.)
     
  5. Drag the desired sound onto the picture to add it. (Click Play to hear the sound.)
     
  6. After adding the sound to the slide, click Save to apply the change.
Removing a Sound
  1. Open a picture. (If applicable, click Stop if the picture is playing.)
     
  2. Click No Sound in the Sound tray.
Importing a Sound
  1. Click Add in the menu bar and click Import Sound.
     
  2. Navigate to the sound file and click it once to select it.

    NOTE: For Windows®, choose a WAV file. For Macintosh®, choose an AIFF file.

     
  3. To add this sound to the My Sounds library, check the Add to Library check box.
     
  4. Click Open to add the sound to the picture.
 
Issue Error #4 in Opening Recording Device...
Description  
Solution When attempting to record a sound, the following error appears: "Error #4 in opening recording device in RecordObject::Init()." A sound card acceleration setting generally causes this error. Lowering the sound card acceleration setting should allow the sounds to operate normally. Complete the following steps to lower the hardware acceleration for the sound card.
 
  1. Close programs and all windows and return to the desktop.
     
  2. Click Start, choose Settings and select Control Panel.
     
  3. Double-click the Multimedia icon.
     
  4. Under the Recording section, click the Advanced Properties button.
     
  5. Move the Hardware Acceleration slider bar to the None setting using the following steps:
  1. Position the mouse pointer on the slider bar.
     
  2. Click once and hold the mouse button down.
     
  3. Move the slider bar to the left by moving the mouse.
     
  4. When the slider bar is set to the None position, release the mouse button.
  1. Click on Apply.
     
  2. Click OK.
     
  3. Click OK.
     
  4. Record a sound (or use the sound art) in Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue South Carolina Background Map Is Missing (Windows®)
Description  
Solution While accessing the United States backgrounds in Kid Pix® Deluxe 3, you notice that the South Carolina background map is missing. A download is available that contains all of the United States background maps, including South Carolina. Consult the remainder of this note for the download. Continue with the procedures that follow to download the file.

NOTE: Kid Pix® Deluxe 3 must be installed using the Full Install option for the download file to function as designed. Consult the information that follows to determine which installation option was used when the program was initially installed and then proceed as instructed.

Determining Initial Installation Option
  1. Minimum Install Option (85 MB): If you are prompted to insert the program CD when launching Kid Pix® Deluxe 3, the Minimum Install option was initially chosen when the program was installed. Click Uninstall and Reinstall the Program to continue.

     
  2. Full Installation Option (330 MB): If you can launch and use the program without inserting the program CD, the Full Install option was initially chosen when the program was installed. Complete the procedure under the Download the US Backgrounds Update heading below.
Uninstall and Reinstall the Program

NOTE: If a minimum installation was performed when Kid Pix® Deluxe 3 was installed, the program must be uninstalled and reinstalled using the Full Install option. (Required hard drive space is 330 MB for the Full Install option.) Check the available hard disk space before uninstalling and reinstalling Kid Pix® Deluxe 3. If the required free hard disk space is not available, free up the required space if possible.

If you are unable to increase the available space to accommodate the full installation of the program, continue to use the program as currently installed. The program must be fully installed for the download to function as designed.
  1. Close all programs and return to the desktop.
     
  2. Click Start, select Programs (or All Programs), choose Kid Pix Deluxe 3 and click Uninstall Kid Pix Deluxe 3.
     
  3. Click Yes to uninstall Kid Pix® Deluxe 3. Follow the prompts to complete the uninstall.
     
  4. Once the uninstall is complete, place the Kid Pix® Deluxe 3 CD into the CD-ROM drive. AutoPlay will launch the Kid Pix® Deluxe 3 Setup.
     
  5. Click Install to begin the installation.
     
  6. Follow the onscreen prompts, selecting the Full Installation option (which requires 330 MB of hard drive space) to complete the installation.
     
  7. Once the installation is complete, close all programs and follow the procedure below to download and install the US Backgrounds Update.
Download the US Backgrounds Update
 
  1. Scroll down to the Associated Downloads section of this technical note.
     
  2. Click the KidPix3Update.exe file to begin the download process. The Software Update Details window will appear.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, if you agree to all terms and Conditions of the License Agreement. The Software Update Instructions will appear.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
 
Issue Windows® XP Compatibility
Description  
Solution When attempting to launch Kid Pix® Deluxe 3 on a system running Windows® XP, this message appears: "This version of Kid Pix Studio Deluxe v.3.0 has a known compatibility issue with speech functionality when used with this version of Windows. To run the program, click Continue. For more information, click Details." An incorrect interpretation of data during the installation causes this issue. Installing the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD should resolve the issue. Consult the data that follows for additional information and a resolution. Kid Pix® Deluxe 3 relies on SAPI 4.x for speech functionality. Windows® XP is packaged with a later version (SAPI 5.0). The Kid Pix® Deluxe 3 installer interprets Windows® XP as Windows NT®. Since Windows NT® ships with the proper speech.dll component, the installer skips this part of the installation process. Because Windows® XP does not ship with speech.dll installed, the Text to Speech feature of Kid Pix® does not work.

Follow the procedure below to install the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD.
 
  1. Place the Kid Pix® Deluxe 3.0 CD into the CD-ROM drive.
     
  2. Close all programs and windows and return to the desktop.
     
  3. Click Start and select Run. The Run dialog box will appear.
     
  4. Type X:\INSTALL\DATA\SPCHAPI.EXE in the Open: field. (Replace X with the correct drive letter that represents the CD-ROM drive containing the Kid Pix® Deluxe 3.0 CD.)
     
  5. Click OK. This will install Microsoft® Speech API 4.0 to the C:\Windows\Speech folder.
     
  6. When the file copy is complete, click Start and select Shut Down.
     
  7. Select the option for Restart and click OK to restart.
     
  8. When the restart is complete, log into Windows® as a user with Administrator rights.

    NOTE: On a system running Windows® XP, you must be logged into Windows® as a user with Administrator rights to use all of the features of Kid Pix® Deluxe 3.

     
  9. Open and use Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue Text to Speech Feature Does Not Work
Description  
Solution After installing Kid Pix® Deluxe 3, the Text to Speech feature does not work. This issue typically results when specific data is incorrectly interpreted during the install process. Installing the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD should resolve the issue. Consult the data that follows for additional information and a resolution. Kid Pix® Deluxe 3 relies on SAPI 4.x for speech functionality. Windows® XP is packaged with a later version (SAPI 5.0). The Kid Pix® Deluxe 3 installer interprets Windows® XP as Windows NT®. Since Windows NT® ships with the proper speech.dll component, the installer skips this part of the installation process. Because Windows® XP does not ship with speech.dll installed, the Text to Speech feature of Kid Pix® does not work.

Follow the procedure below to install the Microsoft® Speech API 4.0 from the Kid Pix® Deluxe 3.0 CD.
 
  1. Place the Kid Pix® Deluxe 3.0 CD into the CD-ROM drive.
     
  2. Close all programs and windows and return to the desktop.
     
  3. Click Start and select Run. The Run dialog box will appear.
     
  4. Type X:\INSTALL\DATA\SPCHAPI.EXE in the Open: field. (Replace X with the correct drive letter that represents the CD-ROM drive containing the Kid Pix® Deluxe 3.0 CD.)
     
  5. Click OK. This will install Microsoft® Speech API 4.0 to the C:\Windows\Speech folder.
     
  6. When the file copy is complete, click Start and select Shut Down.
     
  7. Select the option for Restart and click OK to restart.
     
  8. When the restart is complete, open and use Kid Pix® Deluxe 3. The issue should be resolved.
 
Issue Can't find QuickTime's JPEG compressor
Description  
Solution When using Kid Pix® Deluxe 3, the following message appears: "Can't find QuickTime's JPEG compressor." This error is typically caused when versions of QuickTime® conflict with one another. A full installation of the current version of QuickTime® will help resolve the issue. Consult the remainder of this technical note for additional information. The current version of QuickTime® is available at www.apple.com. Follow the download and installation instructions located on the Download page.

NOTE: When installing QuickTime® you may have an option for an installation type (i.e., Minimum, Recommended or Custom). Choose the Recommended installation option when installing.
 
Issue Kid Pix® Movies Do Not Play
Description  
Solution When attempting to view a Kid Pix® movie, QuickTime® launches but does not play the movie. This issue occurs when specific versions of QuickTime® 5 are in use. Updating to the latest version of QuickTime® should resolve this issue. Perform the steps that follow to update QuickTime®.
  1. Navigate to or click http://www.quicktime.com to access the latest version of QuickTime®.
     
  2. At the site, click the Download button near the top of the window.
     
  3. Complete the required information and select the operating system and language to download.
     
  4. Click the Download QuickTime button to begin the download.
     
  5. After the file has downloaded, follow the prompts and continue to the Choose Installation Type screen.
     
  6. In the Choose Installation Type screen, select Custom and click Next.
  7. Follow the on-screen prompts to complete the installation.
 
Issue Compatibility with Kid Pix Studio™ Deluxe
Description  
Solution After installing Kid Pix® Deluxe 3, you want to open in Kid Pix® Deluxe 3, pictures and projects (e.g., a SlideShow) that were created using Kid Pix Studio™ Deluxe. Generally, these two programs are not compatible with one another. However, you may be able to use some of your Kid Pix Studio™ Deluxe creations in Kid Pix® Deluxe 3. Consult the remainder of this technical note for more information. Kid Pix® Deluxe 3 is not an upgrade of Kid Pix Studio™ Deluxe. However, some Kid Pix Studio™ Deluxe creations may be used in Kid Pix® Deluxe 3 in the following manners:
  1. Save a picture created in Kid Pix Studio™ Deluxe as a .bmp file and then import it into Kid Pix® Deluxe 3.
     
  2. Re-create a favorite Kid Pix Studio™ Deluxe SlideShow by importing the individual pictures (as .bmp files) into Kid Pix® Deluxe 3. Then, use these images to create a new SlideShow in Kid Pix® Deluxe 3.
     
  3. If Kid Pix Studio™ Deluxe is used on a Macintosh® computer, save a SlideShow as a QuickTime® movie and then import it to a page in Kid Pix® Deluxe 3. The QuickTime® movie will play within the Kid Pix® Deluxe 3 page.
 
Issue Accessing the Menu Bar
Description  
Solution The menu bar in Kid Pix® Deluxe 3 does not automatically display while working in the program. At times, it may be necessary to access the menu bar to perform certain functions in the program, such as importing a background or sound, exporting pictures or slideshows, and sending pictures by e-mail. View the remainder of this note for information that describes how to access the menu bar in Kid Pix® Deluxe 3. Follow the procedure below to access the menu bar in Kid Pix® Deluxe 3.
 
  1. While in Kid Pix® Deluxe 3 (either in the Paint Zone or SlideShow screen), move the mouse to position the pointer at the top-left portion of the screen (where the screen is black). The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.

    NOTE: The Menu bar is also revealed by pressing and releasing the ALT key on the keyboard.

     
  3. With the Menu bar visible, move the mouse to position the pointer over the desired menu option (i.e., File, Edit, Add, Toolbox, Controls, Email, Small Kids Mode or Help).
     
  4. Click the desired menu option (i.e., New, Open, Save As, etc.).
NOTE: A description of each menu option is available in the User Guide beginning on Page 91. To access the Users Guide follow the steps above and click the View User Guide Help menu option.

Adobe® Acrobat® Reader (included on the Kid Pix® Deluxe 3 CD) must be installed to view the User Guide.
 
Issue Delete a User Name from Sign-In List
Description  
Solution User names can be deleted from the sign-in list by completing the steps presented in this technical note. NOTE: Deleting a name from the sign-in screen also deletes all saved projects and data created under that name. The deleted name can be added and used again; however, this will not recover the projects and data.

To delete a name from the sign-in list, complete the following steps:
  1. Open Kid Pix® Deluxe 3.
     
  2. Type kidpixadmin into the "Enter your name here" field.
     
  3. Press ENTER on the keyboard. The following three options will appear on the right side of the screen: Done, Add and Delete.
     
  4. Click once on a name in the list to select it and click Delete.
     
  5. Click Done when all unwanted name or names have been deleted. The deleted names will no longer appear in the sign-in list.
NOTE: After the name is deleted and before clicking GO to enter the program, verify that the correct name is entered in the Enter your name here: field.
 
Issue Importing Graphics and Backgrounds
Description  
Solution While working in Kid Pix® Deluxe 3, you want to import a graphic or background from the hard drive or other media into the program. The remainder of this technical note describes the procedure. Follow the procedure below to import a graphic or background into Kid Pix® Deluxe 3.

NOTE: Kid Pix® Deluxe 3 will import the following graphic or background file types: Bitmap (*.bmp), JPEG (*.jpg, *.jpeg), GIF (.gif) or Macintosh® Picture (*.pic, *.pict).
 
  1. While in the Paint Zone portion of Kid Pix® Deluxe 3, position the mouse pointer at the top-left portion of the screen where the screen is black. The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.
     
  3. Move the mouse to position the pointer over the Add menu option and click Add Graphic (to import a graphic) or Import Background (to import a background) from the menu that appears. The Add Graphic (or Import Background) window will open.
     
  4. Click the down arrow button to the right of the Files of type: field and select the file type for the desired graphic (or background) to import (i.e., *.bmp, *.jpg, .gif or *.pic).
     
  5. Using the Look in: field, navigate to the drive and location of the desired graphic (or background) and click once on the file name to select it. A preview of the selected graphic file may appear in the Preview: box.

    NOTE: To the right of the preview box is a list of four options describing how the graphic or background will appear when added (or imported) to the current picture. By default, Center at Original Size will be selected if adding a graphic and Shrink/Stretch to fill Canvas will be selected if importing a background. If needed, select another option. The preview to the left may change.

     
  6. Click OK. The graphic or background selected in Step 5 will appear on the current picture in the Paint Zone. If a graphic was added, adjust the graphic as needed.
NOTE: After adding a graphic (or importing a background) to a picture in Paint Zone, the picture can be saved and added to a slide show in the Slide Show screen.
 
Issue Opening a Saved Picture
Description  
Solution While in the Paint Zone of Kid Pix® Deluxe 3, you want to open a picture that was previously created and saved using the Kid Pix® Deluxe 3. Consult the remainder of this technical note for the procedure. Follow the procedure below to open a picture in Kid Pix® Deluxe 3.

NOTE: The procedure below describes how to open a picture in the Kid Pix File (*.kpx) format. To import a picture in another format (i.e., *.bmp, *.jpg, *.gif or *.pic), click or go to Technical Note ID: 29457 for the procedure to import a picture.
 
  1. While in the Paint Zone portion of Kid Pix® Deluxe 3, position the pointer at the top-left portion of the screen where the screen is black. The mouse pointer should appear as a triangle.
     
  2. Click once. The Menu bar should appear.
     
  3. Click File in the Menu bar and click Open. The Open Picture window will open.
     
  4. Navigate to the drive and location of the desired picture and click once on the file name to select it. A preview of the selected picture may appear in the Preview: box.
     
  5. Click OK. The picture selected in Step 4 will open in the Paint Zone.
 
Issue South Carolina Background Map Is Missing (Macintosh®)
Description  
Solution While accessing the United States backgrounds in Kid Pix® Deluxe 3, you notice that the South Carolina background map is missing. A download is available that contains all of the United States background maps, including South Carolina. This technical note describes how to proceed. Continue with the procedures that follow to download the file.

NOTE: Kid Pix® Deluxe 3 must be installed using the Full Install option for the download file to function as designed. Consult the information that follows to determine which installation option was used when the program was initially installed and then proceed as instructed.

Determining Initial Installation Option
  1. Minimum Install Option (85 MB): If you are prompted to insert the program CD when launching Kid Pix® Deluxe 3, the Minimum Install option was initially chosen when the program was installed. Follow the procedure under the Uninstall and Reinstall the Program heading below.
     
  2. Full Installation Option (330 MB): If you can launch and use the program without inserting the program CD, the Full Install option was initially chosen when the program was installed. Complete the procedure under the Download the US Backgrounds Update heading below.
Uninstall and Reinstall the Program

NOTE: If a minimum installation was performed when Kid Pix® Deluxe 3 was installed, the program must be uninstalled and reinstalled using the Full Install option. (Required hard drive space is 330 MB for the Full Install option.) Check the available hard disk space before uninstalling and reinstalling Kid Pix® Deluxe 3. If the required free hard disk space is not available, free up the required space if possible.

If you are unable to increase the available space to accommodate the full installation of the program, continue to use the program as currently installed.

IMPORTANT: Kid Pix® Deluxe 3 must be fully installed for the download to function as designed.
  1. Quit all programs and return to the desktop.
     
  2. Navigate to the location on the hard disk where Kid Pix® Deluxe 3 was installed and double-click the folder to open it.
     
  3. In the window that opens, locate the Users folder and click it once to select it.
     
  4. Click Duplicate from the File menu. This will create a duplicate copy of the Users folder (Users Copy) and its contents.
     
  5. Drag the Users Copy folder to the desktop. This will allow any saved user data to be restored after reinstalling the program.
     
  6. Close the Kid Pix Deluxe 3 folder window.
     
  7. Click once on the Kid Pix Deluxe 3 folder on the hard disk and drag it to the Trash Can.
     
  8. Click the Special Menu and select Empty Trash…. This will remove the Kid Pix® Deluxe 3 from the hard disk.
     
  9. Place the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  10. Double-click the Kid Pix Deluxe 3 CD icon on the desktop to view the contents of the CD.
     
  11. Double-click the Kid Pix Deluxe 3 icon and click Install when prompted.
     
  12. When the Kid Pix® Deluxe 3 Welcome window appears, click Continue. The Read Me will appear.
     
  13. Read the Read Me and click Continue. The License Agreement will appear.
     
  14. Read the Agreement and, if you accept the terms of the agreement, click Accept.
     
  15. When the window appears showing "Install the Following," click Full Install and click the Install button. (The Full installation option requires 330 MB of free hard disk space.)
     
  16. Follow the prompts to complete the installation.
     
  17. Once the installation is complete, quit all programs, navigate to the location on the hard disk where Kid Pix® Deluxe 3 was just installed, and double-click the folder to open it.
     
  18. Click on the Users Copy folder (that was moved to the desktop in Step 5) and drag the folder to the Kid Pix® Deluxe 3 folder window.
     
  19. When the folder is in position, release the mouse button. The Users Copy folder should remain highlighted.
     
  20. Click File in the menu bar, select Get Info and click General Information. The Users Copy information window will open showing the folder name to the right of a picture of a folder.
     
  21. Rename the folder to Users, and close the window.
     
  22. Follow the procedures below to download the US Backgrounds Update.
Download the US Backgrounds Update

NOTE: The StuffIt Expander™ program is needed to install the update. It can be obtained from Aladdin Systems® at http://www.aladdinsys.com.
  1. Scroll down to the Associated Downloads section of this technical note.
     
  2. Click the KPD3 SCarolina.sit file to begin the download process.
     
  3. Read the description and click Continue. The End User License Agreement will appear.
     
  4. Read the Agreement. Click Yes, if you agree to all terms and Conditions of the License Agreement.
     
  5. Read and follow the instructions as presented. (The instructions can be printed if desired.)
 
Issue Add a .JPG, .BMP. or .GIF Image to a Slide Show
Description  
Solution The slide show feature allows pictures created in the Kid Pix® Deluxe 3 Paint Zone (.kpx file format) to be displayed. Files that were not created in The Paint Zone may also be included in slide shows by opening them first in the Paint Zone and saving them as a Kid Pix file. This technical note describes the procedure. To open a .JPG, .BMP or .GIF image in the Kid Pix® Paint Zone and save the file as a .kpx file, complete the following steps:
 
  1. Open Kid Pix® Deluxe 3 and open the Paint Zone.
     
  2. From the top menu bar, click Add and select Add Graphic.
     
  3. On the File of type: line, select the correct file type (.JPG, .BMP or .GIF).
     
  4. Select the appropriate sizing option from the four choices available.
     
  5. Browse to the location of the file on the hard drive and click on it once to select it.
     
  6. Click Open.
     
  7. Once the image is open in the Paint Zone, click File and select Save As.
     
  8. Type a name for the file.
     
  9. Click Save. The file is now saved as a .kpx file.
To add the saved image to a slide show, complete the following steps:
 
  1. Open Kid Pix® Deluxe 3 and open the Slideshow.
     
  2. Click Add and select Load Picture.
     
  3. Browse to and double-click on the file to add it to the slide show.
 
Issue Cannot Choose a Different Printer
Description  
Solution When attempting to print using the program, you want to use a different printer connected to the system. Kid Pix® Deluxe 3 uses the Windows® default printer. There is not a setting within the program to change the printer. Changing the default printer to reflect the printer that you want by using the Window® printer control panel should allow you to switch printers. Change the Windows® default printer in the following manner:
 
  1. Close programs and return to the desktop.
     
  2. Click Start, choose Settings and select Printers.
     
  3. In the window that appears, locate the icon representing the printer that you want to use.
     
  4. Right-click on the icon and select Set as Default.
     
  5. Close the Printer window and print. The printer that you select is now the Windows® default printer.

NOTE: Repeat the steps above to switch back to the original printer.
 
Issue Freezes When Using Backgrounds
Description  
Solution Kid Pix® Deluxe 3 freezes when attempting to use the Kid Pix® Deluxe 3 backgrounds after clicking the Backgrounds button. An incorrect version of QuickTime® or not having QuickTime® installed can cause the program to freeze. (Kid Pix® Deluxe 3 requires QuickTime® 4.1.2 or higher.) Installing QuickTime® will help resolve this issue. Consult the remainder of this technical note for additional information. Complete the steps below to install QuickTime®.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  3. Close any windows that open and return to the desktop.
     
  4. Click Start and select Run. The Run dialog box will open.
     
  5. Type D:\INSTALL\QT4\QuickTimeInstaller.exe in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  6. Click OK. The installation of QuickTime® will begin.
     
  7. Follow the prompts to complete the installation.
     
  8. Launch and use the program.
 
Issue Project Does Not Open When Double-clicked
Description  
Solution After creating and saving a project in Kid Pix® Deluxe 3, you double-click the project to open it, but Kid Pix® Deluxe 3 launches and a new project is opened instead. Attempting to open a project without first launching the program will cause this issue. To open a saved Kid Pix® Deluxe 3 project correctly, you must first open the program. The procedure is described in this technical note. Kid Pix® Deluxe 3 is designed to open saved projects from within the program. Use the following steps to open the saved project:
 
  1. Launch Kid Pix® Deluxe 3.
     
  2. Select a user name and click OK.
     
  3. Click File and click Open.
     
  4. Select the project.
     
  5. Click Open. The selected project will open as desired.
 
Issue QuickTime Software Failed to Load...
Description  
Solution When starting Kid Pix® Deluxe 3, the following message appears: "Some of your QuickTime software failed to load because it is out of date. You can fix this problem by updating to latest version." An outdated version of QuickTime® can cause this error. (Kid Pix® Deluxe 3 requires QuickTime® 4.1.2 or higher.) Reinstalling QuickTime® using the Kid Pix® Deluxe 3 CD will help resolve the issue. Follow these steps to reinstall QuickTime 4.1.2 using the Kid Pix® Deluxe 3 CD.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  3. Close any windows that open and return to the desktop.
     
  4. Click Start and select Run. The Run dialog box will open.
     
  5. Type D:\INSTALL\QT4\QuickTimeInstaller.exe in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  6. Click OK. The installation of QuickTime® will begin.
     
  7. Follow the prompts to complete the installation.
     
  8. Launch and use the program.
 
Issue Complete Upload Failure (Macintosh®)
Description  
Solution When attempting to use the E-Mail feature of Kid Pix® Deluxe 3 to send a project, the following error appears: Complete Upload Failure. This error typically occurs when the program is installed on a Macintosh® computer. This technical note describes how to proceed. The E-Mail feature of Kid Pix® Deluxe 3 is not available for the Macintosh® version. It is a feature for only the stand-alone Windows® version of Kid Pix® Deluxe 3.
 
Issue Resolution Setting Not Restored (Windows®)
Description  
Solution When starting Kid Pix® Deluxe 3 on a computer running Microsoft® Windows®, the screen resolution is changed to 800 x 600. After successfully using and closing the program, the resolution setting is not restored to its original setting. Manually restoring the settings will resolve this issue. This technical note describes the process. Complete the following steps to restore the screen resolution:
 
  1. Close all programs and windows and return to the desktop.
     
  2. Right-click an open area of the desktop (without icons) and choose Properties.
     
  3. In the Display Properties window, select the Settings tab.
     
  4. Near the bottom-left portion of the window under Colors or Color Palette, click the drop-down menu and choose the desired settings.
     
  5. Under the Screen Area or Desktop Area setting, position the mouse pointer on the adjusting needle.
     
  6. Click and hold the mouse button and move the mouse to slide the needle until the desired setting appears.
     
  7. Release the mouse button.
     
  8. Click Apply.
     
  9. Choose Yes if asked: "Do you want to restart the computer?"
NOTE: If any of the desired settings are not available, contact the computer manufacturer for additional assistance and information.

Downloading and Installing the current driver for the display card will help allow Kid Pix® Deluxe 3 to restore the resolution automatically when the program is closed.

The current date of the display card driver can be confirmed through the Device Manager. To reach the Device Manager and determine the driver date in Windows®, use the following steps:
 
  1. Click Start on the Windows® Taskbar.
     
  2. Select Settings and click Control Panel. A window titled Control Panel will appear.
     
  3. Double-click the System icon. A window titled System Properties will appear.
     
  4. Click the Device Manager tab.
     
  5. Click the plus (+) sign next to Display to view the driver information.
     
  6. Highlight the device name from the list by clicking it once.
     
  7. Click the Properties button. A window listing the driver information will appear.
     
  8. Click the Driver tab and record the driver date.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  9. Click Cancel to close the window.
NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's web site.
 
Issue Portrait Orientation Not Available When Printing
Description  
Solution When attempting to print a picture from the Kid Pix® Deluxe 3 Paint Zone, the portrait orientation is unavailable. This technical note provides additional information about this issue. Due to the shape of the drawing area in the Kid Pix® Deluxe 3 Paint Zone, the program will only support printing using the landscape orientation. Printing using a portrait orientation is not currently available from Kid Pix® Deluxe 3.
 
Issue Runtime Error! When Using E-Mail Feature
Description  
Solution When uploading a project using the E-mail feature in Kid Pix® Deluxe 3, a message similar to the following appears: "Runtime Error! Program: C:\Program Files\Internet Explorer\iexplore.exe Abnormal program termination." This issue occurs when Kid Pix® Deluxe 3 has Microsoft® Internet Explorer set as the browser to use when uploading a project with the E-mail feature, and MSN Explorer is running when the upload process starts. Closing the other web browser program or changing the web browser Kid Pix® Deluxe 3 uses will help resolve the issue. This technical note describes how to proceed. Follow the procedures below as needed to resolve the issue.

NOTE: If a dial-up connection (modem) is used to connect to the Internet, follow the procedure under the Change the Web Browser Program heading below.

Closing MSN Explorer
 
  1. Exit Kid Pix® Deluxe 3 (if it is running) and return to the desktop.
     
  2. Right-click the MSN Explorer icon (resembles a multi-colored butterfly).
     
  3. In the menu that appears, click (using the left mouse button) Exit MSN Explorer. MSN Explorer will close.
     
  4. Launch Kid Pix® Deluxe 3 and try uploading a picture again to send in an e-mail message.
NOTE: If Kid Pix® is unable to connect to the Internet after closing MSN Explorer, follow the procedure below to select MSN Explorer as the web browser program in Kid Pix® Deluxe 3.

Change the Web Browser Program
 
  1. Launch Kid Pix® Deluxe 3.
     
  2. Click the blank (black) areas at the top of the Kid Pix® window to access the menu bar and select Email.
     
  3. From the Email menu that appears, click Set Up…. The Parental Controls window will appear.
     
  4. Verify that an X appears in the Enable Kid Pix Email box. This will allow children to send Kid Pix® pictures and movies using the Internet.
     
  5. Click OK. The Internet Mail Information window will open.
     
  6. Verify the correct E-mail address (sender) and user name are entered and click Next. The Configure Your Internet Connection window will open.
     
  7. Select the appropriate connection type and click Next. The Choose Web Browser Program window will open.
     
  8. Click the Browse button and navigate to the MSN Explorer executable (e.g., C:\Program Files\MSN\MSNCoreFiles\msn6.exe).
     
  9. Click once on the MSN Explorer executable file (msn6.exe) to select it and click Open. The MSN Explorer logo (multi-colored butterfly) and program path (C:\Program Files\MSN\MSNCoreFiles\msn6.exe) should appear in the Web Browser Program Location section.
     
  10. Click Next to finish the E-mail Set Up and return to Kid Pix® Deluxe 3.

    NOTE: If MSN Explorer is not running and a modem is used to connect to the Internet, complete Steps a - c (below) before continuing to Step 11.
  1. Exit Kid Pix® Deluxe 3.
     
  2. Launch MSN Explorer and connect to the Internet.
     
  3. Launch Kid Pix® Deluxe 3.
  1. Upload a picture to send in an e-mail message. The issue should be resolved.

    NOTE: If prompted to install the Upload Plug-In when attempting to upload a picture or movie, click Yes.
 
Issue Upload Process Freezes or Is Slow
Description  
Solution When attempting to upload a Kid Pix® Deluxe 3 picture or movie to send in an e-mail, the upload process takes a long time and appears to freeze. There are several possibilities that can cause this issue. The remainder of this technical note describes how to proceed. When uploading a Kid Pix® picture or movie, consider the following:
  1. Internet Connection Type and Speed: Connections to the Internet (i.e., modem, cable, etc.) and the connection speed all affect the efficiency at which an upload occurs. Dial-up connections are noticeably slower.
     
  2. File Size: As expected, larger files take longer to upload. Coupled with a dial-up connection (modem), it is common for an upload of a large file to take several minutes to complete.
     
  3. If prompted to install the Upload Plug-In when attempting to upload a picture or movie, click Yes.
     
  4. If, after successfully connecting to the Internet, the upload process appears to freeze, wait a couple of minutes before attempting to cancel the upload. As stated above, many factors affect the speed at which a picture or movie is uploaded.
 
Issue Program Locks when Adding Sound (Windows® XP)
Description  
Solution When attempting to add sound to a picture or slide show in Kid Pix® Deluxe 3 on a system running Windows® XP, the program locks up. Typically, this occurs when the user is logged in to Windows® under a user that does not have Administrator rights. Changing that user's rights or logging in under another user that has administrator rights should resolve the issue. This technical note describes how to proceed. For Windows® XP, you must be logged in to Windows® as a user with administrator rights to use all of the features of Kid Pix® Deluxe 3. To change or view your user rights, contact the system administrator.

If the program remains locked up, continue with the following steps:
  1. Press and hold down the CTRL and ALT keys on the keyboard and tap the DELETE key once.
     
  2. Release the CTRL and ALT keys. The Windows Security dialog box will appear.
     
  3. Click the Task Manager button. Task Manager will open.
     
  4. Click the Applications tab.
     
  5. Locate the listing for Kid Pix® and click it once to select it.
     
  6. Click the End Task button. Kid Pix® should close.
     
  7. Close Task Manager by clicking the X in the top-right corner of the window.
 
Issue Letters Display When Using Arrow Keys
Description  
Solution While editing a text box in Kid Pix® Deluxe 3 on a Windows® XP system, letters display in the text box when the arrow keys are used. Enabling Windows XP Compatibility options will resolve this issue. Consult the remainder of this technical note for additional information. Complete the following steps to enable the Windows® XP Compatibility options:
 
  1. Close any open windows or programs to return to the desktop.
     
  2. Locate the desired shortcut to launch Kid Pix® Deluxe 3. (This icon is typically found on the desktop or the Start menu.)
     
  3. Right-click the icon and choose Properties from the menu that appears.
     
  4. Select the Compatibility tab in the window that appears.
     
  5. Place a checkmark before the "Run this program in compatibility mode" setting.
     
  6. Choose Windows® 98/Windows Me from the dropdown menu that appears below the setting.
     
  7. Click Apply and click OK to accept the changes.
     
  8. Launch and use Kid Pix® Deluxe 3.
 
Issue KidPix 3 Has Encountered a Problem (Windows® XP)
Description  
Solution When attempting to run Kid Pix® Deluxe 3 on Windows® XP, the following message appears: "KidPix 3 has encountered a problem and needs to close. We're sorry for the inconvenience." The information and procedure presented in the remainder of this note describes how to install and run a program using the Program Compatibility Wizard in Windows® XP. If Kid Pix® Deluxe 3 is successfully installed, complete the "Running Kid Pix® Deluxe 3 in Compatibility Mode" procedure below. If the installation of Kid Pix® Deluxe 3 failed, click here to continue.

Running Kid Pix® Deluxe 3 in Compatibility Mode
 
  1. Close all windows and programs and return to the desktop.
     
  2. Locate the Kid Pix® Deluxe 3 Shortcut icon on the desktop and right-click on it.

    NOTE: If no shortcut exists on the desktop, click Start, select Programs or All Programs, select Kid Pix Deluxe 3 from the list of programs and right-click on the Kid Pix Deluxe 3 icon. Continue with Step 3.

     
  3. Choose Properties from the menu that appears. The Shortcut to Kid Pix Deluxe 3 Properties window will open.
     
  4. Click the Compatibility tab.
     
  5. Under the Compatibility mode heading, click inside the box before "Run this program in compatibility mode for:" statement. The field below the statement will become active.
     
  6. Click the down arrow to the right of Windows 95 and choose Windows 98 / Windows Me from the list that appears.
     
  7. Under the Display settings heading, click inside the box before the Disable visual themes setting to place a check there.
     
  8. Click Apply and click OK to close the Shortcut to Kid Pix Deluxe 3 Properties window.
     
  9. Click the Kid Pix shortcut to launch the program.
NOTE: If the issue remains, uninstall and reinstall the program by completing the steps that follow.

Install and Running Kid Pix® Deluxe 3 in Compatibility Mode

Complete these steps:

NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.
 
  1. Uninstall Kid Pix® using the Add or Remove Programs Control Panel. (If Kid Pix® does not show in the Add or Remove Programs Control Panel, continue with Step 2.)
     
  2. Verify the Minimum System Requirements (Technical Note ID: 21012). (This information is needed as the procedure below is completed.)
     
  3. Close programs and return to the desktop.
     
  4. Insert the Kid Pix® CD into the CD-ROM drive.

    NOTE: If a program installation screen appears with a prompt to install the program, click the selection (e.g., No, Cancel or Exit the Installation, etc.) that will cancel the installation and return to the desktop.

     
  5. Click Start on the Windows® taskbar.
     
  6. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
     
  7. Click Next.
     
  8. Click the "I want to use the program in the CD-ROM drive" radio button.
     
  9. Click Next. A window presenting the different Windows® Compatibility Modes will open.
     
  10. Click the radio button next to the desired Compatibility Mode and click Next. (Consult the Minimum System Requirements of Kid Pix® Deluxe 3 for system information.)
  11. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the selected settings will appear.
     
  12. Verify that the settings are correct.

    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.

     
  13. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. The program installation will begin.
     
  14. Follow the prompts to install the program.
     
  15. After the installation is complete, close the program to return to the Program Compatibility Wizard.

    NOTE: After the program is closed, the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.

     
  16. If the program functioned properly using the compatibility mode that was selected in Step 10 (above), click Next. (The Program Compatibility Data window will open.) Continue with Step 17.

    NOTE: If the program did not function correctly, uninstall the program (using the Add or Remove Programs Control Panel: Step 1) and repeat the above procedure, choosing different compatibility settings.

     
  17. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
     
  18. Click Finish to close the window.
     
  19. Launch and use Kid Pix®.
NOTE: For questions regarding the Program Compatibility Wizard or Windows® XP (or both), contact Microsoft® or go to http://www.microsoft.com for additional information.
 
Issue Accessing the User Guide
Description  
Solution While using Kid Pix® Deluxe 3, you want to access the User Guide. The remainder of this technical note describes the procedure. Follow the steps below to open the Kid Pix® Deluxe 3 User Guide.

NOTE: The Kid Pix® Deluxe 3 User Guide is in the .PDF file format. Adobe® Acrobat® Reader is required to view and print the Kid Pix® Deluxe 3 User Guide. If Adobe® Acrobat® Reader is not installed, the latest version can be downloaded free from the Adobe® Website.

Accessing the User Guide
 
  1. While in Kid Pix® Deluxe 3 in the Paint Zone or at the SlideShow screen, position the mouse pointer at the top-left portion of the screen where it is black. The mouse pointer will change to a triangle.
     
  2. Click once. The menu bar should appear.
     
  3. Move the mouse to the right and position the triangle (pointer) over Help.
     
  4. Click View User Guide from the Help menu. The Kid Pix® Deluxe 3 User Guide will open in Adobe® Acrobat® Reader.
 
Issue Printer Is Unavailable in Classic Mode on Mac OS® X
Description  
Solution When launching an application (such as Kid Pix® Deluxe 3) in Classic Mode on Mac OS® X, the printer installed to the Mac OS® X Print Center is unavailable to the program. This occurs because Classic applications continue to use the Mac OS® 9 Chooser even though they are running when Mac OS® X is active. Adding the printer to the Chooser will allow the Classic application to recognize the printer. Consult the remainder of this note for the procedure. Complete these steps:
 
  1. With the Classic application active, click the Apple menu and click Chooser.
     
  2. Select the desired printer from the window that opens and double-click it to begin setting it up.
     
  3. If prompted, follow the instructions to complete the setup process. Once this procedure is complete, this printer will be available in any Classic application.
NOTE: While Mac OS® 9 and the Classic environment do not provide tools to limit access to file or folders, the Classic environment will respect limited file access imposed by Mac OS® X. If the user who is logged in to Mac OS® X does not have Read and Write access to the system hard drive, the printer may not be visible in the Chooser. This difficulty can be resolved by either granting Read and Write access to the system hard drive or booting directly into Mac OS® 9.

Grant the User Read and Write Access to the System Hard Drive
 
  1. When logged in to Mac OS® X, close any open windows and quit any programs to return to the desktop.
     
  2. Select the system hard drive either on the desktop or within a Finder window.
     
  3. Click the File menu and choose Get Info.
     
  4. In the window that appears, locate the Ownership & Permissions settings.
     
  5. By using the Group or Others fields, provide the current user Read and Write access to this volume.
     
  6. Close the window to accept the changes. The printer should now be visible in the Chooser when the Classic environment is enabled.
Boot into Mac OS® 9
 
  1. When logged in to Mac OS® X, close any open windows and quit any programs to return to the desktop.
     
  2. Click the Apple menu and choose System Preferences.
     
  3. Select the Startup Disk panel in the System Preferences window that appears.
     
  4. Select the Mac OS® 9 volume in this window and click the Restart button.
     
  5. Once booted into Mac OS® 9, click the Apple menu and select Chooser.
     
  6. Set up the printer as desired and quit the Chooser.
     
  7. Click the Apple menu, choose Control Panels, and choose Startup Disk.
     
  8. Select the Mac OS® X volume and click the Restart button. The printer should now be visible in the Chooser when the Classic environment is enabled.
 
Issue Looping a Slide Show
Description  
Solution After creating a slide show in Kid Pix® Deluxe 3, you want the slide show to loop or repeat when playing. Kid Pix® Deluxe 3 does not include the option to loop when playing a slide show. However, the slide show can be exported as a QuickTime® movie file (.MOV) and opened and played continuously in QuickTime® 5 (or later). View the remainder of this technical note for the procedure. Follow the procedures below to export a Kid Pix® Deluxe 3 slide show and play it using QuickTime® with Looping turned on.

Exporting as a QuickTime® Movie File
 
  1. With the desired slide show opened in Kid Pix®, move the mouse to position the pointer in the black area near the top-left corner of the Kid Pix® screen and click once. The menu bar will appear.
     
  2. Select File and click Export. The Export SlideShow As dialog appears.
     
  3. Click the down arrow to the right of the Save As Type: field and click Project As QuickTime Movie (*.MOV).
     
  4. Click the down arrow to the right of the Save In: field and select or navigate to the desired Save In location (e.g., Desktop).
     
  5. In the File Name: field, enter a name for the movie.
     
  6. Record the Save In location and the File Name.
     
  7. Click Save.
     
  8. After saving the file, continue with the next procedure to open and play the movie in QuickTime® with Looping turned on.
Open the File in QuickTime® 5 or Later

NOTE: Basic versions of QuickTime® prior to 5 do not include the option to loop. If the basic edition of QuickTime® 4 is currently installed, click or go online to http://www.apple.com/quicktime to download and install the latest basic version of QuickTime® before completing the procedure below.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Navigate to the location where the QuickTime® movie (.mov) file was saved. (This is the location recorded in Step 6 of the previous procedure.)
     
  3. Locate and double-click the QuickTime® Movie file (*.mov) that was saved using the previous procedure. The movie file will open in QuickTime®.
     
  4. Click Movie from the menu bar in QuickTime® and verify that a check appears to the left of Loop. If no check appears next to Loop, click once on Loop to turn on the feature.

    If a check appears next to Loop, the Loop feature is on. Click away from the Movie menu to close it.

     
  5. Click the Play button (which resembles a single triangle pointing right) located at the bottom of the QuickTime® Movie Player window. The movie will begin playing and will repeat until the Pause button ( || ) is clicked.
 
Issue Stamps Skip or Move Slowly (Windows®)
Description  
Solution While using Kid Pix® Deluxe 3 on a Windows® system, the stamp tool, alphabet tool or Stampinator cursor skips around or is slow to respond. An incompatible display driver can cause this issue. Editing the QTW.INI file (QuickTime® 5), lowering the video hardware acceleration or both will help to identify the source of the issue. In some instances, updating the display card driver is necessary. Consult the remainder of this technical note for additional information. The procedures described below will help to identify the source of the issue.

Procedure #1: Edit the QTW.INI File

NOTE: Follow this procedure only if QuickTime® 5 is installed. If a version of QuickTime® other than 5 (e.g., 4 or 6) is currently installed, continue with the Procedure #2.

To determine the version of QuickTime® that is installed, launch the QuickTime® Movie Player from the Start menu. When the QuickTime® Movie Player opens, click Help from the menu bar and click About QuickTime®. A window displaying the version number will appear.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Click Start, select Search (or Find) and click For Files or Folders. The Search (or Find) window will open.

    For Windows® XP, click Start and click Search. When the Search window opens, click All Files and Folders (left).

     
  3. Type QTW.INI in the Named: field.
     
  4. Verify that the C: drive is selected in the Look In: field.
     
  5. Click Search Now (or Find Now) to begin the search. When the search is complete, the results will appear on the right (or bottom) pane of the Search (or Find) window.
     
  6. Double-click the qtw.ini file that was found. (The file can also appear as qtw.) The file will open in Notepad.
     
  7. Under the [VIDEO] section, locate the OPTIMIZE=DRIVER entry.
     
  8. Position the mouse pointer after the word DRIVER and click once. A cursor will appear.
     
  9. Press the BACKSPACE key (as needed) to remove the word DRIVER.
     
  10. Type BMP to replace the word. The revised line OPTIMIZE=BMP should appear.
     
  11. Choose File in the menu bar and click Save.
     
  12. Close the QTW.INI file and launch and use the program.
NOTE: If the issue persists, continue with the next procedure.

Procedure #2: Lower Hardware Acceleration
 
  1. Close programs and all windows and return to the desktop.
     
  2. Right-click an open area on the desktop and click (left mouse button) Properties from the menu that opens. The Display Properties will open.
     
  3. Click the Settings tab.
     
  4. Click the Advanced button. The Properties for the installed video driver will open.
     
  5. Click the Performance (Windows® 95/98/Me) or Troubleshooting (Windows® 2000/XP) tab.
     
  6. Record the current Hardware Acceleration setting.
     
  7. Lower the hardware acceleration by moving the adjusting needle to the left to the Basic setting. The word Basic will appear in a sentence beneath the adjusting needle.

    NOTE: Do not choose the NONE setting, which is the setting to the far left. If the current setting is NONE or Basic, move the needle to the right one notch.

     
  8. Click Apply and OK.
     
  9. Click OK (or Close) to close the Display Properties.
     
  10. When prompted, click Yes to restart the computer.
     
  11. After the system restarts, launch and use Kid Pix® Deluxe 3.
NOTE: If the issue persists, continue with the next procedure.

Procedure #3: Update the Video Driver

The current date of the video driver can be confirmed through the Device Manager. To access the Device Manager and determine the driver date in Windows®, use the following steps:
 
  1. Close all programs and windows and return to the desktop.
     
  2. Right-click the My Computer icon (located on the desktop) and click (left mouse button) Properties from the menu that appears. The System Properties will open.
     
  3. Click the Device Manager tab (Windows® 95/98/Me). For Windows® 2000/XP, click the Hardware tab and click the Device Manager tab. The Device Manager window will open.
     
  4. Click the plus (+) sign before Video to view the driver information.
     
  5. In the list, click the device name once to highlight it.
     
  6. Click the Properties button. A window listing the driver information will appear.
     
  7. Click the Driver tab and make a note of the driver date.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  8. Click Cancel to close the window.
NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's website.
 
Issue Black Bar on Printout (HP® LaserJet 5)
Description  
Solution When printing from Kid Pix® Deluxe 3 to the HP® LaserJet 5, a black bar appears at the top of the printed page. This typically occurs when a PostScript® driver for the printer is used. Changing the printer driver will help to resolve the issue. Consult the remainder of this technical note for additional instructions. Printing using the PCL driver released for the HP® LaserJet 5 or a driver for the HP® LaserJet 4 will help resolve this issue. Either driver can be downloaded free from http://www.hp.com/. At the website, follow the instructions to download the driver.

Consult the printer documentation for additional information, or click General Computer Advice and search for the printer troubleshooting article for the operating system in use.
 
Issue Unable to Save Sound (Mac OS® X)
Description  
Solution After clicking the Save button to save a recorded sound in Kid Pix® Deluxe 3 on a Macintosh® running Mac OS® X, the Save window does not appear. Booting into Mac OS® 9 before launching Kid Pix® Deluxe 3 will help resolve this issue. Consult the remainder of this note for the procedure. Boot into Mac OS® 9
 
  1. Close all programs and windows and return to the desktop.
     
  2. Click the Apple menu and choose System Preferences.
     
  3. Double-click Startup Disk.
     
  4. Select the Mac OS® 9 volume and click Restart. When the computer restarts, Mac OS® 9 will be active.
     
  5. Launch and use Kid Pix® Deluxe 3.
Return to Mac OS® X
 
  1. Close all programs and windows and return to the desktop.
     
  2. Click the Apple menu, choose Control Panels and click Startup Disk.
     
  3. In the window that appears, click the Mac OS® X volume and click Restart. After the computer restarts, Mac OS® X will be active.
 
Issue Display Is Upside Down
Description  
Solution While using Kid Pix® Deluxe 3, the display is upside down. This issue can occur when a video card driver is outdated or has become corrupt. Installing the newest available driver for the installed video card will help resolve the issue. Using Hot Keys to flip the screen orientation may also temporarily resolve the issue. View the remainder of this technical note for additional information. Complete the procedures below as needed to help identify the source of the issue.

Using Hot Keys to Flip the Screen Orientation
  1. Launch Kid Pix® Deluxe 3, press and hold the CTRL and ALT keys on the keyboard, and press the Up arrow once. Release the keys. The display orientation will change as needed. (This procedure addresses specific video cards. It may not work for the video card in use.)

     
  2. If the above Hot Key combination did not resolve the issue, review the video card's Help files for other possible Hot Key combinations or troubleshooting techniques, or contact the manufacturer of the video card directly for additional information.

    NOTE: If using Hot Keys to change the screen orientation resolves the issue, it is still recommended to update the video card driver. Consult the next procedure.
  3. Updating the Video Card Driver
  4. For Windows® 95/98/ME, click or go to Updating Drivers (Windows® 95/98/ME) in the General Computer Advice section at http://support.broderbund.com for instructions that describe how to update the video card driver.

     
  5. For Windows® 2000/XP, click or go to Updating Drivers (Windows® 2000/XP) in the General Computer Advice section at http://support.broderbund.com for instructions that describe how to update the video card driver.
 
Issue KidPix 3 Has Generated Errors and Needs to Close
Description  
Solution When attempting to run Kid Pix® Deluxe 3 on Windows® 2000, the following message appears: "KidPix 3 has generated errors and needs to close. We're sorry for the inconvenience." The information and procedure presented in the remainder of this note describe how to uninstall and reinstall Kid Pix® Deluxe 3 to resolve this issue. Complete these steps:
 
  1. Uninstall Kid Pix® using the Add or Remove Programs Control Panel. (If Kid Pix® does not show in the Add or Remove Programs Control Panel, continue with Step 2.)
     
  2. Verify the Minimum System Requirements (Technical Note ID: 21012).
     
  3. Continue with the Installing Kid Pix® Deluxe 3 procedure that follows.
Installing Kid Pix® Deluxe 3

NOTE: When installing Kid Pix® Deluxe 3 on Windows® 2000, the user must be logged in to Windows® with Administrator rights.

Before attempting to install a program on Windows® 2000, it is recommended to close all programs currently running on the system. In addition, closing programs that automatically start when the computer is turned on is recommended. Using the Applications tab in the Task Manager to close the startup programs before installing the program can help prevent conflicts. Complete the steps that follow.
 
  1. Press and hold the CTRL and ALT keys and tap the DELETE key once. A Windows® 2000 Security window should appear.
     
  2. Release all keys.
     
  3. Click the Task Manager button.
     
  4. In the Windows® Task Manager dialog box, select the Applications tab.
     
  5. Click once on an application in the list to select it. (If no applications are listed, skip to Step 8 and proceed.)
     
  6. Click End Task.
     
  7. Repeat Steps 5 and 6 until all applications are closed.
     
  8. With all applications closed, click File and select Exit Task Manager.
     
  9. Insert Kid Pix® Deluxe 3 CD into the proper drive.
     
  10. Follow the prompts to complete the installation.
     
  11. Once the installation is complete, restart Windows®.

    NOTE: The applications that were closed using the above procedure will restart when the computer is restarted.

     
  12. Launch and use Kid Pix® Deluxe 3.
 
Issue An Error Occurred While Saving the File
Description  
Solution When attempting to save your project from a Mac OS® X client to a Mac OS® 9.x or Mac OS® X server, the following error message appears: "An Error Occurred While Saving the File." The cause of this issue is specific to the operating systems in use. Consult the remainder of this note for additional information and the resolution. Mac OS® X Client and Mac OS® X Server Share

When attempting to save from an OS X client to an OS X server share, this error is caused by incorrect share point settings. In this instance, changing the share point permissions to give everyone Read and Write access and mounting the share using the SMB protocol will resolve the issue. Click Saving from an OS X Workstation to an OS X Server for the procedure.

Mac OS® X Client and Mac OS® 9 Server Share

Mac OS® X clients can connect to shares on a Mac OS® 9 server only when the AFP protocol is used. However, when launched in the Mac OS® X environment, Kid Pix® Deluxe 3 cannot properly save to shares using the AFP protocol. To resolve the error, booting to the Mac OS® 9 volume on the workstation before using Kid Pix® Deluxe 3. Click Saving from an OS X Workstation to an OS 9.x Server to continue.

If you do not want to switch to the Mac OS® 9 volume before using Kid Pix® Deluxe 3, click Saving from an OS X Workstation to the Local Hard Disk for an alternative procedure.

Saving from an OS X Workstation to an OS X Server

To save files created in Kid Pix® Deluxe 3 from an OS X workstation to an OS X server, Read & Write permissions must be set for everyone for the share point and the share point must be mounted on the workstation.

Follow the steps below to change permissions on the share point:
  1. Login to the Server as an Administrative user.
     
  2. Double-click the hard drive.
     
  3. Click Applications.
     
  4. Click Utilities.
     
  5. Double-click Workgroup Manager. The Workgroup Manager Connect window will appear.
     
  6. Enter the requested information in the fields provided and click Connect. The Workgroup Manager window will appear.
     
  7. Click the Sharing button.
     
  8. Click the Share Points tab near the top of the screen.
     
  9. Click the General tab on the right side of the screen.
     
  10. From the list of share points on the left side of the screen, click the share point to save to when using Kid Pix®.
     
  11. On the right side of the screen, click the arrows to the right of Everyone and click Read & Write.

    NOTE: Permissions changed on a parent folder are not inherited by sub-folders. This permission change must be made directly to the folder you want to save to. To save to multiple folders, make the change to each folder.

     
  12. Click the Protocol tab.
     
  13. Click to place a check the box to Share this item using SMB. If a check is present, proceed to the next step.
     
  14. Click to place a check the box to allow SMB guest access. If a check is present, proceed to the next step.
     
  15. Click the Save button in the lower-right corner of the window to save the changes.
Complete the following steps to mount the share point:
  1. Close all windows and applications and return to the Finder.
     
  2. Click Go from the top menu bar and click Connect to Server. A Connect to Server window will appear.
     
  3. Verify that the address listed in the Address field refers to the SMB protocol (e.g., SMB://Server IP Address).
     
  4. Click the Connect button.
     
  5. From the dropdown box found under Select a Share, choose the name of the desired share point.
     
  6. Click OK.
     
  7. Enter a Username and Password to connect. The share point will appear on the desktop.
     
  8. Launch and use Kid Pix® Deluxe 3. Saving to this share point is now possible.
NOTE: If this does not resolve the issue, complete the "Saving from an OS X Workstation to an OS 9.x Server" procedure that follows below.

Saving from an OS X Workstation to an OS 9.x Server

This procedure will start the OS X client in OS 9.x to allow saving to the OS 9.x server. If you do not want to switch to the Mac OS® 9 volume before using Kid Pix® Deluxe 3, click here for the instructions to save to the local hard disk.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Click the Apple menu and choose System Preferences.
     
  3. Double-click Startup Disk.
     
  4. Select the Mac OS® 9 volume and click Restart. When the computer restarts, Mac OS® 9 will be active.
     
  5. Launch and use Kid Pix® Deluxe 3.
NOTE: After using Kid Pix® Deluxe 3, complete the steps below to return to the Mac OS® X volume.

Complete these steps to return to the Mac OS® X volume:
  1. Close all programs and windows and return to the desktop.
     
  2. Click the Apple menu, choose Control Panels and click Startup Disk.
     
  3. In the window that appears, click the Mac OS® X volume and click Restart. After the computer restarts, Mac OS® X will be active.
Saving from an OS X Workstation to the Local Hard Disk

Complete this procedure if you want to use Kid Pix® Deluxe 3, but do not want to boot the OS X client in OS 9.x.
 
  1. Close all applications and return to the desktop.
     
  2. Double-click the hard drive.
     
  3. Navigate to the folder you are attempting to save to.
     
  4. Click Edit from the top menu bar and click Get Info.
     
  5. Click the dropdown box by Ownership and Permissions.
     
  6. Click the arrows to the right of Owner and select Read/Write.
     
  7. Repeat Step 6 for the Group heading and the Others heading.
     
  8. Launch and use Kid Pix® Deluxe 3. Projects can now be saved to the folder selected in Step 3.
 
Issue The Operation Could Not Be Completed (Mac® OS X)
Description  
Solution When using a multi-user setup on Mac OS® X, the following error occurs when attempting to launch Kid Pix® Deluxe 3 as a restricted user: "The operation could not be completed because you do not have enough access privileges." This issue can be resolved by completing a full install of Kid Pix® Deluxe 3 and changing selected system settings. View the remainder of this note for additional information. Complete the following procedures in the order they are presented.

Uninstall Kid Pix® Deluxe 3
 
  1. Log out of the computer as the restricted user and login as an administrative user.
     
  2. Double-click the hard drive where Kid Pix® Deluxe 3 was installed.
     
  3. Click the Kid Pix Deluxe 3 folder and drag it to the trash. Kid Pix® Deluxe 3 will be removed from the computer.
     
  4. Continue with Installing Kid Pix® Deluxe 3.
Installing Kid Pix® Deluxe 3
  1. Insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive. A Kid Pix Deluxe 3 CD icon will appear on the desktop.
     
  2. Double-click the Kid Pix Deluxe 3 CD icon.
     
  3. Double-click Kid Pix Deluxe 3 Install. A Kid Pix Deluxe 3 splash screen will appear.
     
  4. Click Continue. The Kid Pix Deluxe 3 Read Me will appear.
     
  5. Click Continue.
     
  6. Review the End User License Agreement and click Agree if it is accepted.
     
  7. Click to select the Full Install option and click Install.
     
  8. Follow the onscreen prompts to complete the installation of Kid Pix® Deluxe 3.
     
  9. Continue with Checking the Kid Pix Deluxe 3 Folder Permissions.
Checking the Kid Pix Deluxe 3 Folder Permissions

For students with a restricted login to access Kid Pix® Deluxe 3, the permissions for the Kid Pix Deluxe 3 folder on the hard drive must be set to Read/Write. For assistance with changing folder permissions, view the Mac OS® X documentation.
 
  1. If Capabilities is not in use to limit the applications that users can launch, log out of the computer as the Administrator, login as the restricted user and use Kid Pix® Deluxe 3.

     
  2. If Capabilities is in use to limit the applications that users can launch, continue with Checking the OS Version.
Checking the OS Version

For Kid Pix® Deluxe 3 to function properly with Capabilities, the operating system on the computer must be 10.2.8.
 
  1. Close all windows and programs and return to the desktop.
     
  2. Click the Apple in the top menu bar and click About This Mac. The operating system version will be displayed on the window that appears.
     
  3. If the operating system is lower than 10.2.8, review the information at http://www.apple.com that describes upgrading the operating system.
     
  4. After the operating system has been upgraded to 10.2.8 (if needed), continue with Adding Kid Pix® Deluxe 3 to Capabilities.
Adding Kid Pix® Deluxe 3 to Capabilities
 
  1. Close all windows and programs and return to the desktop.
     
  2. Click the Apple in the top menu bar and choose System Preferences.
     
  3. Under System, double-click Accounts. A window with all user accounts will appear.
     
  4. Click on the desired user account to select it and click the Capabilities button.
     
  5. Ensure that there is a check in the box by "Use only these applications."
     
  6. Click the arrow by Applications (hard drive name). A list of applications installed to the hard drive will appear.
     
  7. Scroll through the list and locate Kid Pix Deluxe 3.
     
  8. Click to place a check in the box to the left of Kid Pix Deluxe 3 to allow the application.

    NOTE: If Kid Pix Deluxe 3 does not appear in the list of applications, click the Locate button and browse to where Kid Pix® Deluxe 3 was installed to select it.

     
  9. Click OK.
     
  10. Click the "X" in the upper-left corner to close the Accounts window.
     
  11. Log out of the computer as the Administrator, login as the restricted user and use Kid Pix® Deluxe 3.
 
Issue Macintosh® Extensions Required
Description  
Solution Kid Pix® Deluxe 3 requires specific extensions on a Macintosh® computer. These extensions must be running for the program to function properly. View the remainder of this note for the list of required extensions. Required extensions are as follows:
 
  1. Apple CD/DVD - 1.2.2
     
  2. Draw Sprocket Lib - 1.7.4
     
  3. Open GL Engine - 1.1.2
     
  4. Open GL Library - 1.1.2
     
  5. Open GL Memory - 1.1.2
     
  6. Open GL Render - 1.1.2
     
  7. Open GL Render ATI - 1.1.2
     
  8. Open GL Utility - 1.1.2
     
  9. QuickTime - 4.1.2
     
  10. QuickTime MPEG Extension - 4.1.2
     
  11. QuickTime Power Plug - 4.1.2
     
  12. QuickTime VR - 2.3
     
  13. Sound Manager - 3.6.5
     
  14. Speech Manager - 2.0
 
Issue Installing Kid Pix® Deluxe 3
Description  
Solution To prevent possible conflicts during an installation, closing all programs (including background programs) before installing any software is recommended. The directions below describe how to complete a "clean" installation of Kid Pix® Deluxe 3. Choose the operating system and follow the steps that are presented.

Installing Kid Pix® Deluxe 3
  1. For Windows® XP, begin with Installing Kid Pix® Deluxe 3: Windows® XP.

     
  2. For Windows® 98/Me, begin with Installing Kid Pix® Deluxe 3: Windows® 98/Me.

     
  3. For Windows® 2000, begin with Installing Kid Pix® Deluxe 3: Windows® 2000.
Installing Kid Pix® Deluxe 3: Windows® XP

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

When installing Kid Pix® Deluxe 3 on Windows® XP, the user must be logged in to Windows® with Administrator rights.
 
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. A System Configuration window will open.
     
  5. Click the Startup tab.
     
  6. Record the Startup items that are checked so you can return to this customized configuration after the installation.
     
  7. Deselect all items under the Startup tab.
     
  8. Click Apply.
     
  9. Click OK.
     
  10. Click Yes when prompted to restart the computer.
     
  11. When the computer has restarted, log in to Windows® as a user with Administrator privileges. If you do not have Administrator privileges, contact the system administrator.
     
  12. After logging in to Windows® with administrator privileges, insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  13. Click Install and follow the onscreen instructions to install Kid Pix® Deluxe 3.
     
  14. Once the installation is complete, follow the steps below to restore the system to its original configuration.
Restoring the Original System Configuration: Windows® XP
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. The System Configuration Utility window will open.
     
  5. Click the Startup tab.
     
  6. Refer to the list of items recorded previously, and check the box next to each item on the list.
     
  7. Click Apply.
     
  8. Click OK.
     
  9. Click Yes when prompted to restart the computer.
     
  10. Launch Kid Pix® Deluxe 3.
Installing Kid Pix® Deluxe 3: Windows® 98/Me

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. A System Configuration window will open.
     
  5. Click the General tab.
     
  6. Record the Startup selection that is shown so that it can be referred to after the installation.
     
  7. Click Selective Startup.

    NOTE: If the Load Startup Group Item is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked so this customized configuration can be restored after the installation.

     
  8. Remove the checkmark next to the items that follow. (This will temporarily prevent all startup applications from loading when Windows® is restarted.)
  1. Load startup group items
     
  2. Process Autoexec.bat file (Windows® 98)
     
  3. Process Config.sys file (Windows® 98)
     
  4. Load Static VxDs (Windows® Me)
     
  5. Load environment variables (Windows® Me)
  1. Click Apply.
     
  2. Click OK.
     
  3. Click Yes when prompted to restart the computer.
     
  4. When the computer has restarted and the Windows® Desktop returns, insert the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  5. Click Install and follow the onscreen instructions to install Kid Pix® Deluxe 3.
     
  6. Once the installation is complete, follow the steps below to restore the system to its original configuration.
Restoring the Original System Configuration: Windows® 98/Me
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start and select Run.
     
  3. Type MSCONFIG in the Open: field.
     
  4. Click OK. The System Configuration Utility window will open.
     
  5. Refer to the list of items recorded previously, and check the box next to each item on the list for the General tab or Startup tab or both.
     
  6. Click Apply.
     
  7. Click OK.
     
  8. Click Yes when prompted to restart the computer.
     
  9. Launch Kid Pix® Deluxe 3.
Installing Kid Pix® Deluxe 3: Windows® 2000

NOTE: When installing Kid Pix® Deluxe 3 on Windows® 2000, the user must be logged in to Windows® with Administrator rights.
 
  1. Press and hold the CTRL and ALT keys and tap the DELETE key once. A Windows® 2000 Security window should appear.
     
  2. Release all keys.
     
  3. Click the Task Manager button.
     
  4. In the Windows® Task Manager dialog box, select the Applications tab.
     
  5. Click once on an application in the list to select it. (If no applications are listed, skip to Step 8 and proceed.)
     
  6. Click End Task.
     
  7. Repeat Steps 5 and 6 until all applications are closed.
     
  8. With all applications closed, click File and select Exit Task Manager.
     
  9. Place the Kid Pix® Deluxe 3 CD into the CD-ROM drive.
     
  10. Click Install and follow the onscreen instructions to install Kid Pix® Deluxe 3.
     
  11. Once the installation is complete, restart Windows®.
     
  12. Launch Kid Pix® Deluxe 3.
 
Issue Uninstall Kid Pix® Deluxe 3
Description  
Solution At times, it may be necessary to uninstall a program from a system to resolve conflicts or to delete corrupted files. This technical note presents the steps required to uninstall Kid Pix® Deluxe 3. Follow the directions below to uninstall Kid Pix® Deluxe 3.

Uninstalling Kid Pix® Deluxe 3
  1. Close all open windows and return to the desktop.
     
  2. Click Start, choose Settings and select Control Panel. The Control Panel will open. For Windows® XP, click Start and click Control Panel. The Control Panel will open.
     
  3. In the Control Panel window, double-click the Add/Remove Programs icon. The Add/Remove Programs window will open showing a list of installed programs. For Windows® XP, click once on Add or Remove Programs if viewing the Control Panel in Category View. The Add or Remove Programs window will open.
     
  4. Locate and click once on Kid Pix® Deluxe 3 to select it.
     
  5. Click the Add/Remove (Windows® 98) or Change/Remove (Windows® Me/XP and 2000) button to begin the uninstall process.
     
  6. Follow the prompts to uninstall Kid Pix® Deluxe 3.
NOTE: Click or go to Installing Kid Pix® Deluxe 3 (Technical Note ID: 38746) at for the procedure to install Kid Pix® Deluxe 3.
 
Issue Desktop Resolution Not Restored Upon Exit
Description  
Solution After exiting Kid Pix® Deluxe 3, the original desktop resolution and color settings are not restored. Additionally, you may not be able to restart Kid Pix® Deluxe 3 until the computer has been restarted. This issue is caused by an issue with the display driver and can be resolved by lowering the video hardware acceleration or updating the display card driver. View the remainder of this technical note for additional information. For Windows® 98/ME, begin with Lowering Hardware Acceleration (Windows® 98/ME).

For Windows® 2000/XP, begin with Lowering Hardware Acceleration (Windows® 2000/XP).

Lowering Hardware Acceleration (Windows® 98/Me)

Note: Before lowering hardware acceleration using the procedure that follows, contact the computer manufacturer for additional information. Some computers may experience video issues after changing this setting.
  1. Click Start, select Settings and choose Control Panel.
     
  2. Double-click the System icon. The System Properties will open.
     
  3. Click the Performance tab.
     
  4. Click the Graphics button. The Advanced Graphics Settings window will appear.
     
  5. Locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  6. Record the current setting.
     
  7. Position the mouse pointer on the hardware acceleration slide bar and click the mouse button, keeping the button pressed.
     
  8. By moving the mouse, move the hardware acceleration slide bar to the left to the Basic setting and release the mouse button. The word Basic will appear in the sentence immediately under the slide bar.

    Note: Do not select the NONE setting, which is the setting to the far left.

     
  9. For the new setting to take effect, click OK and restart the computer when prompted.
     
  10. Launch and use the program.
Note: After closing the program, return to the Advanced Graphics Settings window (see above) and reset the hardware acceleration to the original setting.

If lowering the hardware acceleration improved program performance, repeat the above procedure before launching and using the program. Updating the Video Driver is recommended to prevent this issue from occurring again. Review the Updating the Video Driver (Windows® 98/ME) procedure for information about updating the driver.

Updating the Video Driver (Windows® 98/Me)

Note: The driver information (make and model information) is found in the Device Manager in the System Properties window.
  1. Close all windows and programs and return to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.
     
  3. Click the Device Manager tab.
     
  4. Select View devices by type, if it is not already selected.
     
  5. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  6. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  7. Click the Driver tab and record the driver information. (The date of the driver currently installed should be displayed.)
     
  8. Contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's website.

Lowering Hardware Acceleration (Windows® 2000/XP)
  1. Close all windows and programs and return to the desktop.
     
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
     
  3. Click the Settings tab.
     
  4. Click the Advanced button.
     
  5. Click the Troubleshoot tab. A window will open with the display adapter type identified on the title bar.
     
  6. Locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  7. Record the current setting.
     
  8. Position the mouse pointer on the hardware acceleration slide bar and click the mouse button, keeping the button pressed.
     
  9. By moving the mouse, move the hardware acceleration slide bar to the left one position and release the mouse button.

    Note: Do not select the NONE setting, which is the setting to the far left.

     
  10. For the new setting to take effect, click Apply and then click OK.
     
  11. Click OK again to close the Display Properties window.
     
  12. Launch and use the program.
Note: If the issue remains, repeat the above procedure and move the hardware acceleration slide bar to the left one additional position. (Do not select the NONE setting, which is the setting to the far left.)

After closing the program, return to the Hardware Acceleration adjustment area of the Troubleshoot Tab (see above) and reset the hardware acceleration to the original setting.

If lowering the hardware acceleration improved program performance, repeat the above procedure before launching and using the program. Updating the Video Driver is recommended to prevent this issue from occurring again. Review the Updating the Video Driver (Windows® 2000/XP) procedure for information about updating the driver.

Updating the Video Driver (Windows® 2000/XP)
  1. Close all windows and programs and return to the desktop.
     
  2. Click Start, select Settings (Windows® 2000/Windows® XP Classic Start Menu) and click Control Panel. The Control Panel window will appear.
     
  3. Double-click the System icon (Windows® 2000/Windows® XP in Classic View). The System Properties window will open.

    Note: For Windows® XP, if the System icon does not appear in the Control Panel, click Classic View (on the left) and then double-click the System icon. The System Properties will open.

     
  4. Click the Hardware tab.
     
  5. Click the Device Manager button. The Device Manager window will open.
     
  6. Click the plus (+) sign next to Display (video) to expand the list.
     
  7. Double-click on the device driver name that appears in the list. The Properties window will open listing the driver information.
     
  8. Click the Driver tab and record the driver date.
     
  9. Contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's website.
     
  10. Click OK to close the window.
 
 
Downloads

US Background Update (Windows®)

This download is for the Windows® version of Kid Pix® Deluxe 3 and contains all of the United States background maps for the program.

Download  (File Size:   3.64 MB )

US Background Update (Macintosh®)
This download is for the Macintosh® version of Kid Pix® Deluxe 3 and contains all of the United States background maps for the program.

Download  (2.77 MB)
NOTE: The StuffIt Expander™ program is needed to install the update. It can be obtained from Aladdin Systems® at http://www.aladdinsys.com.

 

 
System Requirements
 
  Mac
Platform:   OS 8.1-9.2, OS X Classic
CPU: PowerPC 233 MHz or faster
Hard Disk: 145MB
RAM: 32MB (16 MB free)
CD-ROM: 4X
Monitor: 800x600 monitor, 16-bit color
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Win
Platform:   Win 98/ME/2000/XP/NT 4.0
CPU: Pentium 233 MHz or faster
Hard Disk: 100MB
RAM: 32MB
CD-ROM: 4X
Monitor: 800x600 monitor, 16-bit color
Sound Card: Win-compatible
Optional: none
Other: Mouse

 



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