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Ultimate Writing & Creativity Center
FAQs - Downloads - System Requirements
 
Ultimate Writing & Creativity Center
 
 
 

Explore, discover, imagine, write, and learn!

Ultimate Writing & Creativity Center combines easy-to-use writing and creativity tools with special educational features that help children learn to write. Inspires and motivates with an exciting world filled with interesting facts, imaginative ideas, and interactive characters! Coaches young writers through the five stages of the writing process: prewriting, drafting, revising, editing, and presenting. Transforms documents into multimedia presentations—complete with music and animation!

Writing ideas: Explore 4 exciting lands—Rain Forest, Desert, Space, and Ocean. Click on animated objects for over 1,000 writing ideas.

Picture place: Paint your own pictures, or add clip art, photos, sound, music, and animation to brilliant backgrounds.

Interactive spoken help: Penny coaches you through the writing process with encouragement, suggestions, and checklists.

 
 
FAQs
bulletCannot Locate Program
bullet Invalid Page Fault in WP_ENG.DLL
bullet256 Colors Required
bullet Auto-Installation Does Not Begin
bulletCD Is Not Recognized
 
Issue Cannot Locate Program
Description  
Solution When attempting to launch the Ultimate Writing & Creativity Center® program on a computer where the software was pre-installed from the master CD's and Hewlett-Packard®, the program cannot be found. An incorrect CD-ROM drive letter causes this issue. Entering the correct CD-ROM drive letter in the program path should resolve the issue. The procedure that follows presents the steps needed to resolve the issue.
 
  1. Close programs and all windows and return to the desktop.
     
  2. Place the CD in the CD-ROM drive.
     
  3. Click Start, select Settings and choose Taskbar.
     
  4. Click the Start Menu Programs tab and click Advanced.
     
  5. On the right side of the screen, double-click the Programs folder.
     
  6. Double-click the Kids Stuff folder.
     
  7. Click once on the Ultimate Writing & Creativity Center® icon to highlight it.
     
  8. Select File and then Delete.
     
  9. Click "Yes" when asked if you want to send the file to the Recycle Bin.
     
  10. Close all open windows and return to the desktop.
     
  11. Click Start and select Run.
     
  12. Type D:\UWCC32\SETUP_32.EXE in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  13. Click OK. This will reinstall the program.
     
  14. Select NO if you are prompted to reinstall.
     
  15. Click NEXT for all other buttons presented.
     
  16. When prompted to restart the system, select OK.
     
  17. When the computer restarts, close all open windows.
     
  18. Launch the program. The issue should be resolved.
 
Issue Invalid Page Fault in WP_ENG.DLL
Description  
Solution During the operation of Ultimate Writing & Creativity Center™, an invalid page fault occurs in module WP_ENG.DLL. This video-related issue can sometimes be resolved when the hardware acceleration is lowered. If lowering the hardware acceleration improves system performance and the error does not reoccur, updating the video card driver is recommended. Lower the hardware acceleration in the following manner.

NOTE: Before lowering hardware acceleration, contact the computer manufacturer for additional information. Some computers may experience video issues after changing this setting.

Video: Lower Hardware Acceleration (Windows® 95/98)
  1. Click Start, select Settings and choose Control Panel.
     
  2. Double-click the System folder to open it.
     
  3. Click the Performance tab.
     
  4. In the Performance tab window, click the Graphics button.
     
  5. In the Advanced Graphics Settings window, locate the hardware acceleration adjustment bar. (It will show the words None and Full at each end.)
     
  6. Move the hardware acceleration needle two (2) notches to the left to the BASIC setting. The word Basic will appear in the sentence immediately under the setting needle. Do not select the NONE setting which is the setting to the far left.
     
  7. For the new setting to take effect click OK and restart the computer when prompted.
NOTE: If lowering the hardware acceleration improved performance, check to see if the latest version of video driver is installed. Contact the computer manufacturer for additional information and assistance.

Updating the Video Driver

NOTE: The driver (make and model information) is found in the Device Manager in the System Properties window.
  1. Return to the desktop and right-click the My Computer icon.
     
  2. Using the left mouse button, click Properties in the menu that appears.
     
  3. Click the Device Manager tab in the Systems Properties window.
     
  4. Find Display Adapters and click the Plus (+) sign before it.
     
  5. Double-click the driver name that appears and click the Driver tab in the window. (The date of the driver currently installed should be displayed.)
     
  6. Record the information.
NOTE: Video driver updates can be obtained from the appropriate manufacturer’s Web site, or by contacting the computer manufacturer for update and download information.
 
Issue 256 Colors Required
Description  
Solution Ultimate Writing & Creativity Center™ requires that the Colors (Windows® 98) or Color Palette (Windows® 95) setting be set to 256 Colors. (This is a minimum requirement of the program.) Following a step-by-step procedure will allow you to change the setting or to verify that 256 Colors is chosen as one of the Display Settings. Complete the following procedure to change the color settings to 256 colors.
  1. Click Start, choose Settings and then click Control Panel.
     
  2. Double-click the Display icon.
     
  3. In the Display Properties window, select the Settings tab.
     
  4. Near the bottom-left portion of the window, under Colors (Windows® 98) or Color Palette (Windows® 95), click the drop-down menu and choose 256 Colors.
     
  5. Click Apply near the bottom-right portion of the window.
     
  6. Choose Yes if asked, "Do you want to restart the computer?"
NOTE: If 256 Colors is not an available setting, contact the computer manufacturer for additional assistance and information.
 
Issue Auto-Installation Does Not Begin
Description  
Solution After inserting the Ultimate Writing & Creativity Center™ CD into the CD-ROM drive, the Auto-Run feature of the computer does not start the installation. Installing the program manually will resolve the issue. Follow the steps below to complete a manual installation of the program.
  1. Verify that the proper CD is inserted into the CD-ROM drive.
     
  2. Click Start and select Run. The Run dialog box will open.
     
  3. Type D:\SETUP.EXE in the Open: field. (The letter D represents the CD-ROM drive. If a different letter represents your CD-ROM drive, use that letter when typing the information in the Open: field.)
     
  4. Click OK. The installation of the program should begin.
     
  5. Follow the prompts to complete the installation.
 
Issue CD Is Not Recognized
Description  
Solution After inserting the CD into the CD-ROM drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is being used, CD needs cleaned, CD-ROM drive settings require changes, or the CD-ROM driver is corrupted, outdated, or the wrong one. By completing the procedures that follow, the CD-Read issue may be resolved. Begin with item one and proceed through the list.
 
  1. Verify that the correct CD is being used when prompted to insert the disc.
     
  2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the disc. Using your fingertips and warm water, gently rub the soap on the disc in a circular motion. Rinse the disc thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
     
  3. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right click on the My Computer icon.
     
  2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
     
  3. Click the File System button and click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For:.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  1. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
     
  2. Try to use a different disc in the CD-ROM drive to see if it can be read.
     
  3. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.
 
 
Downloads
 
 
System Requirements
 
  Mac
Platform:   Mac OS 7.0.1–9.2, OS X Classic mode
CPU: 68040/33 MHz or faster
Hard Disk: 15 MB free hard disk space
RAM: 12 MB RAM (16 MB for PowerMac)
CD-ROM: 2X CD-ROM drive
Monitor: 13" or larger (640x480) monitor, 256 colors
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Win
Platform:   Windows® 95/98, Me, XP
CPU: 486DX/33 MHz or faster (233 MHz for XP)
Hard Disk: 30 MB free hard disk space
RAM: 8 MB RAM (72 MB for XP)
CD-ROM: 2X CD
Monitor: 640x480 VGA monitor, 256 colors
Sound Card: Windows-compatible sound card & speakers
Optional: none
Other: Mouse

 



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Last modified:03/27/2008