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Learn to Speak™ English 8.1 (4 CDs)
FAQs - Downloads - System Requirements

 Learn to Speak English 8.1 (4CDS)
 
This program is now 4 CD-ROMs, for beginner to high intermediate level with digitized video of American speakers, all in English. It is divided into: Pronunciation - ABC's, Vowels, Vowel Combinations, Consonants and Consonant Combinations; Basic Course - 5 short lessons - orientation, pretest, lessons, basic words and simulated conversations; Extended Courses - Choose Travel, Business or Everyday Life; Internet Lessons - Wide range of topics from slang to science - you can even join a study group and finally 10 cultural movies on the art, history, architecture and landscape of the U.S. The pretest will help you decide if you should start with the Basics Course or with an extended course. It consists of two parts with ten multiple choice problems each - the first part you click on the right answer and the second part you must say it correctly. In this new version, the vocabulary and conversation is separate from the grammar taught. Speech recognition allows you to participate in simulated conversations and have your pronunciation ranked from tourist to native. Progress Tracking monitors each user's progress and targets areas that require practice. It includes a text and workbook with all the grammar and the drills and exercises. Now includes an audio CD. Also available in French, German and Spanish.
FAQs
bullet Incompatible Version of the RPC Stub 
bullet Failed to Open C:\PROG~\...\LAUNCHER.EXE
bullet CD Is Not Recognized
bullet Connection to www.learntospeak.com Failed
bullet Installing Learn to Speak™ English 8.1
bullet Microphone Troubleshooting
bullet Page Cannot Be Found
bullet No Valid Database, Error Code 58
bullet Database Not Found LSEE8 Error Code: 6
bullet Invalid Page Fault in Module WININET.DLL
bullet Installing Learn to Speak™ English 8.1 in Windows® XP
bullet Accessing Games and Activities
bullet Backing Up and Restoring Saved Progress
Issue Incompatible Version of the RPC Stub
Description When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions.
Solution Contact Microsoft®, or visit http://support.microsoft.com and search for Knowledge Base Article Number: Q259737 to resolve this issue.
Issue Failed to Open C:\PROG~\...\LAUNCHER.EXE
Description While attempting to launch Learn to Speak™ English 8.1, an error message indicates that the program failed to open C:\PROG~\...\LAUNCHER.EXE. An older version of a DLL file in the Windows® System folder causes this issue. Replacing the file with the newer version from the Learn to Speak™ CD should allow the program to launch properly. This technical note describes how to complete the procedure.
Solution Complete the procedure below to replace the DLL file with a newer version from the Learn to Speak™ CD.
  1. Close programs and all windows and return to the desktop.
  2. Insert CD 1 of Learn to Speak™ English 8.1 into the CD-ROM drive. If the program opens, close it.
  3. Double-click the My Computer icon on the desktop.
  4. To change the folder options, complete the following for the operating system in use:

Windows® 95

  1. Click View in the menu bar and then select Options.
  2. Click the View tab.
  3. Select the Show All Files option.
  4. Remove the checkmark from the "Hide MS-DOS extensions for file types that are registered" option.
  5. Click Apply and click OK.

Windows® 98

  1. Click View in the menu bar and select Folder Options.
  2. Click the View tab.
  3. Select the "Show all files" option under the Hidden files folder.
  4. Remove the checkmark from the "Hide file extensions for known file types" option.
  5. Click Apply and click OK.

Windows® Me/2000/XP

  1. Click Tools from the menu bar and select Folder Options.
  2. Click the View tab.
  3. Select the "Show hidden files and folders" option under the Hidden files and folders.
  4. Remove the checkmark from the "Hide file extensions for known file types" option.
  1. In the My Computer window, right-click the icon that represents the CD-ROM drive containing the Learn to Speak™ English 8.1 CD 1.
  2. Select Open from the list that appears.
  3. Double-click the Install folder.
  4. Locate the SMACKW32.DLL file and click it onceccc to select it.
  5. Click Edit in the menu bar and select Copy.
  6. Return to My Computer.
bulletFor Windows® 98/Me/2000/XP, click the Back button on the toolbar until My Computer appears.
bulletFor Windows® 95, close the Install and CD windows. My Computer should appear.
  1. Double-click the C: drive icon.
  2. Double-click the Windows® folder.
  3. Click Show Files.
  4. Double-click the System folder.
  5. Click Edit on the menu bar and then select Paste. If the computer warns that the file already exists, click Yes to replace the file.
  6. Close all open windows and restart the computer. The issue should be resolved.
Issue CD Is Not Recognized
Description After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is being used, CD needs cleaned, CD-ROM drive settings require changes, or the CD-ROM driver is corrupted, outdated, or the wrong one.
Solution By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
  1. Verify that the correct CD is being used when prompted to insert the disc.
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the disc. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
  3. Click the File System button and click the CD-ROM tab.
  4. Locate Optimize Access Pattern For:.
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
  1. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
  2. Try to use a different disc in the CD-ROM drive to see if it can be read.
  3. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.
Issue Connection to www.learntospeak.com Failed
Description When attempting to access the online study plan from within Learn to Speak™ English 8.1, the following message appears: "Connection to www.learntospeak.com failed." View the remainder of this technical note for more information.
Solution This feature of the program is no longer available.
Issue Installing Learn to Speak™ English 8.1
Description To prevent possible conflicts during an installation, closing all programs (including background programs) before installing any software is recommended. The directions presented in this technical note describe how to install Learn to Speak™ English 8.1.
Solution Complete the procedure below to install Learn to Speak™ English 8.1.

Installing the Program: Windows® 98/Me

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

  1. Close all programs and return to the Windows® desktop.
  2. Click Start and select Run.
  3. Type MSCONFIG in the Open: field.
  4. Click OK. A System Configuration window will open.
  5. Click the General tab.

    NOTE: Record the Startup selection that is currently selected so you can refer to that option after the installation.
  6. Click Selective Startup.

    NOTE: If the Load Startup Group Item is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked so this customized configuration can be restored after the installation.
  7. Remove the checkmark next to the items that follow. (This will temporarily prevent all startup applications from loading when the computer is rebooted.)
bullet Load startup group items
bulletProcess Autoexec.bat file (Windows® 98)
bulletProcess Config.sys file (Windows® 98)
bulletLoad Static VxDs (Windows® Me)
bullet Load environment variables (Windows® Me)
  1. Click Apply.
  2. Click OK.
  3. Click Yes when prompted to restart the computer.
  4. When the computer has restarted and the Windows® Desktop has returned, insert the Learn to Speak™ English 8.1 CD 1 into the CD-ROM drive.
  5. Click Install and follow the onscreen instructions to install Learn to Speak™ English 8.1.
  6. Once the installation is complete, follow the steps below to restore the system to its original configuration.
Restoring the Original System Configuration: Windows® 98/Me
  1. Close all programs and return to the Windows® desktop.
  2. Click Start and select Run.
  3. Type MSCONFIG in the Open: field.
  4. Click OK. The System Configuration Utility window will open.
  5. Refer to the list of items recorded earlier, and check the box next to each item on the list for the General tab or Startup tab or both.
  6. Click Apply.
  7. Click OK.
  8. Click Yes when prompted to restart the computer.
  9. Launch and use Learn to Speak™ English 8.1.
Installing the Program: Windows® XP
  1. After logging into Windows®, insert the Learn to Speak™ English 8.1 CD 1 into the CD-ROM drive.

    NOTE: If the installation does not begin, complete these steps to continue:
  1. Click Start on the Windows® taskbar.
  2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
  3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
  4. Click the Add New Programs icon located on the left side of the window.
  5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
  6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. The Browse button is used to select a different drive or file (or both) during the installation, if desired.
  7. Click Finish to begin the installation.

    NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator, or contact technical support for the particular computer in use. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.
  1. Click Install and follow the onscreen instructions to install Learn to Speak™ English 8.1.
Installing the Program: Windows® 95

NOTE: The following procedure will temporarily disable background programs. Installing software using this configuration will minimize conflicts.
  1. Click Start and select Shut Down.
  2. Select the Restart the computer? option.
  3. Click Yes.
  4. When Starting Windows® 95 appears on the black screen, press the F8 key at the top of the keyboard. A Windows® 95 Startup Menu screen should appear.

    NOTE: If the Starting Windows® 95 text is missed and the F8 key is pressed too late, return to Step 1 and try again.
  5. Select Step-By-Step Confirmation. (This is typically Choice 5.)
  6. Press ENTER. A Windows® prompt to confirm each startup command will appear.
  7. Press ENTER for all items listed below and ESC for any others.
bullet Process the system registry
bullet Device=C:\Windows\Himem.sys
bullet Devicehigh=C:\Windows\Ifshlp.sys
bullet Load the Windows Graphical User Interface
bullet Load all Windows drivers
  1. Press and hold the SHIFT key until the Windows® Desktop screen appears. (This will temporarily prevent all startup applications from loading.)
  2. When all of the icons have returned to the desktop, release the SHIFT key.
  3. Place the Learn to Speak™ English 8.1 CD 1 into the CD-ROM drive.
  4. Click Install and follow the onscreen instructions to install Learn to Speak™ English 8.1.
  5. Once the installation is complete, restart the computer to restore the original system settings. Learn to Speak™ English 8.1 is now ready to use.
Issue Microphone Troubleshooting
Description When using the record and playback feature in Learn to Speak™ English 8.1, sound does not record or playback, or the microphone provides poor quality or non-existent input. Recording sound requires specific hardware and correct system settings. Typically, recording issues occur when the hardware is not working or connected properly or one or more system settings are incorrect. Troubleshooting various system possibilities will help you determine if the microphone is defective or if other system issues exist. This technical note describes the troubleshooting procedure.
Solution Complete the following steps to determine whether a microphone is functioning properly.
  1. If the microphone requires batteries, verify that the batteries are new and properly installed.
  2. Verify that the microphone is connected correctly. Some computers have two microphone jacks, one for the modem/phone card and one for the actual sound card. Be sure the microphone is plugged into the sound card, which usually has 3 or 4 mini-plugs and no phone jack. However, if a USB microphone is in use, it must be plugged into a USB port. (Consult the computer and microphone documentation for more information.)
  3. Verify that the make and model of the sound card is compatible with the microphone.
  4. If a battery box exists, check the high/low switch setting. A setting in the High position provides voltage equal to the amount usually provided by the microphone jack itself. A Low setting reduces or weakens the input signal.

    NOTE: Sound cards that prefer dynamic microphones (like the Shure® microphones) may work better with the current microphone with a battery box switch set to Low.
     
  5. Verify that the microphone is selected for recording in the Windows® (or other) recording mixer.
  6. Try to record in the Windows® Sound Recorder using 11kHz, 16-bit, mono format and playback the sound. It should be clear.
  7. Try to record using another microphone. If this works, then the previous microphone is either bad or incompatible with the sound card. If another microphone does not work, then it is likely the sound card is not working properly. Consult the computer or soundcard documentation for additional information.
Issue Page Cannot Be Found
Description After launching Learn to Speak™ German 8.1 and clicking INTERNET LESSONS on the Home screen, the following message appears: "The page cannot be found." This issue results when the program attempts to connect to a Web page that has been moved. Consult the information that follows to access the page.
Solution Complete the following step to access the Internet lessons:
  1. Launch the program.
  2. At the Home screen, click INTERNET LESSONS.
  3. After receiving the "The page cannot be found" message, click www.learntospeak.com. This link will redirect you to the www.elanguage.com Web site.
Issue No Valid Database, Error Code 58
Description When attempting to run any of the activities or lessons in Learn to Speak™ English 8.1, a message similar "No valid database. Error code: 58" appears. This message is followed by "Can not initialize Speech Server." Missing files or installing another Learn To Speak™ title after Learn to Speak™ English 8.1 was installed will cause this issue. Uninstalling and reinstalling Learn to Speak™ English 8.1, editing the ASRAPI.INI file to include the database name and location for each Learn To Speak™ title that is installed, or both will resolve the issue. Consult the remainder of this technical note for the proper procedures.
Solution Follow the procedures below (as needed) to resolve the issue.

NOTE: If another Learn to Speak™ title (i.e., French, German or Spanish) was not installed, some Learn to Speak™ English 8.1 files may be missing or damaged. Uninstall and reinstall the program to resolve the issue.

If another Learn to Speak™ title (i.e., French, German or Spanish) was installed, follow the procedure below to edit the ASRAPI.INI file to include the database name and location for each installed Learn To Speak™ title.
Editing the ASRAPI.INI File
  1. Close any open programs and windows and return to the desktop.
  2. Double-click the My Computer shortcut. The My Computer window will open.
    For Windows® XP, click Start and click My Computer. The My Computer window will open.
  3. Double-click the icon that represents the C: drive. The contents of the C: drive will be displayed.
  4. Double-click the HGASRAPI folder to view its contents.
  5. Double-click the ASR32312 folder to view its contents.
  6. Record the name of each sub-folder in ASR32312 that begins with the letters LS (i.e., LSEE8_0, LSFE8_0, LSGE8_0, LSSE8_0, etc.).
  7. Double-click the Bin folder to view its contents.
  8. Locate and double-click on asrapi.ini. The file will open in Notepad.
  9. In the NbrOfDatabases=1 line, change the 1 to reflect the correct number of Learn to Speak™ titles that are installed.
    Example: The line will read NbrOfDatabases=2 when two version of Learn to Speak™ such as Learn to Speak™ English 8.1 and Learn to Speak™ French 8.1 are installed.
  10. Complete these additional revisions to the file:
    The DBDir1Name= line will identify the last Learn to Speak™ database that was installed: LSFE8 for Learn to Speak™ French 8.1, LSGE8 for Learn to Speak™ German 8.1, or LSSE8 for Learn to Speak™ Spanish 8.1.
    The DBDir1=C:\HGASRAPI\ASR32312\… line contains the path (location) to the database identified in the DBDir1Name=… line. If Learn to Speak™ French 8.1 was the last Learn to Speak™ titled installed, the asrapi.ini file–before revisions–would resemble the text below.

    [Databases]
    NbrOfDatabases=1
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

    Below the DBDir1=C:\HGASRAPI\ASR32312\… line, add the following additional lines to identify the Learn To Speak™ English 8.1 database directory name and location.

    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0

    The revised file text will resemble the example shown below.

    [Databases]
    NbrOfDatabases=2
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

  11. If additional Learn to Speak™ titles are installed, add the additional lines (DBDir3Name=… and DBDir3=…, DBDir4Name=… and DBDir4=…, etc.) to identify the database directory name and location for those titles. An example of a revised asrapi.ini file showing three installed Learn to Speak™ titles is shown below.

    [Databases]
    NbrOfDatabases=3
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0
    DBDir3Name=LSSE8
    DBDir3=C:\HGASRAPI\ASR32312\LSSE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

  12. After making the needed changes for the additional databases, click File from the menu bar and click Save.
  13. Click File from the menu bar and click Exit.
  14. Launch Learn to Speak™ English. The issue should be resolved.

NOTE: This procedure may need to be repeated if any of the Learn to Speak™ titles are uninstalled and reinstalled, or additional Learn to Speak™ titles are installed.

Issue Database Not Found LSEE8 Error Code: 6
Description When attempting to run Learn to Speak™ English 8.1, the following message appears at the Sign-In screen: "Database not found LSEE8 Error Code 6". This message is followed by "Can not initialize Speech Server." Missing files or installing another Learn To Speak™ title after Learn to Speak™ English 8.1 was installed will cause this issue. Uninstalling and reinstalling Learn to Speak™ English 8.1, editing the ASRAPI.INI file to include the database name and location for each Learn To Speak™ title that is installed, or both will resolve the issue. Consult the remainder of this technical note for the proper procedures.
Solution Follow the procedures below (as needed) to resolve the issue.

NOTE: If another Learn to Speak™ title (i.e., French, German or Spanish) was not installed, some Learn to Speak™ English 8.1 files may be missing or damaged. Uninstall and reinstall the program to resolve the issue.

If another Learn to Speak™ title (i.e., French, German or Spanish) was installed, follow the procedure below to edit the ASRAPI.INI file to include the database name and location for each installed Learn To Speak™ title.

Editing the ASRAPI.INI File
  1. Close any open programs and windows and return to the desktop.
  2. Double-click the My Computer shortcut. The My Computer window will open.
    For Windows® XP, click Start and click My Computer. The My Computer window will open.
  3. Double-click the icon that represents the C: drive. The contents of the C: drive will be displayed.
  4. Double-click the HGASRAPI folder to view its contents.
  5. Double-click the ASR32312 folder to view its contents.
  6. Record the name of each sub-folder in ASR32312 that begins with the letters LS (i.e., LSEE8_0, LSFE8_0, LSGE8_0, LSSE8_0, etc.).
  7. Double-click the Bin folder to view its contents.
  8. Locate and double-click on asrapi.ini. The file will open in Notepad.
  9. In the NbrOfDatabases=1 line, change the 1 to reflect the correct number of Learn to Speak™ titles that are installed.

    Example: The line will read NbrOfDatabases=2 when two version of Learn to Speak™ such as Learn to Speak™ English 8.1 and Learn to Speak™ French 8.1 are installed.
  10. Complete these additional revisions to the file:
    The DBDir1Name= line will identify the last Learn to Speak™ database that was installed: LSFE8 for Learn to Speak™ French 8.1, LSGE8 for Learn to Speak™ German 8.1, or LSSE8 for Learn to Speak™ Spanish 8.1.

    The DBDir1=C:\HGASRAPI\ASR32312\… line contains the path (location) to the database identified in the DBDir1Name=… line. If Learn to Speak™ French 8.1 was the last Learn to Speak™ titled installed, the asrapi.ini file–before revisions–would resemble the text below.

    [Databases]
    NbrOfDatabases=1
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

    Below the DBDir1=C:\HGASRAPI\ASR32312\… line, add the following additional lines to identify the Learn To Speak™ English 8.1 database directory name and location.

    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0

    The revised file text will resemble the example shown below.

    [Databases]
    NbrOfDatabases=2
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

  11. If additional Learn to Speak™ titles are installed, add the additional lines (DBDir3Name=… and DBDir3=…, DBDir4Name=… and DBDir4=…, etc.) to identify the database directory name and location for those titles. An example of a revised asrapi.ini file showing three installed Learn to Speak™ titles is shown below.

    [Databases]
    NbrOfDatabases=3
    DBDir1Name=LSFE8
    DBDir1=C:\HGASRAPI\ASR32312\LSFE8_0
    DBDir2Name=LSEE8
    DBDir2=C:\HGASRAPI\ASR32312\LSEE8_0
    DBDir3Name=LSSE8
    DBDir3=C:\HGASRAPI\ASR32312\LSSE8_0
    [Grammars]
    NbrOfCompilers=1
    Grammar1=clgramco.dll
    Grammar1Name=BNF Grammar Compiler
    [ExportFormats]
    NbrOfFormats=0

  12. After making the needed changes for the additional databases, click File from the menu bar and click Save.
  13. Click File from the menu bar and click Exit.
  14. Launch Learn to Speak™ English. The issue should be resolved.

NOTE: This procedure may need to be repeated if any of the Learn to Speak™ titles are uninstalled and reinstalled, or additional Learn to Speak™ titles are installed.
Issue Invalid Page Fault in Module WININET.DLL
Description When attempting to launch Learn to Speak™ English 8.1, an Illegal Operation message appears. Clicking the Details button reveals a message similar to the following: "Lts caused an invalid page fault in module wininet.exe at…" In addition to other possibilities, insufficient hard drive space can cause this issue. Deleting temporary files typically resolves the issue. View the remainder of this technical note for the procedure.
Solution Follow the procedure below for the operating system in use to identify the source of the issue.
bulletFor Windows® 95: Start with Deleting Temporary Files: Windows® 95.
bulletFor Windows® 98/Me/2000/XP: Start with Running Disk Cleanup.

Running Disk Cleanup

NOTE: For Windows® 2000 and Windows® XP, before beginning, login to Windows® as a user with administrator privileges.

  1. Close all windows or programs and return to the desktop.
  2. Click Start, select Programs (or All Programs), select Accessories, choose System Tools and click Disk Cleanup. A Select Drive dialog will appear.
  3. Select the C: drive and click OK. The program will begin calculating the amount of space to free up. Depending on the size of the drive, the process may take a few minutes. When the calculation is finished, the Disk Cleanup window will appear.
  4. Verify that the following boxes are checked:
bulletTemporary Internet Files
bulletOffline Web pages
bulletTemporary Files

NOTE: If desired, check any other files (files in the Recycle Bin, Downloaded program files, etc.) that are taking up space.

  1. Click OK.
  2. Click Yes when the following message appears: "Are you sure you want to delete files?"

    NOTE: The Disk Cleanup process may take a few minutes.
  3. When the process is complete, restart the system.
  4. When the system restarts, launch and use Learn to Speak™ English 8.1.

NOTE: If the issue persists, continue with the procedure under the Uninstall and Reinstall the Program heading.

Deleting Temporary Files: Windows® 95

  1. Close all programs and windows.
  2. Click Start and select Shutdown.
  3. Choose the option to restart and click Yes. Windows® will shutdown and restart.
  4. When Windows® is finished loading, click Start, select Find and click Files or Folders. The Find window will open.
  5. Type *.TMP in the Named: field.
  6. Click the down arrow to the right of the Look in: field and select the C: drive.
  7. Click Find Now to begin the search. When the search is complete, the results will appear in the bottom pane of the Find window.
  8. Verify that all files found are a TMP (or _MP or ~MP) file type.

    NOTE: If a file type other than those mentioned in this technical note shows in the window, verify that the correct entry was typed in the Named: field (Step 5). If the entry is incorrect, retype the information exactly as described in Step 5 and repeat Steps 6 and 7.
  9. Click Edit on the menu bar and choose Select All.
  10. Click File on the menu bar and select Delete.
  11. When asked to confirm the delete, click Yes.
  12. Repeat Steps 5-11 and type *._MP to replace *.TMP.
  13. Repeat Steps 5-11 and type *.~MP to replace *._MP.
  14. Close all programs and windows and return to the desktop.
  15. Right-click the Recycle Bin icon on the desktop and select Empty Recycle Bin from the menu that appears.
  16. Click Yes when asked to confirm the delete.
  17. Close the Find window and launch Learn to Speak™ English 8.1.

NOTE: If the issue persists, continue with the next procedure.

Uninstall and Reinstall the Program

NOTE: For Windows® 2000 and Windows® XP, before beginning, login to Windows® as a user with administrator privileges.

  1. Close all programs and return to the Desktop.
  2. Click Start, select Settings (Windows® 95/98/Me/2000 or Windows® XP Classic Start Menu) and click Control Panel. The Control Panel will open.
  3. Double-click the Add/Remove Programs icon. The Add/Remove Programs window will open.

    For Windows® XP, click Add or Remove Programs. The Add or Remove Programs window will open.
  4. In the list of installed software, locate and click once on Learn to Speak™ English 8.1 to select it.
  5. Click the Add/Remove (Windows® 95/98/Me) or Change/Remove (Windows® 2000/XP) button to begin the uninstall process.
  6. Follow the onscreen prompts to complete the uninstall.
  7. When the uninstall is complete, close the Add/Remove (or Add or Remove) Programs window and the control panel.
  8. Click or search for Installing Learn to Speak™ English 8.1 and follow the procedure to install Learn To Speak™ English 8.1.
Issue Installing Learn to Speak™ English 8.1 in Windows® XP
Description The following technical note describes how to install Learn to Speak™ English 8.1 in Windows® XP.
Solution Installing in Windows® XP

NOTE: Users must have Administrator Privileges to Windows® XP when installing or running Learn to Speak™ English 8.1
  1. After logging in to Windows®, insert the Learn to Speak™ English 8.1 install CD into the CD-ROM drive.

    NOTE: If the installation does not begin, complete these steps to continue:
  1. Click Start on the Windows® taskbar.
  2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
  3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
  4. Click the Add New Programs icon located on the left side of the window.
  5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
  6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
  7. Click Finish to begin the installation.

NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.

  1. Follow the onscreen instructions to install the program.
Issue Accessing Games and Activities
Description After installing Learn to Speak™ English 8.1, you want to access the games and activities included with the program. The remainder of this note describes how to proceed.
Solution Complete the steps below as instructed.
  1. Launch the program.
  2. Choose a name and click Start.
  3. From the Home Screen, click Extended Courses. (Click Option Course if it appears and Extended Courses is not shown.)
     
    NOTE: If an Extended course was previously selected, choose Travel, Business, or Everyday Life and continue with Step 5.
  4. Select the desired course of study. Choices include: Travel, Business, and Everyday Life.
  5. Click Continue. A list of topics will display.
  6. Click the desired topic to select it, insert the correct CD as instructed and click OK.

    NOTE: Allow sufficient time for the drive to read the disc before clicking OK.
  7. Click on the word "Introduction" at the top of the screen and click Games. The Game section will open.
  8. Choose the desired game to begin play.

NOTE: For instructions that describe how to play individual games, consult the in-program Help files by clicking Help in the upper-right corner of the screen.
Issue Backing Up and Restoring Saved Progress
Description The saved progress in Learn to Speak™ English 8.1 can be backed up for safekeeping in the event the system failures or the program needs reinstalled. This data can then be restored to its original location to allow the save progress to be accessed. View the remainder of this technical note for instructions to backup and restore saved progress in Learn to Speak™ English 8.1.
Solution NOTE: To backup the saved progress in this game, complete the steps under the Backup Saved Progress heading. To restore the backed up progress, begin with the steps under the Restore Saved Progress heading.
Backup Saved Progress (Windows® 95/98/Me)
  1. Close all open windows and programs to return to the desktop.
  2. Double-click the My Computer icon.
  3. Double-click the C: drive.
  4. Double-click the My Documents folder.
  5. Locate The Learning Company folder.

    NOTE: This folder contains the saved work for this program and other The Learning Company products.
  6. Copy the folder to a floppy disk, CD, or other media for future use.

Restore Saved Progress (Windows® 95/98/Me)

  1. Locate the backup copy of the Learning Company folder that was created using the Backup Saved Progress procedure. If the backup copy was saved to a disk or CD, insert the disk or CD into the proper drive.
  2. Double-click the backup of the Learning Company folder.
  3. Right-click the folder of the program that data is to be restored to and choose Copy from the menu that appears.
  4. Close all open windows and programs to return to the desktop.
  5. Double-click the My Computer icon.
  6. Double-click the C: drive.
  7. Double-click the My Documents folder.
  8. Double-click the Learning Company folder.

    NOTE: If the folder is found, continue with Step 9. If the Learning Company folder is not found in the My Documents folder, complete these steps:
  1. Return to Step 1 (above), right-click the Learning Company backup folder and choose Copy.
  2. Return to the My Documents folder window opened in Steps 5-7.
  3. Click the Edit menu and choose Paste.
  4. Close all windows and launch the program. The saved progress will now be available in the program.
  1. Click the Edit menu and choose Paste.
  2. Close all windows and launch the program. The saved progress will now be available in the program.

Backup Saved Progress (Windows® 2000/XP)

  1. Close all open windows and programs to return to the desktop.
  2. Double-click the My Computer icon.
  3. Double-click the C: drive.
  4. Double-click the Documents and Settings folder.
  5. Double-click the folder that matches the user name used to login to Windows®.
  6. Double-click the My Documents folder.
  7. Locate The Learning Company folder.

    NOTE: This folder contains the saved work for the program and other The Learning Company products.
  8. Copy the folder to a floppy disk, CD, or other media for future use.

Restore Saved Progress (Windows® 2000/XP)

  1. Locate the backup copy of the Learning Company folder that was created using the Backup Saved Progress procedure. If the backup copy was saved to a disk or CD, insert the disk or CD into the proper drive.
  2. Double-click the backup of the Learning Company folder.
  3. Right-click the folder of the program that data is to be restored to and choose Copy from the menu that appears.
  4. Close all open windows and programs to return to the desktop.
  5. Double-click the My Computer icon.
  6. Double-click the C: drive.
  7. Double-click the Documents and Settings folder.
  8. Double-click the folder that matches the user name used to login to Windows®.
  9. Double-click the My Documents folder.
  10. Double-click the Learning Company folder.

    NOTE: If the folder is found, continue with Step 11. If the Learning Company folder is not found in the My Documents folder, verify that the correct user name folder was selected in Step 8 (above) and complete these steps:
  1. Return to Step 1 (above), right-click the Learning Company backup folder and choose Copy.
  2. Return to the My Documents folder window opened in Steps 5-9.
  3. Click the Edit menu and choose Paste.
  4. Close all windows and launch the program. The saved progress will now be available in the program.
  1. Click the Edit menu and choose Paste.
  2. Close all windows and launch the program. The saved progress will now be available in the program.
Downloads
 
System Requirements
Win
Platform: Windows® 95/98/Me/2000/XP
CPU: 166 MHz Pentium® processor or equivalent*
Hard Disk: 125MB
RAM: 32MB
CD-ROM: 4X
Monitor: SVGA, 256 color
Sound Card: Win-compatible
Optional: Microphone
Other: Mouse
Speakers

 



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Last modified:03/27/2008