Welcome to support.selectsoft.com
Zoombinis Island Odyssey
FAQs - Downloads - System Requirements
 		 Zoombinis Island Odyssey
 
 
 

Return to Zoombini Isle in Another Puzzling Odyssey!

Life continued to be good for the Zoombinis. That is, until they received word about the homeland they had left behind. The dastardly Bloats had destroyed the natural habitat and then evacuated, leaving the Zerbles and other wildlife struggling for survival. Build important logical-reasoning skills and explore scientific concepts as you restore Zoombini Isle to its original splendor and ensure the survival of the wild Zerbles.
 
 
FAQs
bulletCD Is Not Recognized
bullet Auto-Installation Does Not Begin
bullet Incompatible Version of the RPC Stub
bullet Unable to Add a Name to the Sign-In List
bulletChange Difficulty Level
bulletUnsupported Processor
bullet Installing Zoombinis™ Island Odyssey (Windows® XP)
bullet New Users Not Created Correctly (Mac OS® X)
bullet Advancing to a Higher Difficulty Level
bullet Unable to Access an Activity
bullet Accessing In-Program Help
bullet Removing a Name from the Sign-In Screen
bullet Screen Freezes or Turns Black after Intro Movie (Mac OS 10.3)
 
Issue CD Is Not Recognized
Description  
Solution After inserting the CD into the CD drive when prompted, the CD is not recognized. Any number of the following conditions may cause this issue: wrong CD is used, CD needs cleaned, CD drive settings require changes, or the CD driver for the drive is corrupted, outdated or the wrong one. The remainder of this technical note describes how to proceed. Completing the following procedures will help to resolve the CD-Read issue. Begin with item one and proceed through the list.
  1. Verify that the correct CD is used when prompted to insert the CD.
     
  2. After placing the CD into the drive when prompted, wait at least 30 seconds before clicking OK. This allows the drive time to read the disc.
     
  3. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
     
  4. Change the Read Ahead setting in the following manner:
  1. Return to the desktop and right-click the My Computer icon.
     
  2. Select Properties from the menu that appears and click the Performance tab in the Systems Properties window.
     
  3. Click the File System button and click the CD-ROM tab.
     
  4. Locate Optimize Access Pattern For:.
     
  5. Click the arrow to the right of the information field and select the No Read Ahead option.
     
  6. Restart Windows®.
  1. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If anything else shows, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
     
  2. Turn off DMA in the following manner:
  1. In the Systems Properties window (found in Step 4a and 4b above), click the Device Manager tab.
     
  2. Choose View Devices By Type. In the list that appears, locate CD-ROM or CD-ROM Controller.
     
  3. Click the plus (+) sign next to this listing.
     
  4. Using the left mouse button, double-click the name that appears.
     
  5. In the Properties window, click the Settings tab. Find the DMA checkbox and remove the checkmark (if one exists).
     
  6. Click OK.
  1. Verify that the most current version of the driver for the CD-ROM drive is in use. Contact the computer manufacturer for additional information.
     
  2. Try to use a different CD in the CD-ROM drive to see if it can be read.
     
  3. If possible, insert the problem CD into the CD-ROM drive of another computer to see if the issue remains.
 
Issue Auto-Installation Does Not Begin
Description  
Solution After inserting the Zoombinis™ Island Odyssey CD into the CD-ROM drive, the Auto-Run feature of the computer does not start the installation. Installing the program manually will resolve the issue. Consult the remainder of this technical note for the procedure. Follow the steps below to complete a manual installation of the program.
  1. Verify that the proper CD is inserted into the CD-ROM drive.
     
  2. Click Start and select Run. The Run dialog box will open.
     
  3. Type D:\SETUP.EXE in the Open field. (If the drive containing the Zoombinis™ Island Odyssey™ CD is represented by a different letter, replace D with that letter when typing the information.)
     
  4. Click OK. The installation of the program should begin.
     
  5. Follow the prompts to complete the installation.
 
Issue Incompatible Version of the RPC Stub
Description  
Solution When attempting to install Zoombinis™ Island Odyssey, the message "Error 0x90070725 Incompatible version of the RPC stub" appears. An incorrect version of the OLEAUT32.DLL file in the System folder causes this issue. Downloading and installing the correct version of the OLEAUT32.DLL file should resolve the issue. Consult this technical note for additional instructions. Contact Microsoft®, or visit http://support.microsoft.com and search for Knowledge Base Article Number: Q259737 to resolve this issue.
 
Issue Unable to Add a Name to the Sign-In List
Description  
Solution The sign-in list for Zoombinis™ Island Odyssey allows for a maximum of 99 names. In order to add new names to the list when the maximum number exists, names in the list must be removed to allow room for the new name or names. Consult the remainder of this technical note for additional instructions. NOTE: Removing a name from the sign-in list also removes the game information associated with that name. There is no way to recover this data after a name has been removed.

Windows®
  1. Open Zoombinis™ Island Odyssey and click Play.
     
  2. Click on the name in the sign-in list to select it.
     
  3. Press and hold down the CTRL key and press the R key to remove the name.
Macintosh®
  1. Open Zoombinis™ Island Odyssey and click Play.
     
  2. Click on the name in the sign-in list to select it.
     
  3. Press and hold down the APPLE key and press the R key to remove the name.
NOTE: This will permanently remove that student's game information from the hard disk. There is no option to recover deleted students.
 
Issue Change Difficulty Level
Description  
Solution Zoombinis™ Island Odyssey includes three different difficulty levels. Once one difficulty level is passed, the user may change between difficulty levels while in Journey Mode. Consult the remainder of this technical note for additional instructions. Change the Difficulty Level
  1. Start Zoombinis™ Island Odyssey and sign in with the user's name.
     
  2. Click the jewel beside the activity. The Change the Current Activity Level window will appear.
     
  3. Click once on the desired level. The window will disappear and the jewel beside the activity will change according to the level selected.
     
  4. To close the window without changing the level, click the check mark in the lower-right corner.
NOTE: Only the levels achieved by the selected user will be available in the Change the Current Activity Level window.

Difficulty Levels
  1. Green: Not So Hard
     
  2. Yellow: Oh So Hard
     
  3. Red: Very Very Hard
 
Issue Unsupported Processor
Description  
Solution When attempting to install DirectX® (included on the Zoombinis™ Island Odyssey CD) the message "Unsupported processor" appears. This issue occurs when attempting to install DirectX® on a system running a Cyrix® 686-class processor. View the remainder of this technical note for more information. The Zoombinis™ Island Odyssey requires DirectX® and a Pentium®-class processor to properly install and run. Click or search for Technical Note ID: 32556 at http://support.broderbund.com to view the minimum system requirements of Zoombinis™ Island Odyssey.

For more information about this issue and DirectX®, click or go to http://support.microsoft.com and search the knowledge base for Knowledge Base Article ID: 289106.
 
Issue Installing Zoombinis™ Island Odyssey (Windows® XP)
Description  
Solution The following technical note describes how to install Zoombinis™ Island Odyssey in Windows® XP. Installing in Windows® XP

NOTE: Users must have Administrator Privileges to Windows® XP when installing or running Zoombinis Island Odyssey.

 
  1. After logging in to Windows®, insert the Zoombinis™ Island Odyssey install CD into the CD-ROM drive.

    NOTE: If the installation does not begin, complete these steps to continue:
  1. Click Start on the Windows® taskbar.
     
  2. Click the Control Panel icon. The Control Panel window will open and the Pick a Category menu will appear. (If the menu does not appear, then it is likely that the Windows Classic View option is active. To change views, click Switch to Category View.)
     
  3. Click the Add or Remove Programs icon. (This icon appears as CD-ROM in front of an open box.) The Add or Remove Programs window will open.
     
  4. Click the Add New Programs icon located on the left side of the window.
     
  5. Click the CD (or Floppy) button. A window will open entitled: "Install Program from the Floppy Disk or CD-ROM." The following prompt will also appear: "Insert the first installation disk or CD-ROM."
     
  6. Insert the disk into the appropriate drive (if needed) and click Next. The Run Installation Program window will open. Windows® XP will automatically locate the correct installation file and disk drive. (The Browse button is used to select a different drive and/or file during the installation if desired.)
     
  7. Click Finish to begin the installation.
NOTE: If the system is setup with multiple user accounts, a window may appear entitled: "Install Programs as Other User." Some programs require the user to have Administrative Privileges in order to run the installation. If assistance is needed to manipulate user-account settings, refer to the Windows® XP Help section, the system administrator or contact technical support for the particular computer. Successful installation of the program may not be possible without Administrator Privileges. Click OK to close this window.
  1. Follow the onscreen instructions to install the program.
 
Issue New Users Not Created Correctly (Mac OS® X)
Description  
Solution After creating and logging in as a new user within the TLC Launcher (for Zoombinis™ Island Odyssey) on Mac OS® X, a different user's saved game launches. Removing the new user name from the TLC Launcher, logging in to Mac OS® X as the owner of /Users/Shared/The Learning Company folder and creating the desired accounts in the TLC Launcher will resolve this issue. View the remainder of this technical note for the procedure. Starting with the first procedure, complete the steps below to resolve the issue.

Remove the New User

NOTE: Removing a name from the sign-in list also removes the game information associated with that name. There is no way to recover this data after a name has been removed.

 
  1. At the Zoombinis™ Island Odyssey - TLC Launcher, select the new user name that was not created correctly by clicking it once.
     
  2. Press and hold the Open Apple key and tap the R key once.
     
  3. Release the Open Apple key.
     
  4. When prompted to remove the selected name, click Yes.
     
  5. Continue with the next procedure to determine the owner of the /Users/Shared/The Learning Company folder.
Determine the Owner of /Users/Shared/The Learning Company Folder
 
  1. Open the Finder and double-click the alias that represents the hard disk where Zoombinis™ Island Odyssey is installed.
     
  2. Navigate to the /Users/Shared folder.
     
  3. Select The Learning Company folder by clicking it once.
     
  4. Click the File menu and click Get Info.
     
  5. Locate Ownership & Permissions in the window that appears.
     
  6. Record the user name listed in the Owner field.
     
  7. Continue with the next procedure to add the new user to the Zoombinis™ Island Odyssey - TLC Launcher.
Adding a New User
 
  1. Login to Mac OS® X using the user account recorded in the previous procedure.
     
  2. Launch Zoombinis™ Island Odyssey.
     
  3. At the TLC Launcher screen, add the new user.
     
  4. Log out of Mac OS® X and login as usual.
     
  5. Login to Zoombinis™ Island Odyssey under the new user name.
 
Issue Advancing to a Higher Difficulty Level
Description  
Solution Zoombinis™ Island Odyssey™ includes three difficulty levels in each activity. View the remainder of this technical note for additional information. The information below describes the Game and Practice modes found in Zoombinis™ Island Odyssey™.

Game Mode: In Game mode, each activity must be completed three times in order to advance to the next difficulty level. In other words, students must successfully pass 36 Zoombinis through the activity.

Practice Mode: In Practice mode, the difficulty level is changed by clicking on the gemstone next to the Token Indicator and choosing a new difficulty level.
 
Issue Unable to Access an Activity
Description  
Solution While playing Zoombinis™ Island Odyssey™ in Game mode, some activities cannot be accessed. This can occur when the activity has been completed with all Zoombinis, or when not enough Zoombinis are available for the desired activity. View the remainder of this technical note for additional information. If the desired activity has already been completed with all Zoombinis, students will be unable to access the activity again in Game mode until the current game is completed and a new game is started.

Each activity requires a certain number of tokens in order to be played. The Greenhouse and the Corral activities require at least twelve tokens before they can be played. All other activities require only one token. Players earn tokens for each Zoombini that they use to successfully complete a puzzle. (For example, if a player starts the Wall activity with twelve Zoombinis but only four complete the puzzle before the maximum number of errors is reached, the player has earned four tokens for the next game. As a result, four Zoombinis advance to the next activity. The other eight Zoombinis wait at the Wall exercise until the player comes back to help them through.)
 
Issue Backing Up and Restoring Saved Progress
Description  
Solution The saved progress in Zoombinis™ Island Odyssey can be backed up for safekeeping in the event the system failures or the program needs reinstalled. This data can then be restored to its original location to allow the save progress to be accessed. View the remainder of this technical note for instructions to backup and restore saved progress in Zoombinis™ Island Odyssey. For instructions to backup and restore this information on Windows® 95/98/Me, begin with the Windows® 95/98/Me procedures. For instructions to backup and restore this information on Windows® 2000/XP, click here or scroll to the Windows® 2000/XP procedures below.

NOTE: To backup the saved progress in this game, complete the steps under the Backup Saved Progress heading. To restore the backed up progress, begin with the steps under the Restore Saved Progress heading.

Backup Saved Progress (Windows® 95/98/Me)
 
  1. Close all open windows and programs to return to the desktop.
     
  2. Double-click the My Computer icon.
     
  3. Double-click the C: drive.
     
  4. Double-click the Windows folder.
     
  5. Double-click the All Users folder.
     
  6. Double-click the My Documents folder.
     
  7. Locate The Learning Company folder.

    NOTE: This folder contains the saved work for this program and other The Learning Company products.

     
  8. Copy the folder to a floppy disk, CD, or other media for future use.
Restore Saved Progress (Windows® 95/98/Me)
 
  1. Locate the backup copy of the Learning Company folder that was created using the Backup Saved Progress procedure. If the backup copy was saved to a disk or CD, insert the disk or CD into the proper drive.
     
  2. Double-click the backup of the Learning Company folder.
     
  3. Right-click the folder of the program that data is to be restored to and choose Copy from the menu that appears.
     
  4. Close all open windows and programs to return to the desktop.
     
  5. Double-click the My Computer icon.
     
  6. Double-click the C: drive.
     
  7. Double-click the Windows folder.
     
  8. Double-click the All Users folder.
     
  9. Double-click the My Documents folder.
     
  10. Double-click the Learning Company folder.

    NOTE: If the folder is found, continue with Step 11. If the Learning Company folder is not found in the My Documents folder, complete these steps:
  1. Return to Step 1 (above), right-click the Learning Company backup folder and choose Copy.
     
  2. Return to the My Documents folder window opened in Steps 5-9.
     
  3. Click the Edit menu and choose Paste.
     
  4. Close all windows and launch the program. The saved progress will now be available in the program.
  1. Click the Edit menu and choose Paste.
     
  2. Close all windows and launch the program. The saved progress will now be available in the program.
Backup Saved Progress (Windows® 2000/XP)
  1. Close all open windows and programs to return to the desktop.
     
  2. Double-click the My Computer icon.
     
  3. Double-click the C: drive.
     
  4. Double-click the Documents and Settings folder.
     
  5. Double-click the All Users folder.
     
  6. Double-click the My Documents folder.
     
  7. Locate The Learning Company folder.

    NOTE: This folder contains the saved work for the program and other The Learning Company products.

     
  8. Copy the folder to a floppy disk, CD, or other media for future use.
Restore Saved Progress (Windows® 2000/XP)
 
  1. Locate the backup copy of the Learning Company folder that was created using the Backup Saved Progress procedure. If the backup copy was saved to a disk or CD, insert the disk or CD into the proper drive.
     
  2. Double-click the backup of the Learning Company folder.
     
  3. Right-click the folder of the program that data is to be restored to and choose Copy from the menu that appears.
     
  4. Close all open windows and programs to return to the desktop.
     
  5. Double-click the My Computer icon.
     
  6. Double-click the C: drive.
     
  7. Double-click the Documents and Settings folder.
     
  8. Double-click the All Users folder.
     
  9. Double-click the My Documents folder.
     
  10. Double-click the Learning Company folder.

    NOTE: If the folder is found, continue with Step 11. If the Learning Company folder is not found in the My Documents folder, complete these steps:
  1. Return to Step 1 (above), right-click the Learning Company backup folder and choose Copy.
     
  2. Return to the My Documents folder window opened in Steps 5-9.
     
  3. Click the Edit menu and choose Paste.
     
  4. Close all windows and launch the program. The saved progress will now be available in the program.
  1. Click the Edit menu and choose Paste.
     
  2. Close all windows and launch the program. The saved progress will now be available in the program.
 
Issue Accessing In-Program Help
Description  
Solution While playing Zoombinis® Island Odyssey, you want additional instructions for a particular puzzle. Instructions for each puzzle can be accessed through the in-program help system. Consult the remainder of this note for more information. In-program help can be accessed from any screen within the program by clicking the yellow circle with the question mark located in the upper-right corner of the screen. The instructions that display relate directly to the puzzle or screen that is open.
 
Issue Removing a Name from the Sign-In Screen
Description  
Solution After playing Zoombinis™ Island Odyssey, you want to remove a name from the sign-in screen. The steps to remove a name from the sign-in screen are described in this technical note. To remove a name from the sign-in screen, complete the steps that follow.

NOTE: Once a name is removed from the sign-in screen, the name can be added again; however, the game history associated with that name cannot be recovered.
  1. Launch Zoombinis™ Island Odyssey. The sign-in screen will appear.
     
  2. Click once on the name of the player to be removed.
     
  3. Press and hold the CTRL key (Windows®) or Control key (Macintosh®) and tap the R key on the keyboard.
     
  4. Release the CTRL (or Control) key.
     
  5. Click Yes when asked, "Are you sure you want to remove [the selected name] from the list?" The name and all saved progress regarding that name will be removed.
 
Issue Screen Freezes or Turns Black after Intro Movie (Mac OS 10.3)
Description  
Solution With Zoombinis™ Island Odyssey successfully installed, the screen freezes or turns black after the intro movie plays. This issue occurs on a Macintosh® running OS 10.3. Consult the remainder of this note for additional information. Zoombinis™ Island Odyssey will not function on Macintosh® OS 10.3. (This operating system was released after the release of Zoombinis™ Island Odyssey.)
 
 
Downloads
 
 
System Requirements
 
  Mac
Platform:   Mac OS 8.6?9.2, OS X
CPU: Power PC 233 MHz or faster
Hard Disk: 80 MB free hard disk space
An additional 7 MB of disk space may be required to install Adobe Acrobat Reader
RAM: 32MB
CD-ROM: 8X
Monitor: Monitor with thousands of colors
Sound Card: yes
Optional: none
Other: Mouse, Speakers
Win
Platform:   Windows? 98, Me, 2000, XP
CPU: Pentium? 200 MHz or faster
Hard Disk: 80 MB free hard disk space
An additional 7 MB of disk space may be required to install Adobe Acrobat Reader
RAM: 32 MB free RAM
CD-ROM: 8X
Monitor: High color monitor
Sound Card: Windows-compatible sound card & speakers
Optional: none
Other: Mouse

 



#   A   B   C   D   E   F   G   H   I   J   K   L   M   N   O   P   Q   R   S   T   U   V   W   X   Y   Z

Home Request Support More Support Info Finding the MPSI #

Problems regarding this web site should be directed to support@selectsoft.com
Copyright © 2008 SelectSoft Publishing. All rights reserved.
Last modified:03/27/2008