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Resume Pro Version 3.0
FAQs - Downloads - System Requirements
 
Resume Pro Version 3.0
 
 
 

Be Prepared For Your Next Opportunity

bullet Wizards, templates, and keyword glossaries
bullet Automatically fit your resume to one page
bullet “One-click” fonts and bullets
bullet Mail, fax, e-mail, or post your resume
bullet Cover letter samples
bullet Practice interview techniques
bullet Expert advice on the process of landing your job

 

 
FAQs
bullet Exception 10H in Module RPWIN.EXE
bullet Sample Resumes and Cover Letters
bullet General Protection Fault in RPWIN.EXE
bullet Page Breaks: Too Much Space at the Bottom
bulletAdding a Section
bullet Print Shop® Resume Pro™ Deluxe Is Available

 
Issue Exception 10H in Module RPWIN.EXE
Description  
Solution When printing, the following error message appears: "Illegal operation-Exception 10h in module rpwin.exe." An outdated or corrupt printer driver typically causes this issue. Deleting temp files and updating the printer driver will help to identify the source of the issue. Consult the remainder of this technical note for additional information. The procedures below identify the steps required to delete the temp files and to collect printer driver information.
  1. At the desktop, click Start, select Shut Down and click Restart the Computer.
     
  2. After the computer restarts, click Start, select Programs and click Windows® Explorer.
     
  3. In the Explorer window that opens, double-click the C letter drive, double-click the Windows® directory and double-click the Temp directory to open it. (The words Exploring-Temp should appear at the top of the window.)
     
  4. Click the first file listed in the Temp directory, click Edit in the menu bar and click Select All. (All files in the C:\Windows\Temp\ directory will be highlighted.)
     
  5. Press the DELETE key on the keyboard.
     
  6. Click Yes when prompted, "Are you sure that you want to send X number of items to the Recycle Bin?" (The letter X represents the actual number of items in the Temp directory.) If a message appears indicating that a particular file cannot be deleted and that access is denied, click OK to continue.
     
  7. Press the DELETE key on the keyboard and delete as many files as possible until no more can be deleted. (The number of files in the C:\Windows\Temp\ directory should be significantly reduced.)
     
  8. Close all windows and return to the desktop.
     
  9. Click Start, select Settings and click Printers. The Printers dialog window will open.
     
  10. In the Printers dialog window, click once on the printer icon that represents the printer in use. (The icon should become highlighted.)
     
  11. Click File in the menu bar, select Properties and click the Details tab. (If a version number is presented regarding the printer driver, record this number.)

    NOTE: If no version number is presented, it is recommended to update the printer driver to be sure that the most current driver is installed.

     
  12. If a version number is found, compare the listed version number to the newest available driver for that model printer. (Driver update information can be found at the printer manufacturer's Web site.)
     
  13. If the listed version number is lower than the newest driver, contact the printer manufacturer for instructions on updating the driver.

    NOTE: It is recommended that the original printer driver be uninstalled before installing the updated driver obtained from the manufacturer.

     
  14. If the listed version is equal to the newest driver, install a suitable emulation driver. For help identifying and installing a suitable emulation, contact the printer manufacturer.
     
  15. Launch and use the program.
NOTE: For some printer models, it may be necessary to switch back to the original printer when using a desired application in order to gain full functionality of the printer.
 
Issue Sample Resumes and Cover Letters
Description  
Solution After installing Resume Pro™ 3.0, you want to open the included Sample Resumes and Cover Letters. The remainder of this note describes how to continue. To open the samples, follow the steps for the desired procedure.

Sample Cover Letters
  1. Launch the Resume Pro™ 3.0 program.
     
  2. Click File and select Open.
     
  3. Change Files of Type to Word Processor Document (*.rpd, *.doc).
     
  4. Double-click the Samples folder.
     
  5. Double-click the desired cover letter.
Sample Resumes
  1. Launch the Resume Pro™ 3.0 program.
     
  2. Click File and select Open. Files of Type will default to Resume (*.rsm).
     
  3. Double-click the Samples folder.
     
  4. Double-click the desired resume.
 
Issue General Protection Fault in RPWIN.EXE
Description  
Solution While in the Task Wizard, the following error message appears: "Illegal Operation-General Protection Fault in rpwin.exe." A conflict with a program running in the background typically causes this type of error. Uninstalling the program, closing background applications and reinstalling the program will help to prevent a reoccurrence of this error. Consult the remainder of this note for additional information. Uninstalling Resume Pro™ 3.0
  1. Close programs and return to the desktop.
     
  2. Click Start, select Settings and choose Control Panel.
     
  3. Double-click the Add/Remove Programs in the Control Panel window.
     
  4. Find Resume Pro 3.0 in the list of programs and click on it once to select it.
     
  5. Click the Add/Remove button.
     
  6. Click the No to All selection if asked whether to delete Shared Files.
     
  7. After the program has been removed, close all open windows and return to the desktop. Resume Pro™ 3.0 is now removed from the system.
     
  8. Continue with the following procedure to reinstall Resume Pro™ 3.0
Reinstall Resume Pro™ 3.0

Completing the steps below can help to prevent issues that sometimes occur when installing a program.

NOTE: Before closing any background program, consult the computer manufacturer to identify which programs need to remain running. In particular, computers such as Compaq®, Packard Bell® or Aptiva® that were pre-manufactured with all components installed, may experience difficulties restarting if certain background programs are closed.
 
  1. Close all programs and return to the desktop.
     
  2. Click Start, select Shut Down, choose the option for Restart and click OK. The computer will shutdown and restart.
     
  3. Verify that no programs are running in the background. To do this, press and hold down the CTRL and ALT keys at the same time. While these keys are pressed, tap the DELETE key once.
     
  4. Release the CTRL and ALT keys. A Close Program window will open. (In it appears a listing of all of the programs currently running on the system. For any installation, two programs must remain active: Explorer and Systray.)
     
  5. Start at the top of the Close Program listing and highlight a program (other than Explorer or Systray) by clicking on it once.
     
  6. Click the End Task button in the lower-left corner of the Close Program window. (Do not click the Shut Down button, as it will shut down the computer. This will start all programs that have been closed, requiring that the procedure be repeated from the beginning.) As a safety feature, only one program can be closed at time. The Close Program window will close each time the End Task button is selected.

    NOTE: Most programs will close with a single End Task action. Some programs, however, will require that the End Task button be selected again. If a message appears indicating that the program is not responding, click End Task again and proceed.

     
  7. Repeat Steps 4-6 to end task all programs except Explorer and Systray.
     
  8. When only Explorer and Systray are showing in the Close Program window, click the Cancel button.
     
  9. Insert the Resume Pro™ 3.0 CD into the CD-ROM drive.
     
  10. Follow the prompts to complete the installation.

    NOTE: If the installation does not begin, complete these steps:
  1. Click Start, choose Settings and select Control Panel.
     
  2. Click Install.
     
  3. Click Next and wait for the computer to locate the installation program for Resume Pro™ 3.0.
     
  4. Click Finish and follow the prompts to complete the installation of Resume Pro™ 3.0.
  1. At the conclusion of installing Resume Pro™ 3.0, restart Windows®. This will restart all of the programs that were running in the background that were closed because of the above procedure.
     
  2. Launch and use the program.
 
Issue Page Breaks: Too Much Space at the Bottom
Description  
Solution When a page break is inserted between sections, a blank space appears at the bottom of the page. This is a program default setting. Exporting the resume into the Word Processor module of the program, editing the document, and then printing the resume will help resolve the issue. Consult the remainder of this note for additional information. Complete these steps:
  1. Launch the program and open the resume.
     
  2. Click File in the menu bar and select Export.
     
  3. Make the desired revisions and remove the extra spaces.
     
  4. Print the resume from the Word Processor module.
 
Issue Adding a Section
Description  
Solution When creating a resume, you want to add additional sections such as Experience, Education, etc. Consult the remainder of this note for additional information. Complete the following steps to add multiple sections:
  1. Launch the program and open or begin a new project.
     
  2. Click Edit and select Add Section.
     
  3. Click the desired section and click OK.
 
Issue Print Shop® Resume Pro™ Deluxe Is Available
Description  
Solution Fine-turn your resume and cover letters with The Print Shop® Resume Pro™ Deluxe and stay a step ahead of your competition. Create additional professional-looking projects that will complete your resume and cover letter combination. The remainder of this note describes how to learn more about The Print Shop® Resume Pro™ Deluxe.
 
 
Downloads
 
 
System Requirements
 
 
Win
Platform:   Windows® 98, Me, XP
CPU: 486/66 or faster
Hard Disk: 10 MB free hard disk space
RAM: 8 MB RAM
CD-ROM: yes
Monitor: SVGA graphics, 256 colors
Sound Card: 16-bit sound card & compatible speakers
Optional: none
Other: Mouse, Speakers

 



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Last modified:03/27/2008