Join Reader Rabbit on a joyful journey to
build reading confidence and success!
Develop essential reading skills while
exploring 26 Letter Lands filled with fun
phonics activities and engaging storybooks.
Practice language arts skills while playing
with four fabulous word-making machines at
the Word Factory. This program is a first
step toward building a life-long love of
reading.
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CD Is Not
Recognized |
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After
inserting the CD into the CD drive when prompted, the CD is not
recognized. Any number of the following conditions may cause this
issue: wrong CD is used, CD needs cleaned, CD drive settings require
changes, or the CD driver for the drive is corrupted, outdated or
the wrong one. The remainder of this technical note describes how to
proceed. Completing the following procedures
will help to resolve the CD-Read issue. Begin with item one and
proceed through the list.
- Verify that the correct CD is used when prompted to insert
the CD.
- After placing the CD into the drive when prompted, wait at
least 30 seconds before clicking OK. This allows the drive time
to read the disc.
- Clean the CD. Place a small amount of nonabrasive, liquid
soap on the shiny side of the CD. Using your fingertips and warm
water, gently rub the soap on the CD in a circular motion. Rinse
the CD thoroughly and dry it using a clean, soft T-shirt or
lint-free towel. Do not use paper towels or tissue paper.
- Change the Read Ahead setting in the following manner:
- Return to the desktop and right-click the My Computer
icon.
- Select Properties from the menu that appears and click
the Performance tab in the Systems Properties window.
- Click the File System button and click the CD-ROM tab.
- Locate Optimize Access Pattern For:.
- Click the arrow to the right of the information field
and select the No Read Ahead option.
- Restart Windows®.
- Verify that the computer is utilizing a 32-bit file system.
In the Systems Properties window (found in Step 3 above), click
the Performance tab. Verify that the File System reads 32-bit.
(If anything else shows, contact the computer manufacturer for
installation of the proper CD-ROM or hard drive drivers.)
- Turn off DMA in the following manner:
- In the Systems Properties window (found in Step 4a and
4b above), click the Device Manager tab.
- Choose View Devices By Type. In the list that appears,
locate CD-ROM or CD-ROM Controller.
- Click the plus (+) sign next to this listing.
- Using the left mouse button, double-click the name that
appears.
- In the Properties window, click the Settings tab. Find
the DMA checkbox and remove the checkmark (if one exists).
- Click OK.
- Verify that the most current version of the driver for the
CD-ROM drive is in use. Contact the computer manufacturer for
additional information.
- Try to use a different CD in the CD-ROM drive to see if it
can be read.
- If possible, insert the problem CD into the CD-ROM drive of
another computer to see if the issue remains.
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Auto-Installation Does Not Begin |
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After
inserting one of the Reader Rabbit® Learn to Read with Phonics™
preschool & Kindergarten CD into the CD-ROM drive, Auto-Play does
not start the installation. Installing the program manually will
resolve the issue. Consult the remainder of this technical note for
the procedure. Follow the steps below for
the operating system in use to complete a manual installation of the
program.
Windows®
- Place the Reader Rabbit® Learn to Read with Phonics™
preschool & Kindergarten CD into the CD-ROM drive.
- Double-click the My Computer shortcut on the Desktop. For
Windows® XP, click Start and click My Computer.
- When the My Computer window opens, double-click the shortcut
that represents the drive containing the Reader Rabbit® Learn to
Read with Phonics™ preschool & Kindergarten CD. The installation
Welcome window will open.
NOTE: If installation Welcome window does not open and
the contents of the CD are displayed instead, double-click the
Play.exe file to begin the installation.
- Click Next and follow the prompts to complete the
installation.
Macintosh®
- Place the Reader Rabbit® Learn to Read Success System™ CD
into the CD-ROM drive.
- Double-click Road to Reading or Word Factory. The
installation window will open.
- Follow the onscreen instructions to complete the
installation.
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Severe Error: Cannot Create Directory |
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When
attempting to install Learn to Read with Phonics™ Preschool &
Kindergarten v 1.3, a Severe error dialog appears with the following
message: "Cannot create directory." This issue typically occurs when
attempting to install the program on Windows® 2000 or Windows® XP
under compatibility mode while logged in as a user without
administrator privileges. Logging in as a user with administrator
privileges, deleting temporary files or both will help to identify
the source of the issue. View the remainder of this note for more
information. When installing Learn to Read
with Phonics™ Preschool & Kindergarten v 1.3 on Windows® 2000 or
Windows® XP, you must be logged into Windows® as a user with
administrator privileges. Once the program is installed, a user with
restricted privileges can run it.
NOTE: If the computer that the program is to be installed on
is connected to a network, administrator privileges to the network
are not required. Administrator privileges to the system the program
is to be installed on are required, however. For information about
user privileges, view the Windows® Help or contact the system
administrator for help installing the software.
If the issue remains after logging in to Windows® as a user with
administrator privileges, follow the procedure below to delete
temporary files, and temporarily turn off any security software
(e.g., FoolProof® Security) that is running.
Printing this note before you begin is recommended.
Deleting Temporary Files
- Close all programs and windows.
- Click Start and select Shutdown.
- Choose the restart option and click OK. Windows® will
shutdown and restart.
- Log in as a user with administrator privileges.
- Turn off any security software (e.g., FoolProof® Security)
that is running.
NOTE: Security programs such as FoolProof® security can
block some users (including those with administrator privileges)
from installing/uninstalling software, from accesses to certain
directories, from files, etc. If a security program is
installed, contact the system administrator to verify that the
current settings do not prevent the proper installation of the
program, or to temporarily turn the program off while installing
Read with Phonics™ Preschool & Kindergarten v 1.3.
- Click Start, select Search (or Find) and click For Files or
Folders. The Search (or Find) window will open.
NOTE: For Windows® XP, click Search All Files and
Folders.
- Type *.TMP in the Named: field.
- Click the down arrow to the right of the Look in: field and
select the C: drive.
- Click Search Now (or Find Now) to begin the search. When the
search is complete, the results will appear on the right
(Windows® Me/2000/XP) or bottom (Windows® 98) pane of the Search
(or Find) window.
- Verify that all files found are a TMP (or _MP or ~MP) file
type.
NOTE: If a file type other than those mentioned in this
technical note shows in the window, verify that the correct
entry was typed in the Named: field. If the entry is incorrect,
retype the information exactly as described in this technical
note and repeat Steps 9 and 10.
- Click Edit on the menu bar and choose Select All.
- Click File on the menu bar and select Delete.
- When asked to confirm the deletion of files, click Yes.
- Repeat Steps 7-13 and type *._MP to replace *.TMP.
- Repeat Steps 7-13 and type *.~MP to replace *._MP.
- Close all programs and windows and return to the desktop.
- Right-click the Recycle Bin icon and select Empty Recycle
Bin from the menu that appears.
- Click Yes when asked to confirm the deletion of files.
- Place the Reader Rabbit® Learn to Read with Phonics™
Preschool & Kindergarten v 1.3 CD into the CD drive and install
the program.
- When the installation is complete, restart the computer.
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Unsupported
Processor |
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When
attempting to install DirectX® (included on the Reader Rabbit® Learn
To Read With Phonics™ Preschool & Kindergarten CD) the message
"Unsupported processor" appears. This issue occurs when attempting
to install DirectX® on a system running a Cyrix® 686-class
processor. View the remainder of this technical note for more
information. The Reader Rabbit® Learn To
Read With Phonics™ Preschool & Kindergarten requires DirectX® and a
Pentium®-class processor to properly install and run. Click or
search for
Technical Note ID: 32861 at http://support.broderbund.com to
view the minimum system requirements of Reader Rabbit® Learn To Read
With Phonics™ Preschool & Kindergarten.
For more information about this issue and DirectX®, click or go to
http://support.microsoft.com and search the knowledge base for
Knowledge Base Article ID: 289106. |
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Not Enough Disk
Space |
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During
the installation of the Reader Rabbit's® title, the message "Not
enough disk space" appears. This typically occurs when attempting to
install the program to a hard drive that has more than 2 GB's of
free space. The remainder of this technical note describes how to
install the program. Follow the procedure
below to install the program.
- Verify the system meets the minimum system requirements for
the program. If the requirements are met (or exceeded), continue
with Step 2.
NOTE: If the system does not meet the minimum system
requirements, the program may not install or run properly.
- Insert the Reader Rabbit's® disk into the proper drive and
begin the installation.
NOTE: If the installation does not begin, consult the
instructions that came with the program to continue.
- When the Welcome dialog box appears, click Next. The
Software License Agreement will appear.
- Click Yes to agree to the terms of the license agreement.
- At the Choose Destination Location window, press and hold
the CTRL key and click Next. The Select Program Folder dialog
box will appear.
- Release the CTRL key and follow the onscreen prompts to
continue installing the program.
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Mac |
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Platform: |
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Mac® OS 8.6-9.2.2 |
| CPU: |
180 MHz processor or faster |
| Hard
Disk: |
100 MB free hard disk space |
| RAM: |
32 MB RAM |
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CD-ROM: |
8x CD-ROM drive or faster |
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Monitor: |
800 x 600 display, 16-bit color |
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Sound Card: |
yes |
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Optional: |
Recommended: Printer, microphone,
Internet access* |
| Other: |
Mouse,
Speakers
*User is responsible for all
Internet access fees and phone charges. |
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Win |
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Platform: |
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Windows® 95/98/Me/2000/XP |
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CPU: |
166 MHz Pentium® or faster processor (300
MHz Pentium® or faster for Windows® XP) |
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Hard Disk: |
100 MB free hard drive space |
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RAM: |
32 MB RAM (128 MB RAM for Windows® XP)
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CD-ROM: |
8x CD-ROM drive or faster |
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Monitor: |
800 x 600 display, 16-bit color |
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Sound Card: |
Windows®-compatible sound card and
speakers |
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Optional: |
Recommended: Printer, microphone,
Internet access* |
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Other: |
Mouse, DirectX® 8 (included on the
CD)
*User is responsible for all
Internet access fees and phone charges. |
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