1. Verify that the correct CD is used when prompted to insert the CD.
    
2. After placing the CD into the drive when prompted, wait at least 30 seconds before clicking OK. This allows the drive time to read the disc.
    
3. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
    
4. Change the Read Ahead setting in the following manner:

1. Return to the desktop and right-click the My Computer icon.
    
2. Select Properties from the menu that appears and click the Performance tab in the Systems Properties window.
    
3. Click the File System button and click the CD-ROM tab.
    
4. Locate Optimize Access Pattern For:.
    
5. Click the arrow to the right of the information field and select the No Read Ahead option.
    
6. Restart Windows®.

5. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If anything else shows, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
    
6. Turn off DMA in the following manner:

1. In the Systems Properties window (found in Step 4a and 4b above), click the Device Manager tab.
    
2. Choose View Devices By Type. In the list that appears, locate CD-ROM or CD-ROM Controller.
    
3. Click the plus (+) sign next to this listing.
    
4. Using the left mouse button, double-click the name that appears.
    
5. In the Properties window, click the Settings tab. Find the DMA checkbox and remove the checkmark (if one exists).
    
6. Click OK.

7. Verify that the most current version of the driver for the CD-ROM drive is in use. Contact the computer manufacturer for additional information.
    
8. Try to use a different CD in the CD-ROM drive to see if it can be read.
    
9. If possible, insert the problem CD into the CD-ROM drive of another computer to see if the issue remains.

1. Place the Reader Rabbit® Learn To Read With Phonics™ 1st & 2nd Grade CD into the CD-ROM drive.
    
2. Double-click the My Computer shortcut on the Desktop. For Windows® XP, click Start and click My Computer.
    
3. When the My Computer window opens, double-click the shortcut that represents the drive containing the Reader Rabbit® Learn To Read With Phonics™ 1st & 2nd Grade CD. The installation Welcome window will open.
   
   NOTE: If installation Welcome window does not open and the contents of the CD are displayed instead, double-click the Play.exe file to begin the installation.
   
    
4. Click Next and follow the prompts to complete the installation.

1. Place the Reader Rabbit® Learn To Read With Phonics™ 1st & 2nd Grade CD into the CD-ROM drive.
    
2. Double-click Learn to Read Grades 1 & 2. The installation window will open.
    
3. Follow the onscreen instructions to complete the installation.

1. After logging in to Windows®, insert the Reader Rabbit® Learn To Read With Phonics™ 1st & 2nd v1.0 install CD into the CD-ROM drive.
   
   NOTE: If the installation does not begin, complete these steps to continue:

1. Click Start on the Windows® taskbar.
    
2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
    
3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
    
4. Click the Add New Programs icon located on the left side of the window.
    
5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
    
6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
    
7. Click Finish to begin the installation.

NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.

2. Follow the onscreen instructions to install the program.

1. Verify the system meets the minimum system requirements for the program. If the requirements are met (or exceeded), continue with Step 2.
   
   NOTE: If the system does not meet the minimum system requirements, the program may not install or run properly.
   
    
2. Insert the Reader Rabbit's® disk into the proper drive and begin the installation.
   
   NOTE: If the installation does not begin, consult the instructions that came with the program to continue.
   
    
3. When the Welcome dialog box appears, click Next. The Software License Agreement will appear.
    
4. Click Yes to agree to the terms of the license agreement.
    
5. At the Choose Destination Location window, press and hold the CTRL key and click Next. The Select Program Folder dialog box will appear.
    
6. Release the CTRL key and follow the onscreen prompts to continue installing the program.