 |
September 16th, 2005
- Quickstart Screen Saver Maker update.
This patch takes care of some minor
issues with the Quickstart Screen Saver Maker files. You may
download the update from our
Quickstart
Updates page.
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| December 1st, 2004
- Pocketware titles will no longer be supported.
This line of products have been
discontinued and been liquidated by distributors in the market. We no
longer offer support for these products. Please go back to your original
source for support.
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| March 8th, 2004
- Updates to Capcom Arcade Hits and Capcom Collection
We have updates to the Capcom Arcade Hits and Capcom Collection. These updates resolve a sound issue in Street Fighter (1) and a joystick/controller issue.
You may download the updates from
our Capcom Updates page.
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| June. 20th,
2003 - Not Enough Disk Space error when I have more than enough space.
For those having problems installing
Reader Rabbit and Cluefinders on machines with Hard Drives
partitioned larger than 2GB, please use the DISK CHECK by-pass command.
Start the Setup Program, after a few screens you will see the USER LICENSE
AGREEMENT. After you accept the license agreement, you will see the window
titled: "CHOOSE DESTINATION LOCATION". HOLD DOWN THE "CTRL" key while
mouse-clicking "NEXT". This will bypass the Disk Check feature and let
you continue installation.
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| Feb.
10th, 2003 - Oxford is missing Registration Number or Reg. No. doesn't
work.
For those who are having problems installing Oxford
Spanish/English Dictionary, please click on Request Support and submit a
trouble ticket. Please also include the MPSI# when requesting a
registration number. Finding the
MPSI #
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| Nov. 13th,
2002 - Customized Encyclopædia Britannica Support Site
We now have a
customized web portal
for Encyclopædia Britannica support. This is a subset of their
full support site,
so if you don't see what you're looking for, the answer may be on their pages.
|
| Sept. 30th,
2002 - Reader Rabbit Personalized Installation on >2GB Hard Drives.
For those having problems installing Reader
Rabbit on machines with Hard Drives partitioned larger than 2GB, please
use the DISK CHECK by-pass command. Start the Setup Program, after a few
screens you will see the USER LICENSE AGREEMENT. After you accept the
license agreement, you will see the window titled: "CHOOSE DESTINATION
LOCATION". HOLD DOWN THE "CTRL" key while mouse-clicking "NEXT".
This will bypass the Disk Check feature and let you continue installation.
|
|
July 9th, 2002 - Reader Rabbit Personalized Mislabeled Discs.
If you purchased any Reader Rabbit
Personalized titles above prior to July 9th, 2002,
the CD's
may have been mislabeled. Most titles have been recalled and replaced.
* Reader Rabbit Personalized Preschool CD installs Kindergarten
Program.
* Reader Rabbit Personalized Kindergarten CD installs Preschool
Program.
*
Reader Rabbit 1st Grade Disc1 and Disc 2
are mislabeled (disc 1 is 2, and disc 2 is 1)
* Reader Rabbit 2nd Grade Disc1 and Disc 2 are mislabeled (disc 1 is
2, and disc 2 is 1)
(The program content for
Reader Rabbit Personalized 1st & 2nd Grade are correct).
If you suspect a problem, open the product and test it first. Please
Request Support if you need a replacement. Most
CDs have been recalled and replaced. |
| February 22, 2002 - Walking with
Dinosaurs Install Problem |
If you have purchased Walking With
Dinosaurs prior to February 22, 2002 and are currently having install
problems, please Request Support
immediately for a replacement copy of your CD. Most CDs have been
recalled and replaced.
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