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Mavis Beacon Teaches Typing version 15
FAQs - Downloads - System Requirements
 		 Mavis Beacon Teaches Typing version 15
 
 
 

Type better. E·mail faster. Work smarter.

bullet Multiple Typing Lessons
bullet Progress Tracking
bullet ¡Mavis Habla Español!

 
 
FAQs
bulletCD-Read Issue
bulletFile Not Found: LOGO.SMK
bullet Installing Mavis Beacon Teaches Typing® 15
bullet Could Not Create File for System Setting…
bullet User's Guide Is Included on the CD
bullet Languages: Run Program in English or Spanish
bullet Words Per Minute (WPM) Limit
bulletUpgrade to Deluxe
bullet Mini Mavis Personal Coach Launches at Startup
bullet Installing Mavis Beacon Teaches Typing® 15 (Windows® XP)
bullet Uninstalling Mavis Beacon Teaches Typing® 15
bullet Manually Uninstalling Mavis Beacon Teaches Typing® 15
bullet Changing the Lesson Type (Standard or 10 Key)
bullet Dvorak Keyboard Layout Is Not Available
bullet Installing and Using the Bonus Software (Mavis Beacon Teaches Typing® Deluxe)
bullet Changing the Display Size
bullet Changing the Keyboard Type
bulletTurn Off Background Sounds
bullet Changing the Number of Spaces after a Period
bulletSound Is Garbled or Skips
bullet Incompatible Version of the RPC Stub
bullet Desktop Reappears When Launching the Program

 
Issue CD-Read Issue
Description  
Solution After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: incorrect CD is used, CD needs cleaned, incompatible CD-ROM drive settings, incorrect CD-ROM driver, or outdated CD-ROM firmware or driver. Consult the remainder of this technical note for additional information. Completing the procedures that follow will help to identify the source of the CD-Read issue. Begin with item one and proceed through the list attempting to use the CD after each step.

 
  1. Verify that the correct CD is inserted in the CD-ROM drive.
     
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.

    For Windows® 98/Me, continue with Step 3 if the issue remains after completing Steps 1 and 2.

     
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right-click on the My Computer icon.
     
  2. Select Properties from the menu that appears and click the Performance tab in the Systems Properties window.
     
  3. Click the File System button and then click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the System Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  2. Turn off DMA in the following manner:
  1. In the System Properties window (found in Step 3 above), click the Device Manager tab.
     
  2. Choose View Devices By Type. In the list that appears, locate CD-ROM or CD-ROM Controller.
     
  3. Click the plus (+) sign next to this listing.
     
  4. Using the left mouse button, double-click on the name that appears.
     
  5. In the Properties window, click the Settings tab. Find the DMA checkbox and remove the checkmark (if one exists).
     
  6. Click OK.
  1. Verify that the most current version of the driver and/or firmware for the CD-ROM drive is in use. Contact the computer manufacturer for additional information.
     
  2. Try to use a different CD in the CD-ROM drive to see if it can be read.
     
  3. If possible, insert the problem CD into the CD-ROM drive of another computer to see if the issue remains.
    4.
 
 
Issue File Not Found: LOGO.SMK
Description  
Solution When attempting to run Mavis Beacon Teaches Typing® 15, the following message appears: "Error: File Not found. Unable to locate the following file: 'Logo.smk'. Place the Mavis Beacon Teaches Typing CD-ROM into the CD-ROM drive from which the application was installed. If you have already done so and are still seeing this message then click on Cancel and reinstall Mavis Beacon Teaches Typing." This issue occurs when the logo.smk file for Mavis Beacon Teaches Typing® 15 is not detected on the hard drive. Reinstalling Mavis Beacon Teaches Typing® 15 will resolve the issue. Follow the procedure below to close all background programs and install Mavis Beacon Teaches Typing® 15.
 
Issue Installing Mavis Beacon Teaches Typing® 15
Description  
Solution To prevent possible conflicts during an installation, closing all programs (including background programs) before installing any software is recommended. The directions presented in the remainder of this technical note will guide you through a "clean" installation of Mavis Beacon Teaches Typing® 15. Follow the procedure below to close all background programs and install Mavis Beacon Teaches Typing® 15.

Installing Mavis Beacon Teaches Typing® 15: Windows® 98/Me

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. A System Configuration window will open.
5. Click the General tab.
6. Record the Startup selection that is shown so that it can be referred to after the installation.
7. Click Selective Startup.

NOTE: If the Load Startup Group Item is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked so this customized configuration can be restored after the installation.

8. Remove the checkmark next to the items that follow. (This will temporarily prevent all startup applications from loading when Windows® is restarted.)

* Load startup group items
* Process Autoexec.bat file (Windows® 98)
* Process Config.sys file (Windows® 98)
* Load Static VxDs (Windows® Me)
* Load environment variables (Windows® Me)

9. Click Apply.
10. Click OK.
11. Click Yes when prompted to restart the computer.
12. When the computer has restarted and the Windows® Desktop returns, insert the Mavis Beacon Teaches Typing® 15 CD into the CD-ROM drive.
13. Click Install and follow the onscreen instructions to install Mavis Beacon Teaches Typing® 15.
14. Once the installation is complete, follow the steps below to restore the system to its original configuration.

Restoring the Original System Configuration: Windows® 98/Me

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. The System Configuration Utility window will open.
5. Refer to the list of items recorded previously, and check the box next to each item on the list for the General tab or Startup tab or both.
6. Click Apply.
7. Click OK.
8. Click Yes when prompted to restart the computer.
9. Launch Mavis Beacon Teaches Typing® 15.

Installing Mavis Beacon Teaches Typing® 15: Windows® XP

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

When installing or running Mavis Beacon Teaches Typing® 15 on Windows® XP, the user must be logged in to Windows® with Administrator rights.

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. A System Configuration window will open.
5. Click the Startup tab.
6. Record the Startup items that are checked so you can return to this customized configuration after the installation.
7. Deselect all items under the Startup tab.
8. Click Apply.
9. Click OK.
10. Click Yes when prompted to restart the computer.
11. When the computer has restarted, log in to Windows® as a user with Administrator privileges. If you do not have Administrator privileges, contact the system administrator.
12. After logging in to Windows® with administrator privileges, insert the Mavis Beacon Teaches Typing® 15 CD into the CD-ROM drive.
13. Click Install and follow the onscreen instructions to install Mavis Beacon Teaches Typing® 15.
14. Once the installation is complete, follow the steps below to restore the system to its original configuration.

Restoring the Original System Configuration: Windows® XP

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. The System Configuration Utility window will open.
5. Click the Startup tab.
6. Refer to the list of items recorded previously, and check the box next to each item on the list.
7. Click Apply.
8. Click OK.
9. Click Yes when prompted to restart the computer.
10. When the computer has restarted, log in to Windows® as a user with Administrator privileges. If you do not have Administrator privileges, contact the system administrator.
11. Launch Mavis Beacon Teaches Typing® 15.

Installing Mavis Beacon Teaches Typing® 15: Windows® 2000

NOTE: When installing or running Mavis Beacon Teaches Typing® 15 on Windows® 2000, the user must be logged in to Windows® with Administrator rights.

1. Press and hold the CTRL and SHIFT keys and tap the ESC key once. The Windows® Task Manager will open.
2. Select the Applications tab.
3. Click once on an application in the list to select it. (If no applications are listed, skip to Step 6 and proceed.)
4. Click End Task.
5. Repeat Steps 3 and 4 until all applications are closed.
6. With all applications closed, click File and select Exit Task Manager.
7. Place the Mavis Beacon Teaches Typing® 15 CD into the CD-ROM drive.
8. Click Install and follow the onscreen instructions to install Mavis Beacon Teaches Typing® 15.
9. Once the installation is complete, restart Windows®.
10. When the computer has restarted, log in to Windows® as a user with Administrator privileges. If you do not have Administrator privileges, contact the system administrator.
11. Launch Mavis Beacon Teaches Typing® 15.
 
Issue Could Not Create File for System Setting…
Description  
Solution When attempting to launch Mavis Beacon Teaches Typing® 15, the following error message appears: "Could not create file for system setting C:\windows\allusers\applicationData\Broderbund\mavisbeaconSE\MA\System.Msy.” A corrupt file causes this issue. Deleting the MAVUSER folder will resolve the issue. Consult the remainder of this issue for the procedure. When running Mavis Beacon Teaches Typing® 15 on a system running Windows® 2000 or Windows® XP, the user must be logged into Windows® as a user with administrator rights. Contact the system administrator for additional information if needed.

NOTE: If the issue remains after logging in with administrator rights, continue with the following procedure.

Delete the MAVUSER File

NOTE: The procedure below will delete ALL users and ALL saved progress.

Complete these steps:
 
  1. Close all windows and programs to return to the desktop.
     
  2. Click Start and click My Computer.
     
  3. Double-click the C: drive.
     
  4. Double-click the Documents and Settings folder.
     
  5. Double-click the All Users folder.
     
  6. Double-click the Application Data folder.

    NOTE: If the Application Data Folder is not present in the All Users folder, complete these steps:
  1. Click Tools in the menu bar and choose Folder Options.
     
  2. Click the View tab.
     
  3. Under the Hidden Files and Folders listing, set the option to Show Hidden Files and Folders.
     
  4. Uncheck the Hide Extensions For Known File Types option.
     
  5. Click Apply and click OK. The Application Data folder will now be available. (This folder will be a lighter yellow than the other folders.)
  1. Double-click the Broderbund folder.
     
  2. Double-click the Mavis Beacon SE folder.
     
  3. Right-click the MAVUSER folder and choose Delete.
     
  4. Click Yes or OK to send the folder to the Recycling Bin.
     
  5. Close all windows to return to the desktop.
     
  6. Right-click the Recycling Bin and choose Empty Recycle Bin.
     
  7. Click Yes to confirm the deletion (if prompted).
     
  8. Restart the computer and launch Mavis Beacon Teaches Typing®.
 
Issue User's Guide Is Included on the CD
Description  
Solution The User's Guide for Mavis Beacon Teaches Typing® 15 is included on the CD and can be opened and printed from Adobe® Acrobat® Reader. The remainder of this technical note describes how to proceed. The in-program User's Guide for Mavis Beacon Teaches Typing® 15 is in the .PDF format and requires Adobe® Acrobat® Reader for viewing and printing (if desired).

Adobe® Acrobat® Reader 4 is included on the Mavis Beacon Teaches Typing® 15 CD and can be installed during the program installation process. Once Adobe® Acrobat® Reader is installed, follow the steps below to access the User's Guide.
  1. Open Mavis Beacon Teaches Typing® 15 and click Manuals in the Opening (or Splash) screen. Two options (One-Hand Manual or User's Guide) will appear.
     
  2. Click User's Guide. The User's Guide will open in Adobe® Acrobat® Reader.
NOTE: All or part of the 80-page User's Guide can be printed from Adobe® Acrobat® Reader if desired.
 
Issue Languages: Run Program in English or Spanish
Description  
Solution Mavis Beacon Teaches Typing® 15 features English and Spanish operating modes. The language choice can be selected at program start-up or from the settings window. View the remainder of this technical note for information describing how to use this feature. When launching Mavis Beacon Teaches Typing® 15, a message may appear asking if you would like to run the program in Spanish. Complete one of the following:

Click Yes to run the program in Spanish.
 

Click No to run the program in English.

NOTE: The option "Don't show me this screen again" is also available.

To change the language after sign-in, follow the procedure below.

Changing from English to Spanish
 
  1. In the Classroom, click Settings on the menu bar at the bottom of the screen and select User from the menu that appears. The Settings window will open to the User tab.
     
  2. Locate and click the English button once. Español should appear.
     
  3. Click OK. The text and audio should now be in Spanish.
Changing from Spanish to English
 
  1. From the Clase screen, click Configuración from the menu bar at the bottom of the screen and select Usuario from the menu that appears. The Configuración will open to the Usuario tab.
     
  2. Locate and click the Español button. English should appear.
     
  3. Click OK. The text and audio should now be in English.
 
Issue Practice Lessons: Transcription and Dictation
Description  
Solution The transcription and dictation practice lessons are in the User's Guide in the program. Mavis Beacon Teaches Typing® 15 does not include a printed User's Guide. The remainder of this technical note provides additional information. The User's Guide for Mavis Beacon Teaches Typing® 15, included on the CD, is installed to the hard drive during program installation. This in-program User's Guide is in the .PDF format and requires Adobe® Acrobat® Reader. Adobe® Acrobat® Reader 4 is included on the Mavis Beacon Teaches Typing® 15 CD and can be installed during program installation.

Once Adobe® Acrobat® Reader is installed, follow the steps below to access the User's Guide.
  1. Open Mavis Beacon Teaches Typing® 15 and click Manuals in the Opening (or Splash) screen. Two options (One-Hand Manual or User's Guide) will appear.
     
  2. Click User's Guide. The User's Guide will open in Adobe® Acrobat® Reader.
NOTE: Adobe® Acrobat® Reader identifies pages based on the total number of pages contained in the guide whether numbered or not. In many instances and in this case, the title and table of content pages are not numbered in the original document. As a result, different numbers identify the same pages.

The transcription and dictation practice lessons begin on page 43 and end on page 62 according to Adobe Acrobat® Reader. The page numbers indicated on the actual document show the practice lessons beginning on page 40 and ending on page 59.

All or part of the 80-page User's Guide can be printed from Adobe® Acrobat® Reader if desired.
 
Issue Words Per Minute (WPM) Limit
Description  
Solution When creating a new user in Mavis Beacon Teaches Typing® 15, the limit of words per minute (wpm) depends on the age range and keyboard style selected. The table presented in the remainder of this technical note provides additional information.
Words Per Minute (WPM) Limits

 
Age Standard Keyboard 10-Key Keyboard
8-11 25 through 120 100 through 400
12-15 35 through 120 135 through 400
16 and Up 40 through 120 140 through 400

NOTE: Once a new user is created, the typing speed goal can be changed. Click Settings and click User for the option to change the typing speed goal.
 
Issue Upgrade to Deluxe
Description  
Solution After installing and using Mavis Beacon Teaches Typing® 15 Standard, you want to upgrade to Mavis Beacon Teaches Typing® 15 Deluxe. The information in this technical note describes how to proceed. The Mavis Beacon Teaches Typing® 15 Deluxe Upgrade includes the following features not included in the Standard edition:

Download Mavis Beacon Teaches Typing® Deluxe 15 to your Palm Powered™ handheld computer (Palm™ compatible keyboard required) and practice typing on the go.
 

Additional 24 custom lessons.
 

Ergonomic videos and checklists to help you work more comfortably.

Order the Mavis Beacon Teaches Typing® 15 Deluxe Upgrade

NOTE: Mavis Beacon Teaches Typing® 15 Standard must be installed to complete the following procedure.
 
  1. Click Start and select Programs (or All Programs).
     
  2. From the Programs (or All Programs) menu, select Broderbund, choose Mavis Beacon Teaches Typing 15 and click Upgrade Today. This will launch the Internet browser and connect to the Mavis Beacon Teaches Typing® 15 Deluxe Upgrade page at www.Broderbund.com.

    NOTE: If Internet access is unavailable, stop here and call 1-800-395-0277 to place an order by phone.

     
  3. Click the Add to Cart link to add the Mavis Beacon Teaches Typing® 15 Deluxe Upgrade to your shopping cart.

    NOTE: The Mavis Beacon Teaches Typing® 15 Deluxe Upgrade is only available on CD.

    If you feel uncomfortable sending credit card information via the Internet, we offer a convenient way for you to purchase products over the phone. Please call 1-800-395-0277 to place your order. When you call, have the Mavis Beacon Teaches Typing® 15 Deluxe Upgrade priority code available. (The priority code is located in the shopping cart.)

    To place an order online without using a credit card, click Check & Money Orders for information regarding these payment possibilities.

     
  4. When finished shopping, click the Proceed to Checkout button.
     
  5. If you have a Broderbund.com Username and Password, enter them in the fields provided and click Login. Continue with Step 7.

    If you have never registered for a Broderbund.com Username and Password, click Continue.

     
  6. Enter the shipping address and click Add Address.
     
  7. Select the desired shipping option and click Continue to Checkout. The Payment Options page displays.
     
  8. Complete the Billing and Credit Card Information and click Continue Checkout. The Review & Submit Order page displays.
     
  9. Verify that the order, shipping and billing information is correct and click Submit Your Order. If the e-mail confirmation option was selected, an e-mail confirmation will be sent verifying the order.
 
Issue Mini Mavis Personal Coach Launches at Startup
Description  
Solution After installing Mavis Beacon Teaches Typing® 15, the Mini Mavis Personal Coach feature of the program launches each time the computer is started. Removing the Mini Mavis Personal Coach shortcut from the Windows® Startup group will prevent the feature from launching. The information in this technical note describes the steps. Follow the procedure below to remove the Mini Mavis Personal Coach shortcut from the Windows® Startup.

NOTE: Completing the following procedure will only prevent Mini Mavis Personal Coach from launching at startup. This procedure will not remove Mini Mavis Personal Coach from the system.
 
  1. Close all programs and windows and return to the desktop.
     
  2. Right-click on the Mini Mavis icon (resembles a stylized letter "M") in the system tray (lower-right portion of the screen).
     
  3. Click Exit (left mouse button) from the menu that appears.
     
  4. Double-click the My Computer icon on the desktop. The My Computer window will open.

    For Windows® XP, click Start and click My Computer. The My Computer window will open.

     
  5. Double-click the icon that represents the C: drive to view its contents.
     
  6. Follow the procedure below for the operating system in use to navigate to the Start Menu folder.
Windows® 98/Me
  1. Double-click the Windows folder to view its contents.

    NOTE: If the contents of the Windows folder are not displayed, click Show Files to display the contents of the Windows Folder.

     
  2. Double-click the Start Menu folder to view its contents.
     
  3. Continue with Step 7.
Windows® 2000/XP
  1. Double-click the Documents and Settings folder to view its contents.
     
  2. Double-click the All Users folder to view its contents.
     
  3. Double-click the Start Menu folder to view its contents.
     
  4. Continue with Step 7.
  1. Double-click the Programs folder to view its contents.
     
  2. Double-click the Startup folder to view its contents.
     
  3. Right-click the Personal Coach shortcut.
     
  4. Click Cut (left mouse button) from the menu that appears.
     
  5. Close all open windows and return to the desktop.
     
  6. Right-click a blank area of the desktop and click Paste (left mouse button) from the menu that appears. This will move the Personal Coach shortcut from the Windows® Startup group to the desktop. Mini Mavis Personal Coach will no longer launch at Windows® startup.
NOTE: To launch Mini Mavis Personal Coach, double-click the Personal Coach icon that was moved to the desktop.
 
Issue Installing Mavis Beacon Teaches Typing® 15 (Windows® XP)
Description  
Solution The following technical note describes how to install Mavis Beacon Teaches Typing® 15 in Windows® XP. Installing in Windows® XP

NOTE: Users must have Administrator Privileges to Windows® XP when installing or running Mavis Beacon Teaches Typing® 15.

 
  1. After logging in to Windows®, insert the Mavis Beacon Teaches Typing® 15 install CD into the CD-ROM drive.

    NOTE: If the installation does not begin, complete these steps to continue:
  1. Click Start on the Windows® taskbar.
     
  2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
     
  3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
     
  4. Click the Add New Programs icon located on the left side of the window.
     
  5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
     
  6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
     
  7. Click Finish to begin the installation.
NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.
  1. Follow the onscreen instructions to install the program.
 
Issue Uninstalling Mavis Beacon Teaches Typing® 15
Description  
Solution Sometimes it is necessary to remove a program from a system to resolve conflicts or to delete corrupted files. This technical note presents the steps required to remove Mavis Beacon Teaches Typing® 15 from the computer. Complete the steps below to uninstall Mavis Beacon Teaches Typing® 15.

Uninstalling Mavis Beacon Teaches Typing® 15
 
  1. Close programs and return to the desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel will open.
     
  3. Double-click the Add/Remove Programs icon. The Add/Remove Programs Properties window will open.
     
  4. Locate Mavis Beacon Teaches Typing 15 in the list of programs and click on it once to select it.
     
  5. Click the Add/Remove button.
     
  6. Click No to All if asked whether to delete Shared Files.
     
  7. After the program is uninstalled, close all open windows and return to the desktop. Mavis Beacon Teaches Typing® 15 is now uninstalled.
 
Issue Manually Uninstalling Mavis Beacon Teaches Typing® 15
Description  
Solution The instructions included in this technical note describe how to manually uninstall Mavis Beacon Teaches Typing® 15 from the hard drive. This procedure can be used if the typical uninstall procedure does not work due to errors that occurred during the installation or any other incomplete installation. The procedure is described in the remainder of this technical note. Follow the directions below to remove Mavis Beacon Teaches Typing® 15 from the hard drive.
 

If the attempts to uninstall Mavis Beacon Teaches Typing® 15 through Add/Remove Programs were unsuccessful, complete the following procedure.
 

  1. Close all programs and windows and return to the desktop.
     
  2. Double-click the My Computer icon on the desktop. For Windows® XP, click Start and click My Computer.
     
  3. Click View (Windows® 98) or Tools (Windows® Me/2000/XP) from the menu bar and click Folder Options (Windows® 98/Me/2000/XP).
     
  4. Select the View tab in the window that appears and locate the Hidden Files (or Hidden Files and Folders) setting.
     
  5. For Windows® 98, verify the Show all Files option is selected. For Windows® Me/2000/XP, verify the Display Hidden Files and Folders option is selected.
     
  6. Locate the Hide File Extensions for Known File Types setting and ensure that it does not have a check before it. If a check appears before this setting, click once on the checkmark to remove it.
     
  7. Click Apply and click OK to apply the changes and close the Folder Options window.
     
  8. Navigate to the drive and location where Mavis Beacon Teaches Typing® 15 is installed. Complete this procedure to navigate to the default installation location:
  1. Double-click the C:\ drive. The contents of the C: drive will appear.
     
  2. Double-click the Program Files folder. The contents of the Program Files folder will appear.
     
  3. Double-click the Broderbund folder. The contents of the Broderbund folder will appear.
  1. Right-click the Mavis Beacon Teaches Typing 15 folder and, using the left mouse button, click Delete from the menu that appears.
     
  2. Click Yes when prompted to move the files to the Recycle Bin.
     
  3. Click Back on the tool bar to return to the Program Files folder.
     
  4. Double-click the Common Files folder.
     
  5. Right-click the InstallShield folder and, using the left mouse button, click Delete from the menu that appears.
     
  6. Click Yes when prompted to move the files to the Recycle Bin.
     
  7. Click the Back button to return to the Program Files folder, or close the Common Files folder.
     
  8. Double-click the InstallShield Installation Information folder to view its contents.
     
  9. For the Standard version of Mavis Beacon Teaches Typing® 15, right-click the {AIF2EF0E-1EE5-4F0B-8A31-EE875EBD3FO1} folder and, using the left mouse button, click Delete from the menu that appears.

    For the Deluxe version of Mavis Beacon Teaches Typing® 15, right-click the {42C7A1F1-6986-41E6-B0C7-94657FE89301} folder and, using the left mouse button, click Delete from the menu that appears.

     
  10. Click Yes when prompted to move the files to the Recycle Bin.
     
  11. Close all programs and windows and return to the desktop. Mavis Beacon Teaches Typing® 15 is now uninstalled.
 
Issue Changing the Lesson Type (Standard or 10 Key)
Description  
Solution Mavis Beacon Teaches Typing® 15 includes options to learn standard and 10-key typing. You can easily switch between these two lesson types in the Settings area of Mavis Beacon Teaches Typing® 15. The remainder of this note describes how to change lesson types. The standard keyboard lessons teach typing letters, numbers and symbols using the alphabet area of the keyboard. The 10-key lessons teach typing numbers and number symbols using the 10-key area of the keyboard.

To change between standard lessons and 10-key lessons, complete the following:
 
  1. Open Mavis Beacon Teaches Typing®.
     
  2. Click your name in the Class Sign In list and click Enter Classroom.
     
  3. Click Settings, located near the bottom of the screen, and click User. A Settings window will appear.
     
  4. In the Lesson Type area, click to place a dot by the desired lesson type.
bulletStandard
 
bullet10 Key
  1. Click OK. The next lesson presented will be in the selected lesson type.
 
Issue Dvorak Keyboard Layout Is Not Available
Description  
Solution After installing Mavis Beacon Teaches Typing® 15, you want to know if practice lessons for the Dvorak keyboard layout are available in the program. The remainder of this note provides additional information. The Dvorak layout is an alternate keyboard layout. Mavis Beacon Teaches Typing® 15 does not include lessons for the Dvorak keyboard layout.
 
Issue Installing and Using the Bonus Software (Mavis Beacon Teaches Typing® Deluxe)
Description  
Solution After installing Mavis Beacon Teaches Typing® 15 Deluxe, you want to install the bonus software that is included with the program. Follow the directions presented in this note to install the bonus software.

Installing the Bonus Software
 

  1. Click Start and select Programs or All Programs (Windows® XP).
     
  2. Click Broderbund, select Mavis Beacon Teaches Typing Deluxe 15, and click Mavis Beacon Teaches Typing. The Mavis Beacon Teaches Typing® window will appear.
     
  3. Click Bonus Software on the right side of the screen.
     
  4. Click All-Purpose Letters or All-Purpose Resumes. The installation will begin.
     
  5. Follow the onscreen prompts to complete the installation.
NOTE: To install the remaining bonus software title, repeat Steps 1-5 and select the title that was not previously selected in Step 4.Opening the Bonus Software

After the bonus software is installed, it can be accessed at any time by clicking on the desired title in the programs list. Here is the procedure:
 
  1. Click Start and select Programs or All Programs (Windows® XP).
     
  2. Click the name of the program in the programs list (All-Purpose Letters or All-Purpose Resumes).
 
Issue Changing the Display Size
Description  
Solution While using Mavis Beacon Teaches Typing® 15, you want to view the program using the entire screen. Launching the program in the Full-Screen Mode will display Mavis Beacon using the full visible area of the screen. Consult the remainder of this note for the procedure. To activate the Full-Screen Mode, complete these steps:
 
  1. Launch Mavis Beacon Teaches Typing® and sign in.
     
  2. Open the classroom.
     
  3. Click Settings and choose User.
     
  4. Click the User tab near the top of the Settings window.
     
  5. Locate the Full-Screen Mode setting and click inside the oval before the On setting to activate that option.
     
  6. Click OK. A message indicating that "the screen mode will change on restart" will appear.
     
  7. Click OK to close the window.
     
  8. Close Mavis Beacon Teaches Typing and launch the program again. The program will open using the full-screen mode.

    NOTE: Repeat the procedure and click the Off option to deactivate the full-screen mode if desired.
 
Issue Removing Names from the Sign-In List
Description  
Solution After using Mavis Beacon Teaches Typing® 15, you want to remove one or more of the names that appear in the sign-in list. Consult the remainder of this note for the procedure. Complete the following steps.

NOTE: Deleting a name from the sign-in list also deletes all data associated with that name. Once a name is deleted, the name can be reused, but the information associated with the original instance of the name cannot be recovered.
 
  1. Launch Mavis Beacon Teaches Typing®.
     
  2. Click the User Manager button.
     
  3. Click the desired sign-in name to remove.
     
  4. Click Remove Student. The following message will appear: "Warning! Deleting a user cannot be undone. Do you wish to continue?"
     
  5. Click Yes to delete the selected name.
     
  6. Repeat the procedure to delete all unwanted names from the sign-in list.
     
  7. After deleting the desired names, click Close to return to the Class Sign-In screen.
     
  8. Sign in to continue using Mavis Beacon Teaches Typing®.
 
Issue Changing the Keyboard Type
Description  
Solution Mavis Beacon Teaches Typing® 15 includes options to learn to type using a standard or a Microsoft® Natural® Keyboard. You can easily switch between these two keyboard types in the Settings area of Mavis Beacon Teaches Typing® 15. The remainder of this note describes how to change keyboard types. The standard keyboard option displays a standard keyboard at the bottom of the screen while in the lesson area. The Microsoft® Natural® Keyboard option displays a natural or curved keyboard at the bottom of the screen while in the lesson area.

To change between standard keyboard and the Microsoft® Natural® Keyboard, complete the following:
 
  1. Open Mavis Beacon Teaches Typing®.
     
  2. At the Class Sign In screen, click a name to sign in and click Enter Classroom.
     
  3. Click Settings, located near the bottom of the screen, and click Typing. A Settings window will appear.
     
  4. Under Preferences, click to place a dot by the desired keyboard type.
     
  5. Click OK. The next lesson presented will display the selected keyboard type.
 
Issue Turn Off Background Sounds
Description  
Solution While using Mavis Beacon Teaches Typing® 15, you want to turn off the background sounds. The settings for the background sounds are found in the Settings area within Mavis Beacon Teaches Typing® 15. View the remainder of this note for the instructions. Complete the following steps:
 
  1. Close all windows and return to the desktop.
     
  2. Launch Mavis Beacon Teaches Typing® 15.
     
  3. From the Sign In screen, click your name in the list and click Enter Classroom. The classroom area will appear.
     
  4. Click Settings located at the bottom of the screen and click Audio. The Settings window will appear.
     
  5. To turn off the background music, click to place a dot by Off to the right of Music Background.
     
  6. To turn off the sound effects, click to place a dot by Off to the right of Sound Effects.
     
  7. Click OK. The selected settings will take effect.
 
Issue Changing the Number of Spaces after a Period
Description  
Solution While using Mavis Beacon Teaches Typing® 15, you want to change the number of spaces that are required after a period (or at the end of a sentence). Mavis Beacon Teaches Typing® 15 allows for the selection of one or two spaces after a period. This option can be changed in the Settings area of the program. The remainder of this note describes how to change the setting. To change the number of spaces required after a period (or at the end of a sentence), complete the following:
  1. Launch Mavis Beacon Teaches Typing® 15. The Sign-In screen will appear with the list of users.
     
  2. Click on the user name in the list to select it and click Enter Classroom. The classroom will appear.
     
  3. Click Settings located near the bottom of the screen and click Typing from the menu that appears. A Settings window will open.
     
  4. Under Preferences, click to place a dot by the desired selection (1 or 2).
     
  5. Click OK to close the Settings window.
     
  6. Continue to use Mavis Beacon Teaches Typing® 15.
 
Issue Sound Is Garbled or Skips
Description  
Solution While using Mavis Beacon Teaches Typing® 15, the sound is garbled or skips. A sound acceleration setting can cause this issue. Lowering the audio hardware acceleration can help to resolve the issue. Consult the remainder of this note for instructions that describe how to lower the audio hardware acceleration. Complete the procedure for the system in use.

Windows® 98/Me/2000
 
  1. Close all windows and programs and return to the desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel window will appear.
     
  3. Double-click Multimedia or Sounds and Multimedia.
     
  4. In the Multimedia Properties window, click the Audio tab.
     
  5. Under the Playback heading, click Advanced Properties.
     
  6. Click the Performance tab and record the location of the Hardware Acceleration slide bar.
     
  7. Click the Hardware Acceleration slide bar and drag the indicator needle one notch to the left.
     
  8. Click Apply and click OK.
     
  9. Close all windows and launch and use Mavis Beacon Teaches Typing® 15.
NOTE: If lowering the audio hardware acceleration did not resolve the issue, contact the computer or hardware manufacturer to determine if an updated sound card driver is available.

Windows® XP
 
  1. Close all windows and programs and return to the desktop.
     
  2. Click Start and click Control Panel. The Control Panel window will appear.
     
  3. Click Sounds, Speech, and Audio Devices.
     
  4. Click Sounds and Audio Devices. A Sounds and Audio Devices Properties window will appear.
     
  5. Click the Audio tab.
     
  6. Under the Playback heading, click Advanced.
     
  7. Click the Performance tab and record the location of the Hardware Acceleration slide bar.
     
  8. Click the Hardware Acceleration slide bar and drag the indicator needle one notch to the left.
     
  9. Click Apply and click OK.
     
  10. Close all windows and return to the desktop.
     
  11. Launch and use Mavis Beacon Teaches Typing® 15.
NOTE: If lowering the audio hardware acceleration did not resolve the issue, contact the computer or hardware manufacturer to determine if an updated sound card driver is available.
 
Issue Incompatible Version of the RPC Stub
Description  
Solution When attempting to install the program, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this note for additional instructions. Contact Microsoft®, or visit http://support.microsoft.com and search for Knowledge Base Article Number: Q259737 to resolve this issue
 
Issue Desktop Reappears When Launching the Program
Description  
Solution When attempts are made to launch Mavis Beacon Teaches Typing® 15, the program does not open and the desktop reappears. This video-related issue can be resolved by lowering the video hardware acceleration or updating the video driver. Consult the remainder of this note for additional information. Complete the procedures that follow as needed to resolve the issue.
 

Lower Hardware Acceleration (Windows® 2000/XP)

  1. Close programs and all windows and return to the desktop.
     
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
     
  3. Click the Settings tab.
     
  4. Click the Advanced button.
     
  5. Click the Troubleshoot tab. A window will open with the display adapter type identified on the title bar.
     
  6. Locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  7. Record the current setting.
     
  8. Position the mouse pointer on the hardware acceleration slide bar and click the mouse button, keeping the button pressed.
     
  9. By moving the mouse, move the hardware acceleration slide bar to the left one position and release the mouse button.

    NOTE: Do not select the NONE setting, which is the setting to the far left.

     
  10. For the new setting to take effect, click Apply and then click OK.
     
  11. Click OK again to close the Display Properties window.
     
  12. Launch and use the program.
NOTE: If the issue remains, repeat the above procedure and move the hardware acceleration slide bar to the left one additional position. (Do not select the NONE setting, which is the setting to the far left.)

After closing the program, return to the Hardware Acceleration adjustment area of the Troubleshoot Tab (see above) and reset the hardware acceleration to the original setting.

If lowering the hardware acceleration improved program performance, repeat the above procedure before launching and using the program. Updating the Video Driver is recommended. Consult the computer or video card manufacturer for additional information.

Lower Hardware Acceleration (Windows® 98/Me)

NOTE: Before lowering hardware acceleration using the procedure that follows, contact the computer manufacturer for additional information. Some computers may experience video issues after changing this setting.
  1. Click Start, select Settings and choose Control Panel.
     
  2. Double-click the System icon. The System Properties will open.
     
  3. Click the Performance tab.
     
  4. Click the Graphics button. The Advanced Graphics Settings window will appear.
     
  5. Locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  6. Record the current setting.
     
  7. Position the mouse pointer on the hardware acceleration slide bar and click the mouse button, keeping the button pressed.
     
  8. By moving the mouse, move the hardware acceleration slide bar to the left to the BASIC setting and release the mouse button. The word Basic will appear in the sentence immediately under the slide bar.

    NOTE: Do not select the NONE setting, which is the setting to the far left.

     
  9. For the new setting to take effect, click OK and restart the computer when prompted.
     
  10. Launch and use the program.
NOTE: After closing the program, return to the Advanced Graphics Settings window (see above) and reset the hardware acceleration to the original setting.

If lowering the hardware acceleration improved program performance, repeat the above procedure before launching and using the program.

Update the Video Driver (Windows® 2000/XP)
  1. Click Start, select Settings (Windows® 2000/Windows® XP Classic Start Menu) and click Control Panel. The Control Panel window will appear.
     
  2. Double-click the System icon (Windows® 2000/Windows® XP in Classic View). The System Properties window will open.

    NOTE: For Windows® XP, if the System icon does not appear in the Control Panel, click Classic View (on the left) and then double-click the System icon. The System Properties will open.

     
  3. Click the Hardware tab.
     
  4. Click the Device Manager button. The Device Manager window will open.
     
  5. Click the plus (+) sign next to Display (video) to expand the list.
     
  6. Double-click on the device driver name that appears in the list. The Properties window will open listing the driver information.
     
  7. Click the Driver tab and record the driver date.

    NOTE: Do not click the Update Driver button. The Update Driver wizard searches the system (not the Internet) for drivers to the selected device.

     
  8. Click OK to close the window.
NOTE: Once the driver date is obtained, contact the computer or hardware manufacturer to determine if the driver is up to date and if a newer driver is available. Driver information is typically available at the manufacturer's website.

Update the Video Driver (Windows® 98/Me)

NOTE: The driver information (make and model information) is found in the Device Manager in the System Properties window.
  1. Close all programs and return to the desktop.
     
  2. Right-click the My Computer icon and select Properties from the menu that appears. The System Properties window will open.
     
  3. Click the Device Manager tab.
     
  4. Select View devices by type, if it is not already selected.
     
  5. In the list of devices, locate and double-click Display Adapters. This will expand the Display Adapters list.
     
  6. Double-click the driver name that appears below Display Adapters. The Properties window will open.
     
  7. Click the Driver tab. (The date of the driver currently installed should be displayed.)
     
  8. Record the information.
NOTE: Video driver updates can be obtained from the appropriate manufacturer’s Web site, or by contacting the computer manufacturer for update and download information.
 
 
Downloads
 
 
System Requirements
 
 
Win
Platform:   WINDOWS® 98 or Me:
CPU: Pentium® II or faster
Hard Disk: 200 MB free hard disk space
RAM: 128 MB RAM
CD-ROM: 8X CD-ROM drive
Monitor: 16-bit color monitor
Sound Card: Windows-compatible sound card & speakers
Optional: none
Other: Mouse, Speakers

 



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Last modified:03/27/2008