Welcome to support.selectsoft.com
Living Books®: Harry and the Haunted House
FAQs - Downloads - System Requirements

Living Books: Harry and the Haunted House
 
When Harry D. Rabbit hits one of Earl's famous curve balls right over Stinky's head, it lands in the spooky old house down the street. Harry and his friends cautiously explore the house, searching for their ball, and have a host of hair-raising experiences. Before they're done, they stumble across dozens of startling sights and sounds.

There are animated characters that move and talk, sound effects, music, humor, and lots of animations that create a whole new learning.

FAQs
bullet Auto-Installation Does Not Begin
bullet CD Is Not Recognized
bullet 256 Colors Required
Issue 256 Colors Required
Description Harry and the Haunted House (Living Books®) requires that the Colors (Windows® 98) or Color Palette (Windows® 95) setting be set to 256 Colors. (This is a minimum requirement of the program.) Following a step-by-step procedure will allow you to change the setting or to verify that 256 Colors is chosen as one of the Display Settings.
Solution Complete the following procedure to change the color settings to 256 colors.
  1. Click Start, choose Settings and then click Control Panel.
  2. Double-click the Display icon.
  3. In the Display Properties window, select the Settings tab.
  4. Near the bottom-left portion of the window, under Colors (Windows® 98) or Color Palette (Windows® 95), click the drop-down menu and choose 256 Colors.
  5. Click Apply near the bottom-right portion of the window.
  6. Choose Yes if asked, "Do you want to restart the computer?"

NOTE: If 256 Colors is not an available setting, contact the computer manufacturer for additional assistance and information.

Issue Auto-Installation Does Not Begin
Description After inserting the Harry and the Haunted House CD into the CD-ROM drive, the Auto-Play feature of the computer does not start the installation. Installing the program manually will resolve the issue. Consult the remainder of this technical note for the procedure.
Solution Follow the steps below for the operating system in use to complete a manual installation of the program.
Windows®
  1. Place the Harry and the Haunted House CD into the CD-ROM drive.
  2. Double-click the My Computer shortcut on the desktop.
  3. When the My Computer window opens, double-click the shortcut that represents the drive containing the Harry and the Haunted House CD. The installation Welcome window will open.

    NOTE: If installation Welcome window does not open and the contents of the CD are displayed instead, double-click the Play.exe file to begin the installation.
  4. Click Next and follow the prompts to complete the installation.
Macintosh®
  1. Place the Harry and the Haunted House CD into the CD-ROM drive.
  2. Double-click the alias that represents the CD that was inserted in Step 1. The installation window will open.
  3. Follow the onscreen instructions to complete the installation.
Issue CD Is Not Recognized
Description After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is being used, CD needs cleaned, or the CD-ROM driver is corrupted, outdated, or the wrong one.
Solution By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
  1. Verify that the correct CD is being used when prompted to insert the CD.
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
  3. Click the File System button and click the CD-ROM tab.
  4. Locate Optimize Access Pattern For:.
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
  6. Restart Windows®.
  1. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
  2. Try to use a different CD in the CD-ROM drive to see if it can be read.
  3. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.
Downloads
 
System Requirements
Mac
Platform: OS 7.0.1 or later
CPU: Mac or PowerPC
Hard Disk: 5MB
RAM: 8MB
CD-ROM: 2X
Monitor: 640x480, 256 color
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Win
Platform: Win 3.1/95/98
CPU: IBM or compatible 486SX or higher
Hard Disk: 5MB
RAM: 8MB
CD-ROM: 2X
Monitor: Super VGA (640x480, 256 colors)
Sound Card: Win-compatible
Optional: none
Other: Mouse

 



#   A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

Home Request Support More Support Info Finding the MPSI #

Problems regarding this web site should be directed to support@selectsoft.com
Copyright © 2008 SelectSoft Publishing. All rights reserved.
Last modified:03/27/2008