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Millie's Math House®
FAQs - Downloads - System Requirements

 Millie's Math House
 

Through seven fun-filled activities that feel like play, your child will learn about numbers, counting, addition, subtraction, patterns, problem solving, size, geometric shapes, and more. Count critters, build mouse houses, create crazy-looking bugs, make jellybean cookies for Harley the Horse, and find just the right shoes for Little, Middle, and Big!
FAQs
bullet Run Millie's Math House® without the CD
bullet 256 Colors Required
bullet CD Is Not Recognized
bullet Choppy or Black Display
bullet Exception 10H in Module Crew.exe
bullet Prints Incorrectly or Not at All
bullet Sound Choppy or No Sound
bullet Computer Locks Up While Using Program
bullet Deleting Names from the Login Screen
bullet Mouse Pointer Enlarged and Moving
bullet Printing Troubleshooting (Macintosh®)
bullet Installing Millie's Math House® in Windows® XP
bullet Running Millie's Math House® in Windows® XP
bullet MIDI Driver Is in Use on Windows® XP
bullet Cannot Find Printer
Issue Run Millie's Math House® without the CD
Description The following instructions explain how to copy the Millie's Math House® program to the hard drive of a computer running Windows® 95. Copying the program to the hard drive will allow it to run without the CD in the CD-ROM drive. Consult the information below to copy the program to the hard drive.
Solution Complete the following steps.

NOTE: Copying this CD-ROM program onto the hard drive will require between 18 MB and 100 MB of hard drive space, depending on the program.
 
  1. Install the program as detailed in the instructions in the User’s Guide.
  2. Once the installation is complete, leave the CD in the drive and proceed with the following.
  3. Double-click the My Computer icon on the desktop.
  4. Right-click the CD-ROM drive and select Open.
  5. Double-click the folder icon with a name similar or related to the name of the product.
  6. Click Edit and click Select All.
  7. Press and hold the CTRL key and click the Demo, Dearpar and Parents folders. This will deselect these icons and leave all of the other icons highlighted.

    NOTE: If the folders cannot be located, skip this step.
     
  8. Click File and click Properties. Next to the Size label should be a number followed by MB. This is the amount of hard drive space required to install the program.
  9. Click OK.
  10. From the top menu bar, click Edit and click Copy.
  11. Close all windows and return to the desktop.
  12. Double-click the My Computer icon.
  13. Double-click the hard drive (usually the C: drive).
  14. Double-click Program Files.
  15. Double-click the Edmark folder icon.
  16. Double-click the folder with the name of the program to be copied.
  17. From the menu bar, click Edit and click Paste. The files from the CD will now be copied to the hard drive.
  18. If prompted to overwrite or replace any files, answer "Yes to All."

    NOTE: Due to the large amount of data being transferred, this process may take several minutes. Once the process is complete, the copying window will disappear. Wait until this window disappears before proceeding to the next step.
     
  19. Once the copy procedure is complete, click Edit and click Select All.
  20. From the menu bar, click File and click Properties.
  21. Click the box next to "Read-only" so that it does not contain a check mark.
  22. Click OK.
  23. Close all open windows by clicking the X in the upper-right corner.
  24. Remove the CD from the CD-ROM drive and launch the program. The prompt to insert the CD should no longer appear.
Issue 256 Colors Required
Description Millie's Math House® was designed to run in 256 Colors. The program may not display correctly if an alternate setting is used. The remainder of this technical note describes how to check and change the display setting.
Solution Complete the steps below to change the display settings. Complete the procedure for the operating system in use.

Changing to 256 Colors (Windows® 95/98/Me)

  1. Close all programs and windows and return to the desktop.
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
  3. In the Display Properties window, click the Settings tab.
  4. Click the drop-down menu under Colors (Windows® 98/Me) or Color Palette (Windows® 95) and choose 256 Colors.
  5. Click Apply.
  6. Choose "Yes" if asked, "Do you want to restart the computer?"
  7. Launch and use the program.
     
Changing to 256 Colors (Windows® XP)

The Program Compatibility Wizard provides step-by-step instructions for use. This program will require the video settings to be changed.

To run the Program Compatibility Wizard, complete the steps below.

NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.
  1. Close programs, return to the desktop, and click Start on the Windows® taskbar.
  2. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
  3. Click Next.
  4. Click the "I want to choose from a list of programs" radio button. A list of programs will appear.
  5. Select the program that is to run in a Compatibility Mode.
  6. Click Next. A window presenting the different Windows® Compatibility Modes will open.
  7. Click the radio button next to the desired Compatibility Mode and click Next. The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.

    NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.

    By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.

  8. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
  9. Verify that the settings are correct.

    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.

  10. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. A screen showing the following question will open: "Did the program work correctly?" In addition, the program selected in Step 5 (above) will launch.
  11. Run the program to test the settings.
  12. After testing the settings, minimize (or close) the program to return to the Program Compatibility Wizard.

    NOTE: After the program is minimized (or closed), the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.

  13. If the program functioned properly using the compatibility mode that was selected in Step 7 (above), click Next. The Program Compatibility Data window will open.

    NOTE: If the program did not function correctly, click "No, try different compatibility settings" and complete the Wizard. After completing the wizard, try the program again.

  14. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
  15. Click Finish to close the window.
  16. Launch (if necessary) and use the program.
     
NOTE: If you have questions regarding the Program Compatibility Wizard or Windows® XP (or both), contact Microsoft®, or go to http://www.microsoft.com for additional information.
Issue CD Is Not Recognized
Description After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is used, CD needs cleaned, CD-ROM drive settings require changes, or the CD-ROM driver is corrupted, outdated, or the wrong one.
Solution By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
  1. Verify that the correct CD is being used when prompted to insert the CD.
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
  3. Click the File System button and click the CD-ROM tab.
  4. Locate Optimize Access Pattern For:.
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
  2. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
  3. Try to use a different disc in the CD-ROM drive to see if it can be read.
  4. If possible, insert the CD that is not recognized into the CD-ROM drive of another computer to see if the issue remains.
Issue Choppy or Black Display
Description The video for Millie's Math House® may be choppy or black if the color settings are incorrect for the program. A video hardware acceleration setting, an incorrect color setting or an outdated or corrupt video card driver can cause this issue. Changing the settings or updating the video driver or both will help to resolve the issue.
Solution

Complete the steps below to change the display settings and lower the hardware acceleration if needed. Complete the procedure for the operating system in use.

Changing to 256 Colors (Windows® 95/98/Me)

  1. Close all programs and windows and return to the desktop.
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
  3. In the Display Properties window, click the Settings tab.
  4. Click the drop-down menu under Colors (Windows® 98/Me) or Color Palette (Windows® 95) and choose 256 Colors.
  5. Click Apply.
  6. Choose "Yes" if asked, "Do you want to restart the computer?"
  7. Launch and use the program.
     
NOTE: If the issue remains, continue with Lowering the Graphics Hardware Acceleration.

Changing to 256 Colors (Windows® XP)

The Program Compatibility Wizard provides step-by-step instructions for use. This program will require the video settings to be changed.

To run the Program Compatibility Wizard, complete the steps below.

NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.
  1. Close programs, return to the desktop, and click Start on the Windows® taskbar.
  2. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
  3. Click Next.
  4. Click the "I want to choose from a list of programs" radio button. A list of programs will appear.
  5. Select the program that is to run in a Compatibility Mode.
  6. Click Next. A window presenting the different Windows® Compatibility Modes will open.
  7. Click the radio button next to the desired Compatibility Mode and click Next. The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.

    NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.

    By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
  8. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
  9. Verify that the settings are correct.

    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
  10. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. A screen showing the following question will open: "Did the program work correctly?" In addition, the program selected in Step 5 (above) will launch.
  11. Run the program to test the settings.
  12. After testing the settings, minimize (or close) the program to return to the Program Compatibility Wizard.

    NOTE: After the program is minimized (or closed), the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.
  13. If the program functioned properly using the compatibility mode that was selected in Step 7 (above), click Next. The Program Compatibility Data window will open.

    NOTE: If the program did not function correctly, click "No, try different compatibility settings" and complete the Wizard. After completing the wizard, try the program again.
  14. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
  15. Click Finish to close the window.
  16. Launch (if necessary) and use the program.
     
NOTE: If you have questions regarding the Program Compatibility Wizard or Windows® XP (or both), contact Microsoft®, or go to http://www.microsoft.com for additional information.

Lower the Graphics Hardware Acceleration
  1. Close all programs and return to the desktop.
  2. Right-click a blank area on the desktop and left-click Properties from the menu that appears. The Display Properties will open.
  3. Click the Settings tab.
  4. Click the Advanced button.
  5. For Windows® 95/98/Me, click the Performance tab.

    For Windows® XP, click the Troubleshoot tab. A window will open with the display adapter type identified on the title bar.
  6. Click the Graphics button.
  7. Locate the Hardware Acceleration adjustment bar. (It will show the words None and Full at each end.)
  8. Record the current setting.
  9. Using the mouse, move the hardware acceleration needle to the left until the word Basic appears in the sentence immediately under the setting needle.

    NOTE: Do not select the NONE setting which is the setting to the far left.
  10. Click OK.
  11. Click Close.
  12. Click Yes when prompted to restart the computer.
  13. When the system restarts, launch and use the program.
     
NOTE: If the issue continues after completing all steps above, downloading and installing an updated version of the video driver will help to resolve this issue. Contact the system administrator or computer manufacturer for information that describes this procedure.
Issue Exception 10H in Module Crew.exe
Description While running Millie's Math House®, the following error message appears: "CREW caused an exception 10h in module CREW.EXE." An outdated or corrupted printer driver can cause this issue. Deleting the temp files or updating the printer driver or both should resolve the issue. Consult the remainder of this note for additional information.
Solution The procedures below identify the steps required to delete the temp files and to collect printer driver information.
  1. At the desktop, click Start, select Shut Down and click Restart the Computer.
  2. After the computer restarts, click Start, select Programs and click Windows® Explorer.
  3. In the Explorer window that opens, double-click the C letter drive, double-click the Windows® directory and double-click the Temp directory to open it. (The words Exploring-Temp should appear at the top of the window.)
  4. Click the first file listed in the Temp directory, click Edit in the menu bar and click Select All. (All files in the C:\Windows\Temp\ directory will be highlighted.)
  5. Press the DELETE key on the keyboard.
  6. Click Yes when prompted, "Are you sure that you want to send X number of items to the Recycle Bin?" (The letter X represents the actual number of items in the Temp directory.) If a message appears indicating that a particular file cannot be deleted and that access is denied, click OK to continue.
  7. Press the DELETE key on the keyboard and delete as many files as possible until no more can be deleted. (The number of files in the C:\Windows\Temp\ directory should be significantly reduced.)
  8. Close all windows and return to the desktop.
  9. Click Start, select Settings and click Printers. The Printers dialog window will open.
  10. In the Printers dialog window, click once on the printer icon that represents the printer in use. (The icon should become highlighted.)
  11. Click File in the menu bar, select Properties and click the Details tab. (If a version number is presented regarding the printer driver, record this number.)

    NOTE: If no version number is presented, it is recommended to update the printer driver to be sure that the most current driver is installed.

  12. If a version number is found, compare the listed version number to the newest available driver for that model printer. (Driver update information can be found at the printer manufacturer's Web site.)
  13. If the listed version number is lower than the newest driver, contact the printer manufacturer for instructions on updating the driver.

    NOTE: It is recommended that the original printer driver be uninstalled before installing the updated driver obtained from the manufacturer.

  14. If the listed version is equal to the newest driver, install a suitable emulation driver. For help identifying and installing a suitable emulation, contact the printer manufacturer.
  15. Launch and use the program.
     
NOTE: For some printer models, it may be necessary to switch back to the original printer when using a desired application in order to gain full functionality of the printer.
Issue Prints Incorrectly or Not at All
Description When attempting to print using Millie's Math House®, the program prints incorrectly or not at all. An update is available for download that addresses this printing issue. Consult the remainder of this technical note for the update and download instructions.
Solution Follow the procedure below to download and install the Millie's Math House® update.

NOTE: Before downloading this update, obtaining the latest printer driver from the printer manufacturer is recommended. Installing the updated printer driver can help resolve printing issues. Contact the printer or computer manufacturer for information that describes updating the printer driver.
  1. Scroll down to the Associated Downloads section of this technical note.
  2. Click the Mmhwg.exe file to begin the download process. The Extended-Download Description window will appear.
  3. Read the description and click Continue. The End User License Agreement will appear.
  4. Read the Agreement. Click Yes, if all terms and Conditions of the License Agreement are agreed to. The Download and Usage Instructions will appear.
  5. Read the instructions. (It is also possible to print them for further reference.)
  6. Click the Download button (bottom of the Download and Usage Instructions page) to initiate the download process.

    NOTE: If a File Download (Microsoft® Internet Explorer) or Downloading Mmhwg.exe (Netscape®) dialog appears, select the option Save this file to Disk and click OK.

  7. When the Save As (Microsoft® Internet Explorer) or Enter Name of File to Save to… (Netscape®) window appears, select the desired Save In location. (Typically, the Windows® Desktop allows for easy access to the file. However, the file can be sent to an alternative location.)
  8. Click Save to download the file.
  9. When the download is complete, shut down any programs that are currently running.
  10. Locate and double-click the Mmhwg.exe file (in the location selected in Step 7) that was downloaded.
  11. Click the Setup button that appears.
  12. Follow the onscreen instructions to install the download.
  13. After installing the update, restart the computer.
  14. After the computer restarts, launch Millie's Math House®. The printing issue should be resolved.
Issue Sound Choppy or No Sound
Description While running Millie's Math House®, the sound is choppy or does not play at all. Deactivated sound within the program, muted sound within Windows® or a sound hardware acceleration setting can cause this issue. The procedures that follow describe troubleshooting these areas.
Solution Complete the steps below as needed.

Adjust the Sound Level within Millie's Math House®
  1. Start Millie's Math House®.
  2. Press and hold the CTRL and ALT keys on the keyboard and press the A key once. The Adult Section window will appear.

    NOTE: The Adult Section will not open if the program is in the middle of a command, such as asking for a name or asking to save a file. Complete any commands and try again.

  3. Drag the Sound Volume slider bar to adjust the volume level for the program.
  4. Exit the Adult Options and try the program again.
     
Check for Muted Sound in Windows®

NOTE: If a yellow speaker icon appears in the lower right corner of the screen near the clock, skip to Step 7.
 
  1. Double-click the My Computer icon.
  2. Double-click the Control Panel.
  3. Double-click MultiMedia.
  4. Click the Audio tab and click once to place a check in the white box beside Show volume control on the taskbar.
  5. Click Apply and click OK.
  6. Close the window by clicking the X in the upper-right corner.
  7. Double-click the yellow speaker icon by the clock. This will open the sound controls.
  8. Check to see if Master Out, Wav Balance or CD Balance are muted or if the volume level is all the way to the bottom.
  9. Remove the mute check marks (if applicable) and adjust the volume as desired.
  10. Close this window by clicking the X in the upper-right corner.
  11. Launch and try the program again.
     
Decrease the Sound Hardware Acceleration
 
  1. Click Start.
  2. Click Settings.
  3. Click the Control Panel.
  4. Double-click the Multimedia icon. The Multimedia Properties window will appear.
  5. Click the box next to Use Preferred Devices Only so that a check mark appears.
  6. Click the Advanced Properties button (located in the Playback area).
  7. Click the Performance tab.
  8. Position the mouse pointer over the Hardware Acceleration slider bar.
  9. Press and hold the left mouse button over the Hardware Acceleration slider bar and move the slider one notch to the left.
  10. Click OK.
  11. Click OK again to close the Multimedia Properties window.
  12. Close the Control Panel.
  13. Try the program again.
     
NOTE: If the issue continues after completing all steps above, downloading and installing an updated version of the sound driver will help resolve this issue. Contact the system administrator or computer manufacturer for more information on this procedure.
Issue Computer Locks Up While Using Program
Description When attempting to run an Edmark® program on your system, the computer locks up and must be restarted. An incompatibility with the WaveSynth component of the Creative Labs AWE32 sound card can cause this issue. Disabling the WaveSynth component should allow the program to function properly. The procedure below describes the process.
Solution To disable WaveSynth in the Creative Labs AWE32, follow the steps listed below.

NOTE: The WaveSynth component must be re-enable to run programs that are enhanced by the component.

  1. Double-click the My Computer icon.
  2. Double-click the Control Panel icon.
  3. Double-click the System icon and click the Device Manager tab.
  4. Click the plus [+] sign next to Sound, Video and Game Controllers. Listed here are the several different sound devices installed on the computer.
  5. Double-click the Creative WaveSynth or WaveSynthG device. The properties of the selected device will display.
  6. Place a check in the box next to Disable this device and click OK.
  7. Restart the computer to complete the process.
  8. After the computer restarts, launch and use the program. The issue should be resolved.
     
NOTE: Remember to enable the WaveSynth component after using the Edmark® program to run other programs that are enhanced by the component.
Issue Deleting Names from the Login Screen
Description After using the program, you want to delete names from the login screen. Deleting the user's folder and editing an .INI file created by the program will delete names from the login screen. The following tutorial describes this process.
Solution Complete the procedure below to delete a name.

Remove a Name from the Login Screen
  1. Close any open windows or programs and return to the desktop.
  2. Navigate to the location where this product is installed. To navigate to the default location, complete these steps:
  1. Double-click the My Computer icon.
  2. Double-click the C:\ drive.
  3. Double-click the Program Files folder.
  4. Double-click the Edmark folder.
  5. Double-click the folder that shows a name that is similar to or the same as the program you are using. The folder will open.
  1. This folder contains one file with an .INI extension. Double-click on this .INI file. The file will open in Notepad.
  2. Locate the line for the student to be deleted.

    NOTE: The line will appear similar to Student=kids\Kid001 (where the word Student represents an actual user name).

  3. Write down the number at the end of the line.
  4. Delete the line for the student that is to be removed.
  5. Click File and choose Exit (or Close, depending on which program title you have).
  6. Click Yes when prompted to save the changes. The program folder will reappear.
  7. Double-click the Kids folder.
  8. Right-click the folder matching the number written down in Step 5 (above) and choose Delete from the menu that appears. If prompted to move the folder to the Recycle Bin, click Yes.
  9. Close any open windows and return to the desktop.
  10. Launch the program. The student should no longer be on the list.
Issue Mouse Pointer Enlarged and Moving
Description After launching Millie's Math House®, an enlarged mouse pointer moves from point to point by itself. This issue occurs when Single-Switch Input is activated. (The Single-Switch Input feature allows access to the program by individuals with limited motor skills.) This option can be turned on or off in the Adult Options area of the program. Consult the remainder of this note for instructions that describe how to turn the Single Switch Input option off.
Solution To turn Scanning or Single-Switch Input on or off, follow these steps:

1.       Launch the program.

2.       Open the Adult Options section in the following manner:

·         Macintosh®: Press and hold the Command (Apple) and Option keys and press the A key.

·         Windows®: Press and hold the CTRL and ALT keys and press the A key.

3.       Release all keys. The Adult Options window will appear.

4.       Select the Off button next to Single-Switch Input to turn the option off.

5.       Press OK to accept the changes and return to the program.

6.       Continue to use the program.
Issue Printing Troubleshooting (Macintosh®)
Description When attempting to print using an Edmark® program, the print output is unsatisfactory. Most printing issues that occur with Edmark® programs can be solved by either turning off Background Printing or by changing certain print option configuration settings within the program. This document explains how to correct either situation.
Solution Complete the steps below as needed to help resolve the printing issue.

Turn Off Background Printing

NOTE: Background Printing is an option to allow continued use of the computer while the printer finishes printing a document. Turning Background Printing off will disable this option, and the computer will be busy until the printer finishes.
 
  1. At the Desktop, click the Apple menu in the upper-left corner of the menu bar and select Chooser.
  2. Move the mouse pointer over the printer icon in the left pane of the Chooser and click once to select it.
  3. Turn Background Printing off by clicking the Off radio button in the right pane of the Chooser.
Change Print Options within an Edmark® Program
  1. Start the Edmark® program.
  2. Press and hold the Command (Apple) and Option keys to enter the Adult Options Section.
  3. With the two keys pressed, press and release the A key. The Adult Options window will open.
  4. Release all keys.
  5. Adjust the print options (color, gray scale or outline) as needed.
  6. Try to print again.
Issue Installing Millie's Math House® in Windows® XP
Description The following technical note describes how to install Millie's Math House® in Windows® XP.
Solution Installing in Windows® XP

NOTE: Users must have Administrator Privileges to Windows® XP when installing or running Millie's Math House®.
 
  1. After logging in to Windows®, insert the Millie's Math House® install CD into the CD-ROM drive.

    NOTE: If the installation does not begin, complete these steps to continue:
  1. Click Start on the Windows® taskbar.
  2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
  3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
  4. Click the Add New Programs icon located on the left side of the window.
  5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
  6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
  7. Click Finish to begin the installation.

    8. NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.
  1.  
         
           
             
              Follow the onscreen instructions to install the program
            NOTE: If you encounter problems and are unable to successfully install the program, continue with Installing Programs Using the Program Compatibility Wizard listed below.

            Installing Millie's Math House® Using the Program Compatibility Wizard

            Most programs designed for an earlier version of the Windows® operating system will install and run properly on Windows® XP. In some instances, however, when attempting to install such a program, various issues can occur. The information and procedure presented in this section will help you to install a program (designed for earlier versions of Windows®) by using the Program Compatibility Wizard.

            NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.
             
            1. Uninstall the program using the Add or Remove Programs Control Panel (Steps a-c under Installing in Windows® XP).
            2. After removing the program, or if the program does not show in the Add or Remove Programs Control Panel, continue with the next step.
            3. Verify the Minimum System Requirements of the program that is to be installed. (This information will be needed as the procedure below is completed.)
            4. Close programs and return to the desktop.
            5. Insert the program (or installation) CD into the CD-ROM drive.

              NOTE: If a program installation screen appears prompting you to install the program, click the selection (i.e., No, Cancel or Exit the Installation, etc.) that will cancel the installation, and return to the desktop.
               
            6. Click Start on the Windows® taskbar.
            7. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
            8. Click Next.
            9. Click the "I want to use the program in the CD-ROM drive" radio button.
            10. Click Next. A window presenting the different Windows® Compatibility Modes will open.
            11. Click the radio button next to the desired Compatibility Mode and click Next. (Consult the Minimum System Requirements of the program that is to be installed [Step 1] for system information.) The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.

              NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.

              By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
               
            12. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
            13. Verify that the settings are correct.

              NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
               
            14. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. The program installation will begin.
            15. Follow the prompts to install the program.
            16. After the installation is complete, close the program to return to the Program Compatibility Wizard.

              NOTE: After the program is closed, the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.
               
            17. If the program functioned properly using the compatibility mode that was selected in Step 11 (above), click Next-the Program Compatibility Data window will open-and continue with Step 18.

              NOTE: If the program did not function correctly, uninstall the program (using the Add or Remove Programs Control Panel: Step 1) and repeat the above procedure, choosing different compatibility settings.
               
            18. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
            19. Click Finish to close the window.
            20. Launch and use the program.
            For questions regarding the Program Compatibility Wizard or Windows® XP (or both), contact Microsoft® or go to http://www.microsoft.com for additional information.
Issue Running Millie's Math House® in Windows® XP
Description Windows® XP includes a Compatibility Wizard designed to allow programs that were written for previous versions of Windows® to run on Windows® XP. The remainder of this technical note describes using the Program Compatibility Wizard.
Solution The Program Compatibility Wizard prompts you to test the program in different modes (environments) and with various settings. For example, if the program was originally designed to run on Windows® 95, set the compatibility mode to Windows® 95 and try running the program again. If successful, the program will start in that mode each time. The wizard also allows the use of different settings, such as switching the display to 256 colors and the screen resolution to 640 x 480 pixels.

The Program Compatibility Wizard provides step-by-step instruction for use. To run the Program Compatibility Wizard, complete the steps below.

NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.
 
  1. Close programs, return to the desktop, and click Start on the Windows® taskbar.
  2. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
  3. Click Next.
  4. Click the "I want to choose from a list of programs" radio button. A list of programs will appear.
  5. Select the program that is to run in a Compatibility Mode.
  6. Click Next. A window presenting the different Windows® Compatibility Modes will open.
  7. Click the radio button next to the desired Compatibility Mode and click Next. The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.

    NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.

    By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
     
  8. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
  9. Verify that the settings are correct.

    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
     
  10. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. A screen showing the following question will open: "Did the program work correctly?" In addition, the program selected in Step 5 (above) will launch.
  11. Run the program to test the settings.
  12. After testing the settings, minimize (or close) the program to return to the Program Compatibility Wizard.

    NOTE: After the program is minimized (or closed), the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.
     
  13. If the program functioned properly using the compatibility mode that was selected in Step 7 (above), click Next. The Program Compatibility Data window will open.

    NOTE: If the program did not function correctly, click "No, try different compatibility settings" and complete the Wizard. After completing the wizard, try the program again.
     
  14. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
  15. Click Finish to close the window.
  16. Launch (if necessary) and use the program.
NOTE: If you have questions regarding the Program Compatibility Wizard or Windows® XP (or both), contact Microsoft®, or go to http://www.microsoft.com for additional information.
Issue MIDI Driver Is in Use on Windows® XP
Description When launching Millie's Math House® on a Windows® XP computer, a message appears indicating that a MIDI driver is in use. Checking and changing (if needed) the multimedia settings should help to resolve the issue.
Solution Complete the following procedure to verify multimedia settings and to change these if needed:
  1. Close all programs and return to the desktop.
  2. Click Start and select Control Panel.
  3. In the Control Panel window, double-click Sounds, Speech, and Audio Devices.
  4. Double-click Sounds and Audio Devices.
  5. Click the Audio tab.
  6. Click the down arrow next to MIDI Music Playback and change the Single Instrument selection to MPU-401 (or one most similar to this).
  7. Click Apply and click OK.
  8. Close all open windows and run the program.
Issue Cannot Find Printer
Description When printing from Millie’s Math House®, the message ‘Cannot Find Printer’ appears. This issue occurs when the printer is attached to a USB port and that port is not recognized by the program. Downloading and installing a print driver to emulate a LPT connection and setting that printer as the default printer will help resolve this issue. (LPT is the usual designation for a parallel port.) Consult the remainder of this technical note for additional information.
Solution Downloading and Installing an Emulation Driver

Contact the printer manufacturer to obtain an emulation driver. Most drivers are available and can be downloaded from the printer manufacturer's website. After downloading the updated driver, continue with the procedure that follows.

Setting the Updated Printer as the Default Printer

To set the updated printer as the default printer, follow the steps below for the operating system in use.

Windows® 98/ME
  1. Double-click My Computer.
  2. Double-click Printers.
  3. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
  4. Launch and use the program.
Windows® 2000
  1. Double-click My Computer.
  2. Double-click Control Panel.
  3. Double-click Printers.
  4. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
  5. Launch and use the program.
Windows® XP
  1. Click Start and choose Printers and Faxes.
  2. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
  3. Launch and use the program.
Downloads
Millies Math House® V 2.0 Update (File Size 92 KB)
This update addresses some issues when printing from Millies Math House®.
 Mmhwg.exe
System Requirements
Mac
Platform: OS 7.01–9.2, OS X Classic mode
CPU: 68030, 68040, Power PC® or better
Hard Disk: 2MB
RAM: 4 MB RAM (8 MB highly recommended)
CD-ROM: 2X
Monitor: 13" or larger monitor, 640x480, 256 or more colors
Sound Card: yes
Optional: Printer, Edmark TouchWindow®
Other: Mouse, Speakers
Win
Platform: Win 95/98, Me, 2000, XP
CPU: 486/33 MHz or faster
Hard Disk: 2MB
RAM: 4 MB RAM (8 MB highly recommended)
CD-ROM: 2X
Monitor: SVGA monitor, 640x480, 256 or more colors
Sound Card: Windows-compatible sound card & speakers
Optional: Printer, Edmark TouchWindow®
Other: Mouse

 



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Last modified:03/27/2008