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Kid Pix Studio™ Deluxe
FAQs - Downloads - System Requirements

Kid Pix Studio Deluxe
 
Kid Pix Studio Deluxe, with its high-spirited approach to creativity and the Kid Pix drawing, painting, animation and multimedia tools, has become an essential component in creative classrooms everywhere. Includes Kid Pix, Slideshow, Wacky TV, Moopies, Stampimator, and Digital Puppets. Packed with fun tools and unique projects, Kid Pix Studio Deluxe empowers kids and encourages them to develop their creative and artistic skills. With wacky tools, 2,500 stamps, over 1,200 graphics, cool sounds, special effects and much more, kids have all the fun tools they need to explore their creativity! With Kid Pix Studio Deluxe kids can create almost anything!
FAQs
bullet Alphabet Letters Appear Distorted (Macintosh®) 
bulletCannot Find BWCC.DLL
bullet Transferring a Slideshow to Another Machine
bulletError: -5000 (Macintosh®)
bullet Disk Is Unreadable by this Macintosh®
bullet Cannot Record or Create Sounds (Macintosh®)
bullet General Protection Fault in module OWL31.DLL
bulletNo Sound While Using the Program
bulletFile Format Not Supported
bullet Fonts Display as Symbols (Windows®)
bullet Fonts Display as Symbols (Macintosh®)
bullet Quit Option is Unavailable (Macintosh®)
bulletKPSS.DAT File Is Missing
bulletFatal Exception OE Occurs
bulletNo Printer Installed (Macintosh®)
bulletPrinting Incorrect Size
bulletEnlarging Stamps
bullet256 Colors Required
bullet Auto-Installation Does Not Begin
bulletText Boxes Loose Positioning
bulletHow to Use the Typewriter Tool
bullet Prints Too Many Copies (Macintosh®)
bullet Error: -22 When Saving to an AppleShare® Server
bullet Stamps Skip or Move Slowly (Windows®)
bullet Unable to Create Movie Folder (Macintosh®)
bullet Stack Overflow Message When Saving
bulletPainting Text into a Picture
bullet Evergreen Tree in Background (Macintosh®)
bullet Wacky TV Movies Do Not Fill Viewing Area
bullet Spanish and English: Changing the Language
bullet Printing to Network Printer Is Unsuccessful
Issue Alphabet Letters Appear Distorted (Macintosh®)
Description Alphabet letters appear distorted on the screen throughout Kid Pix Studio™ Deluxe while running on a Macintosh® computer. The issue may be resolved by allocating more memory to the program.
Solution To increase the memory allocated to Kid Pix Studio™ Deluxe: 
  1. Double-click the Hard Disk icon on the Desktop.
  2. Double-click the Kid Pix Studio Deluxe folder.
  3. Double-click the Studio Stuff folder.
  4. Locate the Kid Pix icon and click once so that it is highlighted.
  5. Click File menu bar of the Desktop.
  6. Select Get Info.
  7. Increase the Preferred Memory size to 1000K above its current setting.
  8. Close the Get Info box.
  9. Restart Kid Pix Studio™ Deluxe. The issue should now be resolved.
Issue Cannot Find BWCC.DLL
Description While attempting to start Kid Pix Studio™ Deluxe, the following message appears: "Cannot find BWCC.DLL." A conflict between a program running in the background or an antivirus program can cause this error to occur. Closing background programs and disabling antivirus programs will help to resolve the issue.

If you have installed the program and are experiencing difficulties running it, complete the following procedure and try running the program again. Close all programs that are running in the background using the instructions below.
Solution Windows® 95
NOTE:
Before closing any background program, consult the computer manufacturer to identify which programs need to remain running. In addition, disable any alternate desktops, antivirus programs or utilities (Norton® Desktop, antivirus or utilities, Tabworks, etc.). The procedure for disabling these may vary, depending on the particular product. Some programs may display an icon on the Windows® taskbar. If you are unsure how to disable a particular program, contact the manufacturer of that product for specific instructions. After disabling the antivirus program (if one exists), close the background programs in the manner that follows.
  1. Press and hold the CTRL and ALT keys at the same time. While these keys are pressed, tap the DELETE key once.
  2. Release the CTRL and ALT keys. A Close Program window will open. (In it appears a listing of all of the programs currently running on the system. For any installation using Windows® 95 or Windows® 98, two programs must remain active: Explorer and Systray.)
  3. Start at the top of the Close Program listing and highlight a program by clicking on it once.
  4. Click the End Task button in the lower-left corner of the Close Program window. (Do not click the Shut Down button, as it will shut down the computer. This will start all programs that have been closed, requiring that the procedure be repeated from the beginning.) As a safety feature, only one program can be closed at time. The Close Program window will close each time the End Task button is selected. To continue, repeat Steps 1 and 2 to reopen the Close Program window.

    NOTE: Most programs will close with a single End Task action. Some programs, however, will require that the End Task button be selected again. If a message appears indicating that the program is not responding, click End Task again and proceed.
     
  5. When only Explorer and Systray are showing in the Close Program window, click the Cancel button.
  6. Launch Kid Pix Studio™ Deluxe. The issue should be resolved.
Issue Transferring a Slideshow to Another Machine
Description You would like to move your Kid Pix Studio™ Deluxe slideshow for editing or viewing on a second computer.
Solution The images added to a slideshow are not saved as part of the slideshow file itself. When moving a slideshow file to a second computer, the images must also be moved to the computer to be able to view or edit the slideshow successfully. Additionally, the images must be saved using the same path on the second machine as they were saved to on the original. It is recommended to use the default save location of C:\KPSDLUX\MY PIX (Windows®) or KID PIX STUDIO DELUXE:MY PIX (Macintosh®).
Alternatively, you can save a slideshow as a standalone file to be transferred between computers. This standalone slideshow does not require moving the images and can be viewed on a computer that does not have Kid Pix installed. A standalone slideshow cannot be edited, however. To save a completed slideshow as a standalone file, use the steps that follow.
  1. Open the slideshow in Kid Pix Studio™ Deluxe.
  2. Click File.
  3. Select Save as Standalone.
  4. Select a name and save location for the slideshow.
  5. Click OK.
Issue Error: -5000 (Macintosh®)
Description When Kid Pix Studio™ Deluxe is used on a Macintosh®, the message "Error: -5000" appears when clicking an item in the Kid Pix Studio™ Deluxe Picker. This error occurs when At Ease™, Macintosh® Manager, or other file security programs are in use. Properly configuring your file security program should allow Kid Pix Studio™ Deluxe to function properly. The remainder of this technical note describes how to proceed.
The Kid Pix Studio™ Deluxe Picker allows choosing one of six different items, each of which is its own separate application. The error "Error: -5000" is a system error indicating that access is denied.
Solution To resolve this issue, the file security program must be configured to allow one application to launch another application. Consult the file security software documentation for details describing how to properly configure the software.
Issue Disk Is Unreadable by this Macintosh®
Description While attempting to run Kid Pix Studio™ Deluxe on a Macintosh® computer, a message appears as "This disk is unreadable by this Macintosh."
Solution Following the procedures below should resolve the issue.
  1. Check the face of the CD-ROM to ensure that it indicates a Macintosh® version of the program. (You can receive this message if you are trying to use a Windows® or DOS CD in a Macintosh® computer.)
  2. Next, wash the CD-ROM under running, warm water with a little liquid soap. Rinse well.
  3. Dry the CD-ROM with a soft, lint-free cotton cloth, for instance a T-shirt or sweatshirt, using straight line movements only, going from the center of the CD to its edge.
  4. Insert the CD-ROM into its drive and start Kid Pix Studio™ Deluxe. The Macintosh® version of the program should now read the disk.
Issue Cannot Record or Create Sounds (Macintosh®)
Description While running Kid Pix Studio™ Deluxe on a Macintosh® system, you might not be able to record or create sounds from within the program.
Solution The issue can be resolved by disabling all of your system extensions except for the Apple® CD-ROM, Foreign File Access, QuickTime®, QuickTime® Power Plug, Sound Manager and Speech Manager.
System Software 7.0 to 7.1
  1. Double-click the Hard Disk icon.
  2. Double-click the System folder.
  3. Click on file at the top of the screen.
  4. Click New Folder.
  5. Rename the folder by typing Extensions Disabled.
  6. Double-click Extensions folder.
  7. Click and drag all extensions except for Apple® CD-ROM, Foreign File Access, QuickTime®, QuickTime® Power Plug, Sound Manager and Speech Manager.
  8. Close all open folders.
  9. Click Special, Restart.

System 7.5 or Higher

  1. Click on the Apple.
  2. Click on Control Panels.
  3. Click on Extensions Manager.
  4. At the top, click the down arrow next to Sets.
  5. Select Save Sets.
  6. Type the name Normal in the Save Sets dialog box.
  7. Click OK.
  8. Click the down arrow next to Sets.
  9. Select All Off.
  10. Place a check mark next to these extensions: Apple CD-ROM, Foreign File Access, QuickTime®, QuickTime® Power Plug, Sound Manager and Speech Manager.
  11. Click Sets and then select Save Sets.
  12. Name the new set Kid Pix.
  13. Close the Extensions Manager window.
  14. Click Special and then click Restart.

NOTE: You can switch the extensions back to All On at any time by following the steps above. If you are not familiar with disabling extensions on your system, please contact Apple® for assistance.

Issue General Protection Fault in module OWL31.DLL
Description When attempting to start Kid Pix Studio™ Deluxe, a message "Picker caused a general protection fault in module OWL31.DLL." This issue typically occurs when using the incorrect version of this file. Complete the following procedure copy the correct version to the Windows® System folder.
Solution Complete the following procedure to rename the file and copy the original file to the Windows® system folder.
Renaming the OWL31.DLL file
bulletSummary: Rename the OWL31.DLL file in the C:\WINDOWS\SYSTEM directory on the hard drive to OWL31.BRO, and then copy the OWL31.DLL file from the Kid Pix Studio™ Deluxe CD into the C:\WINDOWS\SYSTEM directory.
  1. Close all programs and return to the Windows® Desktop.
  2. Click Start, select Find, and choose Files or Folders.
  3. Type OWL31.DLL in the Named: text field.
  4. In the Look In: field, select C: drive and click the Find Now button.
  5. When the search is complete, right-click the OWL31.DLL file in folder C:\WINDOWS\SYSTEM and select Rename.
  6. Change the file name from OWL31.DLL to OWL31.BRO.
  7. Insert the Kid Pix Studio™ Deluxe CD into the CD-ROM drive.
  8. In the Find: All Files window, change the Look In: field to read the CD-ROM drive and click Find Now.
  9. When the file has been located, right-click the OWL31.DLL file and select Copy from the Menu.
  10. Leave the Find: All Files window open and double-click the My Computer icon on the desktop.
  11. Double-click C: drive, then double-click the Windows® folder, then double-click the System folder.
  12. From the Menu near the top of the screen, select Edit and choose Paste. This will paste the OWL31.DLL file into the System folder.
  13. Run the program. The issue should be resolved.

NOTE: Although rare, renaming the file in the system directory could affect another program that needs to use the file. If that is the case, the new OWL31.DLL file can be moved out of the system directory onto the Windows® desktop and the OWL31.BRO file can be restored to its original name. If you need further assistance, contact technical support.

Issue No Sound While Using the Program
Description You are using Kid Pix Studio™ Deluxe and do not hear the Tool sounds. A setting allows the sounds to be turned on or off.
Solution Complete the steps below to access the sound option.
  1. Start the program and go to the Goodies menu.
  2. From the list that appears, select Turn Tool Sounds On.
  3. Continue to use the program. The sounds should now be audible.

NOTE: When the Goodies menu is accessed after selecting the Turn Tool Sounds On option, the option title will change to read Turn Tool Sounds Off. Select this option if no sounds are to be heard.

Issue File Format Not Supported
Description The message "File format is not supported" occurs when a Kid Pix Studio™ Deluxe BMP image is opened in Microsoft® Paint or other graphic editor. Although Kid Pix® saves pictures as BMP files, it is using a proprietary Bitmap format that allows attaching sounds. Programs other than Kid Pix® may not be able to open these BMP files properly. Copy and Paste the picture to use it in Microsoft® Paint or other graphic editors.
Solution Copy and Paste the image from Kid Pix Studio™ Deluxe into Microsoft® Paint.
  1. Open your picture in Kid Pix Studio™ Deluxe.
  2. Select the Moving Van tool on the left.
  3. Click on the Magnet tool at the bottom of the screen.
  4. Draw a box around the image you wish to bring into Paintbrush.
  5. Click on the Edit menu at the top of the window.
  6. Select Copy.
  7. Close Kid Pix Studio™ Deluxe.
  8. Open Paint.
  9. Click the Edit menu at the top of the window.
  10. Select Paste and your image will appear.
Issue Fonts Display as Symbols (Windows®)
Description While using Kid Pix Studio™ Deluxe on a Windows® system, the fonts display as illegible symbols. Conflicts with a Monotype Sorts font in Windows® causes this issue. Deleting the Monotype Sorts font will help to resolve the issue. This technical note describes how to proceed.
Solution Some versions of Monotype Sorts font will cause Kid Pix Studio™ Deluxe to display fonts incorrectly. To help resolve and prevent this issue, complete the procedure below.
  1. Close all programs and windows and return to the desktop.
  2. Click Start, click Settings and select Control Panel.
  3. Double-click Fonts.
  4. Click Monotype fonts once to select it.
  5. Click File in the menu bar at the top of the window and select Delete.
  6. When prompted "Are you sure you want to remove the Font?", click Yes.
  7. Restart the computer.
  8. Launch and use the program. The issue should be resolved.

NOTE: Contact the computer manufacturer for additional assistance if you are not familiar with removing a font from the system.

Issue Fonts Display as Symbols (Macintosh®)
Description While using Kid Pix Studio™ Deluxe on a Macintosh®, the fonts appear as illegible symbols. A font ID conflict can cause this error. This technical note describes how to proceed.
Solution Complete the following procedure to troubleshoot this issue.
  1. Close all programs and windows and return to the desktop.
  2. Double-click the Hard Disk icon.
  3. Double-click the System folder.
  4. Locate the Fonts folder and drag it onto the desktop.
  5. Click Special in the menu bar and click Restart to restart the computer.
  6. After the computer restarts, double-click the Fonts folder on the desktop.
  7. Double-click the Hard Drive so that the System folder is visible.
  8. Click on one font in the Fonts Folder so it is highlighted.
  9. Click Edit in the menu bar at the top of the desktop and choose Select All.
  10. Click and drag all the fonts and position them on top of the closed System folder.
  11. Click OK when the message "Fonts need to be stored in the Fonts Folder..." appears.
  12. Close all windows and return to the desktop.
  13. Launch and run the program again. The issue should be resolved.
Issue Quit Option is Unavailable (Macintosh®)
Description While using Kid Pix Studio™ Deluxe on a Macintosh®, the Quit option under the File menu is greyed out and unavailable. This is a feature of the program when the Small Kids Mode is activated. Deselecting the Small Kids Mode option should allow the menu to appear normally.
Solution Complete the following steps to disable Small Kids Mode.
  1. Return to the Kid Pix Deluxe Picker window.
  2. Click Goodies.
  3. Select Small Kids Mode to uncheck this option. The Quit option should now be available.
Issue KPSS.DAT File Is Missing
Description When attempting to save a stand-alone slide show created in Kid Pix Studio™ Deluxe on a Windows® system, the following message appears: "KPSS.DAT File is Missing." An incorrect line in the KPSTUDIO.INI file can cause this issue. Editing the file will help resolve the issue. This technical note describes the process.
Solution Complete the procedure that follows to edit the KPSTUDIO.INI file.
  1. Close programs and all windows and return to the desktop.
  2. Click Start and select Run.
  3. Type KPSTUDIO.INI in the Open: field.
  4. Click OK.
  5. In the Notepad window that appears, locate the line CDROM ID=D:\KPStudio.id in the text that appears.
  6. Ensure that the drive letter used in this line correctly represents the letter that identifies the CD-ROM drive. This is typically the letter D.
  7. Add a backslash to the end of the line. After the revision, line CDROM ID=D:\KPStudio.id\ should appear.
  8. Click File and select Exit.
  9. When prompted to save changes, click Yes.
  10. Run the program. The issue should be resolved.
Issue Fatal Exception OE Occurs
Description After attempting to open the Kid Pix® or Slide Show section of Kid Pix Studio™ Deluxe from the Picker screen, a fatal exception OE error message appears. An incorrect QuickTime® setting, an outdated video driver or both typically cause the issue. Changing the QuickTime® setting, updating the video driver, or lowering the Hardware Acceleration should resolve the issue.
Solution Complete the procedures below as needed.
Change the QuickTime® Setting
  1. Close opened programs and return to the desktop.
  2. Click Start and then choose Run.
  3. In the Run window, type QTW.INI in the Open text field.
  4. Click OK.
  5. In the Video section, locate the words: OPTIMIZE=DRIVER.
  6. Replace the word DRIVER with the letters BMP. The new line should now read:

    OPTIMIZE=BMP

    Note: Be certain to use all upper case letters when making the change.

  7. Click File on the menu bar and then select Save.
  8. Close the QTW.INI file.
  9. Run Kid Pix Studio™ Deluxe. If the issue reappears, lower the hardware acceleration according to the instructions that follow.

Lower the Hardware Acceleration
NOTE: Before lowering the hardware acceleration, contact the computer manufacturer for additional information and assistance to prevent unexpected system failure.

Windows® 95/98

  1. Click Start, select Settings and then choose Control Panel.
  2. Double-click the System folder so that it opens.
  3. Click the Performance tab.
  4. In the Performance window, click the Graphics button.
  5. In the Advanced Graphics Settings window, locate the Hardware Acceleration adjustment bar. (It will show the words None and Full at each end.)
  6. Move the Hardware Acceleration pointer to the left to the BASIC setting. The word Basic will appear in the sentence immediately under the setting needle. Do not select the NONE setting which is the setting to the far left.
  7. For the new setting to take effect, click OK and restart the computer when prompted.
  8. Run Kid Pix Studio™ Deluxe. The issue should be resolved.

NOTE: If lowering the hardware acceleration failed to improve performance, check to see if the latest version of video driver is installed. Contact the computer manufacturer for additional information and assistance. It is recommended that the latest version of all drivers be installed to correct the issue.

Issue No Printer Installed (Macintosh®)
Description You are printing from Kid Pix Studio™ Deluxe on a Macintosh® computer and receive the message 'No Printer Installed'. An incorrect setting in your printer or outdated printer software can cause this issue.
Solution
  1. Open the Chooser by selecting it from the Apple menu.
  2. Select your printer, and make sure it is set on the correct port (printer or modem).
  3. Close the Chooser, return to Kid Pix and try printing again.

NOTE: If you are using a Hewlett Packard® Deskwriter printer, DO NOT close the Chooser after selecting the printer. Leave the Chooser open, return to Kid Pix and try printing. The Deskwriter printer driver will not hold the settings when the Chooser is closed. Contact Hewlett Packard® and request the current printer driver to correct this issue.

Issue Printing Incorrect Size
Description The printout does not appear to be the correct size when using the program. An incorrect page setting typically causes this issue. Changing the page orientation should allow proper printing.
Solution Complete the following procedure to change the page orientation.
  1. Start Kid Pix Studio™ Deluxe.
  2. Select File from the menu and choose Printer Setup.
  3. Click Setup in the lower right portion of the Printer Setup window.
  4. In the window that opens, locate the Orientation heading and select the Landscape option.
  5. Click OK and print the project. The printout should be correct in size.

Print Area Is Too Small Using NEC™ Colormate™ Printers
NOTE: For further assistance in installing, setting up printers or updating printer drivers, contact the computer or printer manufacturer.

  1. Install the Laserwriter™ driver that came with the printer.
  2. Select Tabloid from the menu.
  3. Choose Page Size - Colorscript Letter in the Print Dialog box.
  4. Print the project. The issue should be resolved.
Issue Enlarging Stamps
Description With Kid Pix Studio™ Deluxe installed, you want the stamp to be larger while using the program. This technical note describes how to increase the size of the stamp.
Solution The steps below describe how to enlarge a Kid Pix Studio™ Deluxe stamp.
Windows®
 
  1. At the Kid Pix window, click the Rubber Stamp icon on the left tool bar.
  2. Select the desired stamp at the bottom of the screen.
  3. Press and hold down the CTRL key on the keyboard and click the stamp onto the work area. The stamp will double in size.
  4. Press and hold the CTRL and SHIFT keys while stamping to triple the size of the stamp.

Macintosh®

  1. At the Kid Pix window, click the Rubber Stamp icon on the left tool bar.
  2. Select the desired stamp at the bottom of the screen.
  3. Press and hold down the OPTION key on the keyboard and click the stamp onto the work area. The stamp will double in size.
  4. Press and hold down the SHIFT key while stamping to triple the size of the stamp.
  5. Press and hold down both the SHIFT and OPTION keys while stamping to quadruple the size.
Issue 256 Colors Required
Description Kid Pix Studio® Deluxe requires that the Colors (Windows® 98) or Color Palette (Windows® 95) setting be set to 256 Colors. (This is a minimum requirement of the program.) Following a step-by-step procedure will allow you to change the setting or to verify that 256 Colors is chosen as one of the Display Settings.

Complete the following procedure to change the color settings to 256 colors.

Solution Complete the following procedure to change the color settings to 256 colors.
  1. Click Start, choose Settings and then click Control Panel.
  2. Double-click the Display icon.
  3. In the Display Properties window, select the Settings tab.
  4. Near the bottom-left portion of the window, under Colors (Windows® 98) or Color Palette (Windows® 95), click the drop-down menu and choose 256 Colors.
  5. Click Apply near the bottom-right portion of the window.
  6. Choose Yes if asked, "Do you want to restart the computer?"

NOTE: If 256 Colors is not an available setting, contact the computer manufacturer for additional assistance.

Issue Auto-Installation Does Not Begin
Description After inserting the Kid Pix Studio® Deluxe CD into the CD-ROM drive, the Auto-Run feature of the computer might not start the installation. Installing the program manually will resolve the issue. Follow the steps below to complete a manual installation of the program.
Solution
  1. Verify that the proper CD is inserted into the CD-ROM drive.
  2. Click Start and then select Run. The Run dialog box will open.
  3. Type X:\SETUP.EXE in the Open field (where X the letter of your CD-ROM drive.)
  4. Click OK and the installation of the program should begin.
  5. Follow the prompts to complete the installation.
Issue Text Boxes Loose Positioning
Description When opening a saved Kid Pix Studio™ Deluxe project the text boxes are no longer positioned properly. This issue is usually caused by the computer not having the same resolution setting as when the project was first saved.
Solution Complete the procedure that follows to check the video settings.
  1. Exit all programs and return to the desktop.
  2. Click Start, choose Settings and select Control Panel.
  3. In the Control Panel window, double-click the Display icon.
  4. In the Display Properties window click the Settings tab.
  5. Adjust the screen resolution to be set as it was when the project was first saved. For example: if the computer that the project was saved on originally was set to 800 x 600, move the slider to 800 x 600.
  6. When the proper settings are showing, click Apply and click OK.
  7. Choose Yes if asked, "Do you want to restart the computer?" The issue should be resolved.
Issue How to Use the Typewriter Tool
Description Use the following steps to add text to your Kid Pix® Studio Deluxe picture.
Solution
  1. Click the Typewriter tool on the left to select it. The Typewriter tool options will appear below the drawing area. You can choose a font, change font size, and add text styles.
  2. Click the spot in you picture where you want to add text. A text box will appear with a blinking cursor inside.
  3. Click and drag one of the red dots on the corners of the text box to change the size of the text box.
  4. Type your text.
Issue Prints Too Many Copies (Macintosh®)
Description When printing from Kid Pix Studio™ Deluxe on a Macintosh®, the program prints more copies than were selected or desired. Consult the remainder of this technical note for additional information.
Solution This is a known issue with Kid Pix Studio™ Deluxe on some computers using Macintosh® OS 8.0 or higher. Allowing the program to remain at the default setting where one copy at a time is printed will prevent the printing of unwanted copies.
Issue Error: -22 When Saving to an AppleShare® Server
Description When attempting to save a file to the folder on the AppleShare® server, the following message appears: "Error: -22." This issue occurs when Kid Pix Studio™ Deluxe is installed on a Macintosh® connected to an AppleShare® server with Read and Write access to a folder. This technical note describes how to proceed.
Solution Newer versions of AppleShare® report the Owner of a folder on the server volume differently that earlier versions of AppleShare®.

To resolve this issue, the AppleShare® user that is saving the file must be the Owner of the folder she or he is saving the file to. Consult the AppleShare® documentation for details that describe configuring the server.
Issue Stamps Skip or Move Slowly (Windows®)
Description While using Kid Pix Studio™ Deluxe on a Windows® computer, the stamp tool, alphabet tool or Stampinator cursor skips around or is slow to respond. An incompatible display driver can cause this issue. Editing the QTM.INI file, or lowering the video hardware acceleration or both may help to resolve the issue. In some instances, updating the display card drive is necessary. Consult the remainder of this technical note for additional information.
Solution The procedures described below will help to identify the source of the issue.
Procedure #1: Edit the QTW.INI File
  1. Close all programs and windows and return to the desktop.
  2. Click Start and choose Run.
  3. Type QTW.INI in the Open: field and click OK. A document showing text will open in Notepad.
  4. Under the [VIDEO] section, locate the OPTIMIZE=DRIVER entry.
  5. Click once after the word DRIVER to position the cursor.
  6. Press the BACKSPACE key (as needed) to remove the word DRIVER.
  7. Type BMP to replace the word. The revised line OPTIMIZE=BMP should now appear.
  8. Choose File in the menu bar and click Save.
  9. Close the QTW.INI file and launch the program.
  10. If the issue persists, continue with the next procedure.

Procedure #2: Lower Hardware acceleration

  1. Close programs and all windows and return to the desktop.
  2. Click Start, Settings and Control Panel.
  3. Double-click System.
  4. Click the Performance tab.
  5. Click the Graphics button near the bottom of the window.
  6. Lower the acceleration by moving the adjusting needle to the left to the Basic setting. The word Basic will appear in a sentence beneath the adjusting needle.
    NOTE: Do not choose the NONE setting, which is the setting to the far left.
  7. Click OK and click Close.
  8. Restart the computer and launch the program.
  9. If the issue persists, continue with the next procedure.

Procedure #3: Update the Video Driver
The current date of the video driver can be confirmed through the Device Manager. To reach the Device Manager and determine the driver date in Windows®, use the following steps:

  1. Close all programs and windows and return to the desktop.
  2. Click Start on the Windows® Taskbar.
  3. Select Settings and click Control Panel. A window titled Control Panel will appear.
  4. Double-click the System icon. A window titled System Properties will appear.
  5. Click the Device Manager tab.
  6. Click the plus (+) sign next to the computer component (video, sound, CD-ROM, etc.) to view the driver information.
  7. Highlight the device name from the list by clicking it once.
  8. Click the Properties button. A window listing the driver information will appear.
  9. Click the Driver tab and make a note of the driver date.
    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.
  10. Click Cancel to close the window.

NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's web site.

Issue Unable to Create Movie Folder (Macintosh®)
Description During the installation of Kid Pix Studio™ Deluxe on a Macintosh® running OS 8.6, the following message appears: "Unable to create movie folder." A conflict during the installation causes this issue. Manually copying the Movies folder to the hard drive will allow the installation to continue. This technical note describes the procedure.
Solution Complete the following steps to continue the installation.
  1. With the message displayed, click the Continue button in the message window. The installation of the program will continue.
  2. When the file copy process is complete, drag the Movies folder from the CD to the Kid Pix Studio Deluxe folder on the hard drive. These steps describe the process:
  1. Double-click the Kid Pix Studio CD icon.
  2. Locate the Movies folder. (It may be necessary to scroll down to the folder.)
  3. With the CD window open, double-click the hard drive icon and locate the Kid Pix Studio Deluxe folder.
  4. Click the Movies folder and keep the mouse button pressed.
  5. Drag the Movies folder and place it on the Kid Pix Studio Deluxe folder in the hard drive window. The Movies folder is in the correct position when the Kid Pix Studio Deluxe folder becomes highlighted.
  6. With the Kid Pix Studio Deluxe folder highlighted, release the mouse button. This will copy the Movies folder from the CD to the hard drive.
  1. When the Movies folder is copied, close all windows and return to the desktop.
  2. Run the program.
Issue Stack Overflow Message When Saving
Description When trying to save a Kid Pix Studio™ Deluxe file, a "Stack Overflow" message appears. This issue typically occurs when running Kid Pix Studio™ Deluxe on a Windows® system that also has FoolProof security software installed. A conflict with FoolProof can cause this issue. Consult the remainder of this technical note for additional information.
Solution This issue occurs when using FoolProof version 3.95. Installing version 3.94 or a version newer than 3.95 will help to correct the issue. Click or go to http://www.riverdeep.net/products/foolproof/security.jhtml for additional FoolProof information.
Issue Painting Text into a Picture
Description After creating a project, you want to use one or more of the Kid Pix Studio™ Deluxe tools on the text in that project. This technical note provides additional information and describes how to use Kid Pix Studio™ Deluxe tools on text.
Solution Text boxes are created on a separate layer above the rest of a Kid Pix Studio™ Deluxe picture. To use any of the Kid Pix® tools on the text, the text must be part of a picture layer. Complete the following steps to add the text to the picture layer.
  1. Launch the program and open the project that includes text.
  2. Click Toolbox in the menu bar at the top of the screen and select Paint Text to Background… from the list that appears. The Paint Text to Background dialog box will appear.
  3. Select either of these two options:
bulletPaint Active Text Box Only: Paints to the background only the selected text box.
bulletPaint All Text Boxes: Paints to the background all the text in the picture.
  1. After making the selection, click OK.
Issue Evergreen Tree in Background (Macintosh®)
Description While using Kid Pix Studio™ Deluxe on a Macintosh®, a large evergreen tree stamp appears in the background of the work area. Your attempts to remove the tree from the work area are unsuccessful. Using the program on a Macintosh® operating system released after the program was released may cause this issue. This technical note describes how to proceed.
Solution This is a known issue with Kid Pix Studio™ Deluxe on certain Macintosh® computers and OS 8.5 (or higher). Unfortunately, there is no workaround or resolution.
NOTE: For Mac® OS 8.5 and later, the Broderbund team recommends the most recent version of Kid Pix®.
Issue Wacky TV Movies Do Not Fill Viewing Area
Description You are using the Kid Pix Studio™ Deluxe Wacky TV feature and a movie does not fill the entire viewing area.
Solution Different movies will take up different amounts of space in the Wacky TV viewing area. This is how the Wacky TV function was designed, and there is not an way to make a particular movie display larger.
Issue Spanish and English: Changing the Language
Description While using the Kid Pix® portion of Kid Pix Studio™ Deluxe, you want to switch between the English and Spanish Talking Alphabet Stamps, menus and Help text. The procedure is described within this technical note.
Solution The procedures that follow describe how to switch the language used for the Kid Pix® text.
Change to Spanish Text