Discontinued Support
SelectSoft has ended support for this discontinued product.
This means SelectSoft will no longer provide email support for this product. SelectSoft also
cannot guarantee that the patches or solutions on this page will solve all problems. We apologize
for the inconvenience.
Explore.
Build. Race. Chase.
On LEGO® Island, there's
so much to do: building, racing, flying,
skateboarding, and just kickin’ with your
friends. Depending on what character you
choose to be and what you do, you can
customize a lot of things on the Island and
make some pretty funny stuff happen. But
watch out for The Brickster. If you’re not
careful, he’ll break out of jail and start
to deconstruct the Island—he’s totally
demented!
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The game crashes to the desktop when the loading window comes up. |
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Lego Island will not run
on Cyrix processors, please make sure you are using a Pentium Class
or better processor.
Gather hardware information using DirectX Diagnostic Tool
1. Make sure the system meets minimum requirements
2. End background tasks by clicking on Ctrl+Alt+Del, and end task on
all except for Explorer and Systray
3. Disable your anti-virus software.
4. Try lowering sound acceleration to basic.
Click START > RUN > Type in "dxdiag"
Select the SOUND tab and lower "Hardware Sound Acceleration" to
basic
5. Lower graphic acceleration to basic.
Right-click on the desktop, select SETTINGS > ADVANCED > PERFORMANCE
and lower the acceleration to basic
( For Windows 2000 and XP you have to select the TROUBLESHOOTING tab
)
6. Check on drivers for your video and sound cards at the
manufacturer's website.
7. Update directx to latest version for your operating system at
www.microsoft.com/directx.
Confirm that DirectX 5.0 or higher has been installed. Lego Island
will not run on earlier versions of Direct X. |
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Missing, corrupted graphics across the screen when starting the
game, like blue lines, and/or waves. |
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The program will need to
be configured for your computer to solve this issue. To Configure
Lego Island:
1. Select Start
2. Select Programs
3. Select Lego Island
4. Select Configure Lego Island.
5. On the Lego Island configuration screen, adjust the Island Model
Quality to Fast
6. Adjust the Island Texture Quality to Fast
7. Select Advanced
8. Select or check on the box in front of Ramp Emulation
9. Uncheck any other boxes (including 3d Sound and Music)
10. Adjust the Color Setting to 256 colors
11. Select OK
Try the new settings by selecting the Run Game Icon to launch Lego
Island.
If there still is an issue, please update the Video and Sound
drivers. Please see General Troubleshooting - Updating Drivers |
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When starting the game, I get an error message saying: "Error: Could
not start DirectX" |
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DirectX 5.0 or higher
must be installed on the computer before you can play Lego Island.
You will need the Lego Island CD to install DirectX.
1. To install DirectX 5.0:
2. Select Start from the Windows System Tray
3. Select Programs
4. Select Install DirectX and follow the on screen prompts for the
installation.
If there is still an issue please update the Video and Sound drivers
to versions compatible with DirectX. To update your drivers, go to
your video/sound card manufacturer's web page and download the most
recent drivers available for your Video and Sound cards.
You can find out what type of video/sound card you have by checking
your DirectX Diagnostic Tool.
1. Click on START
2. RUN
3. Type DXDIAG
4. Select OK
If you need help installing these drivers, please contact the
manufacturer in question, as these drivers are not our products. |
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I get the error message " Error: Fatal Exception OE" during the
installation. |
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This is an error
relating to some older Video drivers, updating the drivers on the
system has proven to resolve this issue.
To update your video card drivers, go to your video card
manufacturer's web page and download the most recent drivers
available for your Video card. You can find out what type of video
card you have by checking your Directx Diagnostic Tool.
1. Click on START
2. RUN
3. Type DXDIAG
4. Select OK
5. Select DISPLAY tab
If you need help installing these drivers, please contact the
manufacturer in question, as these drivers are not our products. |
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I Can't hear the speaking parts, but background sounds are fine. |
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The program will need to
be configured for your computer to solve this issue. To Configure
Lego Island:
1. Select Start from the Windows System Tray
2. Select Programs
3. Select Lego Island
4. Select Configure Lego Island.
5. On the Lego Island configuration screen, adjust the island Model
Quality to Fast
6. Adjust the Island Texture Quality to Fast
7. Select Advanced
8. Select or check on the box in front of Ramp Emulation
9. Uncheck any other boxes (including 3d Sound and Music)
10. Adjust the Color Setting to 256 colors
11. Select OK
Try the new settings by slecting the Run Game Icon to launch Lego
Island
If there is still an issue please update the Video and Sound drivers
to versions compatible with DirectX. To update your drivers, go to
your video/sound card manufacturer's web page and download the most
recent drivers available for your Video and Sound cards.
You can find out what type of video/sound card you have by checking
your DirectX Diagnostic Tool.
1. Click on START
2. RUN
3. Type DXDIAG
4. Select OK
If you need help installing these drivers, please contact the
manufacturer in question, as these drivers are not our products. |
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How do I delete player names? |
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To delete the player
names, follow these steps:
1. Select Find
2. Select Files or Folders
3. In the Named box type Players.gsi
4. In the Look In box select C: for the Main hard drive on the
computer
5. Select Find Now
6. Once the file is located, click once on the file, then select the
File option from the menu bar, and select Delete
7. When the Players.gsi file is deleted the names will be removed
from LEGO Island. |
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Win |
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Platform: |
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Windows® 98, 2000, Me, XP |
| CPU: |
Pentium 120 MHz or faster |
| Hard
Disk: |
20 MB free hard disk space |
| RAM: |
16 MB |
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CD-ROM: |
4X CD-ROM drive |
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Monitor: |
SVGA monitor (works with optional graphics
accelerators) |
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Sound Card: |
Windows-compatible sound card & speakers |
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Optional: |
none |
| Other: |
Mouse, Keyboard, DirectX 5 (supplied on CD) |
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