1. Exit all programs and return to the desktop.
2. Double-click the My Computer icon.
3. Click View in the menu bar, choose Options and select the View tab.
4. In the Options window, locate the settings that begin with the word "Hide."
5. Remove any checkmarks that appear before these settings.
6. Locate the settings "Show All Files" and "Display the Full MS-DOS Path in the title bar" and place checkmarks in front of these.
7. Click Apply and click OK.

Windows® 98

1. Exit all programs and return to the desktop.
2. Double-click the My Computer icon.
3. Click View in the menu bar, choose Folder Options and select the View tab.
4. In the Folder Options window under the Hidden Files section, click "Show all Files."
5. Remove the checkmark before the setting "Hide file extension for known file types" if one exists.
6. Click Apply and click OK.

Windows® Me

1. Exit all programs and return to the desktop.
2. Double-click the My Computer icon.
3. Click Tools in the menu bar and select Folder Options.
4. Click the View tab.
5. Below "Hidden files and folders" locate "Show all files and folders." If "Show all files and folders" is not visible, double click "Hidden files and folder."
6. Click once on "Show All Files and Folders" to select it.
7. Locate "Hide file extensions for known file types." If the box to the left of this entry is checked, click once on the check mark to remove it.
8. Click Apply then click OK.

Procedure 2: Copy Files from the CD-ROM to the Hard Drive

1. Close all programs and return to the Windows® desktop.
2. Insert the program CD into the CD-ROM drive. (If the program starts, close it and leave the CD in the CD-ROM drive.)
3. Click Start, choose Find and select Files and Folders. (Windows® Me users: Click Start, select Search and click For Files or Folder.)
4. In the window that opens, type WING*.* in the Named: field.
5. In the Look In: field, click the down arrow and select the letter that represents the CD-ROM drive being used.
6. With the proper drive selected, click Find Now. (All 5 WinG files on the CD will be found and will show under the Name title.)
7. When the search has stopped and the files are listed, click Edit in the menu bar and choose Select All. (The files should become highlighted.)
8. Click Edit again and choose Copy from the list that appears.
9. Return to the desktop and double-click the My Computer icon. (The Find: All Files window may need to be repositioned to allow access to the My Computer icon. Do not close this window.)
10. Double-click the icon that represents the hard drive Reader Rabbit’s® Math is installed to. (This is typically the C: drive.)
11. Double-click the Windows folder.
12. In the Windows folder window, double-click the System (Windows® 95/98/Me) or System32 (Windows® 2000/XP) folder.
13. Select Edit from the menu bar and choose Paste. (This will copy the WinG files to the hard drive.)
14. Close the window and return to the desktop.
15. Start the program. The issue should be resolved.

Download and Install winG.exe

NOTE: This download is for Windows® 95 and Windows® 98 only. If you are running the program on Windows® Me, follow the procedures above to copy the Files from the CD to the hard drive.

1. Click Start, choose Settings and then click Control Panel.
2. Double-click the Display icon.
3. In the Display Properties window, select the Settings tab.
4. Near the bottom-left portion of the window, under Colors (Windows® 98) or Color Palette (Windows® 95), click the drop-down menu and choose 256 Colors.
5. Click Apply near the bottom-right portion of the window.
6. Choose Yes if asked, "Do you want to restart the computer?"

1. Verify that the proper CD is inserted into the CD-ROM drive.
2. Click Start and select Run. The Run dialog box will open.
3. Type X:\SETUP.EXE in the Open: field, where the X represents the letter that identifies the CD-ROM drive.
4. Click OK. The installation of the program should begin.
5. Follow the prompts to complete the installation.

1. Click once on the name of the player to be removed.
2. Press and hold the CTRL key (Windows®) or Control key (Macintosh®) while you tap the R key on the keyboard.
3. Release the CTRL (or Control) key.
4. Click Yes when asked, "Are you sure you want to remove [the selected name] from the list?" This should remove the original name and data file.
5. Launch the game and sign-in using the name that was removed.

1. Verify that the correct CD is being used when prompted to insert the disc.
2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the disc. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
3. Change the Read Ahead setting in the following manner:

1. Return to the desktop and right click on the My Computer icon.
2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
3. Click the File System button and click the CD-ROM tab.
4. Locate Optimize Access Pattern For:.
5. Click the arrow to the right of the information field and select the No Read Ahead option.
6. Restart Windows®.

4. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)

5. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
6. Try to use a different disc in the CD-ROM drive to see if it can be read.
7. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.

1. Close all programs and windows and return to the desktop.
2. Double-click the My Computer icon.
3. Click Tools on the menu bar and select Folder Options.
4. Click the View tab.
5. Below "Hidden files and folders," locate and click once on "Show all files and folders" to select it. (If the Show all files and folders heading is not visible, double-click "Hidden files and folders" to expand the list.)
6. Locate Hide file extensions for known file types. If the box to the left of this entry is checked, click once on the checkmark to remove it.
7. Click Apply and click OK. This will apply the new changes and close the Folder Options window.
8. Close all windows and follow the steps under Procedure 2.

Procedure 2: 44Copy Files from the CD-ROM to the Hard Drive

1. Place the Reader Rabbit's® Math Ages 6-9 program CD into the CD-ROM drive. (If the program starts, close it and leave the CD in the CD-ROM drive.)
2. Click Start and select Search. The Search Results window will open.
3. Click the All files and folders option.
4. Type WinG*.* in the All or part of the name: field (located on the left).
5. Click the down arrow to the right of the Look in: field and select the drive letter that represents the CD-ROM drive containing the Reader Rabbit's® Math Ages 6-9 program CD.
6. Click Search. When the search is complete, the five WinG files on the CD should be found and will appear in the right pane of the Search Results window.
7. Click Edit on the menu bar and choose Select All. This will select all five files that were found.
8. Click Edit on the menu bar and select Copy To Folder. The Copy Items dialog box will appear.
9. Click the plus (+) sign to the left of the C: drive.
10. Click the plus (+) sign to the left of the Windows folder.
11. Click once on the System32 folder to select it.
12. Click Copy at the bottom of the Copy Items dialog box. This will copy the five files (found in Step 6) to the C:\WINDOWS\SYSTEM32 directory.
13. When the file copy is complete, close all windows and return to the desktop.
14. Launch the Reader Rabbit's® Math Ages 6-9 program. The issue should be resolved.

1. Close all open programs and return to the Windows® desktop.
2. Click Start, select Find (or Search) and click Files or Folders….
3. Type EREG077.DAT on the Named: line.
4. Verify that the (C:) drive shows on the Look In: line.
5. Click Find Now (or Search Now) to begin the search. When the search is complete the results will appear in the bottom (or right) pane of the Find (or Search) window.
6. Double-click the EREG077.DAT file that is found in the Name column of the search results.
7. In the Open With window that appears, scroll down and click Notepad to highlight it.
8. Click OK. The file will open in Notepad.
9. Locate the [Reader Rabbit Math Ages 4-6 Register Status Data] line.
10. Change the line to the correct age level of Ages 6-9. The revised line [Reader Rabbit Math Ages 6-9 Register Status Data] should now appear.
11. Use the arrow keys to move the blinking text cursor to the end of the [Reader Rabbit Math Ages 6-9 Register Status Data] line.
12. Press ENTER. The cursor will move to the beginning of a blank line.
13. Type TimesCompleted=1 in the blank line.
14. Click File and choose Save.
15. Close all open windows and launch the program. The issue should be resolved.

1. After logging in to Windows®, insert the Reader Rabbit's® Math Ages 6-9 install CD into the CD-ROM drive.
   
   NOTE: If the installation does not begin, complete these steps to continue:

1. Click Start on the Windows® taskbar.
2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
4. Click the Add New Programs icon located on the left side of the window.
5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
7. Click Finish to begin the installation.

NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.

2. Follow the onscreen instructions to install the program.

NOTE: If you encounter problems and are unable to successfully install the program, continue with Installing Programs Using the Program Compatibility Wizard listed below.

Installing Reader Rabbit's® Math Ages 6-9 Using the Program Compatibility Wizard

Most programs designed for an earlier version of the Windows® operating system will install and run properly on Windows® XP. In some instances, however, when attempting to install such a program, various issues can occur. The information and procedure presented in this section will help you to install a program (designed for earlier versions of Windows®) by using the Program Compatibility Wizard.

NOTE: Windows® XP allows different options for viewing graphical interface. The following procedure assumes that the default Windows® XP view settings are used, rather than the Classic Start Menu View.

1. Uninstall the program using the Add or Remove Programs Control Panel (Steps a-c under Installing in Windows® XP).
2. After removing the program, or if the program does not show in the Add or Remove Programs Control Panel, continue with the next step.
3. Verify the Minimum System Requirements of the program that is to be installed. (This information will be needed as the procedure below is completed.)
4. Close programs and return to the desktop.
5. Insert the program (or installation) CD into the CD-ROM drive.
   
   NOTE: If a program installation screen appears prompting you to install the program, click the selection (i.e., No, Cancel or Exit the Installation, etc.) that will cancel the installation, and return to the desktop.
    
6. Click Start on the Windows® taskbar.
7. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
8. Click Next.
9. Click the "I want to use the program in the CD-ROM drive" radio button.
10. Click Next. A window presenting the different Windows® Compatibility Modes will open.
11. Click the radio button next to the desired Compatibility Mode and click Next. (Consult the Minimum System Requirements of the program that is to be installed [Step 1] for system information.) The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.
    
    NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.
    
    By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
     
12. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
13. Verify that the settings are correct.
    
    NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
     
14. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. The program installation will begin.
15. Follow the prompts to install the program.
16. After the installation is complete, close the program to return to the Program Compatibility Wizard.
    
    NOTE: After the program is closed, the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.
     
17. If the program functioned properly using the compatibility mode that was selected in Step 11 (above), click Next-the Program Compatibility Data window will open-and continue with Step 18.
    
    NOTE: If the program did not function correctly, uninstall the program (using the Add or Remove Programs Control Panel: Step 1) and repeat the above procedure, choosing different compatibility settings.
     
18. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
19. Click Finish to close the window.
20. Launch and use the program.

1. Close programs, return to the desktop, and click Start on the Windows® taskbar.
2. Click All Programs, choose Accessories and select Program Compatibility Wizard. The icon appears as a question mark (?). The Program Compatibility Wizard Welcome window will open.
3. Click Next.
4. Click the "I want to choose from a list of programs" radio button. A list of programs will appear.
5. Select the program that is to run in a Compatibility Mode.
6. Click Next. A window presenting the different Windows® Compatibility Modes will open.
7. Click the radio button next to the desired Compatibility Mode and click Next. The window that appears allows for the selection of 256 Colors and/or 640 X 480 Pixel Screen Resolution.
   
   NOTE: These display settings are not available options in Windows® XP. They are only available when running a program in Program Compatibility Mode. The only reason to choose either of these settings is if you are experiencing difficulty installing or running an older application designed to run in MS-DOS®, Windows® 3.1 or Windows® 95. If all options remain unchecked, then the current Colors and Screen Resolution settings will not be altered.
   
   By default, Windows® XP uses visual themes that may change the appearance or behavior of other programs, especially those games or educational programs that include intensive graphics and animation. To prevent the visual themes from affecting these programs, check Disable Visual Themes.
    
8. Click Next. A window showing the heading "Test Your Compatibility Settings" will appear. In addition, the settings that you selected will appear.
9. Verify that the settings are correct.
   
   NOTE: If the settings are not correct, click the Back button to return to the previous screen (or screens) and make the necessary changes.
    
10. With the correct settings selected and showing in the "Test Your Compatibility Settings" window, click Next. A screen showing the following question will open: "Did the program work correctly?" In addition, the program selected in Step 5 (above) will launch.
11. Run the program to test the settings.
12. After testing the settings, minimize (or close) the program to return to the Program Compatibility Wizard.
    
    NOTE: After the program is minimized (or closed), the window with the "Did the program work correctly?" question will reappear. The "Yes. Set this program to always use these compatibility settings" will be selected.
     
13. If the program functioned properly using the compatibility mode that was selected in Step 7 (above), click Next. The Program Compatibility Data window will open.
    
    NOTE: If the program did not function correctly, click "No, try different compatibility settings" and complete the Wizard. After completing the wizard, try the program again.
     
14. In the window that opens, select Yes or No and click Next. The Completing the Program Compatibility Wizard window will appear.
15. Click Finish to close the window.
16. Launch (if necessary) and use the program.

1. Verify the system meets the minimum system requirements for the program. If the requirements are met (or exceeded), continue with Step 2.
   
   NOTE: If the system does not meet the minimum system requirements, the program may not install or run properly.
    
2. Insert the Reader Rabbit's® disk into the proper drive and begin the installation.
   
   NOTE: If the installation does not begin, consult the instructions that came with the program to continue.
    
3. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.
4. Click Yes to agree to the terms of the license agreement.
5. At the Choose Destination Location window, press and hold the CTRL key and click Next. The Select Program Folder dialog box will appear.
6. Release the CTRL key and follow the onscreen prompts to continue installing the program.

1. Close all programs and return to the desktop.
2. Click Start and select Control Panel.
3. In the Control Panel window, double-click Sounds, Speech, and Audio Devices.
4. Double-click Sounds and Audio Devices.
5. Click the Audio tab.
6. Click the down arrow next to MIDI Music Playback and change the Single Instrument selection to MPU-401 (or one most similar to this).
7. Click Apply and click OK.
8. Close all open windows and run the program.

1. Double-click My Computer.
2. Double-click Printers.
3. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
4. Launch and use the program.

Windows® 2000

1. Double-click My Computer.
2. Double-click Control Panel.
3. Double-click Printers.
4. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
5. Launch and use the program.

Windows® XP

1. Click Start and choose Printers and Faxes.
2. Right-click on the updated printer and choose Set as Default. A checkmark will appear beside the printer icon.
3. Launch and use the program.