1. Verify that the proper CD is inserted into the CD-ROM drive.
2. Click Start and select Run. The Run dialog box will open.
3. Type D:\SETUP.EXE in the Open field. (If the drive containing the Zoombinis™ Mountain Rescue™ CD is represented by a different letter, replace D with that letter when typing the information.)
4. Click OK. The installation of the program should begin.
5. Follow the prompts to complete the installation.

1. Verify that the correct CD is being used when prompted to insert the disc.
2. Clean the CD. Place a small amount of nonabrasive, liquid soap on the shiny side of the CD. Using your fingertips and warm water, gently rub the soap on the CD in a circular motion. Rinse the CD thoroughly and dry it using a clean, soft T-shirt or lint-free towel. Do not use paper towels or tissue paper.
3. Change the Read Ahead setting in the following manner:

1. Return to the desktop and right click on the My Computer icon.
2. Select Properties from the menu that appears and click on the Performance tab in the Systems Properties window.
3. Click the File System button and click the CD-ROM tab.
4. Locate Optimize Access Pattern For:.
5. Click the arrow to the right of the information field and select the No Read Ahead option.
6. Restart Windows®.

4. Verify that the computer is utilizing a 32-bit file system. In the Systems Properties window (found in Step 3 above), click the Performance tab. Verify that the File System reads 32-bit. (If it reads anything else, contact the computer manufacturer for installation of the proper CD-ROM or hard drive drivers.)
5. Verify that the most current version of the driver for the CD-ROM drive is being used. Contact the computer manufacturer for additional information.
6. Try to use a different CD in the CD-ROM drive to see if it can be read.
7. If possible, insert the CD that is not being recognized into the CD-ROM drive of another computer to see if the issue remains.

1. Click the Map (resembles a piece of paper) near the bottom-left of the screen. The Map will open.
2. Click Quit near the bottom-right of the screen. A pink dialog box will appear asking: "DO YOU REALLY WANT TO QUIT?"
3. Click the check mark. The game will close.

1. Click the Map (resembles a piece of paper) near the bottom-left of the screen. The Map will open.
2. Click Sign-In (bottom left). The Sign-in screen will appear.
3. Select a different player from the list, or click New Player at the bottom and type in the name of the new player.
4. Click Start Game.

1. Return to the desktop and right-click once on the My Computer icon.
2. Using the left mouse button, click Properties in the menu that appears.
3. Click the Device Manager tab in the Systems Properties window.
4. Locate Display Adapters and click on the Plus (+) sign before it.
5. Double-click the driver name that appears. A driver Properties window will open.
6. Click the Driver tab in the window that opens. (The date of the driver currently installed should be displayed.)
7. Record the information.
   
   NOTE: Do not click the Update Driver button in the driver Properties window.
    
8. Contact the video card or computer manufacturer for additional information. (See the following note.)

1. Close all programs and windows to return to the desktop.
2. Click Start and choose Run.
3. Type dxdiag in the Open: field and click OK. The DirectX Diagnostic Tools window will open.
4. Click the Display tab.
5. Under the DirectX Features heading, click the Disable button that appears to the right of DirectDraw Acceleration. A DirectX Diagnostic Tool message will appear.
6. Click OK.
7. Click Exit to close the DirectX Diagnostic Tools window.
8. Launch Zoombinis™ Mountain Rescue™.