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Mosby's Medical Encyclopedia
FAQs - Downloads - System Requirements
 		 Mosby's Medical Encyclopedia
 
 
 

From the World's Leading Medical Authority

For more than 75 years, doctors, nurses, medical students, and other health care professionals have depended on Mosby, the world’s foremost health care publisher, for reliable medical information. Now the world’s leading medical resource is tailored to your needs—with easy-to-understand language and vivid multimedia. Whatever medical questions you have...Mosby’s Medical Encyclopedia™ gives you the answers you need. Quickly. Clearly. And easily.

 
 
FAQs
bullet General Protection Fault in Module BIDS50f.DLL
bulletFonts View as Symbols
bullet Program Freezes on Opening Screen
bullet Program Freezes at Registration Message
bullet Program Freezes after Clicking a Button
bullet Configuring Online Feature for AOL® and Internet Explorer®
bullet Configuring Online Feature for Netscape Navigator®
bulletMMsystem Error Occurs
bullet Where Is the Nutritional Information?
bullet Where is the Pediatrics Appendix?

 
 
Issue General Protection Fault in Module BIDS50f.DLL
Description  
Solution While running Mosby's® Medical Encyclopedia™ 2.0, a message appears stating that a general protection fault in module BIDS50F.DLL has occurred. An incorrect year setting in the computer causes this issue. Verifying that the correct year is chosen will help to resolve the issue. Follow the instructions below to resolve the issue.

Windows® 95/98
 
  1. Close programs and all windows and return to the desktop.
     
  2. Double-click on the Clock at the lower-right corner of the screen.
     
  3. Under Date and Time, change the year to the current year.
     
  4. Click Apply and then select OK. Mosby's® Medical Encyclopedia™ 2.0 should now run properly.
 
Issue Fonts View as Symbols
Description  
Solution While running Mosby's® Medical Encyclopedia® 2.0, the font characters appear as symbols. This issue is known to occur on IBM Aptiva systems or it may occur where Lotus® Smartsuite has been installed. In each of these situations, a Monotype Sorts font is installed that interferes with one of the six standard Windows® fonts. Resolve the issue by deleting the Monotype Sorts font. (Deleting this font should not cause any additional issues as it is not actively used by any program.) A second way that the issue might be resolved is to edit the Fonts Substitution section of the WIN.INI file. Follow the instructions below as listed in order.

Delete the Monotype Sorts Font
 
  1. Close programs and all windows and return to the desktop.
     
  2. Click Start, select Settings and then click Control Panel.
     
  3. Double-click the Fonts icon. The fonts will appear in alphabetical order.
     
  4. Locate and then click the Monotype Sorts font so that it becomes highlighted.
     
  5. Press the DELETE key on the keyboard. (Click "Yes" to send it to the Recycle Bin.)
Edit the Fonts Substitutes Section of the WIN.INI File

NOTE: Your font substitutes table may be missing one of the six standard Windows® fonts.
 
  1. Click Start and then select Run.
     
  2. Type WIN.INI in the Open: field and then press ENTER. (The WIN.INI file will open.)
     
  3. Scroll through the file until you locate the [FontSubstitutes] section. The following four lines must appear under the [FontSubstitutes] entry:

 
Helv=MS Sans Serif
Tms Rmn=MS Serif
Times=Times New Roman
Helvetica=Arial
  1. Correct any missing or varying lines from above.
     
  2. Select File and then choose Save.
     
  3. Select File then choose Exit.
     
  4. Restart Windows®. The issue should now be resolved.
NOTE: If the issue is not resolved, recheck your edits to verify that they appear exactly as above. If your WIN.INI FontSubstitutes table is correct, or if the problem persists after correcting the FontSubstitutes section, then either a Windows® system font is damaged or missing, or one of the non-system fonts is causing a conflict. First, verify that all the fonts on the right side of the FontSubstitutes table (after the "=") are present in the System Fonts folder. Also, any fonts on the left side of the table (before the "=") should be removed from the System Fonts folder (namely Helv, Helvetica, or Times). Contact your computer manufacturer for additional information and assistance.
 
Issue Program Freezes on Opening Screen
Description  
Solution When attempting to launch the program, Mosby's® Medical Encyclopedia™ 2.0 freezes at the opening screen. (No error message is presented.) A conflict within the program causes this issue. Disabling the opening (or splash) screen by editing the CNM.INI file should allow the program to launch properly. Complete the following procedure to edit the CNM.INI file.
  1. Close all windows and return to the desktop.
     
  2. Click Start and select Run.
     
  3. Type "C:\Program Files\Medical Library\MME\cnm.ini" in the Open: field. (Include the quotation marks in the entry.)
     
  4. Click OK or press ENTER on the keyboard. The CNM.INI file should now open in the Notepad program.
     
  5. Locate the line below. It will appear a few lines under [view].

    SplashFile=.\splash.spl

     
  6. Click to the left of this line (before the word Splash) and insert a semicolon (;). An example of the new line follows.

    ;SplashFile=.\splash.spl

     
  7. Click the X at the top-right portion of the window to close the Notepad window.
     
  8. Click Yes to save the changes.
     
  9. Try the program again. It should launch properly.
NOTE: The above procedure will disable the splash (or opening) screen to prevent future conflicts when starting the program.  
 
Issue Program Freezes at Registration Message
Description  
Solution When attempting to launch the program, Mosby's® Medical Encyclopedia™ 2.0 freezes during the registration process. This issue occurs when the program attempts to access the modem when the modem is attached to a COM port other than COM 2. Editing the CNM.INI file should allow the program to launch properly. (This procedure will disable the registration portion of the program.) Complete the following procedure to edit the CNM.INI file.
 
  1. Close all windows and return to the desktop.
     
  2. Click Start and select Run.
     
  3. Type "C:\Program Files\Medical Library\MME\cnm.ini" in the Open: field. (Include the quotation marks in the entry.)
     
  4. Click OK or press ENTER on the keyboard. The CNM.INI file should now open in the Notepad program.
     
  5. Locate the line below. It will appear under the [Registration] section.

    Disable=0

     
  6. Click at the end of this line (after the 0) and press the BACKSPACE key once. (The 0 will be removed.)
     
  7. Type the number 1. An example of the new line follows.

    Disable=1

     
  8. Click the X at the top-right portion of the window to close the Notepad window.
     
  9. Click Yes to save the changes.
     
  10. Try the program again. It should launch properly.
 
Issue Program Freezes after Clicking a Button
Description  
Solution While using Mosby's® Medical Encyclopedia™ 2.0, the program freezes after clicking a button. An outdated or corrupted sound card driver typically causes this issue. Updating this driver should resolve the issue. Disabling the button sounds by editing the CNM.INI file should allow you to use the program until the sound card driver has been updated. Complete the following procedure to edit the PREFS.INI file.
 
  1. Close all windows and return to the desktop.
     
  2. Click Start and select Run.
     
  3. Type "C:\Program Files\Medical Library\MME\cnm.ini" in the Open: field. (Include the quotation marks in the entry.)
     
  4. Click OK or press ENTER on the keyboard. The CNM.INI file should now open in the Notepad program.
     
  5. Locate the line below. It will appear under the [Prefs] section.

    Buttonsound=1

     
  6. Click at the end of this line (after the number 1) and press the BACKSPACE key once. (The number 1 will disappear.)
     
  7. Type the number zero (0). An example of the new line follows.

    Buttonsound=0

     
  8. Click the X at the top right portion of the window to close the Notepad window.
     
  9. Click Yes to save the changes.
     
  10. Try the program again. It should function properly.
NOTE: The above procedure will disable the button sounds while using the game. Contact the computer or sound card manufacturer for additional information regarding updating the sound card driver. Reverse the above procedure after the sound card driver has been updated.
 
Issue Configuring Online Feature for AOL® and Internet Explorer®
Description  
Solution AOL® may use Internet Explorer® or Netscape Navigator® depending on the version of AOL®. You must log on to AOL® before trying to use the Internet link in Mosby's® Medical Encyclopedia™ 2.0. For convenience, Mosby's® Medical Encyclopedia™ 2.0 will automatically configure itself to launch your browser when needed. Complete the following to configure the Online feature of Mosby's® Medical Encyclopedia™ 2.0.
  1. Launch the program and click the Online path button.
     
  2. When the Online welcome screen opens, click Change Settings.
     
  3. From the Online Change Settings window, choose an online application from those listed. If the service you want does not appear in the list, choose Other.
     
  4. Verify that the path displayed in the Path field identifies the appropriate .EXE file for your online software.

    For example, the default location for Netscape® is either C:\Program Files\Netscape\Navigator\Program\netscape.exe or C:\Program Files\Netscape\Communicator\Program\netscape.exe.

    NOTE: If necessary, use the Browse button or type the correct path in the Path field. If you chose Other from the list, enter the name of your online service in the Title Text text box.

     
  5. When the settings are correct, click OK.
     
  6. Use the program.
 
Issue Configuring Online Feature for Netscape Navigator®
Description  
Solution AOL® may use Internet Explorer® or Netscape Navigator® depending on the version of AOL®. You must log on to AOL® before trying to use the Internet link in Mosby's Medical Encyclopedia™ 2.0. For convenience, Mosby's Medical Encyclopedia™ 2.0 will automatically configure itself to launch your browser when needed. Complete the following to configure the Online feature of Mosby's Medical Encyclopedia™ 2.0.
  1. Launch the program and click the Online path button.
     
  2. When the Online welcome screen opens, click Change Settings.
     
  3. From the Online Change Settings window, choose an online application from those listed. If the service you want does not appear in the list, choose Other.
     
  4. Verify that the path displayed in the Path field identifies the appropriate .EXE file for your online software.

    For example, the default location for Netscape® is either C:\Program Files\Netscape\Navigator\Program\netscape.exe or C:\Program Files\Netscape\Communicator\Program\netscape.exe.

    NOTE: If necessary, use the Browse button or type the correct path in the Path field. If you chose Other from the list, enter the name of your online service in the Title Text text box.

     
  5. When the settings are correct, click OK.
     
  6. Use the program.
 
Issue MMsystem Error Occurs
Description  
Solution When starting Mosby's® Medical Encyclopedia™ 2.0, a message indicating that an MMsystem error has occurred is received. This message is typically generated when Video for Windows® has not been installed. Installing Video for Windows® should resolve the issue. Complete the following procedure to install Video for Windows® using the Windows® CD.
  1. Close programs and return to the desktop.
     
  2. Insert CD 1 into the CD-ROM drive.
     
  3. Click Start and select Run.
     
  4. Type D:\vfw11e\setup.exe in the Open: text box (where D represents the letter of the CD-ROM drive being used). If the letter of your CD-ROM drive is different, replace the D with that letter.
     
  5. Follow the on-screen instructions to install Video for Windows®.
     
  6. When the installation is complete, click Restart Windows®.
     
  7. Start the program. The issue should be resolved.
 
Issue Where Is the Nutritional Information?
Description  
Solution The back of the box states that Mosby's® Medical Encyclopedia™ 2.0 provides nutritional information, but you are unable to find it. Completing a specific search while using the program will allow you to access the desired information. Complete the following steps to locate the nutritional information.
 
  1. Launch Mosby's® Medical Encyclopedia™ 2.0.
     
  2. Click Search.
     
  3. Type the word nutrition in the search field.
     
  4. Click Search. Nutritional information will be presented.
 
Issue Where is the Pediatrics Appendix?
Description  
Solution Child development tables and a pregnancy guide are mentioned on the back of the Mosby's® Medical Encyclopedia™ 2.0 box, but you are unable to locate these items in the program. Completing a specific search while using the program will allow you to locate the desired items. Complete the following steps.

Child Development Tables
 
bulletChild development tables are in Resource Lists under "The Washington guide to promoting development in the young child."
Pregnancy Information
 
  1. Launch Mosby's® Medical Encyclopedia™ 2.0.
     
  2. Click Search.
     
  3. Type the word pregnancy in the search field.
     
  4. Click Search. Pregnancy information will be presented.
 
 
Downloads
 
 
System Requirements
 
 
Win
Platform:   Windows® 3.1, 95/98, Me, 2000, XP
CPU: 486DX2/66 MHz or faster
Hard Disk: 70 KB free hard disk space
RAM: 8 MB RAM (16 MB highly recommended)
CD-ROM: 2X CD-ROM drive
Monitor: SVGA monitor, 256 colors (16-bit color recommended)
Sound Card: Windows-compatible sound card & speakers
Optional: Printer
Internet access (required for online features only, Optional)
Other: Mouse, Speakers

 



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Last modified:03/27/2008