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NickToons Racing
FAQs - Downloads - System Requirements
 
NickToons Racing
 
 
 
Speed past Angelica, steer around Spongebob Squarepants, look out for The Angry Beavers- it's wild, high-speed racing action with all of your favorite Nicktoon characters.
 
FAQs
bullet Error: "Requires Indeo Video" when starting the program
bulletIn program: Lock up
bullet Error: "Requires 16-bit color" when starting the program
bulletHow to: Accessing other cup levels
bullet Screen: Light blue screen when starting race
bulletHow to: Changing difficulty level
bulletError: Disc read errors
bullet Screen: Black screen (when starting the program)
bulletIn program: Poor performance
bullet Error: "Bad display mode" when starting the program
bulletLaunch: Cannot launch
bullet In program: Cannot pick up a second powerup
bulletIn program: Unexpected Exit
bullet Error: "Cyclic redundancy check" while starting the program.
bullet Error: "Insufficient video memory" when starting the program
bullet Error: "No Z Buffer" when starting the program
 
Issue Error: "Requires Indeo Video" when starting the program
Description  
Solution Install Intel Indeo Codec

Some versions of Windows XP did not include this component. Please refer to the following website to update your version of Windows and install the latest Intel Indeo codec:

Microsoft knowledgebase article 327979. As per the article, you will want to get Recommended Update 327979 from http://windowsupdate.microsoft.com.

 
Issue In program: Lock up
Description  
Solution
1. Make sure your system meets the program's system requirements

To check if your PC meets the minimum system requirements for the game:

  1. Click Start
  2. Click Run.
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
This tool will give you hardware information about your system.
  1. Processor: Shown on the System tab on the line labeled Processor
  2. Operating System or Windows Version: Shown on the System tab on the line labeled Operating System
  3. System Memory or RAM: Shown on the System tab on the line labeled Memory
  4. Video Card: Shown on the Display tab on the line labeled Name
  5. Video Memory: Shown on the Display tab on the line labeled Approx. Total Memory
To check your hard drive space:
  1. Double-click the My Computer icon on your desktop. If the icon is not on your desktop, click Start->My Computer.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon. The General tab will show a pie chart representing the used and free space of your hard drive.
You may want to write this information down for future reference. Now that you have determined the hardware information for your system, check it against the System Requirements.

If you do not meet the system requirements for a program, Atari cannot offer support for the program on your system.
 
2. Update the sound drivers on your system
First determine what type of sound card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG
  4. Click OK. This will bring up the DirectX Diagnostic Tool
  5. When the tool finishes loading, click the Sound tab.
In the Device section, next to Name is the name of your device. You may want to write this down.
The Manufacturer is the company that manufactured your sound card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.
 
 
3. Update the video drivers on your system
To update your video drivers in Windows:

First determine what type of video card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
  4. When the tool finishes loading, click the Display tab.
In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.
 
4. Disable 3rd party applications running in the background
Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

 

  1. To temporarily close any extra applications and services running in the background in Windows 2000:
    1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
    2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
    3. Click the Applications tab. This will list programs currently running on your system
    4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
    5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
    6. Now click the Processes tab. Click the bar that says User Name to sort the list.
    7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
       
    This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

     
  2. To prevent some applications from loading during startup in Windows 2000:
    NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer
    1. Click Start.
    2. Click Programs.
    3. Click Startup. The programs listed in this menu start automatically at boot.
    4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete
    Next time you restart, these applications will not run.

    You may still want to close out extra programs and processes by following the procedures outlined above in step 1.

     

To temporarily close any extra applications and services running in the background in Windows 95:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.

    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.


To temporarily close any extra applications and services running in the background in Windows 98:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or it will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 

To temporarily close any extra applications and services running in the background in Windows Me:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows Me:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.


To temporarily close any extra applications and services running in the background in Windows XP:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
  3. Click the Applications tab. This will list programs currently running on your system
  4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
  5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
  6. Now click the Processes tab. Click the bar that says User Name to sort the list.
  7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Click the Disable All button to uncheck these items.
  5. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 
Issue Error: "Requires 16-bit color" when starting the program
Description  
Solution Change desktop color depth to 16-bit
  1. Close any open windows.
  2. Right-click on a blank area of your desktop.
  3. Select Properties.
  4. In the window that comes up, select the Settings tab.
  5. Change the Color Depth to 16-bit. (it may read Color Density)
  6. Click OK.
  7. Restart the computer if prompted.
 
Issue How to: Accessing other cup levels
Description  
Solution Unlock levels

You must place in 1st, 2nd, or 3rd place to progress to next race. You must place in all 4 tracks in one cup for the other Cups to become available.

 
Issue Screen: Light blue screen when starting race
Description  
Solution Update the video drivers on your system

To update your video drivers in Windows:

First determine what type of video card you have. To do this:

  1. Click Start
  2. Click Run
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
  4. When the tool finishes loading, click the Display tab.
In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.
 
Issue How to: Changing difficulty level
Description  
Solution Modify in game options - Difficulty

The default difficulty level is "Easy" at the beginning of the game. When you qualify in all four ranges in a Cup, you can race that Cup at a higher difficulty level.

 
Issue Error: Disc read errors
Description  
Solution This can occur if the CD has become dirty or damaged.

Clean the CD

Take a look at the under side of the CD and inspect for any fingerprints, dust, etc. If the CD does look dirty try cleaning via one of the following:
  1. Use a CD cleaning kit (available at most computer stores)
  2. Wash it with lukewarm water and mild dish soap solution. Rinse it completely, and then dry it with a soft cotton cloth (or anything that won't scratch the CD or leave debris). Once the CD is dry, try the game again.
    Notice: If you do this, Make sure that you do not scratch the CD or put it into your system while still wet or damage may result.
 
Issue Screen: Black screen (when starting the program)
Description  
Solution
1. Make sure your system meets the program's system requirements

To check if your PC meets the minimum system requirements for the game:

  1. Click Start
  2. Click Run.
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
This tool will give you hardware information about your system.
  1. Processor: Shown on the System tab on the line labeled Processor
  2. Operating System or Windows Version: Shown on the System tab on the line labeled Operating System
  3. System Memory or RAM: Shown on the System tab on the line labeled Memory
  4. Video Card: Shown on the Display tab on the line labeled Name
  5. Video Memory: Shown on the Display tab on the line labeled Approx. Total Memory
To check your hard drive space:
  1. Double-click the My Computer icon on your desktop. If the icon is not on your desktop, click Start->My Computer.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon. The General tab will show a pie chart representing the used and free space of your hard drive.
You may want to write this information down for future reference. Now that you have determined the hardware information for your system, check it against the System Requirements.

If you do not meet the system requirements for a program, Atari cannot offer support for the program on your system.
 
 
2. Update the sound drivers on your system
First determine what type of sound card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG
  4. Click OK. This will bring up the DirectX Diagnostic Tool
  5. When the tool finishes loading, click the Sound tab.
In the Device section, next to Name is the name of your device. You may want to write this down.
The Manufacturer is the company that manufactured your sound card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.
 
 
3. Update the video drivers on your system
To update your video drivers in Windows:

First determine what type of video card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
  4. When the tool finishes loading, click the Display tab.
In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.


 

4.Update the DirectX version on your system
To update DirectX:
  1. You go to http://www.microsoft.com/directx
  2. Look for a download link.
  3. Make sure to choose the appropriate download for your version of Windows.
  4. Follow the instructions on the Microsoft site for proper installation.

 

5. Disable 3rd party applications running in the background
Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

 

  1. To temporarily close any extra applications and services running in the background in Windows 2000:
    1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
    2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
    3. Click the Applications tab. This will list programs currently running on your system
    4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
    5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
    6. Now click the Processes tab. Click the bar that says User Name to sort the list.
    7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
       
    This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

     
  2. To prevent some applications from loading during startup in Windows 2000:
    NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer
    1. Click Start.
    2. Click Programs.
    3. Click Startup. The programs listed in this menu start automatically at boot.
    4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete
    Next time you restart, these applications will not run.

    You may still want to close out extra programs and processes by following the procedures outlined above in step 1.

     

To temporarily close any extra applications and services running in the background in Windows 95:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.

    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.


To temporarily close any extra applications and services running in the background in Windows 98:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or it will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 

To temporarily close any extra applications and services running in the background in Windows Me:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows Me:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.


To temporarily close any extra applications and services running in the background in Windows XP:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
  3. Click the Applications tab. This will list programs currently running on your system
  4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
  5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
  6. Now click the Processes tab. Click the bar that says User Name to sort the list.
  7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Click the Disable All button to uncheck these items.
  5. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 
Issue In program: Poor performance
Description  
Solution
1. Make sure your system meets the program's system requirements

To check if your PC meets the minimum system requirements for the game:

  1. Click Start
  2. Click Run.
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
This tool will give you hardware information about your system.
  1. Processor: Shown on the System tab on the line labeled Processor
  2. Operating System or Windows Version: Shown on the System tab on the line labeled Operating System
  3. System Memory or RAM: Shown on the System tab on the line labeled Memory
  4. Video Card: Shown on the Display tab on the line labeled Name
  5. Video Memory: Shown on the Display tab on the line labeled Approx. Total Memory
To check your hard drive space:
  1. Double-click the My Computer icon on your desktop. If the icon is not on your desktop, click Start->My Computer.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon. The General tab will show a pie chart representing the used and free space of your hard drive.
You may want to write this information down for future reference. Now that you have determined the hardware information for your system, check it against the System Requirements.

If you do not meet the system requirements for a program, Atari cannot offer support for the program on your system.
 
 
2. Update the sound drivers on your system
First determine what type of sound card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG
  4. Click OK. This will bring up the DirectX Diagnostic Tool
  5. When the tool finishes loading, click the Sound tab.
In the Device section, next to Name is the name of your device. You may want to write this down.
The Manufacturer is the company that manufactured your sound card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.
 
 
3. Update the video drivers on your system
To update your video drivers in Windows:

First determine what type of video card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
  4. When the tool finishes loading, click the Display tab.
In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

 

              4. Make more hard drive space available

To free up hard drive space in Windows 2000 first remove any programs that you don't use. To do this:
  1. Click Start, Settings then Control Panel.
  2. In the control panel, click Add/Remove Programs. This will show you a list of programs that can be uninstalled and how much space they are using.
  3. Click any programs that can be removed, the click the Change/Remove button and follow the onscreen prompts. If you are unsure if a program is needed or not, contact the software manufacturer.
     
Next run 2000's Disk Cleanup:
  1. Double-click the My Computer icon on your desktop.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon.
  3. On the General tab, click the Disk Cleanup button.
  4. In Disk Cleanup put a check in the boxes next to Temporary Internet Files, Recycle Bin, and Temporary Files. Make sure other boxes are not checked.
  5. Click OK. A message will ask you if you want to perform these actions. Click Yes. This will clear out your temporary directories and empty your Recycle Bin.

     

To free up hard drive space in Windows 95 remove any programs that you don't use. To do this:

  1. Click Start, Settings then Control Panel.
  2. In the control panel, click Add/Remove Programs. This will show you a list of programs that can be uninstalled and how much space they are using.
  3. Click any programs that can be removed, the click the Add/Remove button and follow the onscreen prompts. If you are unsure if a program is needed or not, contact the software manufacturer.

 

To free up hard drive space in Windows 98 first remove any programs that you don't use. To do this:
  1. Click Start, Settings then Control Panel.
  2. In the control panel, click Add/Remove Programs. This will show you a list of programs that can be uninstalled and how much space they are using.
  3. Click any programs that can be removed, the click the Add/Remove button and follow the onscreen prompts. If you are unsure if a program is needed or not, contact the software manufacturer.

Next run 98's Disk Cleanup:

  1. Double-click the My Computer icon on your desktop.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon.
  3. On the General tab, click the Disk Cleanup button.
  4. In Disk Cleanup put a check in the boxes next to Temporary Internet Files, Recycle Bin, and Temporary Files. Make sure other boxes are not checked.
  5. Click OK. A message will ask you if you want to perform these actions. Click Yes. This will clear out your temporary directories and empty your Recycle Bin.


 

To free up hard drive space in Windows Me first remove any programs that you don't use. To do this:
  1. Click Start, Settings then Control Panel.
  2. In the control panel, click Add/Remove Programs. This will show you a list of programs that can be uninstalled and how much space they are using.
  3. Click any programs that can be removed, the click the Add/Remove button and follow the onscreen prompts. If you are unsure if a program is needed or not, contact the software manufacturer.

Next run Me's Disk Cleanup:

  1. Double-click the My Computer icon on your desktop.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon.
  3. On the General tab, click the Disk Cleanup button.
  4. In Disk Cleanup put a check in the boxes next to Temporary Internet Files, Recycle Bin, and Temporary Files. Make sure other boxes are not checked.
  5. Click OK. A message will ask you if you want to perform these actions. Click Yes. This will clear out your temporary directories and empty your Recycle Bin.


 

To free up hard drive space in Windows XP first remove any programs that you don't use. To do this:
  1. Click Start then Control Panel. If you don't see the Control Panel, click Start, Settings then Control Panel
  2. In the control panel, click Add/Remove Programs. This will show you a list of programs that can be uninstalled and how much space they are using.
  3. Click any programs that can be removed, the click the Change/Remove button and follow the onscreen prompts. If you are unsure if a program is needed or not, contact the software manufacturer.
     
Next run XP's Disk Cleanup:
 
  1. Double-click the My Computer icon on your desktop.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon.
  3. On the General tab, click the Disk Cleanup button.
  4. In Disk Cleanup put a check in the boxes next to Temporary Internet Files, Recycle Bin, and Temporary Files. Make sure other boxes are not checked.
  5. Click OK. A message will ask you if you want to perform these actions. Click Yes. This will clear out your temporary directories and empty your Recycle Bin.


 

5. Disable 3rd party applications running in the background
Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

 

  1. To temporarily close any extra applications and services running in the background in Windows 2000:
    1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
    2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
    3. Click the Applications tab. This will list programs currently running on your system
    4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
    5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
    6. Now click the Processes tab. Click the bar that says User Name to sort the list.
    7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
       
    This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

     
  2. To prevent some applications from loading during startup in Windows 2000:
    NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer
    1. Click Start.
    2. Click Programs.
    3. Click Startup. The programs listed in this menu start automatically at boot.
    4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete
    Next time you restart, these applications will not run.

    You may still want to close out extra programs and processes by following the procedures outlined above in step 1.

     

To temporarily close any extra applications and services running in the background in Windows 95:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.

    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.


To temporarily close any extra applications and services running in the background in Windows 98:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or it will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 

To temporarily close any extra applications and services running in the background in Windows Me:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows Me:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.


To temporarily close any extra applications and services running in the background in Windows XP:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
  3. Click the Applications tab. This will list programs currently running on your system
  4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
  5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
  6. Now click the Processes tab. Click the bar that says User Name to sort the list.
  7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Click the Disable All button to uncheck these items.
  5. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 
Issue Error: "Bad display mode" when starting the program
Description  
Solution 1. Increase Video Hardware Acceleration on your computer

Note: Make sure to note what your video hardware acceleration was before adjusting it in case you need to change it back later.

To increase graphics hardware acceleration in Windows 2000:

  1. Right click on the Windows Desktop where there are no icons.
  2. Click Properties in the pop-up menu. This will bring up the Display Properties.
  3. Click the Settings tab, then the Advanced button. This should bring up the properties window for your video card.
  4. Click the Troubleshooting tab. On this tab will be the Hardware Acceleration slider bar.
  5. Click the Hardware Acceleration slider and drag it to the right one notch.
  6. Click OK on the video card properties then OK on the Display Properties.
Now try playing the game. If the problem persists repeat steps 1-6, changing the hardware acceleration one notch each time.

To increase graphics hardware acceleration in Windows 95:

  1. Right click on the Windows Desktop where there are no icons.
  2. Click Properties in the pop-up menu. This will bring up the Display Properties.
  3. Click the Settings tab, then the Advanced button. This should bring up the properties window for your video card.
  4. Click the Performance tab. On this tab will be the Hardware Acceleration slider bar.
  5. Click the Hardware Acceleration slider and drag it to the right one notch to increase acceleration.
  6. Click OK on the video card properties then OK on the Display Properties.
Now try playing the game. If the problem persists repeat steps 1-6, changing the hardware acceleration one notch each time.

To increase graphics hardware acceleration in Windows 98:

  1. Right click on the Windows Desktop where there are no icons.
  2. Click Properties in the pop-up menu. This will bring up the Display Properties.
  3. Click the Settings tab, then the Advanced button. This should bring up the properties window for your video card.
  4. Click the Performance tab. On this tab will be the Hardware Acceleration slider bar.
  5. Click the Hardware Acceleration slider and drag it to the right one notch to increase acceleration.
  6. Click OK on the video card properties then OK on the Display Properties.
To increase graphics hardware acceleration in Windows Me:
  1. Right click on the Windows Desktop where there are no icons.
  2. Click Properties in the pop-up menu. This will bring up the [Display Properties].
  3. Click the Settings tab, then the Advanced button. This should bring up the properties window for your video card.
  4. Click the Performance tab. On this tab will be the Hardware Acceleration slider bar.
  5. Click the Hardware Acceleration slider and drag it to the right one notch to increase acceleration.
  6. Click OK on the video card properties then OK on the Display Properties.
Now try playing the game. If the problem persists repeat steps 1-6, changing the hardware acceleration one notch each time.

To increase graphics hardware acceleration in Windows XP:

  1. Right click on the Windows Desktop where there are no icons. Click Properties in the pop-up menu. This will bring up the Display Properties.
  2. Click the Settings tab, then the Advanced button. This should bring up the properties window for your video card.
  3. Click the Troubleshoot tab. On this tab will be the Hardware Acceleration slider bar.
  4. Click the Hardware Acceleration slider and drag it to the right one notch to increase acceleration.
  5. Click OK on the video card properties then OK on the Display Properties.
Now try playing the game. If the problem persists repeat steps 1-6, changing the hardware acceleration one notch each time.

 

2. Make sure your system meets the program's system requirements

To check if your PC meets the minimum system requirements for the game:
  1. Click Start
  2. Click Run.
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
This tool will give you hardware information about your system.
  1. Processor: Shown on the System tab on the line labeled Processor
  2. Operating System or Windows Version: Shown on the System tab on the line labeled Operating System
  3. System Memory or RAM: Shown on the System tab on the line labeled Memory
  4. Video Card: Shown on the Display tab on the line labeled Name
  5. Video Memory: Shown on the Display tab on the line labeled Approx. Total Memory
To check your hard drive space:
  1. Double-click the My Computer icon on your desktop. If the icon is not on your desktop, click Start->My Computer.
  2. Hold down the Alt key on the keyboard and double-click the hard drive icon. The General tab will show a pie chart representing the used and free space of your hard drive.
You may want to write this information down for future reference. Now that you have determined the hardware information for your system, check it against the System Requirements.

If you do not meet the system requirements for a program, Atari cannot offer support for the program on your system.
 
Issue Launch: Cannot launch
Description  
Solution 1. Update the sound drivers on your system

First determine what type of sound card you have. To do this:

  1. Click Start
  2. Click Run
  3. In the box type DXDIAG
  4. Click OK. This will bring up the DirectX Diagnostic Tool
  5. When the tool finishes loading, click the Sound tab.
In the Device section, next to Name is the name of your device. You may want to write this down.
The Manufacturer is the company that manufactured your sound card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

If the problems persists, please click the Save All Information... button in the DirectX Diagnostic Tool, click No to the "Did this information help you" question below, and send the information in your response.

 

2. Update the video drivers on your system

To update your video drivers in Windows:

First determine what type of video card you have. To do this:
  1. Click Start
  2. Click Run
  3. In the box type DXDIAG. Click OK. This will bring up the DirectX Diagnostic Tool
  4. When the tool finishes loading, click the Display tab.
In the Device section, next to Name is the name of your video card. You may want to write this down. The Manufacturer is the company that manufactured your video card.

To find the latest driver go to the manufacturer's web site. They should have a support section or a driver section where you can find the drivers for the device listed in DXDIAG.

Follow the instructions on the manufacturer's web site to download and install the latest drivers.

If you can't find a driver or the manufacturer's site, refer to the documentation that came with the hardware or your computer for support.

 

3. Log in as administrator

Depending on your Windows 2000 configuration, many different things such as installing programs or updating drivers will require you to log in as the Administrator.

To log in as the Administrator:
  1. Click on Start
  2. Click on Shut Down
  3. Click on Log Off.
  4. When you come to the Windows login screen select Administrator.
If you are unable to login as the administrator you will need to contact the system admin for further help with setting up user rights.

 

4. Disable 3rd party applications running in the background

Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

  1. To temporarily close any extra applications and services running in the background in Windows 2000:
    1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
    2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
    3. Click the Applications tab. This will list programs currently running on your system
    4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
    5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
    6. Now click the Processes tab. Click the bar that says User Name to sort the list.
    7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
    This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

     
  2. To prevent some applications from loading during startup in Windows 2000:
    NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer
    1. Click Start.
    2. Click Programs.
    3. Click Startup. The programs listed in this menu start automatically at boot.
    4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete
    Next time you restart, these applications will not run.

    You may still want to close out extra programs and processes by following the procedures outlined above in step 1.
 

To temporarily close any extra applications and services running in the background in Windows 95:

  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.

    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

 

To temporarily close any extra applications and services running in the background in Windows 98:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or it will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.

 

To temporarily close any extra applications and services running in the background in Windows Me:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows Me:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.

 

To temporarily close any extra applications and services running in the background in Windows XP:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
  3. Click the Applications tab. This will list programs currently running on your system
  4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
  5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
  6. Now click the Processes tab. Click the bar that says User Name to sort the list.
  7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows XP:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Click the Disable All button to uncheck these items.
  5. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.
 
Issue In program: Cannot pick up a second powerup
Description  
Solution One one powerup available at a time

You can only carry one powerup at a time. So when you are approaching a gift box on the track, unless you really need to save the particular powerup you are carrying, use it!

 
Issue In program: Unexpected Exit
Description  
Solution 1. Disable 3rd party applications running in the background

Background applications can be either closed temporarily or disabled. If they are temporarily closed, they will start again when the computer is restarted. If they are disabled they will need to be manually re-enabled to run them again.

  1. To temporarily close any extra applications and services running in the background in Windows 2000:
    1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
    2. This will bring up the Task Manager. If it brings up Windows Security, click the Task Manager button.
    3. Click the Applications tab. This will list programs currently running on your system
    4. Hold down the Ctrl key on the keyboard and click each program to highlight it.
    5. When all the programs are highlighted, hit the End Task button. If you get any messages that state the program is not responding, hit End Task again.
    6. Now click the Processes tab. Click the bar that says User Name to sort the list.
    7. Click on any of the processes except EXPLORER and TASKMGR that have your login name in the User Name column. Then click End Process. Click Yes on the Task Manager Warning. Repeat this step to remove all processes that are under your login name except EXPLORER and TASKMGR.
    This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

     
  2. To prevent some applications from loading during startup in Windows 2000:
    NOTE: This will permanently disable these programs from running. If you are unsure whether it is safe to stop these from running when your system starts up, check with the program manufacturer
    1. Click Start.
    2. Click Programs.
    3. Click Startup. The programs listed in this menu start automatically at boot.
    4. If there are any programs that you do not want to start during boot, right-click the icon in the menu, then click Delete
    Next time you restart, these applications will not run.

    You may still want to close out extra programs and processes by following the procedures outlined above in step 1.

 

To temporarily close any extra applications and services running in the background in Windows 95:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.

    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:

     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

 

To temporarily close any extra applications and services running in the background in Windows 98:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or it will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows 98:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes that are loaded during startup.
  4. Take note of which items are checked and which are not. You may want to jot this down.
  5. Uncheck all of the programs except for ScanRegistry, SystemTray and LoadPowerProfile (this will show up twice).
  6. Click OK. When you are prompted to restart, click Yes
Upon reboot, these applications will not start. Try the game with these disabled. If it works, then one of these programs may be conflicting. Open MSCONFIG using the process above and recheck these programs using the process of elimination to determine the conflicting program.

To undo the above changes:
  1. Click Start then Run
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. On the General tab, click the dot next to Normal Startup, or go back to the Startup tab and put checks next to the boxes that you noted earlier.
  4. Click OK. When you are prompted to restart, click Yes
This will restart your computer with all the background applications re-enabled.

 

To temporarily close any extra applications and services running in the background in Windows Me:
  1. Hold down the Ctrl+Alt+Delete keys simultaneously on your keyboard.
  2. This will bring up the Close Program window.
    This window will show all of the programs running currently on your system. We want to temporarily close all of these applications except for Explorer and Systray. The programs we close will restart when we reboot the computer. No permanent changes are being made. To close these other programs:
     
  3. Click once to highlight the first program listed.
  4. Hit the End Task button
Now repeat steps 1-4 to remove all other applications. Be careful not to hit Ctrl+Alt+Delete twice or this will cause your computer to reboot. Your computer will also reboot if you close Explorer or Systray or hit the Shut Down button.

This should temporarily close any conflicting background applications. These applications will start up again when you reboot.

To prevent extra applications and services from loading during startup in Windows Me:
  1. Click Start then Run.
  2. In the box type MSCONFIG and click OK. This will bring up the System Configuration Utility.
  3. Click the Startup tab. This displays a list of all non-vital applications and processes