Welcome to support.selectsoft.com
MovieShop Select version 6
FAQs - Downloads - System Requirements
 
MovieShop Select version 6
 
 
 

Easy & Fun Video Editing

Edit!

bullet Capture analog and digital footage
bullet Add music, transitions, and titles

Enjoy!

bullet Share on CD or videotape
bullet Post movies to the web or share via email

It's Easy!

bullet Stay on track with comprehensive tutorials
bullet Make quick changes with drag and drop ease

Editing as easy as 1-2-3!

 

 
FAQs
bullet MovieShop™ Installation Steps Explained
bullet Installing MovieShop™ Deluxe
bulletMultimedia Glossary
bulletSupported File Types
bulletSaving Completed Movies
bullet Adding Media to the Media Library
bullet Video or Audio Playback Skips or Stalls
bullet List of Tested and Compatible Hardware Devices
bulletSupport for NeoDVD™
bullet MovieShop Is Designed to Run at a Screen Resolution...
bullet MovieShop™ Cannot Identify This Media
bullet MovieShop™ 6 Version Comparison Chart
bulletCutting a Video Clip
bullet Errors Occur Playing Movies with Sound

 
Issue MovieShop™ Installation Steps Explained
Description  
Solution If you have ever questioned how to complete a particular step during an installation, the following information will help when installing MovieShop™ Deluxe. This summary will help you make choices when installing MovieShop™.

INTRODUCTION

During installation, system and program files are copied from the CD of the program to the hard drive of the computer. Most installation procedures consist of a series of windows that present different options. The option selected for you is called the default option. If you are unsure what to select, using the default option is recommended.

All installations include similar steps; however, because these steps can vary from program to program, it is important to read each prompt or message carefully.

GETTING STARTED

The MovieShop™ installation typically begins when the CD is inserted into the proper drive. After the drive starts up, a program title screen may appear displaying different options. After choosing the Install option, a progress bar appears showing an increase from 0% to 100%. During this progress, temporary files required for the installation are copied from the CD to a TEMP folder on the hard drive.

It is important to note that this is not the installation of the program itself.

INTRODUCTORY WINDOW

The first window that requires any user interaction is the Broderbund MovieShop Installer window. Here you are welcomed to the installation. If no programs are running, read the welcome information and proceed with the installation. If programs are running, click Cancel, to stop the installation. Close the programs and begin the installation again.

 
A note about closing programs…

Consider this: You start your computer to install a program. Except for turning the computer on, nothing else happened. Right? Maybe.

By starting your computer, you set into motion an entire series of program launches. Virus-protection programs, media applications, and applications that enhance other applications are just a few of the "programs" that launch when the computer starts. These programs, called background programs because they run unnoticed in the background of your system, can cause conflicts during the installation.

Closing programs that you launch and those that launch on their own will help to prevent conflicts during installation. It is recommended that you temporarily close background programs before beginning a program installation. The procedures for closing background programs and completing a "clean" installation are listed by operating system in this General Computer Advice section.

Consult the computer manufacturer before closing background programs to identify the programs that must remain running.


BEYOND THE INTRODUCTORY WINDOW

The installer—the small program responsible for initiating and completing the installation—will present a progression of windows with Next or Continue buttons. Clicking these buttons allows you to advance to the next step. In many cases, a Back button is also available if you want to change an option or review a previous screen. Clicking Cancel or Quit will most likely exit and cancel the installation process.

After clicking Next or Continue to advance, the license agreement for the program is likely to appear. This agreement describes the license and terms under which the software can be legally used. After reviewing the agreement, the option to click Yes or Continue is offered. You may also need to mark an option such as "I agree" or "I accept" to continue. If you do not agree to the terms outlined in the agreement and want to stop the installation, click No or Cancel.

DESTINATION FOLDER AND DIRECTORY

As the installation continues, a window describing where the files of the program are to be copied to will appear. A Destination Folder or Destination Directory with a default option is typically displayed. In general, there is no need to change options in this window.

As you continue the installation, the option to create a shortcut on the desktop is offered. By default, this box is checked. If you do not want a shortcut for MovieShop™ saved to the desktop, uncheck the Create a shortcut check box.

As you advance through the installation, a window identifying a destination folder for the program icons or shortcuts will appear. It is recommended to allow the default (Broderbund MovieShop Installer) to remain selected. Clicking Next or Continue will advance you to the next window.

At this point, a screen confirming the selected options, or additional options specific to the program you are installing may appear. Read all text shown in these windows. If choices are presented, the default option is usually all that is needed. As always, the Back button will allow you to return to a previous window and change an option.

COPY TIME AND OTHER CHOICES

After all options have been selected, the installer will begin the process of copying files. A progress bar will display the progress of the installer as the files are copied.

Prompts to install other separate components needed by the program such as QuickTime® (version 5.0.2) and DirectX® (version 8.1), or Adobe® Acrobat® may appear. It is recommended that you select the options to allow the components to install. The installation of these additional components will automatically begin Setup.

Canceling the installation of one or more of these components can cause the program to function improperly, or can result in an incomplete installation of the program. During this stage, following the prompts is recommended.

INSTALLATION COMPLETE. FINALLY!

Finally, an information window appears explaining that the installation is complete. This window includes an option that allows you to review a Readme file for the installed program. It is good practice to read the Readme file before using the program. Restarting the computer (if prompted) will allow to update files and apply any changes resulting from the installation.

After the computer has restarted, the program is ready to use.
 
 
Issue Installing MovieShop™ Deluxe
Description  
Solution To prevent possible conflicts during an installation, closing all programs (including background programs) before installing any software is recommended. The directions below will step you through a "clean" installation of MovieShop™ Deluxe.

Installing MovieShop™ Deluxe: Windows® 98/Me

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. A System Configuration window will open.
5. Click the General tab.
6. Record the Startup selection that is shown so that it can be referred to after the installation.
7. Click Selective Startup.

NOTE: If the Load Startup Group Item is grayed-out, the Startup Group has been customized at some point. Click the Startup tab at the top and record the startup items that are checked so this customized configuration can be restored after the installation.

8. Remove the checkmark next to the items that follow. (This will temporarily prevent all startup applications from loading when Windows® is restarted.)

* Load startup group items
* Process Autoexec.bat file (Windows® 98)
* Process Config.sys file (Windows® 98)
* Load Static VxDs (Windows® Me)
* Load environment variables (Windows® Me)

9. Click Apply.
10. Click OK.
11. Click Yes when prompted to restart the computer.
12. When the computer has restarted and the Windows® Desktop returns, insert the MovieShop™ Deluxe CD into the CD-ROM drive.
13. Click Install and follow the onscreen instructions to install MovieShop™ Deluxe.

NOTE: If you have ever questioned how to complete a particular step during an installation, an explanation of the MovieShop™ Deluxe installation steps is available. Click or search for Technical Note ID: 31065 at http://support.broderbund.com for the MovieShop™ Installation Steps Explained technical note.

14. Once the installation is complete, follow the steps below to restore the system to its original configuration.

Restoring the Original System Configuration: Windows® 98/Me

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. The System Configuration Utility window will open.
5. Refer to the list of items recorded previously, and check the box next to each item on the list for the General tab or Startup tab or both.
6. Click Apply.
7. Click OK.
8. Click Yes when prompted to restart the computer.
9. Launch and use MovieShop™ Deluxe.

Installing MovieShop™ Deluxe: Windows® XP

NOTE: The following procedure will temporarily disable background programs and restart the computer in the cleanest possible configuration. Installing software using this configuration will minimize conflicts.

When installing MovieShop™ Deluxe on Windows® XP, the user must be logged into Windows® with Administrator rights.

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. A System Configuration window will open.
5. Click the Startup tab.
6. Record the Startup items that are checked so you can return to this customized configuration after the installation.
7. Deselect all items under the Startup tab.
8. Click Apply.
9. Click OK.
10. Click Yes when prompted to restart the computer.
11. When the computer has restarted, log into Windows® as a user with Administrator privileges. If you do not have Administrator privileges, contact the system administrator.
12. After logging into Windows® with administrator privileges, insert the MovieShop™ Deluxe CD into the CD-ROM drive.
13. Click Install and follow the onscreen instructions to install MovieShop™ Deluxe.

NOTE: If you have ever questioned how to complete a particular step during an installation, an explanation of the MovieShop™ Deluxe installation steps is available. Click or search for Technical Note ID: 31065 at http://support.broderbund.com for the MovieShop™ Installation Steps Explained technical note.

14. Once the installation is complete, follow the steps below to restore the system to its original configuration.

Restoring the Original System Configuration: Windows® XP

1. Close all programs and return to the Windows® desktop.
2. Click Start and select Run.
3. Type MSCONFIG in the Open: field.
4. Click OK. The System Configuration Utility window will open.
5. Click the Startup tab.
6. Refer to the list of items recorded previously, and check the box next to each item on the list.
7. Click Apply.
8. Click OK.
9. Click Yes when prompted to restart the computer.
10. Launch and use MovieShop™ Deluxe.

Installing MovieShop™ Deluxe: Windows® 2000

NOTE: When installing MovieShop™ Deluxe on Windows® 2000, the user must be logged into Windows® with Administrator rights.

1. Press and hold the CTRL and ALT keys and tap the DELETE key once. A Windows® 2000 Security window should appear.
2. Release all keys.
3. Click the Task Manager button.
4. In the Windows® Task Manager dialog box, select the Applications tab.
5. Click once on an application in the list to select it. (If no applications are listed, skip to Step 8 and proceed.)
6. Click End Task.
7. Repeat Steps 5 and 6 until all applications are closed.
8. With all applications closed, click File and select Exit Task Manager.
9. Place the MovieShop™ Deluxe CD into the CD-ROM drive.
10. Click Install and follow the onscreen instructions to install MovieShop™ Deluxe.

NOTE: If you have ever questioned how to complete a particular step during an installation, an explanation of the MovieShop™ Deluxe installation steps is available. Click or search for Technical Note ID: 31065 at http://support.broderbund.com for the MovieShop™ Installation Steps Explained technical note.

11. Once the installation is complete, restart Windows®.
12. Launch and use MovieShop™ Deluxe.
 
Issue Multimedia Glossary
Description  
Solution Are you confused after reading the system requirements listed for a specific program? Does the terminology used in the technical notes of MovieShop™ and other programs remind you of learning a new language? This technical note presents a glossary of common multimedia terms to help you better understand digital editing and movie making as you work with MovieShop™.
 

AAC Audio (Advanced Audio Coding) – A new standard in professional audio, offering better quality and more efficient compression than other formats including MP3.

Analog Camcorder – Portable device for recording live-motion video and audio to a magnetic videocassette (VHS, S-VHS, 8mm, Hi-8, etc.).

AVI (Audio Video Interleave ) – AVI is a file format developed by Microsoft® and used by Video For Windows® to compress and store audio and video.

Broadband – A way to transmit data, voice and video at high speed over great distances on a single coaxial or fiber optics cable. The speed of data transmission varies, but has been compared to T1, cable modem, and DSL (digital subscriber line) rates.

Burn – Term used to describe the process of writing data to a CD or DVD.

Capture – Recording to a file.

CD Burner – Another term for CD Recorder. See CD-R Drive and CD-RW Drive.

CD-R (Compact Disc-Recordable) – A CD that can be recorded. A disc identified as a CD-R can be written (or recorded) only once. It is possible, however, to record to a CD-R at different times to the unrecorded portion of the disc. (This type of recording depends on the software used during the recording process and how the initial recording of the CD-R was completed.) A CD-R drive or CD-RW drive is required to burn CD-R's. Some DVD drives also have this capability.

CD-R Drive (CD-Recordable Drive) – A device capable of recording audio, video, text and other information to a CD-R (Compact Disc-Recordable). A CD-R drive can read CD-ROM's and can write to discs identified as CD-R's. A CD-R drive cannot write to discs identified as CD-RW's. There are several types of CD-R drives on the market. Consult the documentation included with the computer or drive for specifics.

CD-ROM (Compact Disc, Read Only Memory) – Small disc designed for accessing and playing stored data that includes text, graphics and sound. Data on a CD-ROM cannot be erased; however, it can be viewed or copied to another location.

CD-ROM Drive (Compact Disc, Read Only Memory Drive) – A device connected to a computer and capable of reading a compact disc (CD). CD-ROM drives are not capable of recording.


CD-RW (Compact Disc-ReWritable) – A CD that can be recorded. Unlike CD-R's, however, a CD-RW can be written and rewritten numerous times. A CD-RW drive is required to write or burn CD-RW's. (Some DVD drives also have this capability.)

CD-RW Drive (CD-ReWritable Drive) – A device capable of recording audio, video, text and other information to a CD-R (Compact Disc-Recordable) and a CD-RW (Compact Disc-ReWritable). A CD-RW drive can read CD-ROM's and can write to a disc identified as a CD-R or CD-RW. A CD-RW drive cannot write to a disc identified as a DVD-R or DVD-RW. There are several types of CD-R drives on the market. Consult the documentation included with the computer or drive for specifics.

Cinepak – A codec (analog-to-digital converter) for video, developed by SuperMac®, Inc.

Codec (COder-DECoder) – Hardware or software used to digitalize and compresses audio and video and vise versa. Example: Codecs such as, MPEG, Indeo and Cinepak are used to convert analog audio and video to digital format that can be transferred to a computer for editing. Codecs can also convert digital to analog when recording video and audio for transferring from the computer back to an analog recorder (e.g., camcorder).

Display Adapter (aka: Video Adaptor) – A card (or board) that plugs into the computer and converts data to be displayed on the monitor. Display adaptors generally conform to video standards, such as VGA, DVI, XGA and others.

DSL (Digital Subscriber Line or Digital Subscriber Loop) – A technology that allows using copper telephone lines for the high-speed transmission of digital data.

DV (Digital Video) – Video captured and/or saved in a binary format. DV can refer to either video files on a computer or DVD (Digital Versatile Disc), or video from a digital camcorder.

DV and Mini-DV Camcorders – Portable device for recording live-motion video and audio as binary digits (rather than analog) that can be easily uploaded to a computer. Some DV (digital video) camcorders can also play 8mm and Hi-8 tapes that were recorded with an analog camcorder.

DVD Burner – Another term for DVD Recorder. See DVD-R Drive and DVD-RW Drive.

DVD-R (Digital Versatile Disc-Recordable) – An optical disc that can be written only once using a DVD-R or DVD-RW drive.

DVD-R Drive (Digital Versatile Disc-Recordable Drive) – A device capable of recording audio, video, text and other information to an optical disc identified as a DVD-R (Digital Video Disc-Recordable). A DVD-R drive cannot write to a DVD-RW. Typically, a DVD-R drive can read CD's, CD-R's, CD-RW's, DVD's, DVD-R's and DVD-RW's. There are several types of DVD-R drives available on the market. Consult the documentation included with the computer or DVD drive for specifics.

DVD-ROM (Digital Versatile Disc, Read Only Memory) – Small optical disc similar to a CD-ROM; however, a DVD-ROM is capable of holding up to 133 minutes of high quality audio and video in MPEG-2 format. Data on a DVD-ROM cannot be erased; however, it can be viewed or copied to another location.

DVD-ROM Drive (Digital Versatile Disc, Read Only Memory Drive) – A device connected to a computer capable of reading both DVD's and CD's. DVD-ROM drives are not capable of recording to a DVD; however, some DVD drives, for example a DVD-ROM/CD-RW drive, are capable of recording to a CD-R or CD-RW or both. Consult the documentation included with the computer or drive for specifics.

DVD-RW (Digital Versatile Disc-ReWritable) – An optical disc that can be written and rewritten using a DVD-RW drive. A DVD-R drive cannot write to an optical disc identified as a DVD-RW.

DVD-RW Drive (Digital Versatile Disc-ReWritable Drive) – A device capable of recording audio, video, text and other information to an optical disc identified as a DVD-RW (Digital Video Disc-ReWritable). Typically, a DVD-RW drive can read CD's, CD-R's, CD-RW's, DVD's, DVD-R's and DVD-RW's. There are several types of DVD-RW drives available on the market. Consult the documentation included with the computer or DVD drive for specifics.

DVD-Video (Digital Versatile Disc-Video) – A read-only disc that holds up to 133 Minutes (each side) of full motion video. The DVD-Video format includes a Content Scrambling System (CSS) to prevent users from copying discs. To play DVD-Video you must have a DVD-Video Player connected to a TV, or a computer with a DVD-ROM drive and DVD decoder.

DVI (Digital Visual Interface) – A digital interface used to convert analog signals to digital for use with digital monitors. Many monitors now include a DVI connection and many video adapters include a DVI port with (or instead of) a VGA (Video Graphics Array) port.

Evernet – Buzzword that refers to the next generation of Internet access. The Evernet concept anticipates the convergence of broadband, wireless, and current Internet technologies that will include easy, wireless and inexpensive access to the Internet.

Frame Rate – Refers to the number of frames or images that are displayed per second. Also describes the rate at which AVI and QuickTime® movies play. Lower frame rates typically produce a choppy or jerky playback. Higher frame rates result in a smoother playback. Processor speed and hardware acceleration are two factors that affect frame rate.

Graphics Accelerator – Video adaptor that uses its own specialized processor focused solely on the display. It allows the other components of the computer to focus on other elements. Graphics accelerators often contain their own memory, which is separate from the computer. With the popularity of computer games, graphical programs and multimedia applications, a graphics accelerator is a necessity for today’s computer user.

HDTV (High Definition TV) – Anticipated to be the next TV standard. HDTV has improved color and audio as well as higher resolution. HDTV is available in analog and digital versions.


Indeo® – A codec (analog-to-digital converter) for video files developed by Intel®. Based on DVI (Digital Visual Interface).

Interlaced – Method to improve resolution of monitors and digital video. This technology interlaces multiple sets of video into a single image. Improves resolution but also increases screen flicker and reduces the monitor's reaction time.

JPEG (Joint Photographic Experts Group) – A standard for storing still images. Uses lossy compression techniques. Can achieve upwards of 95% compression.

Lossy – Refers to data compression techniques in which some amount of data is lost. Lossy technologies attempt to eliminate redundant information without losing quality. Used by most video compression technologies.

M-JPEG (Motion-JPEG) – A standard for digital video. Uses JPEG compression to store each frame of the video file.

MPEG (Moving Picture Experts Group) – A lossy codec for video files. Several levels of MPEG exist (MPEG-1, MPEG-2, and MPEG-4). Developed by ISO (International Organization of Standardization).

Non-interlaced – A monitor that does not interlace multiple sets of video into a single image, which eliminates the flicker and increases the reaction time.

NTSC (National Television Standards Committee) – Committee responsible for setting television signal standards in the US. NTSC is a standard for broadcast transmission and reception in the US. NTSC displays 525 lines at 30 interlaced frames (60 half-frames) per second. Slowly being replaced by HDTV.


OHCI-Compliant IEEE – 1394 – OHCI (Open Host Controller Interface) was created by several hardware and software industry leaders to ensure that software (applications, drivers and operating systems) work properly with compliant hardware. IEEE 1394 (a high performance serial bus) is the industry standard for connecting devices (such as digital cameras, digital camcorders, etc.) to a computer. Two popular implementations of IEEE 1394 are FireWire® and i.LINK®.

Open Architecture – A standard, or system that is public, encouraging third-party manufacturers to develop add-ons. A good example of open architecture is the PC.

PAL (Phase Alternating Line) – A television standard in Europe and other parts of the World. Displays 625 lines at 25 interlaced frames per second (50 half-frames per second). NTSC (developed in the US) and SECAM (developed in France) are two other major television standards.

QuickTime® – An audio and video codec developed by Apple®. QuickTime® is built into the Macintosh® operating system (7 and higher) and is available for the PC. Some programs (e.g., Kid Pix® Deluxe 3) may require the installation of a version of QuickTime® to take full advantage of all program features. Programs that require QuickTime® typically include the correct version and may prompt you to install it during the program installation.

RealVideo® – A streaming video format used for transmitting live video over the Internet. Developed by RealNetworks®.

Streaming – Method of transferring data (audio or video) over the Internet in a steady stream, allowing the data to be played as it arrives.

SVCD – A SVCD (Super Video CD) is similar to the VCD, but includes improved quality. SVCD uses the MPEG-2 compression to store video and audio. SVCD's are capable of holding 35-60 minutes of good quality full-motion video that includes up to two stereo tracks and four selectable subtitles on a single CD. The quality depends on how many minutes you choose to store on a CD; fewer minutes on a CD generally improves quality. SVCD's can be played on many standalone DVD players and computers with a CD-ROM drive (and SVCD decoder) or DVD-ROM drive (and DVD decoder).

Transcoding – Process of converting media from one format to another. Typically used when converting media to fit in a smaller size or lower bandwidth.

UTC (Coordinated Universal Time) – Globally accepted time standard. Combines Greenwich Mean Time (GMT), based on the earth's rotation and set at 0 longitude, with atomic clocks.

VCD – A VCD (Video CD) is a CD that is designed to hold MPEG-1 video data and hold interactive capabilities. The resolution is inferior when compared to a DVD. VCD's can be played on a VCD player, some CD-ROM drives and some DVD players. VCD's are capable of holding 74-80 minutes of full-motion video and stereo sound.

VGA (Video Graphics Array) – An analog standard for video output developed by IBM®. Displays text mode in 720 x 400 resolution. In graphics mode, displays 640 x 480 resolution and 16 colors, or 320 x 200 resolution and 256 colors. Also refers to the type of cable used to connect many video adaptors to their monitors. Slowly being replaced by DVI in this capacity.

Video Adaptor (aka: Display Adapter) – A card (or board) that plugs into the computer and converts data to be displayed on the monitor. Video adaptors generally conform to video standards, such as VGA, DVI, XGA and others.

Video for Windows® – A codec developed by Microsoft® for video and audio files. Media created in this format are saved as AVI files.

WebCam – Camera that is typically connected directly to the computer for recording live-motion video or transmitting live-motion video over the Internet.

WRAM (Windows RAM) – A memory format that allows direct access by both the computer and the video adaptor. This increases the speed at which video information is displayed. WRAM also allows for the addressing of larger blocks of video memory.

XGA (Extended Graphics Array) – A high-resolution graphics standard developed by IBM® in 1990. Allows 800 x 600 or 1024 x 768 resolution.

Zorilla – A carnivorous African mammal related to the weasel. Skunklike. Rhymes with gorilla. (This term has absolutely nothing to do with multimedia terminology. We just needed something under the letter Z.)

 
Issue Supported File Types
Description  
Solution Image, music and video files are stored in a variety of file formats, some of which are developed for specific applications. MovieShop™ supports many popular image, music and video file formats. View the remainder of this technical note for a list of the file types supported by MovieShop™. The table below identifies the file formats supported by MovieShop™.

 
Supported Movie Clip Formats for Import

 
  MovieShop Deluxe 6 MovieShop 6 MovieShop Select 6 MovieShop Express 6
QuickTime (.MOV) Format Yes Yes Yes Yes
AVI (.AVI) Format Yes Yes Yes Yes
MPEG-1 (.MPG) Format Yes Yes Yes No
MPEG-2 (.MPG) Format Yes* No No No
WindowsMedia (.WMV) Format No No No No
RealMedia (.RM) Format No No No No


 
Supported Still Image Clip Formats for Import

 
  MovieShop Deluxe 6 MovieShop 6 MovieShop Select 6 MovieShop Express 6
JPEG (.JPG) Format Yes Yes Yes Yes
Graphics Interchange Format (.GIF) Format Yes Yes Yes Yes
Portable Network Graphic (.PNG) Format Yes Yes Yes Yes
Targa (.TGA) Format Yes Yes Yes Yes
Bitmap (.BMP) Format Yes Yes Yes Yes
TIFF (.TIF) Format Yes Yes Yes Yes
PhotoShop (.PSD) Format Yes Yes Yes Yes


 
Supported Audio Clip Formats for Import

 
  MovieShop Deluxe 6 MovieShop 6 MovieShop Select 6 MovieShop Express 6
.WAV Format Yes Yes Yes Yes
.MP3 Format Yes Yes Yes Yes
.AU Format Yes Yes Yes Yes
.AIFF Format Yes Yes Yes Yes


 
Supported Formats for Export

 
  MovieShop Deluxe 6 MovieShop 6 MovieShop Select 6 MovieShop Express 6
QuickTime (.MOV) Format Yes Yes Yes Yes
AVI (.AVI) Format Yes Yes Yes Yes
MPEG-1 (.MPG) Format Yes Yes Yes No
MPEG-2 (.MPG) Format Yes* No No No
WindowsMedia (.WMV) Format Yes Yes Yes No
RealMedia (.RM) Format Yes Yes Yes No


*The MPEG-2 plug-in is only available in the Deluxe edition of MovieShop™ after registering the program.

NOTE: There are many different codecs available for each of the common file formats that MovieShop™ 6 supports. If the file that is being imported was created in another application, such as a video capture utility, and you are unable to import that file, try saving the file again using a different codec. If the file was obtained from another source, check with the original provider of the file to see if a version is available that was created using a different codec.
 
Issue Saving Completed Movies
Description  
Solution After completing a movie project using MovieShop™, you want to save the project so that others can view it using a media player. The remainder of this technical note describes how to save movies when the project is finished. When the MovieShop™ project is complete, perform the following steps to save the movie.
 
  1. Click the File menu and choose Save Movie.
     
  2. Locate the File Format drop-down menu and choose either QuickTime Movie or AVI Movie.
     
  3. Click the Browse button to select the desired location to save the file.
     
  4. Click Save when the desired location is selected.
     
  5. For advanced saving options, click the Edit Settings button. The available settings are as follows:

Video Codec: Select which available codec will be used to store the file in the selected format.
 

Video Size: Select the picture size of the resulting movie file (in pixels).
 

FPS Rate: Select how many frames per second will display in the resulting movie.
 

Key Frames: Select how many key frames the movie will use. More key frames create a more accurate movie, but a larger file.
 

Channels: Sets the audio channels that will play (mono or stereo).
 

Sample Rate: Determine the sound quality in the movie.
 

Compression: Select the amount of compression that will be used (in percentage of the original file sizes).

  1. Click the green check mark button to begin compiling the movie. A progress meter will display until the movie is complete.
 
Issue Adding Media to the Media Library
Description  
Solution When creating a movie in MovieShop™, the audio, video and images must first be added to the Media Library. The remainder of this technical note describes how to perform this procedure. Complete these steps to add media files to the Media Library.
 
  1. Launch MovieShop™ and open or create a movie project.
     
  2. Click the File menu and choose Add Media.

    NOTE: Alternatively, click the Add Media button in the Media Library panel in the upper-left corner of the MovieShop™ window.

     
  3. Navigate to the location where the media is saved.
     
  4. Click the desired file to select it.

    NOTE: To add more than one file to the Media Library, press and hold the CTRL key on the keyboard and click on each desired media file. Release the CTRL key when finished making the selections.

     
  5. With all desired files highlighted, click Open. The media files will now display in the Media Library in the upper-left corner of the MovieShop™ window.
     
  6. Drag and drop any media file to the Storyboard to add it to the movie.
 
Issue Video or Audio Playback Skips or Stalls
Description  
Solution When using the preview window in MovieShop™, the video or audio does not play back smoothly, skips frames, or stalls. Checking that the system meets the minimum system requirements, making performance adjustments, or saving the movie to a file can help resolve this issue. This technical note describes how to proceed.
 

Enable Draft Mode
 

  1. Launch the program.
     
  2. Open a project.
     
  3. Click Edit on the main menu bar and choose Preferences.
     
  4. Under Graphics Options, click Draft Mode.
     
  5. Click the green check button on the lower right to close the window.
NOTE: If the Draft Mode option is unavailable, close the program and continue with the procedures that follow.

Close All Other Applications

Programs that remain open use valuable system resources. To improve system and MovieShop™ performance, ensure that all programs are closed before launching and using MovieShop™. It is also a good idea to restart your computer if it has been running for an extended period.

Enable DMA on IDE Hard Drives: Windows 98/ME
 
  1. Close all programs and return to the desktop.
     
  2. Right-click My Computer and choose Properties. The System Properties window will open.
     
  3. Click the Device Manager tab.
     
  4. Double-click Disk Drives.
     
  5. Double-click the IDE Disk listing. The Properties window will open.
     
  6. Click the Settings tab.
     
  7. Click the DMA box to place a check in it.
     
  8. Click OK.
     
  9. Click Close.
     
  10. Click Yes if prompted to restart.
Enable DMA on IDE Hard Drives: Windows 2000/XP
 
  1. Close all programs and return to the desktop.
     
  2. Right-click My Computer and choose Properties. The System Properties window will open.
     
  3. Click the Hardware tab.
     
  4. Click the Device Manager.
     
  5. Double-click IDE ATA/ATAPI Controller.
     
  6. Double-click Primary IDE Channel. The Properties window will open.
     
  7. Click the Advanced Settings tab.
     
  8. On the Transfer Mode drop-down menu, select DMA if available.
     
  9. Click OK.
     
  10. Double-click Secondary IDE Channel. The Properties window will open.
     
  11. Repeat Steps 7-9.
     
  12. Close the Device Manager.
     
  13. Close the System Properties window.
     
  14. Click Yes if prompted to restart.
Update Display and Sound drivers

Ensure that the driver for the display (video) and sound card is the most current available from the manufacturer.
 

Defragment the Hard Drive

When working with large files, storing video files on a separate hard drive or drive partition will help to improve performance. Additionally, defragmenting the drive or partition regularly will improve performance.

NOTE: The defragment process may take minutes or more than a few hours, depending on the size of the drive and amount of fragmentation that is present.

Complete the procedure that applies to the operating system in use:

Windows® 98/ME
 

  1. Close all programs and return to the desktop.
     
  2. Click Start and choose Run.
     
  3. Type DEFRAG in the Open: field.
     
  4. Click OK. The Select Drive window will open.
     
  5. From the drop-down menu, choose the letter that represents the hard drive that will be defragmented.
     
  6. Click OK. The Disk Defragmenter will begin the defrag process.
Windows® 2000/XP
  1. Close all programs and return to the desktop.
     
  2. Right-click My Computer and choose Manage. The Computer Management window will open.
     
  3. Double-click Disk Defragmenter.
     
  4. Click to highlight a hard drive.
     
  5. Click Defragment. The Disk Defragmenter will begin the defrag process.
Save the Movie as a Video File
 
 
Issue Cannot Find the DV Codec to Use
Description  
Solution When Launching MovieShop™ Express (included with The Print Shop® Deluxe 15, The Print Shop® Pro Publisher™ 15 and The Print Shop® Pro Publisher™ Deluxe 15), the following message appears: "Cannot find the DV codec to use. When installing QuickTime use recommended method." This issue occurs when QuickTime® 6 is installed, or QuickTime® 5 was installed using a method other than the Recommended install. Installing the MovieShop™ Express Update, reinstalling QuickTime® 5 or 6 using the Recommended install option or both will resolve the issue. The remainder of this technical note describes the procedure and provides additional information. Follow the procedures below in the order presented to resolve the issue.
 

For MovieShop™ Express (included with The Print Shop® Deluxe 15, The Print Shop® Pro Publisher™ 15 and The Print Shop® Pro Publisher™ Deluxe 15), follow the procedure below to download and install the MovieShop® Express Update.

Downloading the MovieShop™ Express Update
 

  1. Click Cancel to the "Cannot find the DV codec to use…" message to close the message window.
     
  2. Scroll down to the Associated Downloads section of this technical note.
     
  3. Click the msupdate.exe file to begin the download process. The Extended-Download Description window will appear.
     
  4. Read the description and click Continue. The End User License Agreement will appear.
     
  5. Read the Agreement. Click Yes to agree to all terms and conditions of the License Agreement. The Download and Usage Instructions will appear.
     
  6. Read the instructions. (It is also possible to print them for future reference.)
     
  7. Click the Download button located at the bottom of the page.

    NOTE: For Microsoft® Internet Explorer®, the File download dialog may appear. Select Save this program to disk and click OK.

     
  8. Choose a location (e.g., the Desktop) and click Save. The download process will begin.
     
  9. When the download is complete, close the Download window.
     
  10. Locate and double-click the msupdate.exe file to begin installing the MovieShop™ Express update.
     
  11. Follow the onscreen instructions to complete the installation.
     
  12. When the installation is complete, close any open programs and restart the computer.
     
  13. When the computer has restarted, launch MovieShop™ Express.
NOTE: If the issue continues, QuickTime® was installed using a method other than the Recommended install. Continue with the next procedure to determine the version of QuickTime® that is installed.

Determine the Version of QuickTime® That Is Installed
 
  1. Click Cancel to the "Cannot find the DV codec to use…" message to close the message window.
     
  2. Close all open programs and windows.
     
  3. Click Start, select Settings and click Control Panel. The Control Panel will open.

    For Windows® XP, click Start and click Control Panel. The Control Panel will open.

     
  4. Locate the QuickTime® shortcut (resembles a blue Q) and double-click it to open the QuickTime Settings.

    For Windows® XP in category view, click Other Control Panel Options (located on the left under See Also) and click the QuickTime® shortcut.

     
  5. Locate the QuickTime version number in the QuickTime Settings window. If QuickTime® 5.x (where the letter x represents different number combinations) is installed, follow the procedure below to reinstall QuickTime® 5 from The Print Shop® 15 CD or DVD.

    If QuickTime® 6.x is installed, click or go online to http://www.apple.com/quicktime for the latest version of QuickTime®. During the QuickTime® installation, select the Recommended install method.

    NOTE: If the QuickTime® version number does not appear, click the down-arrow button for the dropdown menu located at the top of the QuickTime Settings window. Select About QuickTime (first in the list) from the menu. The version number should appear.
Installing QuickTime® 5

NOTE: The procedure below describes installing QuickTime® 5 from The Print Shop® 15 Install CD, Install/Program CD and Install/Program DVD. If The Print Shop® Deluxe 15 Broadband Online version was purchased and no Print Shop® 15 CD or DVD is available, click or go online to http://www.apple.com/quicktime to download the latest version of QuickTime®. During the QuickTime® installation, select the Recommended install method.

If The Print Shop® 15 on CD or DVD was purchased, continue with the following procedure.
 
  1. Place The Print Shop® 15 Install CD, Install/Program CD or Install/Program DVD into the CD or DVD drive. If AutoPlay begins, click Exit.
     
  2. Double-click the My Computer icon on the desktop. The My Computer window will open.
     
  3. Right-click the icon that represents the drive containing The Print Shop® 15 Install CD, Install/Program CD or Install/Program DVD.
     
  4. Click Open (left mouse button) from the menu that appears. The contents of The Print Shop® 15 Install CD or Install/Program CD or DVD will display.
     
  5. Double-click the MShopExpress folder to view its contents.
     
  6. Double-click the QT folder to view its contents.
     
  7. Double-click the QuickTimeInstaller 5.exe file to begin the QuickTime® 5 installation.
     
  8. Follow the prompts to complete the installation.
     
  9. When QuickTime® 5 is installed, close all programs and windows.
     
  10. Click Start and click Shut Down or Turn off Computer.
     
  11. Click the restart option and click OK (if necessary). The computer will shut down and restart.
     
  12. After restarting the computer, launch and use MovieShop™ Express.
 
Issue Cannot Open Language File: LANG.XML
Description  
Solution When attempting to launch MovieShop™, the following message appears: "Cannot open language file C:\Program Files\Broderbund\MovieShop\data\lang.xml." This issue generally results under one or more of the following conditions: some versions of Monotype Sorts fonts are installed, system fonts are corrupted, or too many fonts are installed in the Windows® Fonts folder. (The error can also occur with other Windows®-compatible programs.) Verifying that no more than 500 fonts are installed in the Windows® Fonts folder and deleting Monotype Sorts fonts, BD Denver fonts, duplicate fonts, and 0k (zero kilobyte) fonts will help to resolve this issue. Follow the procedure below to delete the Monotype Sorts fonts, BD Denver fonts, 0k (zero kilobyte) fonts, and duplicate fonts to verify that the number of fonts installed in the Windows® Fonts folder does not exceed 500.

NOTE: Printing this document before completing the following procedures is recommended.

Deleting Monotype Sorts, BD Denver and 0k Fonts
 
  1. Close all programs and return to the Windows® desktop.
     
  2. Click Start, select Settings and click Control Panel. The Control Panel will open.

    For Windows® XP, click Start and click Control Panel. The Control Panel will open.

     
  3. Double-click the Fonts icon (Windows® 98/Me/2000 and Windows® XP in Classic View). The Fonts window will open.

    NOTE: For Windows® XP, if the Control Panel is viewed in the Category View, click Classic View (located on the left side of the window) and double-click the Fonts icon. The Fonts window will open.

     
  4. Click View in the menu bar and click Details.
     
  5. Locate all instances of the BD Denver font in the font list. The font names should be listed in alphabetical order.

    NOTE: If the BD Denver font is not found, skip to Step 10.

     
  6. Press and hold the CTRL and click on all fonts that show BD Denver in their name.
     
  7. When all BD Denver fonts are selected, release the CTRL key.
     
  8. Tap the DELETE key on the keyboard to delete the selected font or fonts.
     
  9. Click Yes when asked to send the file(s) to the Recycle Bin.
     
  10. Locate all instances of the Monotype Sorts font in the font list. The font names should be listed in alphabetical order.

    NOTE: If the Monotype Sorts font is not found, skip to Step 15.

     
  11. Press and hold the CTRL and click on all fonts that show Monotype Sorts in their name.
     
  12. When all Monotype Sorts fonts are selected, release the CTRL key.
     
  13. Tap the DELETE key on the keyboard to delete the selected font or fonts.
     
  14. Click Yes when asked to send the file(s) to the Recycle Bin.
     
  15. In the Fonts window, click Size to sort the fonts by size (smallest to largest).

    NOTE: If the fonts appear to be sorted by size (largest to smallest), click Size again to sort them from smallest to largest.

     
  16. Locate any 0K (zero kilobyte) font and click once on the font name to select it.

    NOTE: If no 0K (zero kilobyte) fonts are listed, continue with Step 20.

     
  17. Tap the DELETE key to delete the font.
     
  18. Click Yes to send the file to the Recycle Bin.
     
  19. Repeat Steps 16-18 until all 0K (zero kilobyte) fonts are deleted.
     
  20. Close the Fonts and Control Panel windows and launch MovieShop™.
NOTE: If the issue continues, additional fonts must be deleted. Continue with the following procedure.

Deleting Additional Fonts from the Windows® Fonts Folder

NOTE: Some programs such as The Print Shop® manage their own fonts. Typically, those fonts are maintained in a folder different from the Windows® Fonts folder. The procedure that follows reduces the number of fonts in the Windows® Fonts folder and identifies those fonts that must remain in that folder.
 
  1. Open the Fonts window from the Control Panel (Steps 1-3 above).
     
  2. In the Fonts window, click View from the menu bar and verify that Status Bar is checked. If a checkmark does not appear next to Status Bar, click it once.

    NOTE: If Status Bar is checked, click away from the View menu to close that menu.

     
  3. Locate the number of fonts in the Status Bar, e.g., 562 font(s), and record that number. This number will be located in the bottom-left corner of the Fonts window.

    NOTE: If something similar to "1 font(s) selected" appears, click a blank area in the Fonts window to deselect that font to allow the total font number to appear. Record the total number of fonts.

     
  4. In the Fonts window, click Font Name to sort the fonts by their names.
     
  5. Delete duplicate fonts in the following manner:
  1. Scroll through the list of fonts to locate fonts with the same name (e.g., Amazone BT and Amazone BT). Duplicate fonts will have the same file name and file size.
     
  2. Once a duplicate font is located, click once on the font name that is to be removed to select it.
     
  3. Tap the DELETE key once.
     
  4. Click Yes when asked to send the file to the Recycle Bin.
     
  5. Repeat this process until all duplicate fonts have been reduced to one instance of the font name.
     
  6. Check the number of fonts total in the Status Bar.
     
  7. If the total font number is fewer than 500, launch the program.
NOTE: If the total font number is not reduced below 500 after all duplicate fonts are removed, additional fonts must be deleted. Continue with Step 6.
  1. Delete additional fonts by completing Steps 6a-6d.
IMPORTANT NOTE: The Windows® System fonts should not be removed! Doing so will cause Windows® to display incorrectly or become illegible. Some fonts will also be used by applications such as Microsoft® Office and Microsoft® Internet Explorer. Below is a list of fonts that should not be deleted.

The fonts that should not be removed are listed below:
Arial®
Arial® Bold
Arial® Bold Italic
Arial® Italic
Arial® Narrow
Arial® Narrow Bold
Arial® Narrow Bold Italic
Arial® Narrow Italic
Arial® Rounded MT Bold
Courier® 10,12,15
Courier® Bold
Courier® New
Courier® New Bold
Courier® New Bold Italic
Courier® New Italic
Marlett®
Modern®
MS® Line Draw
MS® Sans Serif 8,10,12,14,18, 24
MS® Serif 8,10,12,14,18, 24
Small Fonts
Symbol®
Symbol® 8,10,12,14,18, 24
Times New Roman®
Times New Roman® Bold
Times New Roman® Bold Italic
Times New Roman® Italic
Webdings®
Wingdings®
NOTE: Any font that displays a red "A" as its icon, or is without the TT TrueType® icon, should remain on the system. It is also recommended to leave on the system any font that includes MS as part of the name.
  1. Click once on the desired font name to select it.
     
  2. Tap the DELETE key once.
     
  3. Click Yes when asked to send the file to the Recycle Bin.
     
  4. Repeat this process until the total font number installed in the Windows® Fonts folder is reduced to fewer than 500.
  1. Once the number of fonts is reduced to fewer than 500, close the Fonts and Control Panel windows and launch the program. The issue should be resolved.
 
Issue List of Tested and Compatible Hardware Devices
Description  
Solution The system requirements for MovieShop™ as shown on the box include the following statement: "Please see our web site at www.broderbund.com for a listing of tested and compatible hardware devices and links to other useful compatibility information." View the remainder of this technical note for more information. MovieShop™ supports most common DV or Mini-DV Camcorders with OHCI-compliant IEEE-1394/DV Port ("Firewire") and capture devices based on the Bt8x8 chipset.
 
Issue Support for NeoDVD™
Description  
Solution This technical note provides the Software Help contact information for NeoDVD™ that is included with MovieShop™ Deluxe 6. Technical support for NeoDVD™ is provided by a company other than Broderbund®. Support for NeoDVD™ can be reached by using the contact information below.

Company Name: MedioStream, Inc.

Support Website: http://www.mediostream.com/
 
Issue Adding Borders and Backgrounds to Movie Projects
Description  
Solution MovieShop™ includes borders and backgrounds that can be added to movie projects. The borders and backgrounds display around or above the other images and movie clips. The remainder of this note includes instructions to add this content to a movie project. Complete the follow steps:
 
  1. Launch MovieShop™ and open or create a project.
     
  2. Click the Add Media button.
     
  3. Navigate to the location where MovieShop™ is installed.

    NOTE: The default installation path is C:\Program Files\Broderbund\MovieShop\.

     
  4. In the MovieShop folder, double-click the Content folder.
     
  5. Double-click the Themes folder.
     
  6. Double-click the desired theme.
     
  7. Double-click a background or border to add to the project.
     
  8. Once the item is added to the project, click and drag it to the Storyboard to add it to the movie that is being created.
 
Issue MovieShop Is Designed to Run at a Screen Resolution...
Description  
Solution When attempting to launch MovieShop™ 6 with the screen resolution set to 1024 x 768, the following message appears: "MovieShop is designed to run at a screen resolution of at least 1024 x 768 and will not run at the current resolution." This issue can occur when one or more programs are "docked" on the edge of the screen, which prevents MovieShop™ 6 from using the necessary amount of space. Consult the remainder of this technical note for additional information. This issue can be resolved by closing the docked programs before attempting to launch MovieShop™ 6. For instructions to close the docked programs, review the user guides for those programs.
 
Issue MovieShop™ Cannot Identify This Media
Description  
Solution When attempting to add video clips, audio clips or images to a project created in MovieShop™ 6, the following message appears: "MovieShop cannot identify this media." This issue occurs when attempts are made to import data into MovieShop™ in an unsupported format. Saving the media file in a format that MovieShop™ supports will resolve this issue. Consult the remainder of this note for additional information. In most cases, this issue occurs when attempts are made to import a file that was created using a "codec" MovieShop™ does not support. A codec is a combination of "Compressor" and "Decompressor." Essentially, this is the specific set of instructions used to compress data into a video file and then to extract and decompress the data from the file later.

There are many different codecs available for each of the common file formats that MovieShop™ 6 supports. If the file was created in another application, such as a video capture utility, try saving the file again using a different codec. If the file was obtained from another source, check with the original provider of the file to see if a version is available that was created using a different codec.
 
Issue MovieShop™ 6 Version Comparison Chart
Description  
Solution MovieShop™ 6 comes in four versions to meet your video-editing needs. The comparison charts that follow in this note describe the different MovieShop™ 6 versions. Consult the tables below to compare the features available in different versions of MovieShop™ 6.

 
Supported Movie Clip Formats for Import

 
  MovieShop Deluxe 6 MovieShop 6 MovieShop Select 6 MovieShop Express 6
QuickTime (.MOV) Format Yes Yes Yes Yes
AVI (.AVI) Format Yes Yes Yes Yes
MPEG-1 (.MPG) Format Yes Yes Yes No
MPEG-2 (.MPG) Format Yes* No No No
WindowsMedia (.WMV) Format No No No No
RealMedia (.RM) Format No